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Hotel Puente Real

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Puente Real

Terrace/patio
Interior entrance
Hallway
Standard Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes
Family Suite, 2 Double Beds | Bathroom | Designer toiletries, hair dryer, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
Prol. Reforma 7540, San Jose del Puente, Puebla, PUE, 72150
  • Place, Cruz del Sur Shopping Center
    ‪17 min walk‬
  • Place, Cuexcomate Volcano
    ‪8 min drive‬
  • Place, Great Pyramid of Cholula
    ‪19 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Suite, 1 Queen Bed

Standard Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes

Standard Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Suite, 2 Double Beds

Family Suite, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Family Suite, 2 Double Beds

  • 495 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Ensuite

Standard Room, 1 Queen Bed, Ensuite | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Luxury Studio Suite

Luxury Studio Suite | Premium bedding, in-room safe, desk, blackout drapes

Luxury Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, blackout drapes

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Puebla

Hotel Puente Real places you within a mile (2 km) of popular attractions like Cruz del Sur Shopping Center and Cuexcomate Volcano. This 3.5-star hotel has 60 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a gym. It's connected to a shopping center in central Puebla and also close to Estrella de Puebla Observation Wheel.

What's nearby

  • Cruz del Sur Shopping Center - 17 min walk - 0.9 miles
  • Cuexcomate Volcano - 8 min drive - 1.2 miles
  • FINSA - 17 min drive - 7.5 miles
  • Great Pyramid of Cholula - 19 min drive - 5.6 miles
  • Puebla Cathedral - 23 min drive - 4.2 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 16 min drive
  • Puebla Intl. Airport (PBC) - 34 min drive

Restaurants

  • ‪Elotes Esquites Pelonas Y Chalupas Karla - ‬13 min walk
  • ‪Micheladas y Mariscos Tepito - ‬10 min walk
  • ‪Tacos de Asada "La Serranita - ‬12 min walk
  • ‪Tacos del Puente - ‬2 min walk
  • ‪Naked & Famouse Bar - ‬9 min walk

About this property

Hotel Puente Real

At Hotel Puente Real, guests have access to a gym, free WiFi in public areas, and meeting rooms. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a microwave in a common area.
31-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include free local calls, safes, and desks.
Recreational amenities at the hotel include a fitness center.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 172 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 31-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-11:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Puente Real Puebla
Puente Real Puebla
Puente Real Hotel Puebla
Hotel Puente Real Hotel
Hotel Puente Real Puebla
Hotel Puente Real Hotel Puebla

Frequently asked questions

What's there to do close to Hotel Puente Real?

This hotel is located in Puebla, a short 17-minute walk from Cruz del Sur Shopping Center and also 18 minutes on foot from Cuexcomate Volcano. You'll also find Zócalo de Puebla and Angelopolis Commercial Center within a short drive.

How much does it cost to stay at Hotel Puente Real?

As of May 31, 2026, prices found for a 1-night stay for 2 adults at Hotel Puente Real on Jun 1, 2026 start from $61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Puente Real?

No, this hotel doesn't offer parking.

Does Hotel Puente Real have a casino?

No, Hotel Puente Real doesn't have a casino.

Will I find an indoor pool at Hotel Puente Real?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Puente Real?

There are many amenities for couples at this hotel, including a restaurant and a bar/lounge plus some guestrooms feature a private hot tub.

Does Hotel Puente Real have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Hotel Puente Real have a restaurant with a breakfast menu?

Yes, Hotel Puente Real serves free continental breakfast each morning from its restaurant.

Will Hotel Puente Real allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Puente Real.

Does Hotel Puente Real have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Puente Real?

The closest major airport to Hotel Puente Real is Puebla Intl. Airport (PBC), which is 19.6 mi away (34 minutes by car).

Can I book a room with a balcony at Hotel Puente Real?

Yes, some guestrooms at this hotel offer either a balcony and a patio where guests can enjoy courtyard views.

Hotel Puente Real Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 62 out of 119 reviews
Rating 8 - Good. 34 out of 119 reviews
Rating 6 - Okay. 13 out of 119 reviews
Rating 4 - Poor. 6 out of 119 reviews
Rating 2 - Terrible. 4 out of 119 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Agustin

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

2/10 Terrible

lee dong, cypress

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 1 night in Apr 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed was great it was actually 2 levels the first was a sitting area where you could talk with people w/o having them in your room. There were lots of flowers and small trees planted around the parking lot in the center of hotel. It was like a hacienda stile.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

In the middle of the ghetto

Don't stay in this area. We were followed from hotel and robbed of everything

10/10 Excellent

Heriberto

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Costo beneficio adaptable, solo en el desayuno se podría extender el menú.
Stayed 5 nights in Feb 2026

10/10 Excellent

norma

Liked: Cleanliness, staff & service, amenities
Muy bueno por el precio
Stayed 2 nights in Feb 2026

4/10 Poor

Miguel

Stayed 1 night in Feb 2026

8/10 Good

Humberto

Liked: Cleanliness, amenities, property conditions & facilities
Habitaciones muy amolias, excelente precio. Lo unico malo, nonhay ascensor.
Stayed 1 night in Jan 2026

10/10 Excellent

Heriberto

Liked: Cleanliness, amenities, property conditions & facilities
Limpio, ordenado, buen servicio y atención
Stayed 3 nights in Jan 2026

8/10 Good

Josefina

Todo bien, quizá solo la l
Stayed 1 night in Dec 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia, con estacionamiento y con desayuno incluido.
Stayed 1 night in Nov 2025

10/10 Excellent

Jaime

Stayed 1 night in Oct 2025

6/10 Okay

Ricardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si hay tiendas y restaurantes cercano al hotel
Stayed 2 nights in Sep 2025

2/10 Terrible

Martin Filiberto

Disliked: Cleanliness, staff & service
El principal inconveniente fue el baño, tenía mucho Moho en el azulejo, había zonas sin cubrir, no fue una experiencia agradable. No recomendaría el hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien gracias 🙂
Stayed 1 night in Apr 2025

8/10 Good

Samuel

Stayed 2 nights in Jan 2025

6/10 Okay

Diego

Disliked: Staff & service
Basico
Stayed 2 nights in Nov 2024

2/10 Terrible

Yesika

Stayed 1 night in Oct 2024

10/10 Excellent

Guadalupe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Edson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me pareció excelente para poder descansar de buena manera y relajado
Stayed 1 night in Jun 2024

6/10 Okay

Richard

.
Stayed 1 night in Mar 2024

10/10 Excellent

Ximena

Stayed 5 nights in Jan 2024

8/10 Good

Eduardo

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Sin problemas todo muy bien
Stayed 1 night in Dec 2023

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023