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MAYAB Playa - 5Th. Ave

3.0 star property
Hotel with a nearby private beach, steps from Playa del Carmen Main Beach

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Photo gallery for MAYAB Playa - 5Th. Ave

Pool
Panoramic Studio Suite, 1 Queen Bed | Down comforters, individually decorated, individually furnished
Family Studio Suite | Down comforters, individually decorated, individually furnished
Panoramic Studio Suite, 1 Queen Bed | Down comforters, individually decorated, individually furnished
Hallway

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
5Ta Avenida Esquina con Calle 2 Norte, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Playa del Carmen Maritime Terminal
    ‪5 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Comfort Studio Suite, 1 King Bed

Comfort Studio Suite, 1 King Bed | Down comforters, individually decorated, individually furnished

Comfort Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Panoramic Studio Suite, 1 Queen Bed

Panoramic Studio Suite, 1 Queen Bed | Down comforters, individually decorated, individually furnished

Panoramic Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Partial sea view

View all photos for Family Studio Suite

Family Studio Suite | Down comforters, individually decorated, individually furnished

Family Studio Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, MAYAB Playa - 5Th. Ave is next to popular attractions like Playa del Carmen Main Beach and Quinta Avenida. This 12-room, 3-star hotel has 5 beach bars along with conveniences like a private beach and free in-room WiFi.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 2 min walk - 0.1 miles
  • Playa del Carmen Maritime Terminal - 5 min walk - 0.3 miles
  • Playacar Beach - 5 min walk - 0.3 miles
  • Central Square - 8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Karen's - ‬1 min walk
  • ‪Carboncitos - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Las Hijas De La Tostada - ‬1 min walk

About this property

MAYAB Playa - 5Th. Ave

Hotel with a nearby private beach, steps from Playa del Carmen Main Beach
At MAYAB Playa - 5Th. Ave, guests have access to free WiFi in public areas, express check-in, and express check-out. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area.
43-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters. Refrigerators, ceiling fans, and wardrobes or closets are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 10 per day)
  • Street parking available

Food and drink

  • 5 beach bars

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Direct access to a private beach

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Freezer
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: MXN 10 per day (10 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
The front desk is available during limited hours, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

MAYAB Playa - 5Th. Ave Hotel
Hotel Castillo Del Mar 5Th. Ave
MAYAB Playa - 5Th. Ave Playa del Carmen
MAYAB Playa - 5Th. Ave Hotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at MAYAB Playa - 5Th. Ave?

MAYAB Playa - 5Th. Ave provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

What's there to do close to MAYAB Playa - 5Th. Ave?

This hotel is situated in Downtown Playa del Carmen, just steps from Playa del Carmen Main Beach and Quinta Avenida, and within a short walk of Playacar Beach. You'll also find Playa del Carmen Maritime Terminal and Mamitas Beach less than a mile away.

Is parking available on site at MAYAB Playa - 5Th. Ave?

No, there isn't parking available at the hotel.

Does MAYAB Playa - 5Th. Ave have a casino on the premises?

No, MAYAB Playa - 5Th. Ave doesn't have a casino.

Is there an indoor pool at MAYAB Playa - 5Th. Ave?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at MAYAB Playa - 5Th. Ave?

Couples staying at this hotel will appreciate amenities like a down comforter as well as 5 beach bars and a nearby private beach.

Are there hot tubs at MAYAB Playa - 5Th. Ave?

No, this hotel doesn't have a spa tub.

Does MAYAB Playa - 5Th. Ave have a restaurant with a breakfast menu?

No, MAYAB Playa - 5Th. Ave doesn't have a restaurant that serves breakfast.

Does MAYAB Playa - 5Th. Ave allow pets to stay for free?

No, pets aren't allowed at MAYAB Playa - 5Th. Ave.

Are there connecting rooms at MAYAB Playa - 5Th. Ave?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to MAYAB Playa - 5Th. Ave?

The closest major airport to MAYAB Playa - 5Th. Ave is Cozumel Intl. Airport (CZM), which is 20.7 mi away (255 minutes by car).

Can I book a room with a balcony at MAYAB Playa - 5Th. Ave?

No, there aren't any guestrooms with balconies at MAYAB Playa - 5Th. Ave.

MAYAB Playa - 5Th. Ave Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 33 out of 104 reviews
Rating 8 - Good. 25 out of 104 reviews
Rating 6 - Okay. 20 out of 104 reviews
Rating 4 - Poor. 7 out of 104 reviews
Rating 2 - Terrible. 19 out of 104 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

BLANCA

Liked: Cleanliness, property conditions & facilities, room comfort
Room felt clean and cool!
Stayed 1 night in Oct 2025

2/10 Terrible

christopher

Disliked: Staff & service
It was all bad.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The price for where you are is amazing.,.but the
Stayed 2 nights in Aug 2025

8/10 Good

Michael A.

