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Empress Inn and Suites by The Falls

2.0 star property

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Photo gallery for Empress Inn and Suites by The Falls

Lobby
Balcony
Standard two queen | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Restaurant
Front of property

Reviews

6.2 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3
  • Place, Skylon Tower
    ‪6 min walk‬
  • Place, OLG Stage at Fallsview Casino
    ‪8 min walk‬
  • Place, Fallsview Casino
    ‪10 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪35 min drive‬

Room options

Family Room, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Double Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Niagara Falls

Located in Fallsview, Empress Inn and Suites by The Falls is within a 10-minute walk of popular sights such as Fallsview Casino and Skylon Tower. This 80-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. It's connected to the convention center in central Niagara Falls, and also a short walk from Clifton Hill and Casino Niagara.

What's nearby

  • Skylon Tower - 6 min walk - 0.4 miles
  • Clifton Hill - 6 min walk - 0.4 miles
  • Niagara SkyWheel - 7 min walk - 0.4 miles
  • OLG Stage at Fallsview Casino - 8 min walk - 0.5 miles
  • Fallsview Casino - 10 min walk - 0.5 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 83 min drive

Restaurants

  • ‪Skylon Tower - ‬7 min walk
  • ‪Overtime Sports Lounge - ‬9 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬8 min walk
  • ‪Antica Pizzeria & Ristorante - ‬7 min walk
  • ‪Chuck's Roadhouse Bar and Grill - ‬2 min walk

About this property

Empress Inn and Suites by The Falls

Guests of Empress Inn and Suites by The Falls enjoy free WiFi in public areas, free newspapers, and laundry facilities. If you drive, self parking is CAD 14.00 per day, or you can take advantage of the airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a vending machine, an ATM, and a porter/bellhop.
32-inch plasma TVs come with digital channels and video-game consoles, and guests can stay connected with free WiFi. Bathrooms offer designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Other amenities include washers/dryers, balconies, and MP3 docks.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Limo/town car service
  • Self parking on site (CAD 14 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • Helicopter/airplane tours
  • TV in common areas

Family friendly

  • Babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 14.00 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available on request), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Frequently asked questions

Is a free cancellation option available at Empress Inn and Suites by The Falls?

Empress Inn and Suites by The Falls provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Empress Inn and Suites by The Falls?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Empress Inn and Suites by The Falls on Mar 30, 2026 start from $54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Empress Inn and Suites by The Falls?

This hotel is situated in Fallsview within a 10-minute walk of Fallsview Casino, Skylon Tower, and Clifton Hill. You'll also find Casino Niagara and Fallsview Indoor Waterpark less than a mile away.

Is parking available on site at Empress Inn and Suites by The Falls?

Yes, parking is offered for CAD 14.00 per day with in/out privileges.

Does Empress Inn and Suites by The Falls include a casino on the premises?

No, Empress Inn and Suites by The Falls doesn't have a casino.

Will I find an indoor pool at Empress Inn and Suites by The Falls?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Empress Inn and Suites by The Falls?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Are there hot tubs at Empress Inn and Suites by The Falls?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Empress Inn and Suites by The Falls have a restaurant that serves breakfast?

No, Empress Inn and Suites by The Falls doesn't have a restaurant that serves breakfast.

Will Empress Inn and Suites by The Falls allow pets to stay for free?

No, pets aren't allowed at Empress Inn and Suites by The Falls.

Are there connecting rooms at Empress Inn and Suites by The Falls?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Empress Inn and Suites by The Falls?

The closest major airport to Empress Inn and Suites by The Falls is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 10.6 mi away (22 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is located 27.8 mi away (38-minute drive).

Can I book a room with a balcony at Empress Inn and Suites by The Falls?

Yes, every guestroom at Empress Inn and Suites by The Falls comes with a balcony with some featuring city views.

