Punta Cana Vacation Packages

I like this property. I had a problem with the lady renting me the apartment. It was a big property and I tried to get clarification but she was very un accommodating and rude. On day of check out I tried to ask why I was moved last minute as soon as I arrived to the country they changed my reservation and only told me once I arrived to property. The place was very beautiful but I was disappointed with the lady I communicated with. She was unprofessional and did not want to help at all

Todo muy bien

We had an issue where someone stole our credit cards out of our wallet in our room. The hotel was very professional about the experience but it made us feel very uneasy.

The staff is amazing and the resort has nice amenities overall.

I had a wonderful stay at Hotel Rui Palace Macao-Adults Only-All Inclusive. The staff was very friendly, welcoming, and always willing to help. There were plenty of excursions and activities to choose from, making it easy to enjoy the beautiful surroundings and create memorable experiences. The only area I feel could use improvement is the elevator situation. The elevators had poor ventilation, and they were not always working properly. During my stay, one elevator was out of order, which caused some inconvenience. Overall, I had a great experience and would recommend this resort. With some improvements to the elevators, it would make an already enjoyable stay even better.