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The Catrina Hotel

2.5 star property
Hotel with free parking, near San Mateo County Event Center

Choose dates to view prices

Photo gallery for The Catrina Hotel

Exterior
Reception
Exterior
Terrace/patio
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Memory foam beds, individually decorated, individually furnished, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
2110 S El Camino Real, San Mateo, CA, 94403
  • Place, San Mateo County Event Center
    ‪13 min walk‬
  • Place, Hillsdale Shopping Center
    ‪17 min walk‬
  • Place, Central Park
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(49 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(29 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(13 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

San Mateo

Located in South San Mateo, The Catrina Hotel is 0.9 mi (1.5 km) from San Mateo County Event Center and within a 5-minute drive of San Francisco Bay. This 57-room hotel has in-room conveniences like coffee makers, Smart TVs, and TVs.

What's nearby

  • San Mateo County Event Center - 13 min walk - 0.7 miles
  • Hillsdale Shopping Center - 17 min walk - 1.0 mile
  • Fiesta Meadows Park - 18 min walk - 1.0 mile
  • Central Park - 3 min drive - 1.4 miles
  • Mills Health Center - Sutter Health - 4 min drive - 1.8 miles

Getting around

  • Hayward Park Station - 11 min walk
  • San Carlos, CA (SQL) - 14 min drive

Restaurants

  • ‪Moonbowls - ‬2 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Kaizen & Coffee - ‬5 min walk
  • ‪Leo’s Taco Truck - ‬2 min walk
  • ‪Li's Knife Cut Noodles - ‬8 min walk

About this property

The Catrina Hotel

Hotel with free parking, near San Mateo County Event Center
The Catrina Hotel features free WiFi in public areas, express check-in, and express check-out. There's free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a terrace and laundry facilities.
Guests can expect free WiFi and 55-inch Smart TVs with digital channels. Memory foam beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, ironing boards, and desks.

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Best Western Inn & Suites San Mateo - San Francisco Airport
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  • Free WiFi
  • Air conditioning
  • Gym
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Dec 28 - Dec 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (34 inches high)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Raised toilet seat (18 inches high)
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per pet, per night
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The Catrina by Kasa
The Catrina Hotel Hotel
The Catrina Hotel by Kasa
Kasa The Catrina San Mateo
The Catrina Hotel San Mateo
The Catrina Hotel Hotel San Mateo

Frequently asked questions

Are free cancellation options available at The Catrina Hotel?

The Catrina Hotel provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Catrina Hotel?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at The Catrina Hotel on Jan 6, 2026 start from $84.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of The Catrina Hotel?

This hotel is situated in South San Mateo within a short 18-minute walk of San Mateo County Event Center and also 18 minutes on foot from Hillsdale Shopping Center. You'll also find San Francisco Bay and Coyote Point Park within a short drive.

Is there parking available at The Catrina Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking and bicycle parking are also available.

Does The Catrina Hotel feature a casino?

No, The Catrina Hotel doesn't have a casino.

Is there an indoor pool at The Catrina Hotel?

No, there is no indoor pool at this hotel.

Is The Catrina Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a memory foam mattress and a smart TV as well as a terrace.

Does The Catrina Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Catrina Hotel feature a restaurant that includes a breakfast menu?

No, The Catrina Hotel doesn't have a restaurant that serves breakfast.

Does The Catrina Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Catrina Hotel for a fee of USD 35 per pet, per night.

Are there connecting rooms at The Catrina Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Catrina Hotel?

The closest major airport to The Catrina Hotel is San Carlos, CA (SQL), which is 5.6 mi away (14 minutes by car). Another top airport is San Francisco Intl. Airport (SFO), which is located 9.7 mi away (13-minute drive).

Are there rooms with balconies at The Catrina Hotel?

No, there aren't any guestrooms with balconies at The Catrina Hotel.

The Catrina Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 455 out of 940 reviews
Rating 8 - Good. 245 out of 940 reviews
Rating 6 - Okay. 118 out of 940 reviews
Rating 4 - Poor. 53 out of 940 reviews
Rating 2 - Terrible. 69 out of 940 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Dan

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I’m rooting for this hotel, but there are some problems: - Check-in is clunky. Greeted by an empty lobby with a screen that said it could not help us check in. Eventually a friendly woman showed up. Great. But wait—we have to wait for a second person she is training, who shows up a few minutes later. They should have my email from my online reservation, yet the ask for it. After several quiet minutes of typing, the front desk person said to check my email on my phone. There, is an email with my room number and a code for the door. How is this an improvement from a standard 2 minute check-in anywhere else? - First room had a few issues with the “tech”. The TV and lamps did not work. We did get a new room where things worked - However, the second room’s bathroom floor and shower were very dirty, with long, dark hairs that were not ours. I’d like to support this independent hotel, but will not be back. Sadly, I will go back to one of the maybe chains that just has their act together.
Stayed 1 night in Dec 2025

10/10 Excellent

Apoorv

Stayed 5 nights in Oct 2025

8/10 Good

Cheryl

Stayed 2 nights in Sep 2025

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Staff & service
I would like a person behind the desk for checking in etc, not a person on the internet is a different country. Not acceptable to me.
Stayed 1 night in Sep 2025

6/10 Okay

Melvin

Business traveler
Liked: Cleanliness
The hand towel fixture was broken. Not enough hangers to hang up your clothes. No proper lighting fixtures. Only two reading stand lamps, so the room was very dark. No access to local TV channels.
Stayed 4 nights in Sep 2025

8/10 Good

Samantha

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cute location, great parking
Stayed 5 nights in Aug 2025

10/10 Excellent

Adam

Stayed 3 nights in Sep 2025

10/10 Excellent

Timothy M

Stayed 1 night in Sep 2025

8/10 Good

LaVerne, San Ramon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Needed more light in the room! The recommended Thai restaurant was excellent!
Stayed 1 night in Sep 2025

6/10 Okay

Vanessa

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Bart

Better than I thought it was going to be Good location
Stayed 2 nights in Sep 2025

10/10 Excellent

Triniti

Stayed 2 nights in Sep 2025

10/10 Excellent

Bart

Stayed 1 night in Sep 2025

10/10 Excellent

Ziggy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jason

Stayed 2 nights in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jeanne

Business traveler
Liked: Cleanliness, staff & service

Like cold showers I hope

annoying after ten minutes I still had to take a cold shower as there was no hot water!
Stayed 1 night in Sep 2025

4/10 Poor

jose

Disliked: Property conditions & facilities
Felt more like a motel from the entrance. Walls were very thin
Stayed 2 nights in Sep 2025

10/10 Excellent

Laura A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the night. Clean and loved the decor!
Stayed 1 night in Aug 2025

8/10 Good

Beverly

Stayed 1 night in Aug 2025

10/10 Excellent

Bao Quoc, San Ramon

Stayed 2 nights in Sep 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities
The area is clean
Stayed 4 nights in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and walkable
Stayed 2 nights in Aug 2025