Comfort Inn Ottawa East

2.5 star property
Eco-certified hotel with free breakfast and a 24-hour business center

Choose dates to view prices

Photo gallery for Comfort Inn Ottawa East

Exterior
Lobby
Property amenity
Point of interest
Egyptian cotton sheets, premium bedding, pillowtop beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
1252 Michael St, Ottawa, ON, K1J7T1
  • University of Ottawa
    ‪3 min drive‬
  • Rideau Canal
    ‪4 min drive‬
  • Byward Market Square
    ‪6 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

Room, 2 Double Beds, 2nd floor, Non Smoking

7.6 out of 10
Good
(23 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa Bed, 2nd Floor, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room, 1 King Bed with Sofa Bed, 1st Floor, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room, 2 Queen Beds, 1st Floor, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Ottawa

Located in Gloucester, Comfort Inn Ottawa East is within a few miles (5 km) of popular sights such as University of Ottawa and Rideau Canal. This 68-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • University of Ottawa - 3 min drive - 2.8 miles
  • Rideau Canal - 4 min drive - 3.0 miles
  • Rogers Centre Ottawa - 5 min drive - 3.7 miles
  • Byward Market Square - 6 min drive - 4.1 miles
  • Parliament Hill - 6 min drive - 4.1 miles

Getting around

  • Ottawa Station - 4 min drive
  • Cyrville Station - 7 min walk
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬15 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Aladdin Bakery - ‬13 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Accacia Fine Pastries & Desserts - ‬13 min walk

About this property

Comfort Inn Ottawa East

Eco-certified hotel with free breakfast and a 24-hour business center
Guests of Comfort Inn Ottawa East enjoy free WiFi in public areas, a 24-hour business center, and a computer station. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and dry cleaning/laundry. Additional amenities include a vending machine, a TV in a common area, and a gift shop.
Guests can expect free WiFi and 43-inch LCD TVs with cable channels. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and free local calls.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1982
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per pet, per night
  • Dogs and cats only
  • 1 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Comfort Inn Ottawa East.
  • There are no elevators.

Property is also known as

Comfort Inn Motel Ottawa East
Comfort Inn Ottawa East
Comfort Inn Ottawa East Hotel Ottawa
Ottawa Comfort Inn
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Ottawa
Comfort Inn Ottawa East Hotel Ottawa

Frequently asked questions

Are free cancellation options available at Comfort Inn Ottawa East?

Comfort Inn Ottawa East offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Inn Ottawa East?

As of Sep 13, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn Ottawa East on Oct 10, 2025 start from $112.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Comfort Inn Ottawa East?

This hotel is situated in Gloucester within a short 7-minute walk of St. Laurent Centre and also 18 minutes on foot from Cosmic Adventures. You'll also find Rideau Canal and Byward Market Square within a short drive.

Will I be able to park at Comfort Inn Ottawa East?

Yes, self parking is offered for free at the hotel. Though parking is limited, free RV/bus/truck parking is also available.

Does Comfort Inn Ottawa East feature a casino on the premises?

No, Comfort Inn Ottawa East doesn't have a casino.

Is there an indoor pool at Comfort Inn Ottawa East?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Comfort Inn Ottawa East?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as free breakfast and a 24-hour front desk.

Does Comfort Inn Ottawa East have a hot tub?

No, there isn't a spa tub at this hotel.

Does Comfort Inn Ottawa East have a restaurant with a breakfast menu?

Comfort Inn Ottawa East offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Inn Ottawa East allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Comfort Inn Ottawa East for a fee of CAD 25 per pet, per night.

Does Comfort Inn Ottawa East have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Comfort Inn Ottawa East?

The closest major airport to Comfort Inn Ottawa East is Ottawa International Airport (YOW), which is 11.1 mi away (17 minutes by car).

Can I book a room with a balcony at Comfort Inn Ottawa East?

No, there aren't any guestrooms with balconies at Comfort Inn Ottawa East.

Comfort Inn Ottawa East Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 370 out of 1004 reviews
Rating 8 - Good. 331 out of 1004 reviews
Rating 6 - Okay. 170 out of 1004 reviews
Rating 4 - Poor. 65 out of 1004 reviews
Rating 2 - Terrible. 68 out of 1004 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to highway, so, convenient. Comfortable beds. Good breakfast. Friendly cleaning staff. No French at reception. No smile at reception. No smile at breakfast but good breakfast.
Stayed 2 nights in Jun 2025

8/10 Good

Joanaliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Comfort Inn was lovely.
Stayed 1 night in May 2025

8/10 Good

Cassandra, Baltimore

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A bit dated but staff was very friendly and bed was comfortable.
Stayed 1 night in May 2025

6/10 Okay

tamanna

Stayed 2 nights in Jun 2025

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean..friendly staff Good Breakfast
Stayed 1 night in Jun 2025

6/10 Okay

Paul

Business traveler
Disliked: Staff & service, amenities
Decent but awkward to access and the hotel hallways were crazy hot
Stayed 1 night in Jun 2025

8/10 Good

Elaine

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel felt and looked a little worn down but otherwise a comfortable stay. Breakfast was very good. Hot and cold items. Room was very clean but a little dated. Bed super comfy and lots of pillows.
Stayed 2 nights in Jun 2025

8/10 Good

Gabriel

Stayed 1 night in Jun 2025

10/10 Excellent

Krista

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Yvonel

Stayed 3 nights in May 2025

2/10 Terrible

Malia

Traveled with family and small children
Disliked: Amenities
I reserved my room two months ago to drive 3.5 hrs and get there for them to tell me they gave our room to someone else. Instead of two queen beds for 4 guests, we ended up with a king and a pull out sofa. It took over a half an hour to figure out this mess with two tired children. The only thing they could do was give us $30 off. The complimentary breakfast was absolutely terrible. The waffle mix was sour, they brought the potatoes and Mystery meat out of the fridge and put them in the warmers, the cheese omelets were frozen in the middle. Needless to say we left hungry. Do not recommend if you expect more.
Not sure what this was but the potatoes weren't even cooked
Stayed 1 night in May 2025

6/10 Okay

Bethany

Liked: Cleanliness, property conditions & facilities
Just slow/unorganized check in. 30 mins approx to check in
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 2 nights in May 2025

2/10 Terrible

Summer

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Not a good experience from the beginning… Requested 2 cribs, as they state the have them available, and was the main reason we chose this hotel, we did not receive any cribs, all we got was 1 broken pack n play, with no mattress, I was offer extra comforters to place in the pack n play, when I said this was unacceptable as it would not be a safe sleeping arrangement for my infant, only then did they offer a brand new replacement. Still only one, so we had to figure out another sleeping arrangement for my toddler. The extra towels under the sink are soaking wet, there is soap grime on the shower bar, the air coming from the bathroom ceiling fan smells faintly of cigarettes, all around bad experience, especially for an almost 300$ one night stay
Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

8/10 Good

Matt

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Very Pleasant Stay

The place is so ideal for our trip, and for out kitty pet. The room was clean, and the staff are so friendly. This was our second stay. And we definitely are coming back for our next trip. Thank you.
Stayed 2 nights in May 2025

10/10 Excellent

Swannie

Stayed 1 night in May 2025

10/10 Excellent

Indranil

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Sivakumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Convenient for location to where we had to go. A Lone Star pub within walking distance with great service.
Stayed 2 nights in May 2025

8/10 Good

Francois

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Grace

Breakfast was ok but sausage was not good
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

April

Disliked: Cleanliness, staff & service, property conditions & facilities
Never stay at this hotel ! So scary !
Stayed 1 night in May 2025