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Hotel Monterrey Macroplaza

3.5 star property
Hotel with free parking, steps from Macroplaza

Choose dates to view prices

Photo gallery for Hotel Monterrey Macroplaza

Exterior
Creator video
Indoor pool
Daily buffet breakfast (MXN 125 per person)
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Laundry
  • Breakfast available
  • Gym
  • Parking included

Explore the area

Map
Morelos 574 Ote Col. Centro, Monterrey, NL, 64000
  • Macroplaza
    ‪3 min walk‬
  • Auditorium Pabellón M
    ‪7 min walk‬
  • Fundidora Park
    ‪2 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

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Room options

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room, 2 Double Beds

7.6 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room, 1 Double Bed

7.6 out of 10
Good
(27 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room, 2 Double Beds

7.4 out of 10
Good
(59 reviews)
  • Sleeps 4
  • 2 Double Beds

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

Double Room Executive

  • Sleeps 2
  • 1 Queen Bed

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

Double Room Executive

  • Sleeps 4
  • 2 Double Beds

Double Room Standard

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Monterrey

Located in Monterrey Centro, Hotel Monterrey Macroplaza is adjacent to Macroplaza and within a mile (2 km) of other popular sights like Fundidora Park. This 201-room, 3.5-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Macroplaza - 3 min walk - 0.2 miles
  • Auditorium Pabellón M - 7 min walk - 0.4 miles
  • Basilica de Guadalupe - 15 min walk - 0.8 miles
  • Fundidora Park - 2 min drive - 1.0 mile
  • Cintermex - 4 min drive - 1.7 miles

Getting around

  • General I. Zaragoza Station - 2 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 27 min drive

Restaurants

  • ‪Casino Monterrey - ‬3 min walk
  • ‪Fuente de Neptuno - ‬3 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪Panem At Hotel Kavia - ‬4 min walk
  • ‪Picas Buffet - ‬1 min walk

About this property

Hotel Monterrey Macroplaza

Hotel with free parking, steps from Macroplaza
At Hotel Monterrey Macroplaza, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a 24-hour business center, a meeting room, and a computer station.
Guests can expect to find free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and laptop-compatible safes.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 125 for adults and MXN 125 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (55 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 125 for adults and MXN 125 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number HMO650310GK4

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Macroplaza
Monterrey Macroplaza
Monterrey Macroplaza Monterrey
Hotel Monterrey Macroplaza Hotel
Hotel Monterrey Macroplaza Monterrey
Hotel Monterrey Macroplaza Hotel Monterrey

Frequently asked questions

Are free cancellation options available at Hotel Monterrey Macroplaza?

Hotel Monterrey Macroplaza offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see near Hotel Monterrey Macroplaza?

This hotel is situated in Monterrey Centro, just steps from Macroplaza and Monterrey Metropolitan Museum, and within a short walk of Auditorium Pabellón M. You'll also find Fundidora Park and Cintermex within a short drive.

Is there parking available at Hotel Monterrey Macroplaza?

Yes, covered self parking is offered for free at the hotel.

Does Hotel Monterrey Macroplaza have a casino?

No, Hotel Monterrey Macroplaza doesn't have a casino.

Is there an indoor pool at Hotel Monterrey Macroplaza?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

Is Hotel Monterrey Macroplaza good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a restaurant, and proposal/romance packages.

Are there hot tubs at Hotel Monterrey Macroplaza?

No, there isn't a spa tub at this hotel.

Does Hotel Monterrey Macroplaza have a restaurant that serves breakfast?

Yes, Hotel Monterrey Macroplaza serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hotel Monterrey Macroplaza allow pets to stay for free?

No, pets aren't allowed at Hotel Monterrey Macroplaza.

Are there connecting rooms at Hotel Monterrey Macroplaza?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Monterrey Macroplaza?

The closest major airport to Hotel Monterrey Macroplaza is General Mariano Escobedo Intl. Airport (MTY), which is 19.9 mi away (27 minutes by car).

Are there rooms with balconies at Hotel Monterrey Macroplaza?

No, there aren't any guestrooms with balconies at Hotel Monterrey Macroplaza.

Does Hotel Monterrey Macroplaza have a wedding venue on site?

There are wedding services available at Hotel Monterrey Macroplaza if that's in your vacation plans.

