Very clean location is perfect for traveling on 95
there is no 100% guarantee. I got 12,500 points and cannot use this anywhere. It is a 50% guarantee.
Close to highway, close to restaurant. 15 minuets from Virginia State University
We went to this hotel because it was recommended by family members that live in the area. The problems at this hotel were endless. The heater in the pool was broken leaving the water too hot to get in. They had 2 elevators and one was broken. The equipment in the fitness room were broken and not able to be used. The breakfast was terrible and had extremely limited hours. Breakfast was over by 9:30 a.m. The walls were really thin and children were expected to tiptoe in the halls and not talk as it could distrub other guests even in the day time. The police were called to the property to take care of a situation that had occurred sometime before 11a.m. The workers were nice but there were just too many problems. Stay at another hotel!
When I arrived the hotel desk clerk gave me a room on. The first floor, so i said ok that will be fine. When I got to the room and opened the door a horrible smell hit ne in the face. I closed the door and went back to the desk to let him know I didn't want that room the smell was not pleasant. His response was The rooms on the first floor is PET rooms. So i answered I don't have any oets and unfortunately I'm allergic to them. Hus response was well yoi booked this through Orbitz so.... I answered well tgat shouldn't have nothing to do with my room i paid for it he said no you payed orbitz and not us... So i wasn't moving until he gave my husband and i another room and he did with lot of disgust gave us a room on the 4th floor and the heat/air conditioning in the riom was malfunctioning... Bad situation... Never again that hotel. I love orbitz and will always book through them.. Thank you
Mattress wasn't the most comfortable, but everything else was great.
This hotel was an excellent choice! It is close to I-95, so if you are traveling by car - this is the place to spend a night. There are a number of options around hotel in walking distance if you need to get food or a drink, including gas station. The room was clean with no issues. Staff was very friendly. Free breakfast. Next time we will definitely stay there again.
Clean. Nice rooms. Great staff only complaint, hotel was pretty full and walls and floor is not soundproof so lots of noise.
I was staying at the hotel as I had just moved to Chester and was waiting for my apartment to be ready to move into. The staff was excellent and the breakfasts were fantastic.
A very nice place to stay. The staff was most accommodating and the kitchen staff were above and beyond gracious.
The recent update of all rooms and public spaces was a real plus for this Inn. Special recognition should also be given to the breakfast offerings and it's preparation.
Nice front desk staff, quick check-in, clean room. The room temperature got extremely hot but the beds were comfortable
Just a single night to save time in the morning trip to VCU Medical Center. Hotel was very clean and very convenient to the highway.
Nice place to stay. Short drive to softball complex. Kids enjoyed the indoor pool and hot tub. Breakfast was ok.
Basic, run-of-the-mill hotel. Nothing special - but clean, neat and with a friendly staff. That's all I needed.
Tubs are dingy & not clean. The air condition in our first room did not work & we had to move. Hot water was 'sketchy' in the mornings at best. Some of the staff was friendly and one girl was just RUDE!! I would not stay here again, but for the price and location, it was fair.
Located 1.1 mi (1.8 km) from Parker's Battery Park, Fairfield Inn By Marriott Richmond Chester is within a 10-minute drive of Swift Creek Mill Theatre. Each of the 115 rooms at this hotel includes a microwave, a coffee maker, and a TV.
For your convenience, a continental breakfast is served for a fee each morning from 7:00 AM to 9:00 AM.
The 115 rooms have an array of amenities, including microwaves, coffee makers, and free local calls. Guests can expect to find WiFi and 25-inch TVs with satellite channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also standard. Change of towels is available on request.
Renovated in 2014, Fairfield Inn By Marriott Richmond Chester offers a fitness center, free WiFi in public areas, and a meeting room. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Very clean location is perfect for traveling on 95
there is no 100% guarantee. I got 12,500 points and cannot use this anywhere. It is a 50% guarantee.
Sorry that your stay was not what you expected
Close to highway, close to restaurant. 15 minuets from Virginia State University
thanks for your feedback
We went to this hotel because it was recommended by family members that live in the area. The problems at this hotel were endless. The heater in the pool was broken leaving the water too hot to get in. They had 2 elevators and one was broken. The equipment in the fitness room were broken and not able to be used. The breakfast was terrible and had extremely limited hours. Breakfast was over by 9:30 a.m. The walls were really thin and children were expected to tiptoe in the halls and not talk as it could distrub other guests even in the day time. The police were called to the property to take care of a situation that had occurred sometime before 11a.m. The workers were nice but there were just too many problems. Stay at another hotel!
thank you for your feedback - unfortunately sometimes things break and we aggressively work to get them repaired - all the issues have been fixed - I apologize that they were not working when you were here
When I arrived the hotel desk clerk gave me a room on. The first floor, so i said ok that will be fine. When I got to the room and opened the door a horrible smell hit ne in the face. I closed the door and went back to the desk to let him know I didn't want that room the smell was not pleasant. His response was The rooms on the first floor is PET rooms. So i answered I don't have any oets and unfortunately I'm allergic to them. Hus response was well yoi booked this through Orbitz so.... I answered well tgat shouldn't have nothing to do with my room i paid for it he said no you payed orbitz and not us... So i wasn't moving until he gave my husband and i another room and he did with lot of disgust gave us a room on the 4th floor and the heat/air conditioning in the riom was malfunctioning... Bad situation... Never again that hotel. I love orbitz and will always book through them.. Thank you
many thanks for the feedback - I do apologize for the situation you found yourself in and the lack of effort to correct it by my staff - I can assure you that this is something that does not happen and it will be corrected
Mattress wasn't the most comfortable, but everything else was great.
Glad you liked the hotel - mattresses are a very personal item some people like them hard and some like them soft
This hotel was an excellent choice! It is close to I-95, so if you are traveling by car - this is the place to spend a night. There are a number of options around hotel in walking distance if you need to get food or a drink, including gas station. The room was clean with no issues. Staff was very friendly. Free breakfast. Next time we will definitely stay there again.
thanks for the feedback - we appreciate being recognized for all of our hard work
Clean. Nice rooms. Great staff only complaint, hotel was pretty full and walls and floor is not soundproof so lots of noise.
Thank you for a great review!!