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Krystal Monterrey

3.5 star property
Hotel with a restaurant, a short walk to Macroplaza
VIP Access

Choose dates to view prices

Photo gallery for Krystal Monterrey

Lobby sitting area
Creator video
Breakfast, lunch, dinner served; international cuisine
Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi
Junior Suite | Executive lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • Breakfast available

Explore the area

Map
Calle Corregidora 519, Centro, Monterrey, NL, 64000
  • Macroplaza
    ‪5 min walk‬
  • Auditorium Pabellón M
    ‪5 min walk‬
  • Fundidora Park
    ‪2 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬
VIP Access
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Room options

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 2 Double Beds

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 2 Double Beds, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Room Deluxe

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Double Room Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

In-room safe, desk, iron/ironing board, free WiFi

Suite Junior

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Superior With Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Double Room Superior With Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Monterrey

Located in Monterrey Centro within a short walk of Macroplaza, Krystal Monterrey is within a mile (2 km) of other popular sights such as Fundidora Park. This 3.5-star hotel has 207 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Macroplaza - 5 min walk - 0.3 miles
  • Auditorium Pabellón M - 5 min walk - 0.3 miles
  • Basilica de Guadalupe - 14 min walk - 0.8 miles
  • Fundidora Park - 2 min drive - 1.0 mile
  • Cintermex - 4 min drive - 1.7 miles

Getting around

  • General I. Zaragoza Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 28 min drive

Restaurants

  • ‪Carl's Jr. - ‬2 min walk
  • ‪Panem At Hotel Kavia - ‬2 min walk
  • ‪Picas Buffet - ‬2 min walk
  • ‪Barandales - ‬2 min walk
  • ‪Las Alitas Centro - ‬3 min walk

About this property

Krystal Monterrey

Hotel with a restaurant, a short walk to Macroplaza
At Krystal Monterrey, guests have access to a gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for MXN 80 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, laundry facilities, and a banquet hall.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards.
Recreational amenities at the hotel include a fitness center.

Languages

English, Spanish

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Hotel Kavia Monterrey

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
9.0 out of 10, Wonderful, 1,965 reviews
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The price is $98
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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Flores

Things to do

  • Gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
  • Valet parking fee: MXN 80 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

Is free cancellation available at Krystal Monterrey?

Krystal Monterrey provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Krystal Monterrey?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Krystal Monterrey on Jun 22, 2025 start from $82.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Krystal Monterrey?

This hotel is situated in Monterrey Centro, just steps from Monterrey Metropolitan Museum and Museo Metropolitano de la Ciudad de Monterrey, and within a short walk of Macroplaza. You'll also find Fundidora Park and Cintermex within a short drive.

Will I be able to park at Krystal Monterrey?

Yes, valet parking is offered for MXN 80 per day. Accessible parking is also available for guests.

Does Krystal Monterrey feature a casino at the property?

No, Krystal Monterrey doesn't have a casino.

Will I find an indoor pool at Krystal Monterrey?

No, there is no indoor pool at this hotel.

Is Krystal Monterrey good for couples?

Couples staying at this hotel will appreciate amenities like around-the-clock room service as well as a bar and a restaurant.

Are there hot tubs at Krystal Monterrey?

No, this hotel doesn't have a spa tub.

Does Krystal Monterrey have a restaurant with a breakfast menu?

Yes, Krystal Monterrey serves buffet breakfast for a surcharge each morning at Café Flores.

Will Krystal Monterrey allow pets to stay for free?

No, pets aren't allowed at Krystal Monterrey though service animals are welcome.

Are there connecting rooms at Krystal Monterrey?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Krystal Monterrey?

The closest major airport to Krystal Monterrey is General Mariano Escobedo Intl. Airport (MTY), which is 19.9 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Krystal Monterrey?

No, there aren't any guestrooms with balconies at Krystal Monterrey.

Krystal Monterrey Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1064 out of 1925 reviews
Rating 8 - Good. 412 out of 1925 reviews
Rating 6 - Okay. 197 out of 1925 reviews
Rating 4 - Poor. 131 out of 1925 reviews
Rating 2 - Terrible. 121 out of 1925 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Enrique

Stayed 1 night in Feb 2025

8/10 Good

Yazmin

Liked: Cleanliness, staff & service
Bad and good experience
Stayed 3 nights in Mar 2025

8/10 Good

Ericka

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Honest review

First of all it was not good that you have to pay for parking when the reservation says free valet parking. You check in and the first thing they tell you is that you havevto pay for parking. It would be better to know ahead of time of the charge, no surprises. The hallways are dirty, the room had hair in the bathroom floor, the mirrors dirty and it needs more cleaning. A hotel of that category should be top notch. The beds are extremely comfortable and it is not noisy.
Stayed 1 night in Mar 2025

10/10 Excellent

Louis

Stayed 2 nights in Mar 2025

6/10 Okay

Guadalupe Isabel

Business traveler
Liked: Cleanliness
Need a lot of work. There was a huge noise next to my room every time someone use water facilties
Stayed 2 nights in Mar 2025

4/10 Poor

Walter, houston

Stayed 3 nights in Mar 2025

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Rocio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 2 nights in Nov 2024

8/10 Good

Arlene, South Padre Island

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
The Krystal is my go to place when I travel to Monterrey. Very friendly staff, good restaurant food & in the heart of old downtown. There were minor maintance issues like water leaked from the faucet handles when tuned on & the towels could use upgrading.
Stayed 4 nights in Feb 2025

4/10 Poor

Maurizio

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not really what expected, no explanation of nothing at check in, room was very dark, no mini bar and the sink was leaking, poor towel quality, dirty communal spaces and the amenities? which one? pool closed and gym not really inviting. this is not a 5star hotel neither a 4 star. some of the staff is nice. some reviews are made to keep this for a good average rate.
Stayed 4 nights in Feb 2025

4/10 Poor

Raynard

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty hotel with shower full of hair, stained towels, old. Wouldn't recommend this hotel to anyone.

2/10 Terrible

Ruben

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The attention is very bad, or worst that bad. The heater did not work
Stayed 3 nights in Feb 2025

10/10 Excellent

Enrique

Stayed 1 night in Jan 2025

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Guillermo

Stayed 2 nights in Feb 2025

10/10 Excellent

Brenda

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción para hospedarse en el centro de Monterrey
Stayed 2 nights in Feb 2025

2/10 Terrible

Adda

Stayed 3 nights in Feb 2025

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Cindy

Stayed 3 nights in Feb 2025

2/10 Terrible

Reyes G

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Had to pay extra for my husband. Reservation was for suite Sofa in the room had a bad stain Took 4 calls to get TV working (old tv not a smart tv) Rude employees. Never staying there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marcos

Stayed 3 nights in Feb 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

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