Hotel Ambra

Hotel with an outdoor pool, near Quinta Avenida

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Enjoy a compact room with a kitchenette, single bed, and a window offering a view of lush greenery.

Relax by the pool surrounded by comfortable lounge chairs and a table.

Stunning corridor with reflective floor and dark-framed doors, featuring a large window and a green-tinted wall.

Welcome to our hotel lobby, featuring a vibrant mural, comfortable seating, and a lush potted plant.

Welcome to our reception area, featuring a central desk, comfortable sofa, and a world map on the wall.

Overview
Rooms
Location
Policies

Popular amenities

Housekeeping
Pool
24/7 front desk
Laundry
Air conditioning
Free WiFi

Explore the area

Avenida 41 Sur, Esquina Calle 38, Playa del Carmen, QROO, 77712

Playacar Golf Club
‪4 min drive‬
Playa del Carmen Main Beach
‪5 min drive‬
Playacar Beach
‪5 min drive‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)

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Room options

Junior Room

Good

538 sq ft
Sleeps 2
1 King Bed

Deluxe Room

Very good

484 sq ft
Sleeps 2
1 King Bed

Deluxe Double Room

Excellent

484 sq ft
Sleeps 4
2 Queen Beds

About the neighborhood

Playa del Carmen

Located in Ejidal within a mile (2 km) of Playacar Golf Club, Hotel Ambra is within 2 miles (3 km) of other popular sights such as Quinta Avenida. This 39-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and concierge services.

What's nearby

Quinta Avenida - 4 min drive - 1.8 miles
Playa del Carmen Maritime Terminal - 4 min drive - 1.8 miles
Playacar Golf Club - 4 min drive - 2.7 miles
Playa del Carmen Main Beach - 5 min drive - 2.0 miles
Playacar Beach - 5 min drive - 2.4 miles

Getting around

Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

‪Starbucks - ‬8 min walk
‪La Bartina - ‬10 min walk
‪Amor a Mar - ‬10 min walk
‪Rolandi's - ‬14 min walk
‪The Wolf Specialty Coffee - ‬6 min walk

About this property

Hotel Ambra

Hotel with an outdoor pool, near Quinta Avenida

Guests of Hotel Ambra enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. The 24-hour front desk has staff standing by to help with luggage storage and concierge services. Additional amenities include laundry facilities, a garden, and a picnic area.

Guests can expect to find free WiFi and 50-inch LED TVs with satellite channels and Netflix. Relax with a rainfall shower. Phones and desks are other standard amenities.

Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

Similar properties

Relax by the serene pool surrounded by lush greenery and palm trees.

Pool
Spa
Free WiFi
Air conditioning

$41 nightly

Jul 29 - Jul 30

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Wheelchair-accessible parking available

Things to do

Outdoor pool
TV in common areas

Family friendly

Laundry facilities
Outdoor pool

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Newspapers in lobby
Water dispenser

Guest services

Concierge services
Housekeeping (daily)
Tour and ticket assistance

Outdoors

Garden
Picnic area
Pool loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Mosquito nets
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided

Bathroom

Hair dryer (on request)
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

50-inch LED TV with satellite channels
Netflix

Air conditioning
Desk
Laptop workspace
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Check-in: 3:00 PM—-6:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The minimum check-in age for Spring Break is 18 years old.
This property accepts credit cards, debit cards, and cash.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Pool access available from 8:00 AM to 10:00 PM.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Hotel Ambra Hotel

Hotel Ambra Playa del Carmen

Hotel Ambra Hotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at Hotel Ambra?

Hotel Ambra offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see near Hotel Ambra?

This hotel is situated in Ejidal, just steps from Centro Maya Shopping Center. You'll also find Playa del Carmen Main Beach and Xplor Theme Park within a short drive.

Is there parking available at Hotel Ambra?

Yes, there is accessible parking available.

Does Hotel Ambra have a casino?

No, Hotel Ambra doesn't have a casino.

Will I find an indoor pool at Hotel Ambra?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What do couples enjoy most about Hotel Ambra?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and Netflix as well as an outdoor pool.

Are there hot tubs at Hotel Ambra?

No, there isn't a spa tub at this hotel.

Does Hotel Ambra feature a restaurant that includes a breakfast menu?

No, Hotel Ambra doesn't have a restaurant that serves breakfast.

Will Hotel Ambra allow pets to stay for free?

No, pets aren't allowed at Hotel Ambra though service animals are welcome.

Does Hotel Ambra have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Ambra?

The closest major airport to Hotel Ambra is Cozumel Intl. Airport (CZM), which is 20.3 mi away (253 minutes by car).

Are there rooms with balconies at Hotel Ambra?

No, there aren't any guestrooms with balconies at Hotel Ambra.

