Dreams Puerto Morelos Resort & Spa - All Inclusive

All-inclusive property with 10 restaurants, near Puerto Morelos Beach

Choose dates to view prices

Where to?

Dates

February 2026

March 2026

5 bars/lounges, 3 poolside bars, swim-up bar

Premium bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Good

Popular amenities

Hot tub
Breakfast included
All inclusive
Pet friendly

Explore the area

Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580

Place, Arrecife de Puerto Morelos National Park
‪1 min drive‬
Place, Petempich Bay
‪6 min drive‬
Place, Puerto Morelos Beach
‪7 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪41 min drive‬

Room options

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Junior with Garden View

667 sq ft
Sleeps 4

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior with Garden View

667 sq ft
Sleeps 4

Suite Junior with Ocean View

688 sq ft
Sleeps 4

Suite Junior with Ocean View

688 sq ft
Sleeps 4

Suite Junior with Pool View

688 sq ft
Sleeps 4

Suite Junior with Pool View

688 sq ft
Sleeps 4

Suite Junior with Ocean View

688 sq ft
Sleeps 4

Suite Junior with Ocean View

667 sq ft
Sleeps 4

Suite Junior with Ocean View

688 sq ft
Sleeps 4

Suite Junior with Ocean View

688 sq ft
Sleeps 4

Suite Master with Ocean View

1097 sq ft
Sleeps 2

Suite Master with Ocean View

1377 sq ft
Sleeps 4

Junior Suite Tropical View Double

Excellent

Garden view
1 bedroom
Sleeps 4
2 Double Beds

Junior Suite Tropical View King

Good

Garden view
1 bedroom
Sleeps 4
1 King Bed

Preferred Club Junior Suite Ocean View Double

Sea view
1 bedroom
Sleeps 4
2 Double Beds

Preferred Club Junior Suite Ocean View King

Very good

Sea view
1 bedroom
Sleeps 4
1 King Bed

Ocean Front Junior Suite Double

Very good

Sleeps 4
2 Double Beds

Preferred Club Master Suite Ocean Front King

Ocean view
1 bedroom
Sleeps 4
1 King Bed

Junior Suite Pool View Double

Good

1 bedroom
Sleeps 4
2 Double Beds

Junior Suite Pool View King

1 bedroom
Sleeps 4
1 King Bed

Preferred Club Junior Suite Ocean Front Double

Sea view
1 bedroom
Sleeps 4
2 Double Beds

Preferred Club Junior Suite Ocean Front King

Sea view
1 bedroom
Sleeps 4
1 King Bed

Junior Suite Water Park View Double

Park view
1 bedroom
Sleeps 5
2 Double Beds

Junior Suite Water Park View King

Good

Park view
1 bedroom
Sleeps 5
1 King Bed

Family Suite -5 guests- Junior with Pool View

667 sq ft
Sleeps 5

Family Suite -5 guests- Junior with Pool View

667 sq ft
Sleeps 5

Suite Master

1377 sq ft
Sleeps 4

Suite Junior

Sleeps 3

Suite Junior

Sleeps 4

About the neighborhood

Puerto Morelos

Dreams Puerto Morelos Resort & Spa - All Inclusive places you next to Petempich Bay and within 2 miles (3 km) of Puerto Morelos Beach. This 437-room, 4.5-star property welcomes business and leisure travelers with 9 outdoor pools, a full-service spa, and a free water park.

What's nearby

Arrecife de Puerto Morelos National Park - 1 min drive - 0.3 miles
Petempich Bay - 6 min drive - 1.4 miles
Puerto Morelos Beach - 7 min drive - 2.2 miles
Ojo de Agua Beach - 10 min drive - 4.0 miles
Puerto Morelos Town Square - 11 min drive - 4.2 miles

Getting around

Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

‪Bistro El Beso - ‬17 min drive
‪Blue Moon - ‬16 min drive
‪Le Chique - ‬4 min walk
‪Swim Up Bar - ‬16 min drive
‪Route 66 - ‬16 min drive

About this property

Dreams Puerto Morelos Resort & Spa - All Inclusive

All-inclusive property with 10 restaurants, near Puerto Morelos Beach

Dreams Puerto Morelos Resort & Spa - All Inclusive features a full-service spa, 9 outdoor pools, and a free water park. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with securing valuables and tours/tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include a children's pool, a 24-hour gym, and a sauna.

