Check-in was fast and efficient. However, when entering our room, we discovered we had been given an uncleaned room. New room assigned included curtains that appeared dirty. The wall surrounding the window was dirty. The outside of the windows were covered in spider webs. There was hair on the bathroom ceiling that was not our hair. The carpet in the outside hallway was discolored and there was an odd smell.
The hotel was very clean and recently updated. Even though it is across the street from railroad tracks there is barely any train noise. The bed was very comfortable and the couch was nice. The fridge/freezer was a bit old and abused but that is the only negative thing I can say. All the staff was very friendly.
Weird smell In hallway,shower ceiling had water damage, the a/c unit would cut off and not cut back on, causing room to get hot.
Only had one elevator and it always smelled like smoke on the elevator. The hallway on the 3rd floor smelt like mildew. It had a mini fridge which was great. The bathroom was on the tight side. Only had 1 roll of toilet paper in the bathroom. We ran out of on the day we checked out. The pool was out of service when we arrived due to PH levels. Overall not a bad experience, staff was polite and friendly.
Place needs cleaning bad and halls smelled really bad. when we got there our room was not wipe down refrigerator was dirty blanket and pillows had stains and The mirror and some of the appliances had not been wiped down but had fingerprints all over .
The staff is very nice and accommodating. The cleanliness was just ok. Everyone has their own personal standard and the bathroom did not meet them. But they were great at providing what you needed!
Front desk was super professional and nice did not have breakfast so cannot comment on that but overall hotel was clean and nice
Renovation has improved the property greatly. Enjoyed the many options for breakfast.
Great property. Breakfast was delicious. Clean room. Good location. Will definitely visit again.
The new renovations look great. Makes the hotel look very modern and updated. Some of the new carpeting is already stained from cleaning supplies it seems. Breakfast is included, but it was a big miss for me. The self-made waffles were bland, the sausage was awful and the scrambled eggs were terrible. But back to the good. Front desk staff was very friendly, the bed was big and comfortable, and the bed sheets themselves were very soft. All in all, a really good value for the price.
A nice facility for the price. Room was comfortable and breakfast was good
Colonial Williamsburg is within 2 miles (3 km) of Country Inn & Suites by Radisson, Williamsburg East (Busch Gardens), VA while other popular attractions such as Colonial Williamsburg Visitor Center are within 3 miles (5 km). This 3-star hotel welcomes guests with 88 rooms and conveniences like free in-room WiFi, free self parking, and a fitness center.
Free full breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:30 AM.
The 88 rooms have an array of amenities, including microwaves, coffee makers, and free local calls. Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are other standard amenities.
Renovated in 2019, Country Inn & Suites by Radisson, Williamsburg East (Busch Gardens), VA offers a fitness center, free WiFi in public areas, and a meeting room. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
Check-in was fast and efficient. However, when entering our room, we discovered we had been given an uncleaned room. New room assigned included curtains that appeared dirty. The wall surrounding the window was dirty. The outside of the windows were covered in spider webs. There was hair on the bathroom ceiling that was not our hair. The carpet in the outside hallway was discolored and there was an odd smell.
The hotel was very clean and recently updated. Even though it is across the street from railroad tracks there is barely any train noise. The bed was very comfortable and the couch was nice. The fridge/freezer was a bit old and abused but that is the only negative thing I can say. All the staff was very friendly.
Weird smell In hallway,shower ceiling had water damage, the a/c unit would cut off and not cut back on, causing room to get hot.
Only had one elevator and it always smelled like smoke on the elevator. The hallway on the 3rd floor smelt like mildew. It had a mini fridge which was great. The bathroom was on the tight side. Only had 1 roll of toilet paper in the bathroom. We ran out of on the day we checked out. The pool was out of service when we arrived due to PH levels. Overall not a bad experience, staff was polite and friendly.
Place needs cleaning bad and halls smelled really bad. when we got there our room was not wipe down refrigerator was dirty blanket and pillows had stains and The mirror and some of the appliances had not been wiped down but had fingerprints all over .
The staff is very nice and accommodating. The cleanliness was just ok. Everyone has their own personal standard and the bathroom did not meet them. But they were great at providing what you needed!
Front desk was super professional and nice did not have breakfast so cannot comment on that but overall hotel was clean and nice
Renovation has improved the property greatly. Enjoyed the many options for breakfast.
Dear D, We are glad to see you enjoyed your stay, and enjoyed the outcome of the renovation! Thank you for taking your time to write a review, and we hope to see you again soon!
Great property. Breakfast was delicious. Clean room. Good location. Will definitely visit again.
The new renovations look great. Makes the hotel look very modern and updated. Some of the new carpeting is already stained from cleaning supplies it seems. Breakfast is included, but it was a big miss for me. The self-made waffles were bland, the sausage was awful and the scrambled eggs were terrible. But back to the good. Front desk staff was very friendly, the bed was big and comfortable, and the bed sheets themselves were very soft. All in all, a really good value for the price.
Dear Carole, We are very sorry the cleanliness of your room wasn't up to our typical standards and I apologize for the negative impression we gave you. We will use your comments about these issues as a training opportunity with our housekeeping team