Liked: Cleanliness
Location, location, location! Price, price, price! Air conditioner and WiFi worked fine. Never saw the private beach that was advertised.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ana Mailin Leal

Stayed 3 nights in Dec 2024

6/10 Okay

Daniel

Stayed 4 nights in Jun 2025

6/10 Okay

Daniel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
My fault I did not check for an elevator and my and i are 69 and 70 years old and could not do the steps. We stayed one night and moved to another hotel. Room was clean, but small.
Stayed 4 nights in Jun 2025

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel to playa del Carmen every year and this was the worst experience I’ve ever had. This property needs BIG remodeling, nothing is being maintained in good condition. Don’t believe any of the pictures the property posts. The room and stairs are in horrible conditions the bathroom has a terrible smell of sewer.
Stayed 4 nights in Apr 2025

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Easily accessible and trustworthy. Staff was very friendly and helpful. Only cold water in the shower, but that's perfect for the hot weather. I would come back here :)
Stayed 7 nights in Mar 2025

2/10 Terrible

Marysol

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Expensive , old and dirty
Stayed 1 night in Feb 2025

10/10 Excellent

Judy

It was a decent place for that price. Literally close to everything I loved everything about stay. Shower head was amazing. Bathroom sink needs fixing but overall I will deff book again. Excellent location for those who don’t drive access to everything tours, beaches FOOD. Amazing.
Stayed 5 nights in Jan 2025

4/10 Poor

Arturo

Liked: Staff & service
Disliked: Property conditions & facilities
it is close to everything and very convenient
Stayed 1 night in Jan 2025

2/10 Terrible

Mel

Disliked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Zoltan

Disliked: Property conditions & facilities

Panoramic? Down 5th Avenue maybe... but NO seaview

Panoramic Studio, it was supposed to be, with a partial seaview, but there was no seaview to speak of, unless you count seeing what you suspect is the sea between some leaves of trees in the distance? I'm also not sure why they were called Studios, as there was just a fridge freezer, a bed and a wardrobe/cupboard, but even the bedside tables were ripped out ... so nothing to sit on like a chair or sofa, even on the balcony ...
Stayed 3 nights in Nov 2024

10/10 Excellent

Azalia

Liked: Cleanliness, staff & service
Stayed 12 nights in Oct 2024

6/10 Okay

Richard, LAS VEGAS

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Nothing
Stayed 2 nights in Nov 2024

4/10 Poor

Gemma

Liked: Staff & service
Disliked: Cleanliness
Great location. AC in room is awesome. Nice receptionists. Room is gross. Sheets and towels have stains. Terrible shower head and pressure in shower. Dripping from rain.
Stayed 2 nights in Oct 2024

2/10 Terrible

KAREN, Dallas

I could find this place earlier when i arrived and ended up purchasing another room.
Stayed 2 nights in Apr 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Way over priced for condition of room

Old run down. Bed was horrible. Was supposed to be a panoramic view. Only one glass door to street. Loud music every night until 1:30 am. Rooms are directly over bars with loud music. Did have AC and hot water.
Stayed 5 nights in Apr 2024

2/10 Terrible

Raul

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What was advertised in the pictures is not what we got. We got a dirty, dingy, smelly. Tiny room. Beds super hard, towels super dingy and old. We had to convince the attendant to give us new ones. The walls were super dirty, tiles in the bathroom falling off. Faucets and sink had left over toothpaste and soap from the previous renter. We do own we were not aware of it being situated in the middle of 5th ave—smack in the middle of the busy strip. We were totally taken advantage of at 150 per night, boy was it a pig sty. For 160 per night we rented a room at the Hyatt in Merida for our next part of our trip. Terrible place Mayab hotel. Disgusting.
Stayed 3 nights in Dec 2023

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Location is great, if you like it loud no problem for me I can sleep through anything. The staff was pretty good one block from the beach.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jonathan Del real

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Raja, Suwanee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right on 5th avenue. Entrance is on 2nd st North, pretty close to 5th Avenue. Balcony faces 5th avenue and is pretty loud late into the night. If sound bothers you, you should reconsider. wifi is pretty good speed. Room is small but comfortable for 2. AC worked well, staff is friendly. Easy to get in and get out. Nothing fancy about this place but budget friendly and all the dining options available to you on 5th Ave.
Stayed 4 nights in Nov 2023

10/10 Excellent

Roberto

Stayed 1 night in Oct 2025

2/10 Terrible

JUAN ANTONIO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No deberían de aceptar esta clase de hospedajes en la plataforma, muy mal todo, uno seguía por las fotos y resulta todo lo contrario sucio, viejo, mal mantenimiento, más de una hora buscando al de recepción para que nos diera las llaves animales en el cuarto, creo que ha sido por mucho la por experiencia de hospedaje en mi vida
Stayed 1 night in Oct 2025