Guests can expect free WiFi and 55-inch Smart TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Furnished balconies or patios, minibars, and coffee makers are also standard. Change of towels is available on request.

9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Similar properties

Couples treatment rooms, sauna, hot tub, steam room, body treatments

Pool
Hot tub
All inclusive
Spa

$459 nightly

Feb 12 - Feb 13

Total with taxes and fees

Pool
Hot tub
Breakfast included
All inclusive

$306 nightly

Feb 10 - Feb 11

Total with taxes and fees

On the beach, beach cabanas, sun loungers, beach umbrellas

Pool
Breakfast included
All inclusive
Spa

$499 nightly

Feb 9 - Feb 10

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
10 restaurants
3 poolside bars
5 bars/lounges
A coffee shop/cafe
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

Afthonia
Ki
Miyako
Rue de Rivoli
Vivace

Things to do

24-hour gym
9 outdoor pools
Arcade/game room
Children's pool
Evening entertainment
Fitness classes
Free children's club
Free water park
Full-service spa
Hot tub
Kayaking
Paddleboard
Pilates classes
Playground
Sauna
Steam room
Water sports equipment
Waterslide
Wine tasting room
Yoga classes

Family friendly

9 outdoor pools
Arcade/game room
Baby toys
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Dining table
Free children's club
Free water park access
Lifeguards on site
Playground
Snack bar/deli
Supervised activities for children (surcharge)
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

51,000 square feet of conference space

Outdoors

Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

16 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar in shower
Handrails in stairways
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchair-width doorways
Wheelchairs on site

Banquet hall
Designated smoking areas
Lifeguards

Room amenities

Bedroom

Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Jetted bathtub
Rainfall showerhead
Separate bathtub and shower
Toothbrush and toothpaste
Towels provided

Entertainment

55-inch smart TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Dining table
Free bottled water
Minibar

Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

This property welcomes pets for MXN 1300 per pet, per day
Dogs only
1 total (22 lbs is the maximum weight per pet)
Food and water bowls are available
Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: MXN 1300 per pet, per day
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Can I book all-inclusive options at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Dreams Puerto Morelos Resort & Spa - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include water fitness classes and live performances.

How much does it cost to stay at Dreams Puerto Morelos Resort & Spa - All Inclusive?

As of Feb 4, 2026, prices found for a 1-night stay for 2 adults at Dreams Puerto Morelos Resort & Spa - All Inclusive on Feb 23, 2026 start from $328.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Dreams Puerto Morelos Resort & Spa - All Inclusive offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What is there to do near Dreams Puerto Morelos Resort & Spa - All Inclusive?

Based on positive ratings, guests enjoy the property's location in Puerto Morelos, and it's just steps from Petempich Bay. You'll also find Puerto Morelos Beach and Ojo de Agua Beach within a short drive.

Will I be able to park at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa available at Dreams Puerto Morelos Resort & Spa - All Inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages, sports massages, couples treatments, and hydrotherapy.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have a casino at the property?

No, Dreams Puerto Morelos Resort & Spa - All Inclusive doesn't have a casino.

Is there an indoor pool at Dreams Puerto Morelos Resort & Spa - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 9 outdoor pools and a hot tub.

Is Dreams Puerto Morelos Resort & Spa - All Inclusive good for couples?

There are plenty of amenities for couples at this all-inclusive property, including 9 outdoor pools, 3 poolside bars, and 10 restaurants.

Are there hot tubs at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have a restaurant with a breakfast menu?

