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Hotel Metropolitan Tokyo Marunouchi

4.0 star property
Hotel with a restaurant, near Tokyo Imperial Palace

Choose dates to view prices

Photo gallery for Hotel Metropolitan Tokyo Marunouchi

-UTSUROI- (Renovated) Corner Suite Twin 55sqm Non Smoking | 1 bedroom, premium bedding, in-room safe, desk
Breakfast, lunch, dinner served; French cuisine
City view
Gym
Executive Corner Twin 30sqm Non smoking | 1 bedroom, premium bedding, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Gym
  • Parking available
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
1-7-12 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005
  • Tokyo International Forum
    ‪12 min walk‬
  • Tokyo Imperial Palace
    ‪18 min walk‬
  • Tokyo Dome
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

View all photos for Train View Twin 25sqm Non-smoking

Train View Twin 25sqm Non-smoking | 1 bedroom, premium bedding, in-room safe, desk

Train View Twin 25sqm Non-smoking

8.6 out of 10
Excellent
(9 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Train View 1 Queen 20sqm Non smoking

Train View 1 Queen 20sqm Non smoking | 1 bedroom, premium bedding, in-room safe, desk

Train View 1 Queen 20sqm Non smoking

9.2 out of 10
Wonderful
(13 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for No View 1 Queen 20sqm Non smoking

No View 1 Queen 20sqm Non smoking | 1 bedroom, premium bedding, in-room safe, desk

No View 1 Queen 20sqm Non smoking

8.6 out of 10
Excellent
(9 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for No View 1 Double 17sqm Non smoking

No View 1 Double 17sqm Non smoking | 1 bedroom, premium bedding, in-room safe, desk

No View 1 Double 17sqm Non smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin 28sqm Non smoking

Deluxe Twin 28sqm Non smoking | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin 28sqm Non smoking

9.8 out of 10
Exceptional
(14 reviews)
  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin 25sqm Non smoking

Twin 25sqm Non smoking | 1 bedroom, premium bedding, in-room safe, desk

Twin 25sqm Non smoking

9.2 out of 10
Wonderful
(13 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Triple 25sqm Non smoking

Triple 25sqm Non smoking | 1 bedroom, premium bedding, in-room safe, desk

Triple 25sqm Non smoking

7.8 out of 10
Good
(15 reviews)
  • 269 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for 1 Double 18sqm Non smoking

1 Double 18sqm Non smoking | 1 bedroom, premium bedding, in-room safe, desk

1 Double 18sqm Non smoking

9.4 out of 10
Exceptional
(16 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Corner Twin 30sqm Non smoking

Executive Corner Twin 30sqm Non smoking | 1 bedroom, premium bedding, in-room safe, desk

Executive Corner Twin 30sqm Non smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for 1 Queen Superior 20sqm Non smoking

1 Queen Superior 20sqm Non smoking | 1 bedroom, premium bedding, in-room safe, desk

1 Queen Superior 20sqm Non smoking

9.0 out of 10
Wonderful
(42 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 1 King Corner 22sqm Non smoking

1 King Corner 22sqm Non smoking | 1 bedroom, premium bedding, in-room safe, desk

1 King Corner 22sqm Non smoking

9.4 out of 10
Exceptional
(22 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King 25sqm Non smoking

1 King 25sqm Non smoking | 1 bedroom, premium bedding, in-room safe, desk

1 King 25sqm Non smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for -UTSUROI- (Renovated) 1 King Deluxe 28sqm, Non Smoking

-UTSUROI- (Renovated) 1 King Deluxe 28sqm, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

-UTSUROI- (Renovated) 1 King Deluxe 28sqm, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for -UTSUROI- (Renovated) 1 Queen Train view 20sqm Non Smoking

-UTSUROI- (Renovated) 1 Queen Train view 20sqm Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

-UTSUROI- (Renovated) 1 Queen Train view 20sqm Non Smoking

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for -UTSUROI- (Renovated) 1 King Deluxe 28sqm (separate bathroom) Non Smoking

-UTSUROI- (Renovated) 1 King Deluxe 28sqm (separate bathroom) Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

-UTSUROI- (Renovated) 1 King Deluxe 28sqm (separate bathroom) Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for -UTSUROI- (Renovated) Twin 25sqm Non Smoking

