Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

4.0 star property
Adults-only beachfront property with 2 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

Poolside bar
Free daily buffet breakfast
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Reception hall
On the beach, white sand, sun loungers, beach towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
6307 Casino Drive, Paradise Island, New Providence, 0
  • Atlantis Casino
    ‪9 min walk‬
  • Aquaventure
    ‪11 min walk‬
  • Ocean Club Golf Course
    ‪8 min drive‬
  • Nassau (NAS-Lynden Pindling Intl.)
    ‪23 min drive‬

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Room options

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

  • 334 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 334 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • 334 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, Ocean View (Superior | C)

8.0 out of 10
Very good
(7 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

  • 334 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Ocean View (Superior | B2C-CA)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (B2C-CA)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

7.2 out of 10
Good
(15 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite (B2C-US)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 484 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Oceanfront (C)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (B2C-CA)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Suite (Special | B2C-CA)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Suite, Ocean View (B2C-CA)

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (C)

8.8 out of 10
Excellent
(5 reviews)
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Standard Suite (Special | C)

7.0 out of 10
Good
(2 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Suite, Ocean View (L)

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Suite, Ocean View (C)

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Oceanfront (E)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, U)

8.2 out of 10
Very good
(156 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

8.0 out of 10
Very good
(329 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Lateral Sea View - E)

7.4 out of 10
Good
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, Ocean View (U)

8.4 out of 10
Very good
(20 reviews)
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Partial Ocean View (L)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior E)

7.8 out of 10
Good
(7 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (L)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior (L))

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (U)

9.4 out of 10
Exceptional
(17 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (U)

8.2 out of 10
Very good
(53 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, B2C-US)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, Ocean View (B2C-US)

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Oceanfront (B2C-US)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (U)

8.0 out of 10
Very good
(26 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, Oceanfront (B2C-US)

  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

  • 334 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior (L))

  • 334 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (L)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Quadruple Suite with Sea View

  • 753 sq ft
  • Sea view
  • Sleeps 4

Suite Junior with Ocean View

  • 419 sq ft
  • Ocean view
  • Sleeps 2

Suite Junior with Partial Sea View

  • 333 sq ft
  • Partial sea view
  • Sleeps 3

Family Room -6 guests- Superior with Sea View

  • Sea view
  • Sleeps 6

Suite with Sea View

  • 484 sq ft
  • Sea view
  • Sleeps 2

Room Superior with Sea View

  • 333 sq ft
  • Sea view
  • Sleeps 3

Family Room -6 guests- Junior with Sea View

  • Sea view
  • Sleeps 6

About the neighborhood

Paradise Island

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive places you next to Lucayan Archipelago and within a 5-minute walk of Cabbage Beach. This 379-room, 4-star property has 2 outdoor pools along with a full-service spa and 5 restaurants.

What's nearby

  • Cabbage Beach - 3 min walk - 0.2 miles
  • Atlantis Casino - 9 min walk - 0.5 miles
  • Aquaventure - 11 min walk - 0.6 miles
  • Versailles Gardens - 11 min walk - 0.6 miles
  • Ocean Club Golf Course - 8 min drive - 1.6 miles

Getting around

  • Lynden Pindling Intl. Airport (NAS) - 30 min drive

Restaurants

  • ‪Poseidon's Table - ‬10 min walk
  • ‪Nobu - ‬9 min walk
  • ‪Plato's Bar - ‬10 min walk
  • ‪Marina Pizzeria - ‬13 min walk
  • ‪Shark Bites - Atlantis - ‬10 min walk

About this property

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Guests of Hotel Riu Palace Paradise Island - Adults Only - All Inclusive have access to a full-service spa, 2 outdoor pools, and a gym. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this adults-only property include a sauna, free WiFi in public areas, and coffee/tea in a common area.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bathrobes. Other amenities include minibars, coffee makers, and laptop-compatible safes. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and body treatments.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Atlantic
  • Bahamas
  • Krystal
  • Kulinarium
  • Tengoku

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Sauna
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Deep-tissue massages
  • Manicures/pedicures
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

All Inclusive Paradise Island
Palace Paradise Island
Paradise Island All Inclusive
Paradise Island Riu
Paradise Island Riu All Inclusive
Paradise Island Riu Palace
Riu Palace Paradise Island
Riu Palace Paradise Island All Inclusive Adults
Riu Paradise Island
Riu Paradise Island All Inclusive
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island All Inclusive
Riu Paradise Inclusive Adults
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island Adults Only All Inclusive

Frequently asked questions

Can I book all-inclusive options at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include volleyball, aerobics classes, and live performances.

How much does it cost to stay at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

As of Aug 4, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive on Aug 25, 2025 start from $389.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do close to Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

Guests positively rate the property's location in Paradise Island, just steps from Cabbage Beach and Lucayan Archipelago, and within a short walk of Atlantis Casino. You'll also find Versailles Gardens and Aquaventure less than a mile away.

Is there parking available at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Electric car charging is also available for guests.

Is a spa located at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, body treatments, and mani/pedis.

Does Hotel Riu Palace Paradise Island - Adults Only - All Inclusive include a casino?

No, Hotel Riu Palace Paradise Island - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

This adults-only all-inclusive property offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and 5 restaurants.

Does Hotel Riu Palace Paradise Island - Adults Only - All Inclusive have a hot tub?

No, but guests can enjoy a sauna at this all-inclusive property.

Does Hotel Riu Palace Paradise Island - Adults Only - All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Palace Paradise Island - Adults Only - All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Palace Paradise Island - Adults Only - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive.

