See all properties

Aloft Playa Del Carmen

4.0 star property
Pet-friendly hotel with 2 outdoor swimming pools connected to a shopping center in Playa del Carmen

Choose dates to view prices

Photo gallery for Aloft Playa Del Carmen

2 outdoor pools
View from room
Restaurant
Lobby
Breezy, Room, 2 Queen Beds, Balcony | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar

Explore the area

Map
Calle 34 Norte Manzana 100 Lote 3, 10/34 Midtown Shops, Playa del Carmen, QROO, 77536
  • Quinta Avenida
    ‪5 min walk‬
  • Playa del Carmen Main Beach
    ‪6 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪14 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Breezy, Room, 1 King Bed, Balcony

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Breezy, Room, 1 King Bed, Balcony

  • City view
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Breezy, Room, 2 Queen Beds, Balcony

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Breezy, Room, 2 Queen Beds, Balcony

  • City view
  • 443 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

aloft, Room, 1 King Bed

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

aloft, Room, 2 Queen Beds

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 King Bed, Non Smoking

  • 730 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 King Bed, Non Smoking, Balcony

  • 853 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 2 Queen Beds, Non Smoking

  • 899 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 2 Queen Beds, Non Smoking, Balcony

  • City view
  • 867 sq ft
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Aerial view

Hyatt Zilara Riviera Maya Adults Only All Inclusive

Riviera Maya
  • Pool
  • Hot Tub
  • All inclusive
  • Spa
8.8 out of 10, Excellent, 845 reviews
The price is $423
$423 nightly
$423 total
Total includes taxes and fees
Jul 6 - Jul 7
Hyatt Zilara Riviera Maya Adults Only All Inclusive

About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Aloft Playa Del Carmen is within a 5-minute walk of Quinta Avenida and within 15 minutes of other popular attractions like Playa del Carmen Main Beach. This 167-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi. It's connected to a shopping center in central Playa del Carmen, and also a short walk from Mamitas Beach and Playacar Beach.

What's nearby

  • Central Square - 2 min walk - 0.1 miles
  • Quinta Avenida - 5 min walk - 0.3 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Mamitas Beach - 9 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Logia Café - ‬3 min walk
  • ‪Antoinette - ‬3 min walk
  • ‪Nicoletta - ‬3 min walk
  • ‪MiDogo Café - ‬3 min walk
  • ‪Kaxapa Factory - ‬3 min walk

About this property

Aloft Playa Del Carmen

Pet-friendly hotel with 2 outdoor swimming pools connected to a shopping center in Playa del Carmen
Guests of Aloft Playa Del Carmen enjoy features like 2 outdoor pools, free WiFi in public areas, and meeting rooms. Self parking is available for MXN 200 per day. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, a microwave in a common area, and a terrace.
Guests can expect free WiFi and 55-inch LED TVs with cable channels. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. MP3 docks, free local calls, and safes are also standard. Housekeeping is available on request.
2 outdoor swimming pools are on site.

Languages

English, Spanish

Similar properties

2 outdoor pools, pool umbrellas, sun loungers

Antera Hotel & Residences

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,002 reviews
$67 nightly
The price is $84
Jun 18 - Jun 19
Total includes taxes and fees
Antera Hotel & Residences

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (MXN 200 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MXN 300 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Nook
  • Splash RoofTop
  • W XYZ Bar

Things to do

  • 2 outdoor pools
  • Shopping mall
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Coworking space

Outdoors

  • Dock
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 25 per pet, per night, plus a deposit of MXN 2000 per stay
  • Dogs only
  • 1 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: MXN 1000 per stay
  • A damage deposit of MXN 10000 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children
  • Covered self parking fee: MXN 200 per day
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Aloft Playa Del Carmen Hotel
Aloft Playa Del Carmen Playa del Carmen
Aloft Playa Del Carmen Hotel Playa del Carmen

Frequently asked questions

Is a free cancellation option available at Aloft Playa Del Carmen?

Aloft Playa Del Carmen offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Aloft Playa Del Carmen?

As of Jun 5, 2025, prices found for a 1-night stay for 2 adults at Aloft Playa Del Carmen on Jun 15, 2025 start from $91.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Aloft Playa Del Carmen?

This hotel is situated in Downtown Playa del Carmen within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. You'll also find Mamitas Beach and Playacar Beach less than a mile away.

Is parking available on site at Aloft Playa Del Carmen?

Yes, secured parking is offered for MXN 200 per day. Though parking is available on request, accessible parking and electric car charging are also available.

Does Aloft Playa Del Carmen have a casino on the premises?

No, Aloft Playa Del Carmen doesn't have a casino.

Will I find an indoor pool at Aloft Playa Del Carmen?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at Aloft Playa Del Carmen?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and a restaurant.

