Staff were great,they were there when you need them,people are very helpful
Great location and staff very friendly and helpful. Air conditioning not working initially
The Hotel was in great condition, rooms very clean and comfortable.
It's close to everything in the center. Great shopping. Sightseeing. Tourist stuff
The a/c it wasn’t cold enough and was way too loud I told them 2 times and they send someone to check but I was the same
The room I booked was not delivered until after the third request. Gave me a very poor room which was rejected right away and it was not until speaking with the manager the following day that the deluxe room that was pre-arranged was provided.
Good location for tourism, clean place, nice staff, air conditioning a little noisy but apart from that I recommend the place.
Dirty room, shower door do not close, hot/cold water do not work (shower), the only good think is the location
Todo estuvo BIEN limpieza, personal cordial y amable, estacionamiento, etx
Bien, para ir de trabajo, no para ir de vacaciones con la familia. Se escucha mucho ruido de carros y gente. Deberían tener en una habitación doble como mínimo 4 toallas porque las mujeres utilizan dos, una para el pelo y una para el cuerpo.
Located in Monterrey Centro, Hotel Monterrey Macroplaza is adjacent to Macroplaza and within a 10-minute walk of other popular attractions like Barrio Antiguo. This 201-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and a 24-hour business center.
Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.
Hotel Monterrey Macroplaza's 201 air-conditioned rooms provide microwaves, minibars, and coffee makers. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls, free bottled water, and laptop-compatible safes are other standard amenities.
Guests of Hotel Monterrey Macroplaza enjoy access to free WiFi in public areas, a meeting room, and a 24-hour business center. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and concierge services.
Staff were great,they were there when you need them,people are very helpful
Great location and staff very friendly and helpful. Air conditioning not working initially
Good Day thank you very much for your feedback we continue to work to overcome your experiences Best Regards Bernardo Fraustro R Reservaciones
The Hotel was in great condition, rooms very clean and comfortable.
It's close to everything in the center. Great shopping. Sightseeing. Tourist stuff
The a/c it wasn’t cold enough and was way too loud I told them 2 times and they send someone to check but I was the same
The room I booked was not delivered until after the third request. Gave me a very poor room which was rejected right away and it was not until speaking with the manager the following day that the deluxe room that was pre-arranged was provided.
Good location for tourism, clean place, nice staff, air conditioning a little noisy but apart from that I recommend the place.
Thank you for your excelente review, we look foward to welcoming back again! Best regards,
Dirty room, shower door do not close, hot/cold water do not work (shower), the only good think is the location
Buen dia, Lamentamos que su estancia no haya cumplido con sus expectativas, le ofrecemos una disculpa y seguimos trabajando para superarlo en sus proximas estancias. saludos cordiales Bernardo Fraustro R