Dreams Puerto Morelos Resort & Spa - All Inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Dreams Puerto Morelos Resort & Spa - All Inclusive

Aerial view
Property video
Hallway
Premium bedding, minibar, in-room safe, desk
9 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive
  • Pet friendly

Explore the area

View in a map
Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min drive‬
  • Place, Petempich Bay
    ‪6 min drive‬
  • Place, Puerto Morelos Beach
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

Suite Junior with Garden View

  • Garden view
  • 667 sq ft
  • Sleeps 4
  • Free WiFi

Suite Junior with Garden View

  • Garden view
  • 667 sq ft
  • Sleeps 4
  • Free WiFi

Suite Junior with Ocean View

  • Ocean view
  • 688 sq ft
  • Sleeps 4
  • Free WiFi

Suite Junior with Ocean View

  • Ocean view
  • 688 sq ft
  • Sleeps 4
  • Free WiFi

Suite Junior with Pool View

  • 688 sq ft
  • Sleeps 4
  • Free WiFi

Suite Junior with Pool View

  • 688 sq ft
  • Sleeps 4
  • Free WiFi

Suite Junior with Ocean View

  • Ocean view
  • 688 sq ft
  • Sleeps 4
  • Free WiFi

Suite Junior with Ocean View

  • Ocean view
  • 667 sq ft
  • Sleeps 4
  • Free WiFi

Suite Junior with Ocean View

  • Ocean view
  • 688 sq ft
  • Sleeps 4
  • Free WiFi

Suite Junior with Ocean View

  • Ocean view
  • 688 sq ft
  • Sleeps 4
  • Free WiFi

Suite Master with Ocean View

  • Ocean view
  • 1097 sq ft
  • Sleeps 2
  • Free WiFi

Suite Master with Ocean View

  • Ocean view
  • 1377 sq ft
  • Sleeps 4
  • Free WiFi

Junior Suite Tropical View Double

8.6 out of 10
Excellent
(33 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Junior Suite Tropical View King

8.0 out of 10
Very good
(21 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Preferred Club Junior Suite Ocean View Double

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Preferred Club Junior Suite Ocean View King

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Preferred Club Master Suite Ocean Front King

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Suite Pool View Double

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Junior Suite Pool View King

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Preferred Club Junior Suite Ocean Front Double

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Preferred Club Junior Suite Ocean Front King

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Suite Water Park View Double

  • Park view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

Junior Suite Water Park View King

7.0 out of 10
Good
(4 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

Suite Master

  • 1377 sq ft
  • Sleeps 4
  • Free WiFi

Suite Junior

  • Sleeps 3
  • Free WiFi

Suite Junior

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Puerto Morelos

Dreams Puerto Morelos Resort & Spa - All Inclusive places you next to Petempich Bay and within 2 miles (3 km) of Puerto Morelos Beach. This 437-room, 4.5-star property welcomes business and leisure travelers with 9 outdoor pools, a full-service spa, and a free water park.

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min drive - 0.3 miles
  • Petempich Bay - 6 min drive - 1.4 miles
  • Puerto Morelos Beach - 7 min drive - 2.2 miles
  • Crococun Zoo - 9 min drive - 3.5 miles
  • Ojo de Agua Beach - 12 min drive - 4.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Bistro El Beso - ‬17 min drive
  • ‪Swim Up Bar - ‬16 min drive
  • ‪Blue Moon - ‬16 min drive
  • ‪Afthonia - ‬19 min drive
  • ‪Casa del Mar - ‬16 min drive

About this property

Dreams Puerto Morelos Resort & Spa - All Inclusive

Dreams Puerto Morelos Resort & Spa - All Inclusive features a full-service spa, 9 outdoor pools, and a free water park. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with securing valuables and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include a children's pool, a 24-hour gym, and a sauna.
Guests can expect free WiFi and 55-inch Smart TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Furnished balconies or patios, minibars, and coffee makers are also standard. Change of towels is available on request.
9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 3 poolside bars
  • 5 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Afthonia
  • Ki
  • Miyako
  • Rue de Rivoli
  • Vivace

Things to do

  • 24-hour gym
  • 9 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Kayaking
  • Paddleboard
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Water sports equipment
  • Waterslide
  • Wine tasting room
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Free water park access
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 51,000 square feet of conference space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1300 per pet, per day
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 1300 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Can I book all-inclusive options at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Dreams Puerto Morelos Resort & Spa - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include water fitness classes and live performances.

