Hotel Cielo

You'll be asked to pay these charges at the property:

• Deposit: MXN 500 per accommodation, per stay

These are all of the charges provided to us by the property.

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Fee for cooked-to-order breakfast: approximately MXN 200.00 to 400.00 for adults, and MXN 150.00 to 300.00 for children
• Airport shuttle fee: MXN 2999.99 per vehicle (roundtrip, maximum occupancy 4)
• Airport shuttle fee per child: MXN 2999.99 (roundtrip), (up to 11 years old)
• Nearby parking fee: MXN 250 per day (3281 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 3 PM
• Check-out: noon
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• The minimum check-in age for Spring Break is 18 years old.
• This property accepts credit cards. Cash is not accepted. 
• The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

• Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
• Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
• There are no elevators.
• No cribs or infant beds are available.
• No rollaway or extra beds are available.
• Noise-free rooms can't be guaranteed.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).