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Best Western Centro Monterrey

3.0 star property

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Photo gallery for Best Western Centro Monterrey

Lobby
Lobby
Street view
Interior detail
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Benito Juarez Avenue # 359 North, Downtown Area, Monterrey, NL, 64000
  • Place, Alameda
    ‪9 min walk‬
  • Place, Santa Lucia Riverwalk
    ‪12 min walk‬
  • Place, Macroplaza
    ‪15 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Non-Smoking

  • Sleeps 4

King Room - Non-Smoking

  • Sleeps 2

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About the neighborhood

Monterrey

Located in Monterrey Centro within a mile (2 km) of Macroplaza, Best Western Centro Monterrey is within 2 miles (3 km) of other popular sights such as Fundidora Park. This 3-star hotel has 49 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Alameda - 9 min walk - 0.5 miles
  • Santa Lucia Riverwalk - 12 min walk - 0.7 miles
  • Macroplaza - 15 min walk - 0.8 miles
  • Auditorium Pabellón M - 2 min drive - 1.0 mile
  • Fundidora Park - 3 min drive - 1.5 miles

Getting around

  • Alameda Station - 7 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 37 min drive

Restaurants

  • ‪Los Frijoles - ‬3 min walk
  • ‪Taquería Juárez - ‬5 min walk
  • ‪Cocteleria El Ricas - ‬4 min walk
  • ‪La Mexicana - ‬2 min walk
  • ‪Rosa Nautica - ‬4 min walk

About this property

Best Western Centro Monterrey

Best Western Centro Monterrey features a gym, free WiFi in public areas, and meeting rooms. There's free parking and a free area shuttle. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include conference space, a business center, and free newspapers.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Other amenities include coffee makers, free local calls, and hair dryers.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Free shopping center shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MXN 140 for adults and MXN 140 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Free theme park shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 140 for adults and MXN 140 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Centro
Best Western Centro Hotel
Best Western Centro Hotel Monterrey
Best Western Centro Monterrey
Best Western Monterrey Centro
Centro Monterrey
Monterrey Centro
Best Western Centro Monterrey Hotel
Monterrey Best Western
Best Western Monterrey
Centro Monterrey Monterrey
Best Western Centro Monterrey Hotel
Best Western Centro Monterrey Monterrey
Best Western Centro Monterrey Hotel Monterrey

Frequently asked questions

What can I see around Best Western Centro Monterrey?

This hotel is situated in Monterrey Centro within a short 19-minute walk of Macroplaza and also 9 minutes on foot from Alameda. You'll also find Fundidora Park and Arena Monterrey within a short drive.

How much does it cost to stay at Best Western Centro Monterrey?

As of Mar 4, 2026, prices found for a 1-night stay for 2 adults at Best Western Centro Monterrey on Mar 6, 2026 start from 72.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Centro Monterrey?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Centro Monterrey have a casino?

No, Best Western Centro Monterrey doesn't have a casino.

Will I find an indoor pool at Best Western Centro Monterrey?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western Centro Monterrey?

Couples staying at this hotel will appreciate amenities like a turndown service as well as a restaurant and a free theme park shuttle.

Are there hot tubs at Best Western Centro Monterrey?

No, this hotel doesn't have a spa tub.

Does Best Western Centro Monterrey feature a restaurant that includes a breakfast menu?

Yes, Best Western Centro Monterrey serves continental breakfast each morning for a surcharge from its restaurant.

Does Best Western Centro Monterrey allow pets to stay free of charge?

No, pets aren't allowed at Best Western Centro Monterrey.

Does Best Western Centro Monterrey have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Best Western Centro Monterrey?

The closest major airport to Best Western Centro Monterrey is General Mariano Escobedo Intl. Airport (MTY), which is 19.7 mi away (37 minutes by car).

Can I book a room with a balcony at Best Western Centro Monterrey?

No, there aren't any guestrooms with balconies at Best Western Centro Monterrey.

Best Western Centro Monterrey Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 315 out of 948 reviews
Rating 8 - Good. 329 out of 948 reviews
Rating 6 - Okay. 174 out of 948 reviews
Rating 4 - Poor. 76 out of 948 reviews
Rating 2 - Terrible. 54 out of 948 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Leticia

Stayed 1 night in Dec 2025

10/10 Excellent

Ivan

Stayed 4 nights in Oct 2025

2/10 Terrible

XAVIER

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Gave me wrong room type
Stayed 1 night in Sep 2025

2/10 Terrible

Louis

Stayed 4 nights in Aug 2025

8/10 Good

Cinthia

Stayed 1 night in Jul 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

BLANCA

Business traveler
Just fine
Stayed 1 night in May 2025

2/10 Terrible

Cynthia

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
It smelled like drainage all the time and There was no iron in the room I have to call to the receptionist to ask for one.
Stayed 3 nights in May 2025

10/10 Excellent

Georgina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Melynda, Bel Air

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Staff & service, property conditions & facilities
clean better the rooms
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

The room was not properly cleaned. Also, water pressure was low. The AC is not temperature-controlled. Either turn off or on. I am not staying there anymore.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, amenities
Great as always! My go to hotel everytime I visit Monterrey.
Stayed 3 nights in Dec 2024

10/10 Excellent

Raymundo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible and walks to areas of interest
Stayed 2 nights in Jul 2024

8/10 Good

jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location
Stayed 1 night in May 2024

4/10 Poor

Isidro

Business traveler
Disliked: Staff & service, amenities
Toallas incompletas, no hay teléfono en la habitación, mucho ruido, Baja presión de agua en regadera
Stayed 2 nights in Feb 2024

10/10 Excellent

Santiago

Stayed 1 night in Dec 2023

2/10 Terrible

Drew

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was fine but the Ac until didn’t really work and it made a noise all night long. We had to leave a day earlier because we couldn’t stand it anymore.
Stayed 2 nights in Oct 2023

2/10 Terrible

Jeronima

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property had bedbugs.
Stayed 3 nights in Oct 2023

4/10 Poor

Adrian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Staff great, extremely old/poor facility

Firstly the staff are super friendly and helpful, however the hotel has three major flaws; 1) the air-conditioning is old and as loud as a jet engine, so you can't hear anything or or make calls while it is on, 2) the worst quality/speed internet I've every experienced, you basically sign into a hotspot and it's unsecure, and it drops off and you will end up trying to sign in 100 times a day, again no streaming or video calls, 3) it is listed as having a gym but every single piece of equipment is from the dump/trash and broken and doesn't work. The only thing in the gym not broken were four solatary dumbbells.
Stayed 8 nights in Sep 2023

10/10 Excellent

Jose Antonio Gonzalez

Stayed 1 night in Feb 2023

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent employees

Very helpful staff. The restaurant, front desk, and clening employees are always willing to help and make you feel welcomed.
Stayed 2 nights in Jan 2023

8/10 Good

Daryl, Laredo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great central location for ubering. close to barrio antiguo but not too close. great market shopping all around. parking a bit tight with a half ton truck. seemed perfectly safe. food options very limited, yogurt and bread, but a full menu is available n cheap. beds were ok, probably shouldve asked for more pillows.
Stayed 3 nights in Nov 2022

10/10 Excellent

Daniel

Good stay. Nice place. Good price
Stayed 2 nights in Oct 2022

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