Yes, Dreams Puerto Morelos Resort & Spa - All Inclusive has 10 restaurants, and serves free buffet breakfast each morning.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Dreams Puerto Morelos Resort & Spa - All Inclusive for a fee of MXN 1300 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

How far is the airport from Dreams Puerto Morelos Resort & Spa - All Inclusive?

The closest major airport to Dreams Puerto Morelos Resort & Spa - All Inclusive is Cancun Intl. Airport (CUN), which is 15.6 mi away (41 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 26.9 mi away.

Can I book a room with a balcony at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yes, every guestroom at Dreams Puerto Morelos Resort & Spa - All Inclusive comes with a furnished balcony with some featuring ocean or park views.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have a wedding venue on site?

There are wedding services available at Dreams Puerto Morelos Resort & Spa - All Inclusive if that's in your vacation plans.

Dreams Puerto Morelos Resort & Spa - All Inclusive Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

10/10 Excellent

Stacy Marie

Dec 21, 2025

Stayed 6 nights in Dec 2025

2/10 Terrible

Hyun

Dec 11, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Orbitz mislead customer about the property. Its not owned by Hyatt. Hyatt sold the property and its own by different ownership. It

Stayed 2 nights in Nov 2025

2/10 Terrible

Dorota Agata

Nov 20, 2025

Stayed 7 nights in Nov 2025

10/10 Excellent

Octayanna

Nov 5, 2025

Stayed 4 nights in Oct 2025

8/10 Good

Kiara Vanessa

Traveled with partner

Nov 3, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff is extremely nice and welcoming, the food is good. The room could use a refresh. But overall, we will be returning every year.

Stayed 4 nights in Oct 2025

10/10 Excellent

Syed, Chicago

Traveled with family and small children

Nov 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was fantastic

Stayed 5 nights in Oct 2025

10/10 Excellent

Rhonda

Traveled with group

Oct 31, 2025

Liked: Cleanliness, property conditions & facilities

The staff was amazing!

Stayed 4 nights in Oct 2025

2/10 Terrible

Teresa

Oct 23, 2025

Stayed 8 nights in Oct 2025

6/10 Okay

Debbie

Oct 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We went in June. There was a lot of seaweed on the beach so we didn’t get in the water. The food was my least favorite. I was hoping to get authentic Mexican food considering being in Mexico but everything tasted American washed, sin sazon! I would definitely consider going somewhere else. This place is great for quietness, families, and elders if you’re not too picky with food and just want some quiet time. The staff was prompt and nice. I will say the room service food was better than their restaurants

Stayed 6 nights in Jun 2025

10/10 Excellent

Paul

Traveled with partner, Traveled with family

Oct 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The daiquiris were amazing, the beer was cold, the tequila was great! Isn’t have any Jack Fire for my wife. Bourbon selection was limited.

Stayed 4 nights in Oct 2025

2/10 Terrible

Deiby

Traveled with family and small children

Oct 21, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

No beach

Stayed 5 nights in Oct 2025

10/10 Excellent

Crystal

Traveled with group

Oct 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a great resort even tho it’s a family resort, I went for my birthday trip with adults I can honestly say we had a great time, so much that we partied with the kids. The resort has a lot to do at night time,& things in the daytime as well but the night time at the resort was lit ! Everyone partied together played games & had a lot of TEQUILA! The food there is great as well even down to room service we had a butler as well Alexander & he made sure we had everything we needed. During my stay I damaged my eye prior to arriving there, I was able to do a zoom with a Doc in Mexico & at a low cost I found that to be amazing he was able to prescribe me eye drops. I was able to call the help desk and this woman Kenia Ramirez was able to fill my prescription with a local pharmacy & get it delivered! She was a sweetheart she went above & beyond her job ! She checked on my everyday my entire stay.. I appreciated her hospitality and she didn’t have to do that. That woman is God sent she even made sure I was safely back home in the states ! That’s my girl this hotel has great staff and they make sure you have a great stay, down to the bartenders ! They deserve good tips ! I left with so many memories and meeting new people ! I partied with one eye and had a time Lol

