I had bed bugs in my room and was told the whole hotel was sold out and I couldn’t be moved to another room. There was a shortage of wash clothes. The carpet is terrible and needs to be replaced. The sink was clogging up and shower pressure was weak.
Out of control group till 4 am hotel did nothing to stop them banging on walls and doors.
The room was mediocre. One of the beds so noisy it was hard to sleep and the drapes didn’t close. Had only one outlet that would charge devices. The staff here, though - great service, very attentive and friendly.
It took less than 5 minutes to check in. The room is nice and big. The beds are really comfortable.
the bathroom could have been cleaner. spots on floor
The hotel staff was excellent, we had a very nice room and it was very clean. The toilet in room 224 ran but you had to know how to jiggle the handle. We stayed 1 night for my granddaughters induction to the Coast Guard. Everyone was sympathetic and understanding. The morning she was leaving we went to the restaurant for breakfast. There was 1 waitress and she could not keep up. We had 5 in our party, she brought half of us our drinks and said she was brewing more coffee. We only had 2 sets of silverware and we never got any more, there were other tables also and they were all complaining. Food was slow and 3 that I saw left. We were all under time restraints an I am not sure of the problem but if you served a buffet this could have all been avoided. Most Holiday Inns have a breakfast buffet and it is very enjoyable. I am going to say yes to next question but I'm not sure
We stayed here only one night and we are very satisfied with the hotel and our room. However when we try to have our breakfast in the restaurant things went south very fast. All we ordered is regular breakfast with eggs and toast. Beside us there was 3 more table waiting for their order. All of us waited average 30 minutes and wasn't lucky enough to get our orders. Who cannot cook over easy eggs and a piece of toast in 30 minutes? We all end up leaving without eating. Staff was rude and tables were full of left over dirty plates. They need to work on the restaurant staff. Beside that its a nice hotel. The only reason I wouldnt recommend this place to my friends is its too expansive for the service they dont offer. Stay at a cheaper hotel and eat at a local restaurant to save money.
The service was excellent. Although there was no DVD player in the room, the hotel did have movies you could rent from the TV program guide. They were to expensive, so we opted to not watch TV at all. We rented a smoking room, and although there wasn't an ashtray already in the room, after a call to the front desk they were delivered promptly. The room was clean for the most part, except for in the corners and the coffee machine was kinda dingy. I thought of those as minor inconveniences. The bed and pillows were Extremely comfortable!!! My husband and I weren't planning on sleeping most of the night, but the bed was like a cloud that drifted us of to sleep! I do recommend this hotel for anyone who wants the most bang for not alotta bucks!
It was a good nites rest
excellent location to explore Petersburg and all of its historical sites.
My daughter is starting her first year of college at Virgina State University and we stayed at this hotel for four days. The rooms were well maintained.The restaurant was convenient.The location was great for shopping.
Overall, a great hotel. Nice restaurant with a full bar. Rooms were a tad on the small side, but were clean and comfortable. Very nice staff.
Ok, too expensive, no breakfast included, overall ok
Holiday Inn Petersburg North - Ft. Lee, an IHG Hotel is located within a mile (2 km) of Keystone Antique Truck and Tractor Museum and Southpark Mall. This 143-room, 3-star hotel has a restaurant, an indoor pool, and a 24-hour gym.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM.
All 143 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Free weekday newspapers, free local calls, and hair dryers are other standard amenities.
Guests staying at Holiday Inn Petersburg North - Ft. Lee, an IHG Hotel enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. Additional amenities include conference space, a business center, and a computer station.
I had bed bugs in my room and was told the whole hotel was sold out and I couldn’t be moved to another room. There was a shortage of wash clothes. The carpet is terrible and needs to be replaced. The sink was clogging up and shower pressure was weak.
Dear Anonymous, Thank you for taking the time to review our hotel. We are glad to hear that you had a good stay! We look forward to seeing you on your next stay!
Out of control group till 4 am hotel did nothing to stop them banging on walls and doors.
The room was mediocre. One of the beds so noisy it was hard to sleep and the drapes didn’t close. Had only one outlet that would charge devices. The staff here, though - great service, very attentive and friendly.
It took less than 5 minutes to check in. The room is nice and big. The beds are really comfortable.
Thank you for taking the time to review your stay with us! We truly appreciate your business and I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the future.
the bathroom could have been cleaner. spots on floor
The hotel staff was excellent, we had a very nice room and it was very clean. The toilet in room 224 ran but you had to know how to jiggle the handle. We stayed 1 night for my granddaughters induction to the Coast Guard. Everyone was sympathetic and understanding. The morning she was leaving we went to the restaurant for breakfast. There was 1 waitress and she could not keep up. We had 5 in our party, she brought half of us our drinks and said she was brewing more coffee. We only had 2 sets of silverware and we never got any more, there were other tables also and they were all complaining. Food was slow and 3 that I saw left. We were all under time restraints an I am not sure of the problem but if you served a buffet this could have all been avoided. Most Holiday Inns have a breakfast buffet and it is very enjoyable. I am going to say yes to next question but I'm not sure
We stayed here only one night and we are very satisfied with the hotel and our room. However when we try to have our breakfast in the restaurant things went south very fast. All we ordered is regular breakfast with eggs and toast. Beside us there was 3 more table waiting for their order. All of us waited average 30 minutes and wasn't lucky enough to get our orders. Who cannot cook over easy eggs and a piece of toast in 30 minutes? We all end up leaving without eating. Staff was rude and tables were full of left over dirty plates. They need to work on the restaurant staff. Beside that its a nice hotel. The only reason I wouldnt recommend this place to my friends is its too expansive for the service they dont offer. Stay at a cheaper hotel and eat at a local restaurant to save money.
The service was excellent. Although there was no DVD player in the room, the hotel did have movies you could rent from the TV program guide. They were to expensive, so we opted to not watch TV at all. We rented a smoking room, and although there wasn't an ashtray already in the room, after a call to the front desk they were delivered promptly. The room was clean for the most part, except for in the corners and the coffee machine was kinda dingy. I thought of those as minor inconveniences. The bed and pillows were Extremely comfortable!!! My husband and I weren't planning on sleeping most of the night, but the bed was like a cloud that drifted us of to sleep! I do recommend this hotel for anyone who wants the most bang for not alotta bucks!
Thank you for your recent stay with us and taking your time to provide your feedback about your experience. We do apologize for not meeting your expectations and do hope that you will give us a chance by staying with us again. Please note that we take matters like this seriously and do hope that you can contact the hotel to provide more details in regards to this issue.