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Embassy Suites by Hilton Orlando Lake Buena Vista Resort

4.0 star property
Family-friendly resort with 2 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Orlando Lake Buena Vista Resort

Lobby
Property video
Indoor pool, 2 outdoor pools, cabanas (surcharge), pool umbrellas
Sports facility
2 restaurants, lunch, dinner served; American cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
8100 Lake Street, Orlando, FL, 32836
  • Place, Orlando Vineland Premium Outlets
    ‪4 min walk‬
  • Place, Mary Queen of the Universe Shrine
    ‪11 min walk‬
  • Place, Doggy Park
    ‪5 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for King Suite Poolview

1 bedroom, down comforters, in-room safe, iron/ironing board

King Suite Poolview

8.2 out of 10
Very good
(28 reviews)
  • 473 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Poolside

1 bedroom, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible, Poolside

  • 489 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, down comforters, in-room safe, iron/ironing board

Suite, 2 Queen Beds, Accessible

7.2 out of 10
Good
(5 reviews)
  • 489 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, down comforters, in-room safe, iron/ironing board

Deluxe Suite, 1 King Bed

8.0 out of 10
Very good
(17 reviews)
  • 489 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, down comforters, in-room safe, iron/ironing board

Suite, 2 Queen Beds

7.8 out of 10
Good
(16 reviews)
  • 489 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for King, Room, Accessible, Bathtub

55-inch LCD TV with cable channels, TV

King, Room, Accessible, Bathtub

  • 489 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for King, Suite, Accessible

1 bedroom, down comforters, in-room safe, iron/ironing board

King, Suite, Accessible

9.2 out of 10
Wonderful
(11 reviews)
  • 489 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds

1 bedroom, down comforters, in-room safe, iron/ironing board

Deluxe Suite, 2 Queen Beds

  • 489 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Poolside

1 bedroom, down comforters, in-room safe, iron/ironing board

Suite, 2 Queen Beds, Poolside

8.8 out of 10
Excellent
(19 reviews)
  • 489 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, Accessible

1 bedroom, down comforters, in-room safe, iron/ironing board

Deluxe Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 489 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, Accessible

55-inch LCD TV with cable channels, TV

Room, Accessible

  • 489 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, down comforters, in-room safe, iron/ironing board

Suite, 1 King Bed, Balcony

  • 489 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Balcony

1 bedroom, down comforters, in-room safe, iron/ironing board

Suite, 2 Queen Beds, Balcony

  • 489 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Exterior Wing Poolside King Suite

1 bedroom, down comforters, in-room safe, iron/ironing board

Exterior Wing Poolside King Suite

  • Sleeps 4

View all photos for Exterior Wing Poolside Two Queen Suite

1 bedroom, down comforters, in-room safe, iron/ironing board

Exterior Wing Poolside Two Queen Suite

  • Sleeps 6

View all photos for Deluxe King Suite

1 bedroom, down comforters, in-room safe, iron/ironing board

Deluxe King Suite

  • Sleeps 5

View all photos for Deluxe Two Queen Suite

1 bedroom, down comforters, in-room safe, iron/ironing board

Deluxe Two Queen Suite

  • Sleeps 6

View all photos for Two Queen Suite with Balcony

1 bedroom, down comforters, in-room safe, iron/ironing board

Two Queen Suite with Balcony

  • Sleeps 6

View all photos for Two Queen Suite

1 bedroom, down comforters, in-room safe, iron/ironing board

Two Queen Suite

  • Sleeps 6

View all photos for Mobility/Hearing Accessible Deluxe King Suite with Tub

1 bedroom, down comforters, in-room safe, iron/ironing board

Mobility/Hearing Accessible Deluxe King Suite with Tub

  • Sleeps 5

View all photos for Exterior Wing Mobility/Hearing Accessible King Suite with Shower

1 bedroom, down comforters, in-room safe, iron/ironing board

Exterior Wing Mobility/Hearing Accessible King Suite with Shower

  • Sleeps 5

View all photos for Mobility/Hearing Accessible King Suite with Shower

1 bedroom, down comforters, in-room safe, iron/ironing board

Mobility/Hearing Accessible King Suite with Shower

  • Sleeps 5

View all photos for Exterior Wing Mobility/Hearing Accessible King Suite with Tub

1 bedroom, down comforters, in-room safe, iron/ironing board

Exterior Wing Mobility/Hearing Accessible King Suite with Tub

  • Sleeps 5

View all photos for Hearing Accessible Two Queen Suite

1 bedroom, down comforters, in-room safe, iron/ironing board

Hearing Accessible Two Queen Suite

  • Sleeps 6

View all photos for Hearing Accessible Poolside Two Queen Suite

1 bedroom, down comforters, in-room safe, iron/ironing board

Hearing Accessible Poolside Two Queen Suite

  • Sleeps 6

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, down comforters, in-room safe, iron/ironing board

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

Two-Room King Suite

  • Sleeps 4

Accessible Room

  • Sleeps 5

View all photos for King Suite

1 bedroom, down comforters, in-room safe, iron/ironing board

King Suite

8.6 out of 10
Excellent
(44 reviews)
  • 473 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Aloft Orlando Lake Buena Vista

