Hotel Royal Puebla

2.5 star property
Baroque hotel with a fitness center and a 24-hour front desk

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Photo gallery for Hotel Royal Puebla

Exterior
Interior
Reception
Standard Room, 1 King Bed | Iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
Atilac San Felipe Hueyotlipan, Puebla, PUE, 72030
  • Place, Parque del Paseo de Los Gigantes
    ‪5 min drive‬
  • Place, Chapel of Santo Domingo
    ‪8 min drive‬
  • Place, Galerías Serdán
    ‪9 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪32 min drive‬

Room options

Deluxe Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Triple Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Basic Triple Room, Multiple Beds (Plus)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Deluxe Quadruple Room

  • Sleeps 7
  • 3 Queen Beds OR 1 Twin Bed

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Single Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

  • Sleeps 6
  • 3 Queen Beds

Deluxe Triple Room

  • Sleeps 6
  • 3 Queen Beds

Basic Quadruple Room

  • Sleeps 8
  • 4 Queen Beds

Standard Room, 1 King Bed

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Premium Studio Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puebla

Hotel Royal Puebla places you within 2 miles (3 km) of Galerías Serdán and Parque del Paseo de Los Gigantes. This hotel has 48 rooms and welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Parque del Paseo de Los Gigantes - 5 min drive - 3.1 miles
  • Chapel of Santo Domingo - 8 min drive - 1.9 miles
  • Galerías Serdán - 9 min drive - 2.4 miles
  • Zócalo de Puebla - 20 min drive - 4.0 miles
  • Africam Safari - 35 min drive - 21.4 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla Intl. Airport (PBC) - 29 min drive

Restaurants

  • ‪Mariscos El Malecón - ‬10 min walk
  • ‪Comida Corrida Zuly - ‬11 min walk
  • ‪Tacos Joven - ‬10 min walk
  • ‪Black Raven Café - ‬11 min walk
  • ‪Carnitas Los Paliacates - ‬13 min walk

About this property

Hotel Royal Puebla

Baroque hotel with a fitness center and a 24-hour front desk
Hotel Royal Puebla features a gym, free WiFi in public areas, and meeting rooms. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a business center, and a microwave in a common area.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with digital channels and Netflix. Other standard amenities include free toiletries and wardrobes or closets.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 80 to 140 for adults and MXN 50 to 140 for children
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • COREY´S KITCHEN

Things to do

  • Billiards/pool table
  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Baroque architecture
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 150
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 150

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 200 per pet, per night, plus a deposit of MXN 150.0 per night
  • Dogs and cats only
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 80 to 140 for adults, and MXN 50 to 140 for children
  • Pet deposit: MXN 150.0 per night
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 150 (subject to availability)
  • Late check-out fee: MXN 150 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served or permitted at Hotel Royal Puebla.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Royal Puebla
Hotel Royal Puebla Hotel
Hotel Royal Puebla Puebla
Hotel Royal Puebla Hotel Puebla

Frequently asked questions

Are free cancellation options available at Hotel Royal Puebla?

Hotel Royal Puebla provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What is there to do around Hotel Royal Puebla?

This hotel is located in Puebla, close to Zócalo de Puebla and Angelopolis Commercial Center. You'll also find Galerías Serdán and Zona Histórica de los Fuertes within a short drive.

Will I be able to park at Hotel Royal Puebla?

Yes, secured self parking is offered for free at the hotel. Though parking is available on request, free RV/bus/truck parking is also available. You'll find a max of 1 space per unit.

Does Hotel Royal Puebla include a casino on the premises?

No, Hotel Royal Puebla doesn't have a casino.

Will I find an indoor pool at Hotel Royal Puebla?

No, there is no indoor pool at this hotel.

Is Hotel Royal Puebla a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like Netflix as well as a restaurant and free evening reception.

Does Hotel Royal Puebla have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Royal Puebla have a restaurant with a breakfast menu?

Yes, Hotel Royal Puebla serves a cooked-to-order breakfast for a surcharge each morning at COREY´S KITCHEN.

Will Hotel Royal Puebla allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Royal Puebla for a fee of MXN 200 per pet, per night. The property also provides food and water bowls. A deposit of MXN 150.0 per night is collected.

Are there connecting rooms at Hotel Royal Puebla?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Royal Puebla?

The closest major airport to Hotel Royal Puebla is Puebla Intl. Airport (PBC), which is 18.5 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Hotel Royal Puebla?

No, there aren't any guestrooms with balconies at Hotel Royal Puebla.

Hotel Royal Puebla Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 42 out of 128 reviews
Rating 8 - Good. 46 out of 128 reviews
Rating 6 - Okay. 17 out of 128 reviews
Rating 4 - Poor. 11 out of 128 reviews
Rating 2 - Terrible. 12 out of 128 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Lizeth

Traveled with family
Liked: Staff & service
Disliked: Amenities
bathroom was very small and no hot water available only warm. the walls were not sound proof could hear everything outside. food and convenience stores were around a 10 min walk
Stayed 1 night in Aug 2024

6/10 Okay

Noe

Stayed 1 night in Jan 2024

2/10 Terrible

homar b.

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
it was a cold night and noise! a lot of people walking and talking thru the hallway and early morning working in the building.
Stayed 1 night in Jan 2024

8/10 Good

Michael

Stayed 1 night in Sep 2022

2/10 Terrible

Veronica

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
when we arrived the receptionist was rude and unprofessional. The room was dirty and there was a lot of noise at night.
Stayed 1 night in Apr 2022

6/10 Okay

Luis

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Hotel did not honor the room fee.

Hotel did not honor the room fee.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020

8/10 Good

Diana Rebeca

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Elisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Servicio
Stayed 3 nights in Sep 2025

8/10 Good

Belén

Stayed 2 nights in Sep 2025

6/10 Okay

Angélica

Stayed 2 nights in Sep 2025

4/10 Poor

JHONATAN ADRIAN

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Montserrat

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

4/10 Poor

guadalupe

Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

EMMANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable.

Fue una buena opción para mí descanso.... Su trato fue gentil y excelente.... Cómoda la habitación y limpia, muy recomendable.
Stayed 2 nights in Apr 2025

8/10 Good

Juan Pablo

Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cerca CAPU.... Muy seguro, constante vigilancia
Stayed 3 nights in Aug 2025

10/10 Excellent

Antonio

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nallely

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025

6/10 Okay

ana

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno
Stayed 1 night in Jul 2025

2/10 Terrible

Ana Laura

Traveled with family
Disliked: Amenities
El personal entra a las habitaciones cuando no estás, esculcan y ROBAN. No se hacen cargo, tienen una pésima actitud tanto el GERENTE como TODOS LOS EMPLEADOS.
Stayed 2 nights in Aug 2025

8/10 Good

Alejandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025