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Hyatt Place Richmond/Chester

3.0 star property
Suburban hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Hyatt Place Richmond/Chester

Down comforters, desk, laptop workspace, blackout drapes
Seasonal outdoor pool
Down comforters, desk, laptop workspace, blackout drapes
Exterior
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
13148 Kingston Ave, Chester, VA, 23836
  • Beacon Theatre
    ‪7 min drive‬
  • Dorey Park
    ‪12 min drive‬
  • Southpark Mall
    ‪16 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪19 min drive‬

Room options

View all photos for Classic Studio Suite, 1 King Bed with Sofa bed

Down comforters, desk, laptop workspace, blackout drapes

Classic Studio Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(25 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Combined shower/tub, designer toiletries, hair dryer, towels

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Studio Suite, 1 King Bed with Sofa bed (High Floor)

Down comforters, desk, laptop workspace, blackout drapes

Classic Studio Suite, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Studio Suite, Multiple Beds (High Floor)

Down comforters, desk, laptop workspace, blackout drapes

Classic Studio Suite, Multiple Beds (High Floor)

8.4 out of 10
Very good
(8 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Classic Studio Suite, Multiple Beds

Down comforters, desk, laptop workspace, blackout drapes

Classic Studio Suite, Multiple Beds

8.4 out of 10
Very good
(20 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Accessible, Bathtub

Combined shower/tub, designer toiletries, hair dryer, towels

Studio Suite, Multiple Beds, Accessible, Bathtub

7.0 out of 10
Good
(4 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the neighborhood

Chester

Hyatt Place Richmond/Chester places you within a few miles (5 km) of Point of Rocks Park and Parker's Battery Park. This 120-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and free self parking.

What's nearby

  • Beacon Theatre - 7 min drive - 4.9 miles
  • Dorey Park - 12 min drive - 9.1 miles
  • Richmond National Battlefield Park - 14 min drive - 9.6 miles
  • Southpark Mall - 16 min drive - 10.9 miles
  • Virginia Commonwealth University - 26 min drive - 21.5 miles

Getting around

  • Petersburg Station - 17 min drive
  • Richmond Intl. Airport (RIC) - 18 min drive

Restaurants

  • ‪Pilot Travel Centers - ‬8 min drive
  • ‪Wawa - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪The Taphouse at Rivers Bend - ‬17 min walk
  • ‪Cracker Barrel - ‬6 min drive

About this property

Hyatt Place Richmond/Chester

Suburban hotel with free breakfast and a 24-hour fitness center
At Hyatt Place Richmond/Chester, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with securing valuables, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
42-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport down comforters. Other standard amenities include sofa beds, sitting areas, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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Room

Candlewood Suites Chester Richmond by IHG

  • Pet friendly
  • Parking available
  • 24/7 front desk
9.2 out of 10, Wonderful, 38 reviews
$123 nightly
The price is $143
Sep 28 - Sep 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Fenced pool
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • 2,164 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 22:
  • Swimming pool
The property will be renovating from November 1 2024 to October 20 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Elevator
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool is open from May 23 to September 09.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place Richmond/Chester
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Hotel Chester
Chester Hyatt
Hyatt Chester
Hyatt Place Chester
Hyatt Richmond Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel Chester

Frequently asked questions

Is free cancellation available at Hyatt Place Richmond/Chester?

Hyatt Place Richmond/Chester offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Place Richmond/Chester?

As of Sep 24, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Richmond/Chester on Sep 26, 2025 start from $149.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hyatt Place Richmond/Chester?

This hotel is located in Chester, close to Beacon Theatre, Richmond National Battlefield Park, and Point of Rocks Park. You'll also find Appomattox River and Hopewell City Marina within a short drive.

Is parking available on site at Hyatt Place Richmond/Chester?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, accessible parking and electric car charging are also available.

Does Hyatt Place Richmond/Chester feature a casino?

No, Hyatt Place Richmond/Chester doesn't have a casino.

Will I find an indoor pool at Hyatt Place Richmond/Chester?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 10:00 PM and the seasonal pool will be open from May 23 until September 09.

Is Hyatt Place Richmond/Chester a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a wet bar and a down comforter as well as a bar.

Does Hyatt Place Richmond/Chester have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Richmond/Chester have a restaurant with a breakfast menu?

Yes, Hyatt Place Richmond/Chester serves free full breakfasts at Gallery each morning.

Will Hyatt Place Richmond/Chester allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hyatt Place Richmond/Chester for a fee of USD 75 per accommodation, per stay.

Does Hyatt Place Richmond/Chester have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hyatt Place Richmond/Chester?