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  • Pool
  • Pet friendly
  • Free WiFi
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8.8 out of 10, Excellent, 1,922 reviews
$78 nightly
The price is $88
Jan 4 - Jan 5, 2026
Total with taxes and fees
Aloft Orlando Lake Buena Vista

About the neighborhood

Orlando

Orlando Vineland Premium Outlets is within 2 miles (3 km) of Embassy Suites by Hilton Orlando Lake Buena Vista Resort while other popular attractions such as Disney Springs™ are within 3 miles (5 km). This 334-room, 4-star resort has 2 outdoor pools along with a free water park and 2 restaurants.
View more Resorts in OrlandoOpens in a new window

What's nearby

  • Orlando Vineland Premium Outlets - 4 min walk - 0.3 miles
  • Mary Queen of the Universe Shrine - 11 min walk - 0.6 miles
  • Disney Springs™ - 3 min drive - 2.1 miles
  • Walt Disney World® Resort - 5 min drive - 2.9 miles
  • Doggy Park - 5 min drive - 1.7 miles

Getting around

  • Winter Park Station - 25 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 32 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Ford's Garage - ‬4 min drive

About this property

Embassy Suites by Hilton Orlando Lake Buena Vista Resort

Family-friendly resort with 2 restaurants and 2 outdoor pools
Guests of Embassy Suites by Hilton Orlando Lake Buena Vista Resort have access to 2 outdoor pools, a free water park, and an indoor pool. Parking is available for USD 25.00 per day (USD 32 per day for valet parking), and there's also a free theme park shuttle. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly resort include a children's pool, a 24-hour gym, and free WiFi in public areas.
55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Sofa beds, sitting areas, and refrigerators are also available.
An outdoor tennis court and a complimentary water park are featured at the resort. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free theme park shuttle
  • Uncovered self parking on site (USD 25 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 32 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Coffee Shop
  • Gazebo Restaurant and Bar
  • Pizza and Ice Cream Shop
  • Pool Bar and Grille

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Free water park
  • Heated pool
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Splash pad
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • Free theme park shuttle
  • Free water park access
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Pool gate
  • Separate bedroom
  • Snack bar/deli
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 1991
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 28.07 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Phone calls
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 25.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 32 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Lake Buena Vista
Embassy Suites Lake Buena Vista Resort
Embassy Suites Resort
Embassy Suites Resort Lake Buena Vista
Lake Buena Vista Embassy Suites
Embassy Suites Lake Buena Vista Resort Orlando
Embassy Suites Lake Buena Vista Orlando

Frequently asked questions

Are free cancellation options available at Embassy Suites by Hilton Orlando Lake Buena Vista Resort?

Embassy Suites by Hilton Orlando Lake Buena Vista Resort offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Embassy Suites by Hilton Orlando Lake Buena Vista Resort?

As of Dec 28, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Orlando Lake Buena Vista Resort on Jan 4, 2026 start from $103.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Embassy Suites by Hilton Orlando Lake Buena Vista Resort?

This resort is located in Orlando, close to Disney Springs™, Aquatica, and Epcot®. You'll also find Walt Disney World® Resort and Orlando Vineland Premium Outlets within a short drive.

Is parking available on site at Embassy Suites by Hilton Orlando Lake Buena Vista Resort?

Yes, uncovered valet parking is offered for USD 32 per day with in/out privileges. Accessible parking is also available for guests.

Is there a spa available at Embassy Suites by Hilton Orlando Lake Buena Vista Resort?

Spa services at the resort include couples treatments.

Does Embassy Suites by Hilton Orlando Lake Buena Vista Resort have a casino at the property?

No, Embassy Suites by Hilton Orlando Lake Buena Vista Resort doesn't have a casino.

Is there an indoor pool at Embassy Suites by Hilton Orlando Lake Buena Vista Resort?

Yes, this resort has an indoor pool along with 2 outdoor pools. Guests have pool access between 6:00 AM and 10:00 PM.

Is Embassy Suites by Hilton Orlando Lake Buena Vista Resort good for couples?

There are plenty of amenities for couples at this resort, including 2 outdoor pools, a poolside bar, and a poolside restaurant.

Are there hot tubs at Embassy Suites by Hilton Orlando Lake Buena Vista Resort?

No, but guests can enjoy a heated pool at this resort.

Does Embassy Suites by Hilton Orlando Lake Buena Vista Resort have a restaurant with a breakfast menu?

Yes, Embassy Suites by Hilton Orlando Lake Buena Vista Resort has 2 restaurants, and serves free buffet breakfast each morning.

Does Embassy Suites by Hilton Orlando Lake Buena Vista Resort allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Orlando Lake Buena Vista Resort for a fee of USD 75 per accommodation, per stay.

Does Embassy Suites by Hilton Orlando Lake Buena Vista Resort have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

Where is the closest airport to Embassy Suites by Hilton Orlando Lake Buena Vista Resort?

