See all properties

Empress Inn and Suites by The Falls

2.0 star property
Victorian hotel with a restaurant connected to the convention center in Niagara Falls

Choose dates to view prices

Photo gallery for Empress Inn and Suites by The Falls

Restaurant
Balcony
Reception
Standard two queen | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

View in a map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3
  • Clifton Hill
    ‪6 min walk‬
  • Fallsview Casino
    ‪10 min walk‬
  • Fallsview Indoor Waterpark
    ‪13 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Double Room

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds

  • Sleeps 6
  • 3 Queen Beds

About the neighborhood

Niagara Falls

Located in Fallsview, Empress Inn and Suites by The Falls is within a 10-minute walk of popular sights such as Clifton Hill and Fallsview Casino. This 80-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. It's connected to the convention center in central Niagara Falls, and also a short walk from Skylon Tower and Niagara SkyWheel.

What's nearby

  • Skylon Tower - 6 min walk - 0.4 miles
  • Clifton Hill - 6 min walk - 0.4 miles
  • Fallsview Casino - 10 min walk - 0.5 miles
  • Casino Niagara - 11 min walk - 0.6 miles
  • Fallsview Indoor Waterpark - 13 min walk - 0.7 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 83 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Kelsey's - ‬8 min walk
  • ‪Antica Pizzeria - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬8 min walk

About this property

Empress Inn and Suites by The Falls

Victorian hotel with a restaurant connected to the convention center in Niagara Falls
Guests of Empress Inn and Suites by The Falls enjoy free WiFi in public areas, free newspapers, and laundry facilities. If you drive, self parking is CAD 14.00 per day, or you can take advantage of the airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this family-friendly hotel include a vending machine, a porter/bellhop, and barbecue grills.
32-inch plasma TVs come with digital channels and video-game consoles, and guests can stay connected with free WiFi. Bathrooms offer designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Other amenities include washers/dryers, balconies, and MP3 docks.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Hindi

Similar properties

Terrace/patio

Fairway Inn by the Falls

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
6.4 out of 10, 1,000 reviews
Fairway Inn by the Falls

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Limo/town car service
  • Self parking on site (CAD 14 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • Helicopter/airplane tours
  • TV in common areas

Family friendly

  • Babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 14.00 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available on request), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Frequently asked questions

Is a free cancellation option available at Empress Inn and Suites by The Falls?

Empress Inn and Suites by The Falls provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What's there to see near Empress Inn and Suites by The Falls?

This hotel is situated in Fallsview within a 10-minute walk of Clifton Hill, Fallsview Casino, and Skylon Tower. You'll also find Fallsview Indoor Waterpark and Niagara SkyWheel less than a mile away.

Will I be able to park at Empress Inn and Suites by The Falls?

Yes, parking is offered for CAD 14.00 per day with in/out privileges.

Does Empress Inn and Suites by The Falls include a casino on the premises?

No, Empress Inn and Suites by The Falls doesn't have a casino.

Will I find an indoor pool at Empress Inn and Suites by The Falls?

No, there is no indoor pool at this hotel.

Is Empress Inn and Suites by The Falls good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Are there hot tubs at Empress Inn and Suites by The Falls?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Empress Inn and Suites by The Falls have a restaurant that serves breakfast?

No, Empress Inn and Suites by The Falls doesn't have a restaurant that serves breakfast.

Will Empress Inn and Suites by The Falls allow pets to stay for free?

No, pets aren't allowed at Empress Inn and Suites by The Falls.

Are there connecting rooms at Empress Inn and Suites by The Falls?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Empress Inn and Suites by The Falls?

The closest major airport to Empress Inn and Suites by The Falls is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 10.6 mi away (22 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is located 27.8 mi away (38-minute drive).

Can I book a room with a balcony at Empress Inn and Suites by The Falls?

Yes, every guestroom at Empress Inn and Suites by The Falls comes with a balcony with some featuring city views.

Empress Inn and Suites by The Falls Reviews

Reviews

6.2
Rating 10 - Excellent. 180 out of 1011 reviews
Rating 8 - Good. 242 out of 1011 reviews
Rating 6 - Okay. 229 out of 1011 reviews
Rating 4 - Poor. 143 out of 1011 reviews
Rating 2 - Terrible. 217 out of 1011 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

William

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good
Stayed 2 nights in May 2025

8/10 Good

Somanchi

Traveled with group
Liked: Staff & service
The staff was good.
Stayed 1 night in May 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Empress Inn

Great little motel. Close to all attractions. A great value for it's location! Friendly staff, easy check in. I'll be back!
Stayed 1 night in May 2025

2/10 Terrible

Ankush

Disliked: Amenities
Bad very bad very bad water dripping in washrooms so so bad
Stayed 2 nights in Apr 2025

2/10 Terrible

Rebecca

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Too brown very rude and not very accommodating.
Stayed 1 night in Apr 2025

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service
Overall cheap and
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay at. Very clean, bed was very comfortable. Would stay there again
Stayed 3 nights in Apr 2025

8/10 Good

Tanmeet

Liked: Property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Aqeel

Stayed 1 night in Apr 2025

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, and price
Stayed 1 night in Apr 2025

4/10 Poor

Shreeya

Disliked: Cleanliness, staff & service, property conditions & facilities
There
Stayed 1 night in Apr 2025

6/10 Okay

Geetanjali

Traveled with family
Too much noise was there from other room and. Blankets were not comfortable. It was ok with compare to price
Stayed 1 night in Apr 2025

2/10 Terrible

Adv

Stayed 1 night in Apr 2025

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Francis

Stayed 2 nights in Apr 2025

4/10 Poor

Paramanathan

Traveled with family
No phone line Very poor service
Stayed 1 night in Apr 2025

8/10 Good

Malkit

Liked: Amenities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Projjwal

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Its value for money
Stayed 1 night in Mar 2025

4/10 Poor

Mark

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was friendly and helpful and for what is was is was clean however it was a dive.
Stayed 1 night in Mar 2025

6/10 Okay

Heather

Traveled with group
For the money and one night, the Empress is fine! It's an old property but you can tell they take care of it.
Stayed 1 night in Feb 2025

8/10 Good

Pedro Pablo

Liked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great on a budget

Budget friendly property. Excellent service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joshua, North York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

2/10 Terrible

Ibrahim

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good. Old property They charged me $10 for the parking. The room's smells so bad. Furniture is very old.
Stayed 1 night in Feb 2025

Hotels

reStays Ottawa
Cambridge Suites Toronto
Les Suites Hotel Ottawa
Lord Elgin Hotel
The Tower Hotel Fallsview
Novotel Toronto North York
Courtyard by Marriott Downtown Toronto
Marriott Niagara Falls Fallsview Hotel & Spa
Holiday Inn Mississauga Toronto West by IHG
Chelsea Hotel, Toronto
Spectacular Toronto Home on Beach with Private Pool!
The Yorkville Royal Sonesta Hotel Toronto
Courtyard by Marriott Niagara Falls
Saintlo Ottawa Jail Hostel
EST Hotel
Executive Hotel Cosmopolitan Toronto
The Falls Hotel & Inn
Luxury Penthouse Suite
Liberty Suites Hotel
W Toronto
Holiday Inn Toronto Downtown Centre by IHG
Toronto Marriott City Centre Hotel
Days Inn by Wyndham Ottawa West
Super 8 by Wyndham Mississauga
The Broadview Hotel
Great Wolf Lodge Niagara Falls
NEW LISTING ♥ Penthouse Jacuzzi Suite On The Niagara Parkway !
Wingate by Wyndham Kanata West Ottawa
Best Western Plus Executive Inn
Cedar Springs Motel