How much does it cost to stay at Dreams Puerto Morelos Resort & Spa - All Inclusive?

As of May 6, 2026, prices found for a 1-night stay for 2 adults at Dreams Puerto Morelos Resort & Spa - All Inclusive on May 26, 2026 start from $280, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Dreams Puerto Morelos Resort & Spa - All Inclusive offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What is there to do near Dreams Puerto Morelos Resort & Spa - All Inclusive?

Based on positive ratings, guests enjoy the property's location in Puerto Morelos, and it's just steps from Petempich Bay. You'll also find Puerto Morelos Beach and Ojo de Agua Beach within a short drive.

Will I be able to park at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yes, self parking is offered for free at the property. Wheelchair-accessible van parking is also available for guests.

Is there a spa available at Dreams Puerto Morelos Resort & Spa - All Inclusive?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, aromatherapy, and couples treatments.

Are there luxury amenities available at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yes, guests can indulge in luxuries such as a free water park, 10 restaurants, and a swim-up bar at this property.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have a casino at the property?

No, Dreams Puerto Morelos Resort & Spa - All Inclusive doesn't have a casino.

Is there an indoor pool at Dreams Puerto Morelos Resort & Spa - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 9 outdoor pools and a hot tub.

Is Dreams Puerto Morelos Resort & Spa - All Inclusive good for couples?

There are many amenities for couples at this property, including 10 restaurants and 9 outdoor pools plus some guestrooms feature a private hot tub.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have a hot tub?

No, but this property offers jetted bathtubs in all guestrooms.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have a restaurant with a breakfast menu?

Yes, Dreams Puerto Morelos Resort & Spa - All Inclusive has 10 restaurants, and serves free buffet breakfast each morning.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Dreams Puerto Morelos Resort & Spa - All Inclusive for a fee of MXN 1300 per pet, per day. The property also provides food and water bowls.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have connecting rooms available?

Yes, you can book connecting rooms at this property for your group or family vacation.

How far is the airport from Dreams Puerto Morelos Resort & Spa - All Inclusive?

The closest major airport to Dreams Puerto Morelos Resort & Spa - All Inclusive is Cancun Intl. Airport (CUN), which is 15.6 mi away (41 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 26.9 mi away.

Can I book a room with a balcony at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yes, every guestroom at Dreams Puerto Morelos Resort & Spa - All Inclusive comes with a furnished balcony/patio and some offer ocean and garden views.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have a wedding venue on site?

There are wedding services available at Dreams Puerto Morelos Resort & Spa - All Inclusive if that's in your vacation plans.

Dreams Puerto Morelos Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 548 out of 1299 reviews
Rating 8 - Good. 320 out of 1299 reviews
Rating 6 - Okay. 192 out of 1299 reviews
Rating 4 - Poor. 108 out of 1299 reviews
Rating 2 - Terrible. 131 out of 1299 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

michael

Stayed 2 nights in Feb 2026

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Jan 2026

8/10 Good

Melanie Ann

Room was nice. Hard to get a chair at the pool. Non existent beach.
Stayed 7 nights in Jan 2026

8/10 Good

Mark John

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
After reading reviews, I didn’t have very high expectations. However, once we arrived, the experience exceeded what I anticipated. I want to start by saying that Nancy at the front desk is an absolute rockstar. Our flight was canceled due to Winter Storm Fern, and she went above and beyond to help us. After long hold times with JetBlue, Expedia representatives Rahul and Ahmed were able to extend our stay by two additional nights. Nancy then took over and handled everything flawlessly. She kept us in the same room so we didn’t have to move, worked quickly to prevent any interruptions, and managed multiple issues from staff and guests at the same time. Despite all the chaos, her smile never faded. Her customer service was truly exceptional. Our room was clean and comfortable, and the hotel itself was well maintained. The only downside was the lack of lounge chairs. There simply were not enough for the number of guests, and we had to wake up at 5:00 AM each morning just to secure a spot by the pool. As for the food, it was average. The buffet food was often cold and lacked flavor. The sit-down restaurants were mediocre with long wait times for food that was just okay. The best dining options were the French and Mexican restaurants. Overall, the trip was fun and relaxing despite the stress of the canceled flight. Unlike other places, we were not taken advantage of during the situation. Thanks to Expedia representatives Rahul and Ahmed, and especially Nancy at the resort, w .
Stayed 3 nights in Jan 2026