Does Hotel Riu Palace Paradise Island - Adults Only - All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

The closest major airport to Hotel Riu Palace Paradise Island - Adults Only - All Inclusive is Lynden Pindling Intl. Airport (NAS), which is 12.3 mi away (30 minutes by car).

Can I book a room with a balcony at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

Yes, some guestrooms at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive offer a balcony and may feature ocean views.

Does Hotel Riu Palace Paradise Island - Adults Only - All Inclusive offer wedding services?

There are wedding services available at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive if that's in your vacation plans.

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1354 out of 3141 reviews
Rating 8 - Good. 859 out of 3141 reviews
Rating 6 - Okay. 498 out of 3141 reviews
Rating 4 - Poor. 232 out of 3141 reviews
Rating 2 - Terrible. 198 out of 3141 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for a quick 3 day trip. In retrospect wish it was longer. Enjoyed the activities throughout the day and the night entertainment was good too. We’d def stay here again. The staff were all very pleasant and attentive.
Stayed 3 nights in Jul 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. I will be sure to recommend everyone here. Thank you so much for being accommodating and helping me when my phone stopped working!
Stayed 4 nights in Jul 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely amazing. Special shout out to Sandra in housekeeping and Magnolia at front desk.
Stayed 7 nights in Jul 2025

10/10 Excellent

diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Food was great . Had a great time . Would recommend
Stayed 5 nights in Jul 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, amenities
Service around the property was average at best. No one was eager to help or provide exceptional customer service with one exception. They guys who helped set up chairs and umbrellas were great and eager to help. The food is not terrible but I wasn’t there for the food so it satisfied. Bars seemed to provide quick service. I don’t drink so I can’t comment on drink quality.
Stayed 5 nights in Jul 2025

4/10 Poor

Brandon

Disliked: Cleanliness, amenities
Dirty, smelled, rude staff
Stayed 4 nights in Jun 2025

8/10 Good

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we really enjoyed our stay. Staff was mostly friendly and attentive the restaurants were great besides the steak house. Wish there was a larger beer selection and resort could use and upgrade.
Stayed 5 nights in Jun 2025

6/10 Okay

Marilyn

Traveled with family
Liked: Cleanliness, property conditions & facilities
The beach is beautiful! Staff at the pool just roam and don’t ask you for drink orders unless u call them over. No staff taking orders on the beach. Umbrellas on the beach can be used only if not windy out because they don’t dig them into the sand enough and/or the umbrellas need to be renewed. Some evening Entertainment is great but at times, TOO loud. I was surprised to see younger kids, high school on this property. I don’t think they were even 18 yrs old. FYI - There is no ATM on the property. I wont be staying at this property again.
Stayed 5 nights in Jun 2025

6/10 Okay

Arlene Monica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff could have been more welcoming. Maintenance service for a room emergency could have been attended to quicker
Stayed 5 nights in Jun 2025

6/10 Okay

Kevin

Liked: Cleanliness
Stayed 6 nights in Jun 2025

10/10 Excellent

Luis

Stayed 1 night in Jun 2025

10/10 Excellent

Kelly Ann

Liked: Cleanliness, amenities, property conditions & facilities
The empty hotel next door! Front of the Riu needs paint
Stayed 6 nights in Jun 2025

2/10 Terrible

Chad

Stayed 5 nights in May 2025

10/10 Excellent

Saveliya

Stayed 5 nights in May 2025

8/10 Good

Diana

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff is very friendly and accommodating.
Stayed 4 nights in May 2025

8/10 Good

Ermira

Stayed 7 nights in May 2025

8/10 Good

Pawel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel needs some remodeling/updating in some areas- but is kept very clean. Staff was friendly and helpful, food and drinks were great. Bar had very nice selection.
Stayed 7 nights in May 2025

2/10 Terrible

Darchelle L

Stayed 3 nights in May 2025

6/10 Okay

Ivonne

Traveled with partner
Liked: Cleanliness
It was ok. We have stay in other RIU in Mexico and facilities and services were better.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ervin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Larry

Traveled with partner
Disliked: Amenities
First kudos to the following individuals: La Linda for assisting on getting dinner reservations, Udina for great mimosas, and Dekell for great drinks and friendly service. Now, Room's bathroom needs work....tile floor is unsafe when no fan is present and the toilet was not secured to floor. Would rather have a KING bed over two DOUBLES any day. Spa.. 'Hot Tube was just 'WARM'. Impossible to get into restaurants...yet when you did they were only a 1./3 full. Help problem? Buffet was Average at best. Bahamas and Krystal - - food needs great improvement. The Local Entertainment was SO LOUD we couldn't stay. There are other All Inclusive's in the area which we would try before ever coming back here. This was not our first time at this hotel...but definitely will be our last.
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Nicole, Port Chester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

MELISSA

Traveled with partner
Liked: Staff & service
We have stayed at other Riu’s and we were a little shocked to see the state of this building. It was just ok. You walked in and the staff handling your bags are great as well as the desk associates. The room was a small basic room. For $600 a night, I thought it’d be bigger and updated. The pool had many missing tiles and tiles that were recently epoxied back on. The lounge chairs were ok. The beach was nice but very annoying due to the people constantly selling rides or souvenirs. Food was ok, not spectacular. Hotel from beach side desperately needs to be pained.
Stayed 6 nights in Mar 2025

10/10 Excellent

pauline

Stayed 4 nights in Apr 2025