Does Aloft Playa Del Carmen have a hot tub?

No, this hotel doesn't have a spa tub.

Does Aloft Playa Del Carmen feature a restaurant that includes a breakfast menu?

Yes, Aloft Playa Del Carmen serves buffet breakfast for a surcharge each morning at Nook.

Does Aloft Playa Del Carmen allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Aloft Playa Del Carmen for a fee of MXN 25 per pet, per night. The property also provides food and water bowls. A deposit of MXN 2000 per stay is collected.

Does Aloft Playa Del Carmen have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Aloft Playa Del Carmen?

The closest major airport to Aloft Playa Del Carmen is Cozumel Intl. Airport (CZM), which is 21 mi away (253 minutes by car).

Are there rooms with balconies at Aloft Playa Del Carmen?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or courtyard views.

Aloft Playa Del Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 359 out of 503 reviews
Rating 8 - Good. 80 out of 503 reviews
Rating 6 - Okay. 23 out of 503 reviews
Rating 4 - Poor. 19 out of 503 reviews
Rating 2 - Terrible. 22 out of 503 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

JONATHAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like this hotel for his closer location to the quinta avenida ,lots of restaurants, stores ,pharmacys and more ..rooms are clean but can be more cleaner. Alma in the front desk is a great employee very helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Terri

Liked: Cleanliness, amenities, property conditions & facilities
Super convenient! Beautiful rooftop pool area!
Stayed 1 night in Feb 2025

10/10 Excellent

Thalia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location!!! Hotel was clean and rooms were spacious. Honestly, if you want to explore Playa del Carmen, this is an amazing option. Close to 5ta Avenida, close to the beach. Amazing staff!!
Stayed 4 nights in Feb 2025

8/10 Good

Wendy Sue

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very convenient, a block from 5th Ave. Around 5 blocks to access beach and ocean. Staff was helpful, tried to help you get what you needed.
Stayed 7 nights in Feb 2025

10/10 Excellent

Ronit

Stayed 5 nights in Feb 2025

4/10 Poor

Alla, Snohomish

Stayed 5 nights in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great roof top
Stayed 4 nights in Feb 2025

10/10 Excellent

Hen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Some confusion. But very nice. Especially Jesus that works in concierge. And Bryan very nice.
Stayed 3 nights in Feb 2025

10/10 Excellent

Darris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

2/10 Terrible

Ashlly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Jesus

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Sara

Liked: Staff & service
Aloft is just okay. Barhroom floor is coming apart and sharp, no coffee and or cups somedays, lacking washcloths/face towels.,
Stayed 10 nights in Feb 2025

10/10 Excellent

Janirka, Jersey City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Supermarket below. Walkable to cafes/restaurants and to Quinta Avenida. Beautiful rooftop pool.
Stayed 1 night in Feb 2025

8/10 Good

Cathy Teresa, Kasson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Aloft is a great location to 5th Avenue and the beach. There is a very large supermarket on the 1st floor which was very handy for whatever we needed. The rooftop pool was a great place to relax except the music wasn't so relaxing in our opinion. The only negative thing was that we did have to ask for different things that weren't restocked in our room.
Stayed 7 nights in Feb 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything. Juan and bryan are incredible kind and amazing people who work here.
Stayed 2 nights in Feb 2025

10/10 Excellent

Miguel, loveland

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Better than an all incluaive
Stayed 4 nights in Dec 2024

8/10 Good

rohit

Traveled with family
Liked: Cleanliness, staff & service, amenities
This was a great hotel in a fantastic location but a few things could be improved - the flow of water in taps and showers was severely restricted - despite being a decent breakfast buffet spread, the quantity of food was not replenished based on guest counts We enjoyed our stay and will probably go back
Stayed 7 nights in Feb 2025

10/10 Excellent

RAMON, Rancho Palos Verdes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love thus property. Clean and great service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent stay

Very nice hotel with excellent service, Clean rooms, tasty breakfast with many choices. Ms. Alma from the reception was very helpfull. Very nice rooftop bar especially thanks to Brian. Will come again..
Stayed 7 nights in Jan 2025

10/10 Excellent

Cali

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service. Did not like the amount of kids especially at the main pool.
Stayed 8 nights in Feb 2025

2/10 Terrible

Jessica

Stayed 1 night in Feb 2025

10/10 Excellent

Rosemary, Kansas City

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

JONATHAN G FLORES

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this hotel for the location.,very closer to la quinta avenida in playa del carmen. Rooms are clean,very comfortable beds,roof top and swimming pools are are great with bar and music Great service incthe swimming pool area from brian,clavel,in the lobby front desk alma is very helpful and polite, in the lobby restaurant santiago was really friendly and great waiter. Definitely will stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Keith

Stayed 9 nights in Jan 2025