1 bedroom, premium bedding, in-room safe, desk

-UTSUROI- (Renovated) Twin 25sqm Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for -UTSUROI- (Renovated) Triple 25sqm Non Smoking

1 bedroom, premium bedding, in-room safe, desk

-UTSUROI- (Renovated) Triple 25sqm Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 269 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for (Pay BF fee at Front Desk 1600JPY for 4-12 years old) -UTSUROI- (Renovated)Triple 25sqm Non Smoking

1 bedroom, premium bedding, in-room safe, desk

(Pay BF fee at Front Desk 1600JPY for 4-12 years old) -UTSUROI- (Renovated)Triple 25sqm Non Smoking

  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for (Pay BF fee at Front Desk 1600JPY for 4-12 years old) -UTSUROI- (Renovated) Twin 25sqm Non Smoking

1 bedroom, premium bedding, in-room safe, desk

(Pay BF fee at Front Desk 1600JPY for 4-12 years old) -UTSUROI- (Renovated) Twin 25sqm Non Smoking

  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for (Pay BF fee at Front Desk 1600JPY for 4-12 years old) -UTSUROI- (Renovated) 1Queen 18sqm Non Smoking

1 bedroom, premium bedding, in-room safe, desk

(Pay BF fee at Front Desk 1600JPY for 4-12 years old) -UTSUROI- (Renovated) 1Queen 18sqm Non Smoking

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for 1 Queen 18sqm Non smoking

1 Queen 18sqm Non smoking | 1 bedroom, premium bedding, in-room safe, desk

1 Queen 18sqm Non smoking

9.0 out of 10
Wonderful
(29 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for No View 1 Queen 17sqm Non smoking

No View 1 Queen 17sqm Non smoking | 1 bedroom, premium bedding, in-room safe, desk

No View 1 Queen 17sqm Non smoking

8.0 out of 10
Very good
(1 review)
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for -UTSUROI- (Renovated) Corner Suite Twin 55sqm Non Smoking

-UTSUROI- (Renovated) Corner Suite Twin 55sqm Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

-UTSUROI- (Renovated) Corner Suite Twin 55sqm Non Smoking

  • 592 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for -UTSUROI-(Renovated)Premium Corner King 40sqm Non Smoking

1 bedroom, premium bedding, in-room safe, desk

-UTSUROI-(Renovated)Premium Corner King 40sqm Non Smoking

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for -UTSUROI- (Renovated) No View 1 Queen Deluxe 20sqm Non Smoking

-UTSUROI- (Renovated) No View 1 Queen Deluxe 20sqm Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

-UTSUROI- (Renovated) No View 1 Queen Deluxe 20sqm Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for -UTSUROI- (Renovated) 1 Queen 18sqm Non Smoking

1 bedroom, premium bedding, in-room safe, desk

-UTSUROI- (Renovated) 1 Queen 18sqm Non Smoking

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for -UTSUROI- (Renovated) 1 Queen Superior 20sqm Non Smoking

-UTSUROI- (Renovated) 1 Queen Superior 20sqm Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

-UTSUROI- (Renovated) 1 Queen Superior 20sqm Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for -UTSUROI- (Renovated) No View 1 Queen 17sqm Non Smoking

-UTSUROI- (Renovated) No View 1 Queen 17sqm Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

-UTSUROI- (Renovated) No View 1 Queen 17sqm Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

-UTSUROI-(Renovated)Corner Suite Twin for 3 person(2 Single beds & 1 Trundle)

  • 592 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

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About the neighborhood

Tokyo

Located in Chiyoda within a short walk of Tokyo International Forum, Hotel Metropolitan Tokyo Marunouchi is within 2 miles (3 km) of other popular sights such as Tokyo Imperial Palace. This 339-room, 4-star hotel has a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Tokyo International Forum - 12 min walk - 0.7 miles
  • Tokyo Imperial Palace - 18 min walk - 1.0 mile
  • Nippon Budokan - 2 min drive - 1.7 miles
  • Tokyo Dome - 3 min drive - 2.4 miles
  • Tokyo Tower - 4 min drive - 2.9 miles

Getting around

  • Tokyo Station - 1 min walk
  • Otemachi Station - 1 min walk
  • Narita Intl. Airport (NRT) - 46 min drive

Restaurants

  • ‪屋台DELI 朝日生命大手町ビル - ‬2 min walk
  • ‪スターバックス - ‬1 min walk
  • ‪Toffee Tokyo - ‬2 min walk
  • ‪阿さま - ‬2 min walk
  • ‪D'sラウンジトーキョー - ‬2 min walk

About this property

Hotel Metropolitan Tokyo Marunouchi

Hotel with a restaurant, near Tokyo Imperial Palace
Guests of Hotel Metropolitan Tokyo Marunouchi enjoy features like a gym, free WiFi in public areas, and laundry facilities. If you drive, self parking is JPY 2000 per night, and there's also an area shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Additional amenities include a porter/bellhop and a vending machine.
Guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, electric kettles, and safes.
Recreational amenities at the hotel include a fitness center.