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience
Stayed 7 nights in Jan 2026

10/10 Excellent

Ewelina

Stayed 3 nights in Jan 2026

8/10 Good

Kathleen Marie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room and food was great! The restraunts were good. Ate at an alacarte almost every night. Night entertainment was okay. Things we didnt like...music was very loud at main pool and if they had to move the entertainment inside it was Very loud. My kids couldn't even stand it. There are multiple pools which is lovely where its more relaxing but some are for perfered guests only. No pool/games room ( only 13-17 year olds) which was disappointing for my 8 and 10 year old and even us as adults. No sports area for watching games unless a prefered customer. Beach is almost gone and had crazy sea grass the whole time we were there (just the way things are). Main pool is heated, others are not. Resort is clean, staff were great!
All the sea grass
Room
Water park was amazing
Infinity pool not quite full
Stayed 10 nights in Jan 2026

10/10 Excellent

Mark

Stayed 4 nights in Jan 2026

10/10 Excellent

Yaritza

Stayed 5 nights in Oct 2025

10/10 Excellent

Mayra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food was really good and everyone at the hotel was very nice! Would definitely recommend.
Stayed 5 nights in Nov 2025

10/10 Excellent

Ariana Joy

Stayed 3 nights in Dec 2025

8/10 Good

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay here ! Huge shoutout goes to Astrid and Sergio for making this stay great ! Had a wonderful room and enjoy room service. Food options were good but restaurants got packed really quickly so sometimes you will be stuck with trying to figure out what to eat .
Stayed 3 nights in Jan 2026

6/10 Okay

Blair

Traveled with family and small children, Traveled with family
Staff were wonderful and very helpful! The room was clean but a bit outdated. The pullout sofa bed was a very hard, old and stained mattress. And the room wasn’t very big. The activities were amazing and very kid friendly! Wish they mentioned it is not beach front. There is a small access point to the beach but it’s rocky and not pretty at all. The restaurants were decent. Food wasn’t bad at all. The water slides and pools were our favorite part. Kids loved the waterslides! Night shows were great as well! Overall, it’s a good resort.
Stayed 4 nights in Dec 2025

10/10 Excellent

Leigha

Stayed 6 nights in Dec 2025

10/10 Excellent

Chantel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so wonderful and personable. We felt so welcomed by everyone. The staff really made the best vacation even better.
Stayed 3 nights in Dec 2025

10/10 Excellent

Stacy Marie

Stayed 6 nights in Dec 2025

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, amenities
Clean rooms. Just needs general maintenance which I imagine can be difficult in a humid climate. Dont be afraid to ask for another room if you want a better view, they are acommodating. Service was prompt and outstanding. Would recommend this resort on a budget.
Stayed 5 nights in Dec 2025

4/10 Poor

Carolina, Calgary

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Cons - Beach is not swimmable and does not look nice. Major negative aspect which is the reason why I would not go back to this hotel. The pool area is full of “bed” that tou have to pay extra. When the buffet is outside for a night show, the front tables are only for people who is wiling to pay extra money for wine bottles. A lot of extra money for an all inclusive hotel. Pros - People are friendly and the coffee place was nice. Japanese restaurant was also good.
Stayed 6 nights in Dec 2025

2/10 Terrible

Hyun

Disliked: Cleanliness, staff & service, property conditions & facilities
Orbitz mislead customer about the property. Its not owned by Hyatt. Hyatt sold the property and its own by different ownership. It
Stayed 2 nights in Nov 2025

10/10 Excellent

Ernesto Adolfo, Coquitlam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from Jesus at the bar, Luis in the buffet, Jaquelina from animation, and Kenya at concierge.
Stayed 6 nights in Nov 2025

8/10 Good

Wesley

Stayed 3 nights in Nov 2025

8/10 Good

Aribell

Traveled with family
Liked: Cleanliness, staff & service, amenities
Professional staff. Entertainment daily. Descent food. Comfortable accomodations. No beach.
Stayed 10 nights in Nov 2025

10/10 Excellent

Darcy, Ellensburg

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Resort was amazing! So many options for pools that it never felt crowded. The food at the restaurants were outstanding and the service was always amazing by all the staff. We will definitely be back and recommend to friend's and family!
Stayed 6 nights in Nov 2025

2/10 Terrible

Boris

Stayed 4 nights in Nov 2025

10/10 Excellent

Frank M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and respectful.
Stayed 5 nights in Nov 2025