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Recent guest reviews

Location was quiet esp compared to many Williamsburg hotels.

Amazing hotel! Awesome customer service 😀

Nice, quiet location but still close to everything. Room was very clean. Wi-fi was horrible.

Location and amenities were great. Free parking on site was spacious and convenient. What i didnt like...paid for a big room with 4 beds and got a room with two beds. So i had to haul everything from 5th to 2nd floor. Once we walked in, we noticed someones leftover shrimp accompanied by some skittles on the floor. The pull out bed was full of hair. Unfortunately, on our second night, the alarms started going off at around 11:30 p.m. because of a gas leak (or maybe the 2 girls that were smoking weed in the stair case, not sure. (Stairs were smoky). we were not allowed back in the hotel until around 4:30am. I understand that the incident is nobody's fault, but upon check-out that morning, I got charged full price for my stay. I had to ask them to refund me the night that I spent out in the parking lot in my car. Thats something i shouldnt have had to ask for. Thats really what bothered me. The kicker is that the employee (even though she was friendly) sounded surprised i wanted a refund for the night i slept in my car.

Friendly staff and good service...will definitely recommend

The hotel was in a good location and very quiet in the hotel.

A lot of the amenities were not available due to COVID restrictions, but they looked nice, lol. Staff was very friendly and the rooms were nice and clean!

The staff was amazing! Every single employee we met was kind and eager to serve. The hotel was clean and the food was great. Missed having a jacuzzi. We have never seen an Embassy Suites without one. Over all this was an excellent hotel. 👍

Friendly staff. Air conditioning was noisy and room would not get cool.

In our room there is a loud, non-stop humming noise. I turned the air off but the noise continued through our entire stay. I think from the pool or pipes running throughout the building. ??? Don’t know.

Great stay. Room was clean. Breakfast was great. We are family if 6 so we needed to use the sofa bed. As to be expected it was incredibly uncomfortable. The kids slept in two double beds which were great. Wish the room had a kitchen but I would recommend anyone else traveling to Busch gardens to stay here.

We arrived late after a 7-1/2 drive to be put in a smoking room. That not being the worst there was food in the garbage cans, and food behind the night stand. 1000's of ants all over the bedroom. When we pulled out the sofa sleeper the mattress pad had blood on the cover. We were moved to a first floor non-smoking room, which again the garbage cans had food in them, so I just put them in the hallway. I complained to the Manager the next morning and while he was nice, I asked for a refund. Since I booked through Orbitz, I could not get a refund. I was given a free night. Really, I won't come within 100 miles of this place ever again. Orbitz do something.

Nice renovated hotel, was put into a room 325 that had snafus smell must have leaking pipes. Staff moved us, no questions asked.

Room smelled like mildew. AC was really loud. Shower curtain was ripped. I mean, nothing too horrible, just not what you would expect for that price.

Quiet off-season night away from home.This is all I want tocomment on at this time.

We enjoyed our stay very much. It was close to the outlets, Captain George's seafood buffet and several other points of interest. We also love the lay out of the hotel. Very comfy & classy.

Mooretown Rd Williamsburg VA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Embassy Suites Williamsburg places you within 2 miles (3 km) of popular sights like Colonial Williamsburg and College of William and Mary. This 161-room, 3.5-star hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Free buffet breakfast is served each morning from 7:00 AM to 9:00 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.


Rooms

All 161 accommodations feature kitchenettes and space to spread out with living rooms and dining areas. 32-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Sofa beds, coffee makers, and free weekday newspapers are also standard.


Property features

Guests of Embassy Suites Williamsburg have access to an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Suite, 1 King Bed, Accessible (Larger Suite, Hearing)

1 King Bed | Sleeps 4

King Suite

1 King Bed | Sleeps 4

Suite, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 4

Suite, Accessible, Non Smoking

2 Double Beds | Sleeps 6

Guest reviews for Embassy Suites Williamsburg

Everyone (14) Couples (5) Family (10) Friends (1)
2
Family

Location was quiet esp compared to many Williamsburg hotels.

By , from McLean on Aug 29, 2021

Review comment responded on Aug 30, 2021

Dear Allison. Thank you for the review. We hope to see you when your travels bring you back to Williamsburg.

5
Family

Amazing hotel! Awesome customer service 😀

By on Aug 13, 2021

Review comment responded on Aug 18, 2021

Thank you so much for the great review. We look forward to seeing you again when your travels bring you back to Williamsburg!

3
Everyone

By on Aug 11, 2021

4
Everyone

By on Aug 2, 2021

5
Family

Nice, quiet location but still close to everything. Room was very clean. Wi-fi was horrible.

By on Jul 21, 2021

Review comment responded on Jul 24, 2021

Thank you for the great score. We look forward to seeing you again when your travels bring you back to Williamsburg.

2
Family Family with small children

Location and amenities were great. Free parking on site was spacious and convenient. What i didnt like...paid for a big room with 4 beds and got a room with two beds. So i had to haul everything from 5th to 2nd floor. Once we walked in, we noticed someones leftover shrimp accompanied by some skittles on the floor. The pull out bed was full of hair. Unfortunately, on our second night, the alarms started going off at around 11:30 p.m. because of a gas leak (or maybe the 2 girls that were smoking weed in the stair case, not sure. (Stairs were smoky). we were not allowed back in the hotel until around 4:30am. I understand that the incident is nobody's fault, but upon check-out that morning, I got charged full price for my stay. I had to ask them to refund me the night that I spent out in the parking lot in my car. Thats something i shouldnt have had to ask for. Thats really what bothered me. The kicker is that the employee (even though she was friendly) sounded surprised i wanted a refund for the night i slept in my car.

By on May 31, 2021

Review comment responded on Jun 29, 2021

Thank you for providing feedback from your stay. We are extremely sorry for not being able to provide the proper room type, and the unfortunate gas leak, but mostly for the lack of cleanliness. We have checks & balances to ensure that all of our rooms have great attention to detail, clearly we failed you. I will work with our housekeeping team to ensure that these opportunities are addressed. Thanks again.

4
Everyone

Friendly staff and good service...will definitely recommend

By on Aug 27, 2020

5
Everyone

The hotel was in a good location and very quiet in the hotel.

By , from Tappahannock on Jul 15, 2020

5
Partner Couples

A lot of the amenities were not available due to COVID restrictions, but they looked nice, lol. Staff was very friendly and the rooms were nice and clean!

By , from Richmond, VA on Jun 14, 2020

4
Partner Couples

The staff was amazing! Every single employee we met was kind and eager to serve. The hotel was clean and the food was great. Missed having a jacuzzi. We have never seen an Embassy Suites without one. Over all this was an excellent hotel. 👍

By on Nov 22, 2019

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