Hotel Monterrey Macroplaza Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 392 out of 1005 reviews
Rating 8 - Good. 233 out of 1005 reviews
Rating 6 - Okay. 159 out of 1005 reviews
Rating 4 - Poor. 91 out of 1005 reviews
Rating 2 - Terrible. 130 out of 1005 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alma O

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the macroplaza with all the shopping and restaurants, great place for everyone!!
Stayed 3 nights in May 2025

4/10 Poor

Mario, WOOD DALE

Traveled with partner
Disliked: Amenities, property conditions & facilities
The room was old and dirty. The bathroom door handle was falling off, as was the one where the towels were placed. The chair in the room was extremely dirty and stained, and it looked more like a motel than a hotel. The sheets were torn and the towels had holes in them. The experience was simply bad for all of the reasons mentioned here.
Stayed 3 nights in Mar 2025

6/10 Okay

Haywood

Business traveler
Liked: Cleanliness, staff & service
The water never really heated up in the shower. The AC in the room did not cool well. There were no electrical outlets near the bed /night stand. That added up to a not so pleasant stay
Stayed 2 nights in Mar 2025

2/10 Terrible

Blanca E.

Disliked: Cleanliness, property conditions & facilities
Old, humid and dirty
Stayed 1 night in Mar 2025

10/10 Excellent

Adonai, Weslaco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen valor. Excelente ubicación.
Stayed 2 nights in Feb 2025

10/10 Excellent

Reynaldo Estrada

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I liked everything around and very safe t walk around the area
Stayed 7 nights in Mar 2025

8/10 Good

Ericka

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good stay

I have stayed at this hotel before. I like the area because its right across from Macroplaza. Easy courtesy parking, walkable, shopping and dining options galore. The hotel itself is fine but it is somewhat run down, management needs to pay attention to that.
Stayed 1 night in Mar 2025

8/10 Good

Anibal

Liked: Cleanliness, staff & service, property conditions & facilities
The AC makes was noise
Stayed 1 night in Mar 2025

8/10 Good

ISMAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs update.
Stayed 4 nights in Feb 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
El AC hace mucho ruido
Stayed 1 night in Mar 2025

6/10 Okay

Eric

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Feb 2025

8/10 Good

Felix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Feb 2025

6/10 Okay

veronica

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is being renovated in the lobby and some areas, to these took good, but the rooms need to be renovated. The second night they gave me a better room. Rooms are clean are clean but carpets and furniture and old. I will suggest just to renovate these.
Stayed 1 night in Feb 2025

6/10 Okay

Rafael

Stayed 1 night in Feb 2025

4/10 Poor

veronica

Traveled with group, Business traveler
Disliked: Property conditions & facilities
The furniture is old and damage. Beds are hard and pillows too high for the neck. No comfortables for me. People in and out making noise in the wall in the middle of the nite.
Stayed 1 night in Feb 2025

6/10 Okay

Billy

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

Convenient but needs updates

The staff were friendly and helpful. However, facilities needed some fixes and updates. My first room had a leak under the bathroom sink. The replacement room had a toilet that was lopsided and needed to jiggle the handle so it doesn't keep running. The shower didn't have any place to put the soap and other toiletries. I think it fell off before and wasn't replaced. The AC and heat can run for hours but is very load so you can't really hear the TV or talk on the phone with it on. But it was centrally located and very good for logistics
Stayed 4 nights in Feb 2025

6/10 Okay

Adrián

Liked: Cleanliness, staff & service
.
Stayed 4 nights in Jan 2025

2/10 Terrible

JESSICA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was dirty. Smelled bad. Infestation of roaches. Staff was aware and related we would be reimbursed for cancelling the accommodations and was ultimately charged for a room we did not stay in for several days.
Stayed 3 nights in Nov 2024

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay started off bad. Paid for a high end room and was put in one that the bed barely fit in there. We had to step aside of each other to move around the room. Paid for breakfast to be included and front desk said it didn’t show and we would have to check the next morning. After we went down to complain front desk said that was a superior room. Told him I wouldn’t take it and to move us. Was then changed to a 2room suite that was spacious. If I hadn’t complained we would have been stuck in a 12x12 room. The young lady at front the next day was very pleasant and accommodating. She found our breakfast passes right away and she was really the best both Saturday and Sunday morning. I will probably stay there again but will ask first if we are getting what we really paid for.
Stayed 2 nights in Jan 2025

10/10 Excellent

Reynaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around
Stayed 9 nights in Dec 2024

6/10 Okay

Luis Pelayo

Liked: Cleanliness, amenities
Great location, this is an ideal place to stay if you're looking to walk around Barrio Antiguo, Santa Lucia and Fundidora and not planning to stay in your room much.
Stayed 1 night in Dec 2024

4/10 Poor

CLAUDIA

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No heater on the rooms
Stayed 3 nights in Dec 2024

4/10 Poor

olga

Traveled with family
This is not a hotel, this is more in between hotel and motel
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria de Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Nohelia

Hotel is nice and comfortable Bathroom smells really bad
Stayed 3 nights in Nov 2024

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