Languages

English, Japanese

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9.0 out of 10, Wonderful, 1,000 reviews
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All taxes and fees included in total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Self parking on site (JPY 2,000 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,200 for adults and JPY 1,600 for children
  • A restaurant

Restaurants on site

  • TENQOO

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Built in 2007
  • Comprehensive food waste policy
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3200 for adults and JPY 1600 for children
  • Self parking fee: JPY 2000 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Marunouchi
Hotel Marunouchi Metropolitan
Hotel Metropolitan Marunouchi
Marunouchi Hotel Metropolitan
Marunouchi Metropolitan Hotel
Metropolitan Hotel Marunouchi
Metropolitan Marunouchi
Metropolitan Marunouchi Hotel
Metropolitan Marunouchi Hotel Tokyo
Metropolitan Marunouchi Tokyo
Hotel Metropolitan Marunouchi Tokyo, Japan
Hotel Metropolitan Tokyo Marunouchi
Metropolitan Tokyo Marunouchi
Hotel Metropolitan Tokyo Marunouchi Japan
Metropolitan Tokyo Marunouchi
Hotel Metropolitan Tokyo Marunouchi Hotel
Hotel Metropolitan Tokyo Marunouchi Tokyo
Hotel Metropolitan Tokyo Marunouchi Hotel Tokyo

Frequently asked questions

Is free cancellation available at Hotel Metropolitan Tokyo Marunouchi?

Hotel Metropolitan Tokyo Marunouchi offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Metropolitan Tokyo Marunouchi?

As of Aug 7, 2025, prices found for a 1-night stay for 2 adults at Hotel Metropolitan Tokyo Marunouchi on Aug 11, 2025 start from $195.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel Metropolitan Tokyo Marunouchi?

This hotel is situated in Chiyoda within a short 11-minute walk of Imperial Palace East Gardens and also 18 minutes on foot from Imperial Garden Theatre. You'll also find Tokyo Imperial Palace and Tokyo Dome within a short drive.

Is there parking available at Hotel Metropolitan Tokyo Marunouchi?

Yes, parking is offered for JPY 2,000 per night with in/out privileges. Accessible parking is also available for guests.

Does Hotel Metropolitan Tokyo Marunouchi include a casino?

No, Hotel Metropolitan Tokyo Marunouchi doesn't have a casino.

Will I find an indoor pool at Hotel Metropolitan Tokyo Marunouchi?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Metropolitan Tokyo Marunouchi?

Couples staying at this hotel will appreciate amenities like premium bedding and slippers as well as a restaurant.

Are there hot tubs at Hotel Metropolitan Tokyo Marunouchi?

No, this hotel doesn't have a spa tub.

Does Hotel Metropolitan Tokyo Marunouchi have a restaurant with a breakfast menu?

Yes, Hotel Metropolitan Tokyo Marunouchi serves buffet breakfast for a surcharge each morning at TENQOO.

Will Hotel Metropolitan Tokyo Marunouchi allow pets to stay free of charge?

No, pets aren't allowed at Hotel Metropolitan Tokyo Marunouchi.

Does Hotel Metropolitan Tokyo Marunouchi have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Metropolitan Tokyo Marunouchi?

The closest major airport to Hotel Metropolitan Tokyo Marunouchi is Haneda Airport (HND), which is 13.7 mi away (15 minutes by car).

Are there rooms with balconies at Hotel Metropolitan Tokyo Marunouchi?

No, there aren't any guestrooms with balconies at Hotel Metropolitan Tokyo Marunouchi.