The closest major airport to Hyatt Place Richmond/Chester is Richmond Intl. Airport (RIC), which is 15.5 mi away (18 minutes by car).

Can I book a room with a balcony at Hyatt Place Richmond/Chester?

No, there aren't any guestrooms with balconies at Hyatt Place Richmond/Chester.

Reviews

Hyatt Place Richmond/Chester Reviews

8.2

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 492 out of 1007 reviews
Rating 8 - Good. 284 out of 1007 reviews
Rating 6 - Okay. 116 out of 1007 reviews
Rating 4 - Poor. 64 out of 1007 reviews
Rating 2 - Terrible. 51 out of 1007 reviews

Reviews

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Looks like they are remodeling which is fine. But the carpet smells like ammonia. Did not like that smell.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cortez

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jun 2025

6/10 Okay

Dionco

Stayed 1 night in Jun 2025

10/10 Excellent

Derrick

Great experience. The property is undergoing renovation.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2025

2/10 Terrible

Kesha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property was under renovations the hotel looked and smelled horrible. This should've been mentioned on the booking site. I feel a refund is owed back due to misrepresentation. They charged my credit card before i even reached my room.
Stayed 3 nights in Jun 2025

4/10 Poor

Susan

Stayed 6 nights in May 2025

2/10 Terrible

Bruce

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty stay away

Place was dirty. I was not able to take a shower. Someone’s hair was left in it. It was a lot of hair not sure how anyone could miss if they cleaned. Do not recommend!!!
Stayed 1 night in May 2025

8/10 Good

Shannon

Stayed 1 night in May 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are renovating so it is a lot of construction during weekdays but the front desk clerk was exceptional in explaining also he was very inviting, friendly and overall a superb person. The pool was clean I liked the added security detail, note it is outdoors also the gym is well equipped. Would stay again!
Stayed 1 night in May 2025

6/10 Okay

Madison

Liked: Staff & service, room comfort
There was a huge dead cockroach in our bathroom light, so disgusting. Other than that the stay was okay.
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Stayed 1 night in May 2025

2/10 Terrible

Joshua

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay at all! Not worth it- disgusting

Absolutely terrible. If you can avoid this place, that would be best. The hotel is under construction which was not disclosed. To make matters worse, the staff, including management, were some of the rudest and difficult people ever. They do not let anyone sit in the lobby at all. We were instructed that you must buy something to sit in the LOBBY and then they claimed management didn’t want “rowdiness” in the lobby! We are 40-50 year old adults!!! They would not let us sit in the breakfast area which was just dirty folding tables when we brought some takeout into the hotel. Every time we asked a question, the answer was always no. We even called corporate Hyatt to make a complaint. The hotel is disorganized, the parking lot of full of debris and dumpsters. Overall one of the most disgusting and unaccommodating hotels ever. Do not stay here at all. Not worth your money, your time, or your sanity.
Stayed 3 nights in May 2025

8/10 Good

HERBERT E

Traveled with partner
Liked: Cleanliness, amenities
2 issues. Most important, we arrived on time, actually about 10 minutes early as we had a wedding to go to at 3:45 pm. We were told our room was not ready and it would take a few more minutes. It took over a half hour to be ready, so we were late getting to the affair, missing the entire ceremony. Less important was that the hotel lobby was under renovation so you had to be extra careful not to touch the walls due to wet white paint.
Stayed 1 night in May 2025

10/10 Excellent

Kori

Stayed 1 night in Apr 2025

8/10 Good

joan, Barnstable

Stayed 1 night in May 2025

10/10 Excellent

Keith, North Las Vegas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under renovation, but is quiet and the room was clean.
Stayed 1 night in May 2025

2/10 Terrible

Fabian

Stayed 1 night in May 2025

4/10 Poor

Samantha

Stayed 1 night in Apr 2025

6/10 Okay

Patrick

Liked: Staff & service, room comfort
Disliked: Cleanliness
Knelt on the carpet and got something brown and sticky on my knee
Stayed 1 night in May 2025

6/10 Okay

UFUK, Irving

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
“This Hyatt Place location has very poor staff and front desk service, and the building is not in good condition
Stayed 1 night in May 2025

8/10 Good

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was under renovation so the menu was limited and only beer and wine Hopefully they will be updated if we return in the spring next year.
Stayed 1 night in May 2025

8/10 Good

John

Traveled with partner
Liked: Staff & service
Hotel was under renovation and use of first floor was limited. However, overall the hotel, staff, and breakfast were good. Needed to upgrade their overall cleanliness aside from the construction zone.
Stayed 1 night in Apr 2025