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Riviera del Sol

3.5 star property
Colonial hotel with an outdoor pool and a restaurant

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Photo gallery for Riviera del Sol

Standard King | Balcony view
Standard Double Room | Balcony view
Front of property
Front of property
City view from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View in a map
1a. Avenida norte y calle 30 norte, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Mamitas Beach
    ‪3 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪67 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, free cribs/infant beds, free WiFi, bed sheets

Standard Double Room

9.2 out of 10
Wonderful
(22 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Bathroom | Shower, free toiletries, towels

Deluxe Double Room

7.4 out of 10
Good
(6 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

Standard King | In-room safe, free cribs/infant beds, free WiFi, bed sheets

Standard King

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King | In-room safe, free cribs/infant beds, free WiFi, bed sheets

Superior King

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard with Garden View

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Room Standard with Garden View

  • 215 sq ft
  • Sleeps 2

View all photos for Room Superior with Garden View

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Room Superior with Garden View

  • 301 sq ft
  • Sleeps 2

View all photos for Room Standard

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Room Standard

  • Sleeps 4

View all photos for Room Superior

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Room Superior

  • Sleeps 4

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Riviera del Sol is adjacent to Quinta Avenida and within a 5-minute walk of other popular sights like Playa del Carmen Main Beach. This 23-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Mamitas Beach - 3 min walk - 0.2 miles
  • Quinta Alegría Shopping Mall - 5 min walk - 0.3 miles
  • Playa del Carmen Maritime Terminal - 7 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Kampai - ‬2 min walk
  • ‪Amorino - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪El Diez, Parrilla Argentina - ‬1 min walk

About this property

Riviera del Sol

Colonial hotel with an outdoor pool and a restaurant
At Riviera del Sol, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 100 per vehicle one-way, as well as an airport shuttle. The front desk has multilingual staff that can help with securing valuables and tours/tickets. Additional amenities include a library, a terrace, and a garden.
Guests can expect to find free WiFi and LED TVs with cable channels. Balconies, ceiling fans, and safes are also available.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 for adults and USD 7 for children
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 7 for adults and USD 7 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards and cash.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.

Property is also known as

Riviera Sol
Riviera Sol Hotel
Riviera Sol Hotel Playa del Carmen
Riviera Sol Playa del Carmen
Sol Riviera
Hotel Riviera Del Sol Riviera Maya/Playa Del Carmen, Mexico
Riviera Del Sol Hotel
Riviera Del Sol Playa Carmen
Riviera del Sol Hotel
Riviera del Sol Playa del Carmen
Riviera del Sol Hotel Playa del Carmen

Frequently asked questions

Is a free cancellation option available at Riviera del Sol?

Riviera del Sol provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to see around Riviera del Sol?

This hotel is situated in Downtown Playa del Carmen, just steps from Playa del Carmen Main Beach and Quinta Avenida, and within a short walk of Mamitas Beach. You'll also find Playacar Beach and Playa del Carmen Maritime Terminal within a short drive.

Will I be able to park at Riviera del Sol?

No, there isn't parking available at the hotel.

Does Riviera del Sol have a casino?

No, Riviera del Sol doesn't have a casino.

Will I find an indoor pool at Riviera del Sol?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Riviera del Sol?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include garden views and espresso makers.

Does Riviera del Sol have a hot tub?

No, there isn't a spa tub at this hotel.

Does Riviera del Sol have a restaurant that serves breakfast?

Yes, Riviera del Sol serves continental breakfast on weekday mornings for a surcharge from its restaurant.

Will Riviera del Sol allow pets to stay for free?

No, pets and service animals aren't allowed at Riviera del Sol.

Are there connecting rooms at Riviera del Sol?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Riviera del Sol?

The closest major airport to Riviera del Sol is Cozumel Intl. Airport (CZM), which is 21.8 mi away (256 minutes by car).

Can I book a room with a balcony at Riviera del Sol?

Yes, every guestroom at Riviera del Sol comes with a balcony with some featuring garden views.

