Willamette Valley Vacation Packages

Great aesthetic, attentive staff, clean, very comfortable bed

Clean, comfortable, nicely decorated. Very helpful desk staff. My only (small) quibble is that they didn't tell us when we checked in about the complementary social hour. I only saw a sign about it 15 minutes after it had finished

Really cozy and comfortable hotel! Loved the friendly and helpful staff. This will be my go-to hotel whenever I am in Portland.

The breakfast was out of most items, including coffee by 8:00 a.m. there were only a few scraps of cold scrambled eggs, and cold potatoes. It took 25 minutes to refill hot foods, fruit and coffee while guests waited around in a line. When I expressed to the the front desk person that the hotel needs to improve planning, this was met with an unwillingness to take ownership on behalf of the hotel, a "not my job" response. Upon my check out, the same person was at the buffet getting food with other employees and returned to the front desk chewing food and was fairly dismissive in processing my room check out. Overall, the rooms are nice, but the service today did not match the 9.4 rating I saw while making the reservation.

Really enjoyed our stay here, would definitely book this hotel again.