Willamette Valley Vacation Packages

The breakfast was out of most items, including coffee by 8:00 a.m. there were only a few scraps of cold scrambled eggs, and cold potatoes. It took 25 minutes to refill hot foods, fruit and coffee while guests waited around in a line. When I expressed to the the front desk person that the hotel needs to improve planning, this was met with an unwillingness to take ownership on behalf of the hotel, a "not my job" response. Upon my check out, the same person was at the buffet getting food with other employees and returned to the front desk chewing food and was fairly dismissive in processing my room check out. Overall, the rooms are nice, but the service today did not match the 9.4 rating I saw while making the reservation.

I only have positive feedback about my two-night stay weekend stay. Apparently, the former iteration of this guest house/hostel went through a sketchy patch as some prior reviews indicate. So I was hesitant. The pre-arrival communication was clear and helpful. Most of all, the facility is extremely clean and secure. One can tell that someone is taking pride in the place as is reflected my the cleanliness and attention to detail. My room was 305, very near the bathroom and the queen bed was comfortable. Both Friday and Saturday nights I slept well, in complete silence. I stored some items in the immaculate common kitchen fridge and freezer on the second floor. Oddly, I never saw any of the other guests, and I wondered whether only a couple other rooms might have been occupied. PS Don’t miss, Panditas restaurant next door, really excellent and unique. I’d happily book Z’s again.

Clean, comfortable, nicely decorated. Very helpful desk staff. My only (small) quibble is that they didn't tell us when we checked in about the complementary social hour. I only saw a sign about it 15 minutes after it had finished

Really cozy and comfortable hotel! Loved the friendly and helpful staff. This will be my go-to hotel whenever I am in Portland.

The staff were excellent and the common areas were fresh and fun. We intentionally ordered the least expensive room for a quick trip, and while the anticipated small size wasn't a problem, per se, the fan blew directly onto the bed as a result, and was too strong even on low. Staff immediately brought us a stand up fan, and offered to look for a room in a different configuration. The bed and pillows were comfortable but the queen was a full. Again, quick trip, low price, no complaints. The soaps and lotions were lovely, and it was nice to have hot coffee downstairs every morning. We never made it to the craft beer hour but next time! Will return and go up a class or two in the room.