Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

4.0 star property

Photo gallery for Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

Poolside bar
Lobby sitting area
Poolside bar
Poolside bar
On the beach, white sand, sun loungers, beach towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Explore the area

View in a map
6307 Casino Drive, Paradise Island, New Providence, 0
  • Place, Cabbage Beach
    ‪4 min walk‬
  • Place, Aquaventure
    ‪11 min walk‬
  • Place, Atlantis Casino
    ‪13 min walk‬
  • Airport, Nassau (NAS-Lynden Pindling Intl.)
    ‪25 min drive‬

Room options

Junior Suite, Oceanfront (U)

8.2 out of 10
Very good
(66 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (U)

9.0 out of 10
Wonderful
(22 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (U)

8.0 out of 10
Very good
(402 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior, U)

8.4 out of 10
Very good
(183 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, Ocean View (U)

8.4 out of 10
Very good
(23 reviews)
  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite (Lateral Sea View - E)

7.4 out of 10
Good
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior E)

7.8 out of 10
Good
(7 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior (L))

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (U)

7.8 out of 10
Good
(36 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (B2C-US)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior, B2C-US)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, Ocean View (B2C-US)

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Family Suite, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Oceanfront (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Suite (Special | C)

8.0 out of 10
Very good
(3 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

8.8 out of 10
Excellent
(5 reviews)
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Ocean View (Superior | C)

8.0 out of 10
Very good
(10 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (C)

9.4 out of 10
Exceptional
(3 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

7.4 out of 10
Good
(26 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (L)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Suite, Ocean View (L)

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Suite, Oceanfront (E)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (B2C-US)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 334 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

  • 334 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Ocean View (Superior | B2C-CA)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

  • 334 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 484 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Oceanfront (B2C-CA)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Suite, Ocean View (B2C-CA)

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Standard Suite (Special | B2C-CA)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (B2C-CA)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • 334 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms, Partial Ocean View (L)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior (L))

  • 334 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior| E)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (E)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Suite, Ocean View (Superior E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Suite (Special | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Beachfront (Swim Up | Elite Club | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Quadruple Suite with Sea View

  • Sea view
  • 753 sq ft
  • Sleeps 4

Family Room -6 guests- Junior with Sea View

  • Sea view
  • Sleeps 6

Family Room -6 guests- Superior with Sea View

  • Sea view
  • Sleeps 6

Suite Junior with Ocean View

  • Ocean view
  • 419 sq ft
  • Sleeps 2

Suite with Sea View

  • Sea view
  • 484 sq ft
  • Sleeps 2

Suite Junior with Partial Sea View

  • Partial sea view
  • 333 sq ft
  • Sleeps 3

Room Superior with Sea View

  • Sea view
  • 333 sq ft
  • Sleeps 3

About the neighborhood

Paradise Island

Located within a 5-minute walk of Cabbage Beach, Hotel Riu Palace Paradise Island - Adults Only - All Inclusive is within a 15-minute stroll of Paradise Lagoon Beach North. This 379-room, 4-star property has 2 outdoor pools along with a full-service spa and 5 restaurants.

What's nearby

  • Cabbage Beach - 4 min walk - 0.3 miles
  • Paradise Lagoon Beach North - 9 min walk - 0.5 miles
  • Aquaventure - 11 min walk - 0.6 miles
  • Atlantis Casino - 13 min walk - 0.7 miles
  • Versailles Gardens - 14 min walk - 0.8 miles

Getting around

  • Lynden Pindling Intl. Airport (NAS) - 30 min drive

Restaurants

  • ‪Nobu - ‬9 min walk
  • ‪Marina Pizzeria - ‬13 min walk
  • ‪Shake Shack - ‬15 min walk
  • ‪Poseidon's Table - ‬10 min walk
  • ‪Silan By Alon Shaya - ‬14 min walk

About this property

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

Guests of Hotel Riu Palace Paradise Island - Adults Only - All Inclusive have access to a full-service spa, 2 outdoor pools, and a gym. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this adults-only property include a sauna, free WiFi in public areas, and coffee/tea in a common area.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bathrobes. Other amenities include minibars, coffee makers, and laptop-compatible safes. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and body treatments. The spa is open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Atlantic
  • Bahamas
  • Krystal
  • Kulinarium
  • Tengoku

