citizenM San Francisco Union Square
4.0 star property
Central hotel with a restaurant connected to a rail/subway station in San Francisco
Choose dates to view prices
Photo gallery for citizenM San Francisco Union Square
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
- 24/7 front desk
- Free WiFi
- Air conditioning
Explore the area
72 Ellis Street, San Francisco, CA, 94102
- Union SquarePlace, Union Square3 min walk
- Moscone Convention CenterPlace, Moscone Convention Center10 min walk
- Oracle ParkPlace, Oracle Park3 min drive
- San Francisco, CA (SFO-San Francisco Intl.)Airport, San Francisco, CA (SFO-San Francisco Intl.)15 min drive
Room options
View all photos for Room, 1 King Bed
Room, 1 King Bed
9.49.4 out of 10
Exceptional
281 reviews
(281 reviews)
- 151 sq ft
- City view
- Sleeps 2
- 1 King Bed
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About the neighborhood
San Francisco
Located in Union Square, citizenM San Francisco Union Square is within a 5-minute walk of Union Square and within 15 minutes of other popular attractions like Moscone Convention Center. This 4-star hotel has 195 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to a rail/subway station in central San Francisco and also close to Oracle Park and San Francisco Bay.
What's nearby
- Union Square - 3 min walk - 0.2 miles
- San Francisco Museum of Modern Art - 6 min walk - 0.4 miles
- Moscone Convention Center - 10 min walk - 0.5 miles
- Oracle Park - 3 min drive - 1.4 miles
- Pier 39 - 4 min drive - 1.6 miles
Getting around
- Market St & 4th St Stop - 2 min walk
- San Francisco Station - 19 min walk
- San Francisco Intl. Airport (SFO) - 30 min drive
Restaurants
- Burger King - 1 min walk
- Starbucks - 2 min walk
- King of Thai Noodle House - 2 min walk
- Caffé Central - 2 min walk
- Hinodeya - 2 min walk
About this property
citizenM San Francisco Union Square
Central hotel with a restaurant connected to a rail/subway station in San Francisco
CitizenM San Francisco Union Square features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
LED TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPads, iPod docks, and refrigerators are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi and wired internet
Parking and transportation
- No onsite parking available
Food and drink
- Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
Restaurants on site
- canteenM
Things to do
- 24-hour gym
- TV in common areas
Family friendly
- In-room refrigerator
Conveniences
- 24-hour front desk
- Safe at front desk
- Water dispenser
Guest services
- Housekeeping (on request)
- Multilingual staff
Business services
- 24-hour business center
- Coworking space
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator (42 inch wide door)
- Lever door handles
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business center
- Wheelchair-accessible lounge
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk (31 inches high)
- Wheelchair-accessible restaurant
More
- 1 building
- 9 floors
- At least 10% of profits reinvested in community and sustainability
- At least 80% lighting from LEDs
- Built in 2021
- Communal living room
- Comprehensive food waste policy
- Comprehensive recycling policy
- Double-glazed windows
- Eco-friendly cleaning products used
- Humane treatment of captive wild animals
- Local artist showcase
- Local culture and ecosystem education
- Locally-owned and organized tours and activities
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic soft drink bottles
- No plastic water bottles
- Reusable cups
- Smoking not allowed
Room amenities
Bedroom
- Pillowtop mattress
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Hydromassage showerhead
- Private bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Toothbrush and toothpaste (on request)
- Towels provided
Entertainment
- iPad
- iPod dock
- LED TV with cable channels
Food and drink
- Refrigerator
More
- Air conditioning (climate-controlled)
- Bulk dispensers for toiletries
- Cleaning products are eco-friendly
- Desk
- Eco-friendly toiletries
- Energy-saving switches in guestrooms
- Heating (climate-controlled)
- Iron/ironing board
- Laptop workspace
- LED lighting
- Mobile key entry
- Phone
- Recycling
- Safe
- Water-efficient showers
- Water-efficient toilets
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Access methods
Staffed front desk
Pets
- Service animals exempt from fees
Children and extra beds
- One child 10 years old or younger stays free when using existing bedding
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Fee for buffet breakfast: approximately USD 22 per person
- Late check-out fee: USD 69 (subject to availability)
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
- Check-in: 2:00 PM
- Check-out: 11:00 AM
- Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- Charges for extra guests may apply and vary depending on the property's policy.
- A credit card for incidental charges and a government-issued photo ID may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- No parking is available onsite.
- This property accepts credit cards and debit cards. Cash is not accepted.
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property uses wind energy, plus eco-friendly cleaning products.
- Onsite parties or group events are strictly prohibited.
- Onsite safety features include a smoke detector.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Additional information about polices, regulations, and more:
- Long-term renters welcome.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
- Noise-free rooms can't be guaranteed.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
citizenM San Francisco Union Square Hotel
citizenM San Francisco Union Square San Francisco
citizenM San Francisco Union Square Hotel San Francisco
Frequently asked questions
Is a free cancellation option available at citizenM San Francisco Union Square?
CitizenM San Francisco Union Square offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.
How much does it cost to stay at citizenM San Francisco Union Square?
As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at citizenM San Francisco Union Square on Nov 25, 2025 start from $124.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What is there to do within easy reach of citizenM San Francisco Union Square?
This hotel is situated in Union Square within a 10-minute walk of Union Square and San Francisco Museum of Modern Art. You'll also find Bill Graham Civic Auditorium and Embarcadero Center less than a mile away.
Is there parking available at citizenM San Francisco Union Square?
No, this hotel doesn't offer parking.
Does citizenM San Francisco Union Square feature a casino on the premises?
No, citizenM San Francisco Union Square doesn't have a casino.
Is there an indoor pool at citizenM San Francisco Union Square?
No, there is no indoor pool at this hotel.
What do couples enjoy most about citizenM San Francisco Union Square?
Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a hydromassage showerhead as well as a restaurant.
Are there hot tubs at citizenM San Francisco Union Square?
No, this hotel doesn't have a spa tub.
Does citizenM San Francisco Union Square feature a restaurant that includes a breakfast menu?
Yes, citizenM San Francisco Union Square serves buffet breakfast for a surcharge each morning at canteenM.
Does citizenM San Francisco Union Square allow pets to stay free of charge?
No, pets aren't allowed at citizenM San Francisco Union Square though service animals are welcome.
Are there connecting rooms at citizenM San Francisco Union Square?
No, this hotel doesn't feature connecting guestrooms.
Where is the closest airport to citizenM San Francisco Union Square?
The closest major airport to citizenM San Francisco Union Square is Oakland Intl. Airport (OAK), which is 19.7 mi away (41 minutes by car). Another top airport is San Francisco Intl. Airport (SFO), which is located 14.1 mi away (30-minute drive).
Can I book a room with a balcony at citizenM San Francisco Union Square?
No, at citizenM San Francisco Union Square, there aren't any guestrooms that list a balcony.