Hotel Metropolitan Tokyo Marunouchi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1073 out of 1480 reviews
Rating 8 - Good. 309 out of 1480 reviews
Rating 6 - Okay. 73 out of 1480 reviews
Rating 4 - Poor. 13 out of 1480 reviews
Rating 2 - Terrible. 12 out of 1480 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was knowledgeable about the area an
Stayed 2 nights in Aug 2025

8/10 Good

miriam

Traveled with partner
Liked: Staff & service
The staff was very kindly and gentil
Stayed 5 nights in Jul 2025

10/10 Excellent

Quincy

Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Candace, Castro Valley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time in Tokyo and this was a great hotel as it was conveniently located outside of Tokyo Station; however, there is another hotel with a similar name so got a bit turnaround but once we settled in, it was a comfortable stay. I appreciated the service provided and the comfortable pj's provided in the room. Would recommend this for all!
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの方が親切で親身になって対応して下さいました。 ありがとうございました。
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Pauleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location convenience of this hotel. The hotel itself is also stunning.
Stayed 3 nights in Apr 2025

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is absolutely perfect—surrounded by fantastic shopping and dining options, with effortless access to the JR line, metro, and airport limousine buses for stress-free travel.
Stayed 3 nights in May 2025

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, property conditions & facilities
I have a pleasant stay
Stayed 2 nights in May 2025

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Maria de Lourdes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel localizado en una de las entradas de Tokyo St. lo que facilita el movimiento a cualquier parte de Tokyo y Japon. Desde los dos aeropuertos de Tokyo puedes llegar fácilmente al hotel ya sea en tren e inclusive en el Limousine Bus. El hotel esta muy cerca de Starbucks,7Eleven y otros restaurantes. El personal del hotel muy amable y elegante. La empleada del "concierge" fue muy útil y demostró conocimiento de su trabajo. Los empleados de limpieza muy amables y tenian la habitación impecable. El joven empleado del restaurante también fue muy amable y atento. Igualmente los empleados de recepción. Si pudiera volver a Tokyo me alojaría en este hotel. 100% recomendado
Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great convenient central Tokyo hotel!

My wife and I loved our stay at the Hotel Metropolitan Marunouchi in Tokyo! First of all the service was exceptional. The answer is yes, now what’s the question sort of vibe. The staff take pride in everything they do. The hotel is also so convenient being within the Tokyo station complex. You can get anywhere in Tokyo using the subway or the Yamanote above ground trains to all the tourist areas…just a few minutes walk from the hotel. The station also has all kinds of stores and restaurants for your convenience…again just a few minutes walk away. The hotel in a 5-7 minute walk from the Imperial Palace. We stayed in room 3422…a superior Queen room with a terrific view of the city and railway station. Don’t worry about any noise from the trains. Our room was compact but workable for two people and three suitcases. The room has a great shower, all kinds of free bathroom amenities, a humidifier, small refrigerator, in-room safe and of course the fabulous Japanese toilet lol. The hotel also offers a great buffet breakfast in the lobby restaurant for about U.S$20 a person. We definitely plan on staying here again the next time we are in Tokyo!
Stayed 7 nights in Apr 2025

10/10 Excellent

Ken

Stayed 1 night in Apr 2025

10/10 Excellent

Pheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel for its proximity to the train station which was literally actoss the road. A 7-11 and a Family Mart are in easy walkjng distance. The staff were extremely helpful and courteous and arranged for our bags to be forwarded to our next hotel. We knew when booking that the room would be a smoking room, as it was all that was available but the smell of smoking was still unexpectedly strong in the room. As I say, we were fully aware that it would be a smoking room, but it may be helpful to know for future visitors that the smell may be quite strong or off-putting. Other than that, it served our admittedly basic needs very well and, again, the staff were excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Aeris_

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and friendly. I would recommend this place and stay here the next time I come back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gabriella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and nice and our view of the city was incredible.
Stayed 1 night in Apr 2025

10/10 Excellent

Sahil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great staff, beautiful property
Stayed 1 night in Apr 2025

10/10 Excellent

Carmen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Very convenient for accessibility to public transportation.
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Barry

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel right next to Tokyo Station. The lobby is on one of the upper floors and you have to take a lift to get up there which was a bit confusing. The gym is very small with no weights or weight machines. We booked a room for a family of 3 of us and it was a good size. Overall we had a pleasant stay here.
Stayed 2 nights in Apr 2025

8/10 Good

John, Hilo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is the best! Rooms a little bit small. Staff gives excellent service!!
Stayed 2 nights in Apr 2025

8/10 Good

Allen

Stayed 1 night in Apr 2025