The closest major airport to Embassy Suites by Hilton Orlando Lake Buena Vista Resort is Kissimmee, FL (ISM-Kissimmee Gateway), which is 9.9 mi away (32 minutes by car). Another top airport is Orlando Intl. Airport (MCO), which is located 15.8 mi away (23-minute drive).

Are there rooms with balconies at Embassy Suites by Hilton Orlando Lake Buena Vista Resort?

Yes, some guestrooms at this resort offer either a balcony or a lanai where guests can enjoy pool views.

Does Embassy Suites by Hilton Orlando Lake Buena Vista Resort have a wedding venue on site?

Take advantage of the wedding venue at Embassy Suites by Hilton Orlando Lake Buena Vista Resort if you plan to say "I do" during your trip.

Embassy Suites by Hilton Orlando Lake Buena Vista Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 576 out of 1186 reviews
Rating 8 - Good. 229 out of 1186 reviews
Rating 6 - Okay. 174 out of 1186 reviews
Rating 4 - Poor. 91 out of 1186 reviews
Rating 2 - Terrible. 116 out of 1186 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Shahim, pos chiquito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Justine

Stayed 3 nights in Sep 2025

10/10 Excellent

Christina

Stayed 2 nights in Sep 2025

10/10 Excellent

Mallory

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Family friendly. Breakfast and happy hour is always a hit.
Stayed 3 nights in Sep 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Deanna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 bedroom rooms great for families. Fantastic breakfast. Updated rooms that are basic but clean and with updated tvs. Staff very friendly and helpful. Hotel clean. Kids absolutely LOVED the splash pad and pool wi to waterfall feature. There is a resort and parking fee- but we knew about both of these things going into it. We will definitely stay here again in the future.
Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Offered a great breakfast included. Starbucks on site. The pool was fabulous. Liked the room suites. It was perfect for our stay.
Stayed 2 nights in Sep 2025

8/10 Good

Fabiano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Not much of a happy hour for guests
Stayed 2 nights in Sep 2025

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

HECTOR

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place with good staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Samantha

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

That's a turd in the water that they didn't drain.

Stayed 4 nights in Sep 2025

10/10 Excellent

Arthur Lee Tyrone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean rooms, quiet, and excellent amenities! Definitely worthy of booking another stay in the future!
Stayed 5 nights in Aug 2025

10/10 Excellent

chelcee

Stayed 2 nights in Aug 2025

8/10 Good

Kristen

Traveled with family and small children
Liked: Staff & service
Hotel is a good value, with daily buffet breakfast and happy hour for guests. The hotel itself is nice enough and close to disney springs. Some things in need of refurbishment, like the outdoor amenities, carpeting, and they no longer have a jacuzzi. When we stayed there was a lot of noise due to hotel maintenance. For the price point however, its easy to look past.
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard Joseph, Staten Island

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this resort over 25 times in the past 8 years, and as usual, it never disappoints. Julian and his staff are top notch and the facilites are the same. The breakfast/food service/bar crew is terrific as well, Doraliz, Lizangela, Mirasol, Cristina, Alex, America, Scott, Hanane, are kind, attentive, and an overall joy to be around. The front desk clerks are always helpful and knowledgeable also. The chaimbermaids always keep the rooms tidy and fresh. I have never had a bad stay whenever I have visited, and I look forward to many more to come.
Stayed 11 nights in Aug 2025

6/10 Okay

george

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Fire alarm and upscale other hotels for tours

Service was good. Expect for the rude awakening at fire alarm at 4am in the morning with no explanation. No offer of reimbursement or apology for this. We have been going to this location. Instead there was salesman in lobby trying to upsell other properties only if we tour other properties and pay up front. We
Stayed 2 nights in Sep 2025

10/10 Excellent

Josephina

Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for families to really relax
Stayed 3 nights in Sep 2025

6/10 Okay

Alma

Traveled with family
Disliked: Staff & service, amenities
We arrived 1 hr after check in time and still our room wasn’t ready. Needed to wait 1/2 hr to get a room which wasn’t cleaned. Poor customer service.
Stayed 1 night in Aug 2025

10/10 Excellent

Tracey

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the free breakfast and free drinks and snacks at 5pm. Would stay again. Parking should be free for staying guests.
Stayed 2 nights in Sep 2025

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast alone is 👌..they accommodate the guest, I’ve visited this location over 7 times
Stayed 2 nights in Sep 2025

10/10 Excellent

Debrah

Liked: Cleanliness, amenities, property conditions & facilities
breakfast was good kids loved water park
Stayed 4 nights in Sep 2025

6/10 Okay

Diamond

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was great having a gift shop, diner, bar and pool available. Even the check in process was great. Josh was great! The reason for a low rating is due to the last night at the hotel. A fire alarm was either pulled, or an actual fire occurred. My family has no idea what happened because no one spoke to us. No apology for the abrupt loss of sleep in the middle of the night. No explanation at check out. We were just forced to sit outside at 4 am for about 20mins then told we could enter the hotel and we sat in the lobby for an hour in silence with our families with no one speaking to us or giving us an explanation of what happened. I’m really disappointed in how this emergency was handled.
Stayed 4 nights in Sep 2025

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