Hotel Ambra Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Dan

Apr 19, 2025

Stayed 4 nights in Apr 2025

6/10 Okay

Sabrina

Traveled with partner

Mar 26, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

If I knew they have humidity issues (and mold) I wouldn’t have stayed here. As soon as you walk in the door you can smell it in the front desk. Then, the first room we got assigned, was even worse. We couldn’t stay more than 10min in it. We asked to be moved and the front desk agent help us without a problem, he was super nice! The rooms are very basic: no bedside lamps, no trash can, no hangers in the closet area... A fridge would also be nice. I wouldn’t come back

Stayed 2 nights in Mar 2025

8/10 Good

Isabella

Mar 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good property. Only about a 10 minute drive from the city centre but 40 min walk, So either be prepared to get at least 10,000 steps everyday or take out extra pesos to catch taxis. Right across the street from centro maya(strip mall) and there’s an otto right down the street (2min walk). Never felt unsafe walking alone at night.

Stayed 4 nights in Feb 2025

8/10 Good

Juana

Traveled with family

Feb 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

4/10 Poor

Linda

Feb 19, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Not a place to stay if you have breathing issues

The Hotel Ambra is a mixed pla e for me. The staff and their willingness to be of assistance was excellent. I liked them very much. They worked hard to keep a very clean hotel. Kudos for that. However, in three days I was in three different rooms because of an odor/scent that was pervasive in each room. The second room had ants galore, enen in and on the bed. The third room produced the worst night of sleep I can ever remember having. The bed and pillows just did not work for me. Despite having paid for a full weeks stay, I left on day three because I could not bear to subject my body and mind to another night of torcher. I liked the people but hated the rooms.

Stayed 7 nights in Feb 2025

8/10 Good

Robert

Traveled with partner

Jan 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This quaint hotel was well worth the money.

Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Dec 9, 2024

Stayed 1 night in Nov 2024

6/10 Okay

Chrystal

Nov 21, 2024

Liked: Cleanliness, property conditions & facilities

Prior to arriving, I called the hotel to ask for an early check in, the receptionist told me yes. Upon arriving, the reception area smelled very bad of food and the receptionist from sitting down was yelling to me at the door, check in is at 3pm. I used translator to tell her I called and she told me I could arrive early. She agreed. I would suggest give better service to new guests. I have never been greeted in such a way by being yelled at across the room when arriving anywhere and I am a worldly traveller.

Stayed 1 night in Nov 2024

8/10 Good

Alexander

Oct 24, 2024

Liked: Staff & service, property conditions & facilities

Service

Stayed 1 night in Oct 2024

8/10 Good

ALEX

Oct 23, 2024

Liked: Staff & service

Good service

Stayed 2 nights in Oct 2024

8/10 Good

Guillermo

Jul 25, 2024

Stayed 3 nights in Jul 2024

10/10 Excellent

Heather

Jun 7, 2024

Stayed 3 nights in Jun 2024

10/10 Excellent

José Juan

Traveled with family

Jun 6, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy tranquilo, cómodo y a un precio muy económico

Stayed 2 nights in Jun 2024

8/10 Good

Tim

Apr 5, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Does the Job!

We stay here sometimes between Cancun and Tulum when our flights get in late or leave early. Its right off the highway and has parking. Rooms are basic, but clean and everything works. There is a restaurant open late right behind the hotel, an Oxxo next door, and a mall across the street. Price performance is good.

Stayed 1 night in Mar 2024

8/10 Good

Hugo

Mar 9, 2024

Stayed 4 nights in Feb 2024

6/10 Okay

Leslie

Business traveler

Mar 1, 2024

Liked: Cleanliness, staff & service

Good hotel

Stayed 5 nights in Feb 2024

10/10 Excellent

Juan

Feb 24, 2024

Stayed 1 night in Feb 2024

8/10 Good

Boris

Traveled with partner

Feb 13, 2024

It would just be nice if the guest didn't have to ask the staff for 2 days to get the dishes to the kitchen. Especially if you book a room with a kitchen, which you need for a diet. Everything else was ok.

Stayed 10 nights in Feb 2024

4/10 Poor

Anthony

Traveled with partner

Jan 30, 2024

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

Stayed two weeks. The rooms are decently clean but the area is very noisy and all that sound comes right inside. It’s worse in the “apartment” style units with cooking facilities. They’re in their own tower and have two extra windows, plus the door opens to outside. As for the cooking facilities, they don not have a microwave as advertised and they provide no cookware or dishes or utensils - but they will promise to get them sometime in the future. They’ll also promise to get clothing hangers, but never actually will. There is no laundry on site as advertised. Not in the room and not as a service. Night staff are rude, day staff are friendly if unhelpful. Night staff also cannot read Spanish well or understand any English, so be prepared to speak in only Spanish after 7 or 8pm if you need anything. The pool is sketchy and it and the main floor lobby area are sparse and unwelcoming. Do not expect to spend any time outside your room unless you’re leaving the hotel. There is a mall across the street. It’s likely one of the most expensive malls in the country, where you will find a very sketchy looking laundromat. The grocery store there is good for selection, but the prices are mismatched or simply untrue on most items we purchased. Air conditioning at the hotel worked very well and the wifi worked well most of the time. Bring your own Netflix account if you plan to use the tv at all.

Stayed 7 nights in Jan 2024