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Sauna
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Deep-tissue massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

All Inclusive Paradise Island
Palace Paradise Island
Paradise Island All Inclusive
Paradise Island Riu
Paradise Island Riu All Inclusive
Paradise Island Riu Palace
Riu Palace Paradise Island
Riu Palace Paradise Island All Inclusive Adults
Riu Paradise Island
Riu Paradise Island All Inclusive
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island All Inclusive
Riu Paradise Inclusive Adults
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island Adults Only All Inclusive

Frequently asked questions

Can I book all-inclusive options at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include volleyball, aerobics classes, and live performances.

Is a free cancellation option available at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do close to Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

Guests positively rate the property's location in Paradise Island, just steps from Cabbage Beach, and within a 10-minute walk of Atlantis Casino and Paradise Lagoon Beach North. You'll also find Versailles Gardens and Aquaventure less than a mile away.

Will I be able to park at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

Yes, self parking is offered for free at the property. An electric car charging station is also available for guests.

Is a spa located at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, mani/pedis, and body treatments.

Does Hotel Riu Palace Paradise Island - Adults Only - All Inclusive include a casino?

No, Hotel Riu Palace Paradise Island - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Hotel Riu Palace Paradise Island - Adults Only - All Inclusive good for couples?

This adults-only property offers plenty of amenities for couples including a beach, 5 restaurants, and 2 outdoor pools.

Are there hot tubs at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

No, but guests can enjoy a sauna at this property.

Does Hotel Riu Palace Paradise Island - Adults Only - All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Palace Paradise Island - Adults Only - All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Palace Paradise Island - Adults Only - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive.

Are there connecting rooms at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

Yes, this property has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

The closest major airport to Hotel Riu Palace Paradise Island - Adults Only - All Inclusive is Lynden Pindling Intl. Airport (NAS), which is 12.3 mi away (30 minutes by car).

Can I book a room with a balcony at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?

Yes, some guestrooms at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive offer a balcony and may feature ocean views.

Does Hotel Riu Palace Paradise Island - Adults Only - All Inclusive offer wedding services?

There are wedding services available at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive if that's in your vacation plans.

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1671 out of 3822 reviews
Rating 8 - Good. 1028 out of 3822 reviews
Rating 6 - Okay. 606 out of 3822 reviews
Rating 4 - Poor. 273 out of 3822 reviews
Rating 2 - Terrible. 244 out of 3822 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Mary

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe was broken, Maintenance guy Michael very efficient to try to fix it numerous times. Upon check in , we never received wrist bands, were given 4 room keys and no towel cards. Staff acted as if it was our error and were very rude. We would not be "sneaking on " to that resort. There was no availability in any of the restaurants for our entire stay. We were "awarded" dinner reservations to compensate for Riu's staff mistakes. The breakfast and dinner buffets were very good. There is only one option for nighttime cocktails- the theater, which doesn't have any windows or open air. There is no other option for a cocktail other than the pool bar, which closes at 6pm. Beach was beautiful, but unfortunately it was too windy to enjoy. Water was beautiful but too dangerous to get into. That, of course, is not the resort's fault, just something to keep in mind when booking at beginning of hurricane season. I have stayed at a RIU in both Puerto Vallarta and Cancun that were MUCH larger and nicer.
Stayed 5 nights in Apr 2026

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit. Quick check in and check out, great selection of liquors. Food was always good. You’ll see some mixed reviews, not what those were about
Stayed 3 nights in Mar 2026

10/10 Excellent

Vanessa

Stayed 4 nights in Mar 2026

10/10 Excellent

Jessica Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the staff is AMAZING.
Stayed 4 nights in Mar 2026

10/10 Excellent

Hazel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful!!!
Stayed 5 nights in Jan 2026

8/10 Good

George, Memphis

Traveled with partner
Liked: Cleanliness
Staff was very nice and attentive. Buffet food was great! Never got bored with the selections, changed everyday. Bartenders were funny and interactive with guests. Plenty of beach chair space with umbrellas…staff set them up on demand.
Stayed 4 nights in Feb 2026

