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Hotel Ambra

Property class: 2.5

Choose dates to view prices

Photo gallery for Hotel Ambra

A modern living room with a glass coffee table, two sofas, and a large tropical mural on the wall.
A hotel room with two beds, a desk, and a window with a view of the sky.
A swimming pool with a tiled edge, surrounded by a low wall and palm trees. There are chairs and a table on the patio area.
A modern lobby with a vibrant mural, a seating area with wicker furniture, and a staircase leading to an elevator.
Unclassified image, 5 of 46, button

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View in a map
Avenida 41 Sur, Esquina Calle 38, Playa del Carmen, QROO, 77712
  • Place, Centro Maya Shopping Center
    ‪3 min walk‬
  • Place, Xaman Ha Aviary
    ‪4 min drive‬
  • Place, Playacar Golf Club
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room

A bedroom with a bed, a desk, a chair, a TV, and an air conditioning unit.

Deluxe Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room

A neatly made bed with white and red bedding, a dark headboard, and a window with blinds.

Deluxe Room

8.6 out of 10
Excellent
(18 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Room

A hotel room with a bed, a bathroom with a shower, and a kitchenette.

Junior Room

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE DELUXE TWO QUEEN BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE KING BED

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Ejidal within 2 miles (3 km) of Quinta Avenida, Hotel Ambra is within a few miles (5 km) of other popular sights such as Playa del Carmen Main Beach. This 39-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and concierge services.

What's nearby

  • Centro Maya Shopping Center - 3 min walk - 0.2 miles
  • Plaza Paraiso - 3 min drive - 1.8 miles
  • Paseo del Carmen - 4 min drive - 2.0 miles
  • Xaman Ha Aviary - 4 min drive - 2.0 miles
  • Playacar Golf Club - 8 min drive - 2.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪La brioche - ‬4 min drive
  • ‪Vips - ‬5 min walk
  • ‪Maria Bonita - ‬20 min walk

About this property

Hotel Ambra

Guests of Hotel Ambra enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. The 24-hour front desk has staff standing by to help with luggage storage and concierge services. Additional amenities include laundry facilities, a picnic area, and a garden.
Guests can expect to find free WiFi and 50-inch LED TVs with satellite channels and Netflix. Relax with a rainfall shower. Phones and desks are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 200 for adults and MXN 200 for children

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels
  • Netflix

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 200 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-6:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 008-007-004902/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Ambra Hotel
Hotel Ambra Playa del Carmen
Hotel Ambra Hotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at Hotel Ambra?

Hotel Ambra offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Hotel Ambra?

As of Aug 22, 2026, prices found for a 1-night stay for 2 adults at Hotel Ambra on Aug 29, 2026 start from $39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hotel Ambra?

This hotel is situated in Ejidal, just steps from Centro Maya Shopping Center. You'll also find Quinta Avenida and Playa del Carmen Main Beach within a short drive.

Is there parking available at Hotel Ambra?

Yes, there is wheelchair-accessible parking available.

Does Hotel Ambra have a casino?

No, Hotel Ambra doesn't have a casino.

Will I find an indoor pool at Hotel Ambra?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What do couples enjoy most about Hotel Ambra?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and Netflix as well as an outdoor pool.

Does Hotel Ambra have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Ambra feature a restaurant that includes a breakfast menu?

Hotel Ambra offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Ambra allow pets to stay for free?

No, pets aren't allowed at Hotel Ambra though service animals are welcome.

Does Hotel Ambra have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Ambra?

The closest major airport to Hotel Ambra is Cozumel Intl. Airport (CZM), which is 19.4 mi away (251 minutes by car).

Are there rooms with balconies at Hotel Ambra?

No, there aren't any guestrooms with balconies at Hotel Ambra.

Hotel Ambra Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 260 out of 433 reviews
Rating 8 - Good. 105 out of 433 reviews
Rating 6 - Okay. 41 out of 433 reviews
Rating 4 - Poor. 15 out of 433 reviews
Rating 2 - Terrible. 12 out of 433 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value and location. Friendly staff.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Would certainly stay there again
Stayed 5 nights in Nov 2022
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This quaint hotel was well worth the money.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Leslie

Liked: Cleanliness, staff & service
Good hotel
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Sybia S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome no frill accommodations

Great stay!! Straight to the point and all the staff were friendly.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Mokhtar

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean the staff was very friendly and Carlos at the front desk was very nice. I highly recommend this Hotel.
Stayed 7 nights in Mar 2023
Verified review

10/10 Excellent

HUGO ALFONSO CARMONA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Edgar Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Edgar Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Edgar Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing !!
Stayed 12 nights in Jul 2022
Verified review

8/10 Good

ALEX

Liked: Staff & service
Good service
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Semah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

9/10 service

We had an amazing 3-nights stay here, the location is very close to a lot of places. The place is nice, simple, and clean, especially for its price. The staffs has been super friendly as well, they provided all we need you just got to ask, they also showed us a close local food place which we really loved! Will definitely book with them again!
Stayed 3 nights in Feb 2023
Verified review

6/10 Okay

Jesus

Liked: Cleanliness, staff & service
This hotel is not really for tourists. If you just want a nice clean place to stay for a night or two and you have your own transportation to get to the local attractions you will be satisfied. We reserved a room with a kitchenette but it was not useful because there are no plates, utensils or pots and pans, so there is no way to cook unless you know this ahead of time. The little pool is nice with a few deck chairs around for relaxing.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Soriana across the street, oxxo next door. Clean room and good a/c. The only bad thing is that the parking.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Good property. Only about a 10 minute drive from the city centre but 40 min walk, So either be prepared to get at least 10,000 steps everyday or take out extra pesos to catch taxis. Right across the street from centro maya(strip mall) and there’s an otto right down the street (2min walk). Never felt unsafe walking alone at night.
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities

Does the Job!

We stay here sometimes between Cancun and Tulum when our flights get in late or leave early. Its right off the highway and has parking. Rooms are basic, but clean and everything works. There is a restaurant open late right behind the hotel, an Oxxo next door, and a mall across the street. Price performance is good.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated, incredibly clean and wonderful staff. Bare bones hotel but there is a cafecito one block away for breakfast and a shopping mall across the street. You are about a 10 minute drive to the beach and 5th Avenue. Can't beat the price. There is a small pool and parking in the front and rear of the building.
Stayed 5 nights in Jul 2022
Verified review

8/10 Good

roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms View to the streets are very noisy. Other than that location and property very nice
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Alexander

Liked: Staff & service, property conditions & facilities
Service
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Chrystal

Disliked: Cleanliness, amenities, property conditions & facilities
I had to leave early because the night clerk was agressive. He accosted me and said I did not pay the day before when I was going for coffee at 0700. The truth was dayshift did not record my cash payment, he also did not tell the truth. It took two hours to sort out. I was there on a business trip for two more weeks and checked out. Ive stayed at this hotel several times before. I will never be back. The nightshift worker is atrocious.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Javier Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Boris

It would just be nice if the guest didn't have to ask the staff for 2 days to get the dishes to the kitchen. Especially if you book a room with a kitchen, which you need for a diet. Everything else was ok.
Stayed 10 nights in Feb 2024
Verified review

8/10 Good

Noam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic, very clean. Charmless.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Personal servicial
Stayed 1 night in Jul 2023