Stayed 4 nights in Oct 2025

10/10 Excellent

Gawayne

Oct 20, 2025

Stayed 3 nights in Oct 2025

10/10 Excellent

khursheda

Oct 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

good family hotel

Stayed 5 nights in Oct 2025

2/10 Terrible

Brittney

Oct 19, 2025

Disliked: Staff & service

The food was terrible , not much of a selection to choose from and it was always cold and picked over

Stayed 4 nights in Oct 2025

10/10 Excellent

Jaylene

Oct 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was really nice i enjoyed my stay would definitely recommend again

Stayed 4 nights in Oct 2025

10/10 Excellent

Nastassja

Oct 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2025

10/10 Excellent

Nastassja

Traveled with family

Oct 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an incredible stay at Hyatt Ziva! From the moment we arrived, the service was top-notch. A special thank you to our butler Sandy, who went above and beyond to make our anniversary unforgettable — every detail was perfect, and her care truly elevated our entire experience. Erika, my masseuse, was absolutely amazing — one of the best massages I’ve ever had. She created such a calming, restorative space. Our whole family had a blast enjoying the variety of delicious food options and especially loved the fun water activities — something for everyone! We’re already talking about coming back. Thank you for the memories, Hyatt Ziva!

Stayed 1 night in Oct 2025

10/10 Excellent

Navneet

Oct 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean room, friendly staff, awesome bar, great food, excellent service

Stayed 6 nights in Oct 2025

2/10 Terrible

Michael

Traveled with group, Traveled with family

Oct 6, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Limited restaurants, no lock on patio door, power outages, loss of water a couple of times, parts of resort not open. No beach.

Stayed 8 nights in Sep 2025

8/10 Good

Yilin

Oct 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Overall it had beautiful pools. There is no beach though which is a big drawback

Stayed 6 nights in Sep 2025

8/10 Good

Marco

Oct 4, 2025

Stayed 1 night in Oct 2025

8/10 Good

Vasudeva Kurup Ramesh, Thiruvananthapuram

Traveled with partner

Oct 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is awesome with numerous pools and restaurants and bars.

Lizard commonly found here. Harmless though

Stayed 4 nights in Sep 2025

10/10 Excellent

Nazish

Oct 1, 2025

Stayed 5 nights in Sep 2025

2/10 Terrible

Kevin Jose

Sep 29, 2025

Disliked: Cleanliness, property conditions & facilities

Don’t expect 5 star service

Stayed 6 nights in Sep 2025

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Dreams Puerto Morelos Resort & Spa - All Inclusive

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Explore the area

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Suite Junior with Garden View

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Suite Junior with Garden View

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Suite Junior with Ocean View

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Suite Junior with Ocean View

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Suite Junior with Pool View

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Suite Junior with Pool View

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Suite Junior with Ocean View

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Suite Junior with Ocean View

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Suite Junior with Ocean View

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Suite Junior with Ocean View

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Suite Master with Ocean View

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Suite Master with Ocean View

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Junior Suite Tropical View Double

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Junior Suite Tropical View King

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Preferred Club Junior Suite Ocean View Double

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Preferred Club Junior Suite Ocean View King

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Ocean Front Junior Suite Double

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Preferred Club Master Suite Ocean Front King

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Junior Suite Pool View Double

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Junior Suite Pool View King

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Preferred Club Junior Suite Ocean Front Double

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Preferred Club Junior Suite Ocean Front King

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Junior Suite Water Park View Double

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Junior Suite Water Park View King

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Family Suite -5 guests- Junior with Pool View

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Family Suite -5 guests- Junior with Pool View

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Suite Master

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Suite Junior

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Suite Junior

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About the neighborhood

Puerto Morelos

What's nearby

Getting around

Restaurants

About this property

Dreams Puerto Morelos Resort & Spa - All Inclusive

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Property amenities

Internet

Parking and transportation

Food and drink