8/10 Good

Alena

Liked: Cleanliness, amenities, property conditions & facilities
The service was exceptional!!! My complaint is about the reservations to the restaurants. I paid a lot of money to stay here to enjoy all the things offered and this was my birthday trip I took solo and could not get a reservation for any of the restaurants offered!! I was stuck with buffets all trip long and the jerk stand. Highly disappointed!!!!!! Also the hot tub was not available it was out of service being worked on they said. I do not stay at hotels that don’t offer a hot tub so this will be my first and last time at this resort. Also this is suppose to be a home away from home… we should be able to control heat in our rooms. I froze all trip!!!! I’m anemic and always cold. The heat is my friend. When it’s in the low 60s wind blowing crazy…. I need HEAT!!! I was highly disappointed about that as well!!! I was given an extra blanket but that is so thin it does nothing. Do better!! Thanks
Stayed 3 nights in Jan 2026

4/10 Poor

Pedro

Traveled with partner
Staff need to be friendly Restaurants never available
Stayed 3 nights in Jan 2026

2/10 Terrible

Devinder

The room we were checked in was smelling. The a/c was so noisy that we called front desk and complained . The mechanic upon inspection reported to change the room. We were moved to another room nothing different. Next morning we reported to manager who paid no attention about our problems. The food is horrible and can’t eat . It is cold like from refrigerator. We even complained to the staff and they said it is as is. No food warmers. We spoke with many guests and all had same opinion. I don’t understand how people manage to stay for so many days. I found difficult to spend another day.
Stayed 4 nights in Jan 2026

2/10 Terrible

Lisa Ann

Never stayed there. Had a death in family. Tried contacting hitel but no answer
Stayed 3 nights in Jan 2026

10/10 Excellent

Tanya

Stayed 3 nights in Jan 2026

10/10 Excellent

Sonya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay. The staff was amazing and friendly—plenty of chairs around the pool. Hotel was clean.
View from our room.
Stayed 6 nights in Dec 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. The room was perfect. Thank you
Stayed 4 nights in Jan 2026

8/10 Good

Madeline

Stayed 4 nights in Jan 2026

10/10 Excellent

zachery

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every staff members was very nice and helpful
Stayed 3 nights in Jan 2026

10/10 Excellent

Angel

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Staff was so Nice. I mean everyone you talked to was so friendly. They were cleaning all around every day. Definitely a most visit again place.
Stayed 3 nights in Jan 2026

10/10 Excellent

drew

Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Stayed 7 nights in Jan 2026

6/10 Okay

Melissa

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean and comfortable. The staff were very attentive and helpful. The food at the Steakhouse was bey good; however, reservations to all restaurants were limited. We were there 6 nights and could only get into the Steakhouse once. Entertainment in the evening was nonexistent. The only area was a small lounge that was crowded every night. The pools and outside bar closed everyday at 6. Much of that area could be used for outdoor evening activities, such as movies, etc. The locals trying to sell drinks were very persistent, annoying, and rude. One man approached us (2 ladies) numerous times a day and made sexual comments. He made us very uncomfortable. Also we witnessed competing locals trying to rent jet skis get into a heated confrontation right in the middle of vacationers laying out. There needs to be more resort monitoring on the beach.
Stayed 6 nights in Jan 2026

6/10 Okay

CHAD

Stayed 5 nights in Jan 2026

8/10 Good

Antonio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, beach, taxi’s close by, restaurants were great, staff is attentive. Rooms could use more outlets/charging stations.
Stayed 4 nights in Jan 2026

6/10 Okay

Robert

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
the resort is ok needs some updating. Staff is friendly enough but don't really go out of their way to make friends or conversation. Seem to choose who they like. We had some cooler weather and rain and there isnt anything going on if that happens. Cleanliness of rooms needs help. Bed was comfortable and shower is great.
Stayed 4 nights in Jan 2026

8/10 Good

Clement Kwakye

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s always a great time staying at Riu. The staff was excellent and address everything I needed. I plan on staying there when I return. Thank you for the great service
Stayed 6 nights in Jan 2026

6/10 Okay

David

Traveled with family
Room had issues patio door did not close properly, one of the electrical outlets in the bathroom did not work
Stayed 7 nights in Jan 2026

8/10 Good

Arnold Howard, Toronto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Staff all around
Stayed 8 nights in Jan 2026