Reviews

Riviera del Sol Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 540 out of 872 reviews
Rating 8 - Good. 248 out of 872 reviews
Rating 6 - Okay. 52 out of 872 reviews
Rating 4 - Poor. 13 out of 872 reviews
Rating 2 - Terrible. 19 out of 872 reviews

Reviews

8/10 Good

Driss

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel had a good overall experience with friendly and helpful staff. However, the breakfast a little bit to be desired as it lacked variety and some requested items were not available.
Stayed 3 nights in Aug 2025

8/10 Good

Marilyn

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very nice place
Stayed 1 night in Jun 2025

10/10 Excellent

Eriberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

ENRIQUE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Morgan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

2/10 Terrible

Lucia

Stayed 1 night in Apr 2025

10/10 Excellent

Shizue

Stayed 1 night in Apr 2025

2/10 Terrible

Cecilia

Stayed 3 nights in Apr 2025

2/10 Terrible

Mirza

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right across a bar that plays music until 3 a.m. when I let the front desk know about the terrible first night my family and I had, they told me that we could wear earplugs. The music is so loud that it will make your night miserable. I asked for my refund and they declined my request for a refund. They offer me a different property but said I would have to leave the current room at 12 and wait until 4 to go to the other property when I had paid for 4 nights. I decided that I would give a chance to go to another property they offer me, but when I arrived I was treated poorly. We were asked go wear plastic uncomfortable bracelets. We decided to leave and paid a whole new price for another hotel. Terrible experience and customer service at Rivera del Sol.
Stayed 4 nights in Mar 2025

6/10 Okay

Jennifer

Traveled with partner
It was OK. Not great. Not terrible. Good location. Loud bar at night. Staff at Front desk were very nice. Needs some updating.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 2 nights in Mar 2025

8/10 Good

Youping

Traveled with family
Liked: Staff & service, property conditions & facilities
Nice location and good receptionist
Stayed 3 nights in Mar 2025

10/10 Excellent

Konrad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice time at this hotel and would definitely go back in the future.
Stayed 5 nights in Feb 2025

4/10 Poor

Roxana

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is outdated. Close to the beach and to 5ta Avenida.
Stayed 3 nights in Feb 2025

10/10 Excellent

PETER, NEW BRAUNFELS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little pool area and great breakfast opportunity.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Cute hotel. Very clean and comfortable. Linen looks a little worn but were clean and meet our needs for the one night we stayed.
Stayed 1 night in Feb 2025

10/10 Excellent

mathilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy my time there
Stayed 4 nights in Feb 2025

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place!!!!

The rooms are beautifully decorated and very clean. The breakfasts are yummy. The pool area is inviting and lush. I loved swimming in the pool listening to the birds! The staff are very friendly and helpful. The location is close to the beach and the nicer section of the city. I would recommend!
Stayed 2 nights in Feb 2025

6/10 Okay

Benjamin

Traveled with family and small children, Traveled with partner
Liked: Cleanliness
Great location but very noisy due to echo in the building
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge

Traveled with family and small children
Liked: Cleanliness, staff & service
Nice place to stay and conveniently located.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jacklyn

Stayed 5 nights in Dec 2024

4/10 Poor

Anton

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We have been going there as a family for the last 15 years on and off. Before Covid, we stayed there around 5 times. This was our first time after Covid. The place has completely fell a part. Pros…. Rooms are big. Fits two queen size beds. Rooms have balconies. Shower has good pressure (very important, especially after full day at the beach), and we always had hot water. Very centrally located. Convenient to many restaurants, Mamitas beach (one block), bars, and basic trinkets shopping. Cons Before Covid, the staff was a bit more professional, helpful, had European charm. Today, Staff at the front desk are completely LOST, especially the lady at the night shift. Completely useless. Anything you ask her outside of a key, she doesn’t know how to do. TV has one English Channel, mattress is not existing. Bathroom has two self made ventilations to prevent mold. One is the actual bathroom door that has been cut up, and the second is an angled plexiglass that leads to the hallway. In both variations, you actually know what the person is doing while waking through the hallway to your room. Very disturbing and unpleasant. Beach towels that the hotels provides (if you ask) are soooo old and dirty it’s embarrassing. Rooms have no phone, so you can’t even call downstairs to ask for anything. Hotel is located right next to 3 bars/restaurants that close around 3am on the weekend and around 1:30am or so on weekday. Good luck falling a sleep 3 star hotel with 2 star service!!!
Stayed 9 nights in Dec 2024

10/10 Excellent

Enrique, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful. Very clean with special touches. Elena and Acu were extremely nice and helpful. We will definitely be back
Stayed 2 nights in Dec 2024

10/10 Excellent

Efren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Anastacio

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2024

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