Empress Inn and Suites by The Falls Reviews

Reviews

6.2
Rating 10 - Excellent. 202 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 225 out of 1000 reviews
Rating 4 - Poor. 136 out of 1000 reviews
Rating 2 - Terrible. 209 out of 1000 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Ujjwal

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
All good as per my needs
Stayed 2 nights in Dec 2025

4/10 Poor

Michael

Traveled with partner
Disliked: Cleanliness, amenities
Room was dirty, heating was poor and my credit card was charged 3 times, first was expedia room rate, second was the $14 + tax for parking, then some third unexplained charge for 13.94. Would definitely avoid at all costs.
Stayed 1 night in Dec 2025

6/10 Okay

Rachelle, Thornhill

Liked: Cleanliness, staff & service
Power outlets needs to be changed.
Stayed 1 night in Dec 2025

8/10 Good

chris

Liked: Cleanliness, amenities, property conditions & facilities
Price and location good for modest room. Not a fan of paying for parking when Im staying there but oh well
Stayed 1 night in Nov 2025

8/10 Good

Anh T

Stayed 1 night in Nov 2025

6/10 Okay

MEENAL

Liked: Cleanliness, property conditions & facilities
Mattress not good,no hair dryer in washroom, room not as expected with the security deposit they ask for, they can improve if they want security deposit. Doors lock should be changed
Stayed 1 night in Nov 2025

2/10 Terrible

Elodie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place needs a serious renovation. The owners bought back a motel that definitely needs renovations, as everything is breaking away, hazards in the room, and old equipment making huge noises.
Hazardous connections and « air fresheners » to counter odours
Air freshener to counter odours from mold
1 bulb on 3 working
Falling ceiling
Stayed 1 night in Aug 2025

2/10 Terrible

Olufemi Foli, EDMONTON

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience, they put us in a room beside the restaurant, the noise was loud. We called the office and their solution was fo tell the restaurant to not make noise, really??? It lasted till almost 2 am. In the morning we had no hot water. The worst experience. We travel to Niagra falls and will never stay there again.
Stayed 1 night in Nov 2025

4/10 Poor

Visham

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Ha Nhat

Stayed 1 night in Oct 2025

10/10 Excellent

Dylan

Stayed 1 night in Jul 2025

10/10 Excellent

Alison

Stayed 1 night in Oct 2025

8/10 Good

franki, Scarborough

Disliked: Property conditions & facilities
Shower button is too hard to open, it means no shower. Also tap leak too much need attention.
Stayed 1 night in Oct 2025

6/10 Okay

Melissa

Stayed 1 night in Oct 2025

2/10 Terrible

Himatullah

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel charge additional parking fee of 14 while parking in the nighoubering are is 5. While most places have free parking onsite.
Stayed 1 night in Oct 2025

4/10 Poor

Saeideh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not clean, bed sheets had red stains, 2 o’clock in the morning loud music in a car in a hotel parking and people dancing made us awake badly. Overall I will never ever go there.
Stayed 1 night in Oct 2025

10/10 Excellent

Anju

Stayed 1 night in Oct 2025

10/10 Excellent

MANOJ

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Amenities
YES
Stayed 1 night in Oct 2025

6/10 Okay

Analyn

Stayed 1 night in Oct 2025

10/10 Excellent

Fawad

Stayed 1 night in Oct 2025

2/10 Terrible

Mohsen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never trust them ,not honest people
Stayed 2 nights in Oct 2025

8/10 Good

Maria Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, quiet and safe place. For me the only missing item was the disposable slippers. Nevertheless the place was great..
Stayed 1 night in Oct 2025

2/10 Terrible

Richard

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like bed bug, you will be served! My wife had her forearm bitten quite extensively. Not surprised, it is managed by you know who (Punjab)
Stayed 1 night in Sep 2025

10/10 Excellent

indira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean room. Parking on site. Totally walkable to the falls and clifton hill.
Stayed 2 nights in Sep 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 1 night in Oct 2025

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