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Crowne Plaza Monterrey, an IHG Hotel

4.0 star property
Hotel with 3 restaurants, a quick walk to Auditorium Pabellón M

Choose dates to view prices

Photo gallery for Crowne Plaza Monterrey, an IHG Hotel

Exterior
Indoor pool, sun loungers
In-room safe, desk, soundproofing, iron/ironing board
3 restaurants, breakfast, lunch, dinner served; international cuisine
Property amenity

Reviews

8.8

Excellent

Popular amenities

  • Restaurant
  • Breakfast available
  • Bar
    BarBar
  • Pool
    PoolPool
  • Spa
    SpaSpa
  • Parking included
    Parking includedParking included

Explore the area

Map
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000
  • Popular LocationAuditorium Pabellón M3 min walk
  • Popular LocationMacroplaza10 min walk
  • Popular LocationBasilica de Guadalupe17 min walk
  • AirportMonterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)30 min drive

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About the neighborhood

Monterrey

Located in Monterrey Centro, Crowne Plaza Monterrey, an IHG Hotel is within a 5-minute walk of Auditorium Pabellón M and within 15 minutes of other popular attractions like Macroplaza. This hotel has 403 rooms and welcomes guests with conveniences like 3 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Auditorium Pabellón M - 3 min walk
  • Macroplaza - 10 min walk
  • Basilica de Guadalupe - 17 min walk
  • Fundidora Park - 6 min drive
  • Arena Monterrey - 6 min drive

Getting around

  • Padre Mier Station - 9 min walk
  • The preferred airport is General Mariano Escobedo Intl. Airport (MTY): 31-min drive, 20.2 mi/32.5 km.

Restaurants

  • ‪Club Ejecutivo - ‬2 min walk
  • ‪La Puntada Restaurante - ‬6 min walk
  • ‪Panem At Hotel Kavia - ‬4 min walk
  • ‪Mariachelas - ‬4 min walk
  • ‪Chilo Tacos & Grill - ‬5 min walk

About this property

Crowne Plaza Monterrey, an IHG Hotel

Hotel with 3 restaurants, a quick walk to Auditorium Pabellón M
Crowne Plaza Monterrey, an IHG Hotel features a full-service spa, an indoor pool, and a children's pool. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this spa hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, hair dryers, and safes are also available.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 385 for adults and MXN 149 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Las Ventanas
  • Lobby Bar
  • The Golf Experience

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business center
  • 893 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 385 for adults and MXN 149 for children
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:30 AM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Frequently asked questions

Is free cancellation available at Crowne Plaza Monterrey, an IHG Hotel?

Crowne Plaza Monterrey, an IHG Hotel provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Monterrey, an IHG Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Monterrey, an IHG Hotel on Aug 6, 2024 start from $101.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Crowne Plaza Monterrey, an IHG Hotel?

This hotel is situated in Monterrey Centro, just steps from Auditorium Pabellón M, and within a 10-minute walk of Plaza Zaragoza and Plaza Mexico. You'll also find Fundidora Park and Macroplaza within a short drive.

Is there parking available at Crowne Plaza Monterrey, an IHG Hotel?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Is there a spa at Crowne Plaza Monterrey, an IHG Hotel?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Crowne Plaza Monterrey, an IHG Hotel include a casino on the premises?

No, Crowne Plaza Monterrey, an IHG Hotel doesn't have a casino.

Is there an indoor pool at Crowne Plaza Monterrey, an IHG Hotel?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Crowne Plaza Monterrey, an IHG Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 3 restaurants.

Does Crowne Plaza Monterrey, an IHG Hotel have a hot tub?

No, but this hotel does have a sauna.

Does Crowne Plaza Monterrey, an IHG Hotel have a restaurant with a breakfast menu?

Yes, Crowne Plaza Monterrey, an IHG Hotel has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Crowne Plaza Monterrey, an IHG Hotel allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza Monterrey, an IHG Hotel though service animals are welcome.

Does Crowne Plaza Monterrey, an IHG Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Crowne Plaza Monterrey, an IHG Hotel?

The closest major airport to Crowne Plaza Monterrey, an IHG Hotel is General Mariano Escobedo Intl. Airport (MTY), which is 20.2 mi away (31 minutes by car).

Can I book a room with a balcony at Crowne Plaza Monterrey, an IHG Hotel?

No, there aren't any guestrooms with balconies at Crowne Plaza Monterrey, an IHG Hotel.

Crowne Plaza Monterrey, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 886 out of 1446 reviews" "
Rating 8 - Good. 342 out of 1446 reviews" "
Rating 6 - Okay. 105 out of 1446 reviews" "
Rating 4 - Poor. 61 out of 1446 reviews" "
Rating 2 - Terrible. 52 out of 1446 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities
Small TV. Outdated decor. Old , old.
Stayed 1 night in Apr 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Frank

Stayed 1 night in Apr 2024

8/10 Good

Martin

Stayed 1 night in Apr 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, actually outstanding breakfast. Nice bed, clean and spacious room. Super nice staff. Monterrey was a surprisingly nice city.
Stayed 8 nights in Apr 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a it’s pretty good
Stayed 3 nights in Apr 2024

10/10 Excellent

Martha

Stayed 1 night in Apr 2024

6/10 Okay

Arturo

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El hotel está bien ubicado, el problema es que las habitaciones son muy viejas, la regadera se trababa, el baño se encharcaba, el agua salía a presión como si estuvieras en un lava carros, el internet es muy lento y el staff es muy atento quizá sea lo único destacable de el hotel con respecto al precio
Stayed 4 nights in Mar 2024

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felicidades a todo el personal del hotel. Todos muy amables y dispuestos a ayudar a las personas que lo soliciten. Lo unico que no me gusto y que me desespero, fue que tuve muchos problemas para ordenar comida al cuarto. Una vez que entraba en el Codigo, me llevaba a una pagina de microsoft y tenia que poner mi email. Esto lo hice cinco veces y nunca me dejo ver el menu. Por favor haganlo mas facil, que el codigo abra el menu directamente seria mas facil y rapido. :) Gracias!
Stayed 3 nights in Mar 2024

10/10 Excellent

Alfredo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Not great experience
We did the Check in at 7 pm at room was not available after 45 min after... Dirty Towells on the room. Persons on the hotel all cain.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Obviously it was one of the best in the city a decade ago and needs some renovations and upgrades.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, so sparkling! The food is incredible! The employees of this hotel are amazing. I have never had a better stay in any hotel then I have at the Crowne Plaza, Monterrey Mexico. They made me feel so welcome, relaxed, and spoiled. I go to Monterey quite a bit. I’m never staying anywhere else! Good job manager, and all employees!!❤️
Stayed 3 nights in Mar 2024

10/10 Excellent

RICHARD, Santa Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and awesome city view
Stayed 4 nights in Feb 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near everything
Stayed 1 night in Feb 2024

10/10 Excellent

Aglaéh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Miguel e

Disliked: Staff & service, property conditions & facilities
Breakfast as always was great, kids were excited to swim but pool was out of service until February. Would be nice if they would make a note of that before booking
Stayed 1 night in Jan 2024

10/10 Excellent

Amor

Stayed 3 nights in Jan 2024

8/10 Good

FCO JAVIER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel is great, excelente location, the food at the restaurant is delicious. The only thing is the waiting line at the restaurant is to slow and they don't give fast pass to the guest at hotel with the breakfast already paid.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would have been nicer if the pool and gym would have been available given that we ended up extending our stay
Stayed 4 nights in Jan 2024

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

6/10 Okay

IRIS ROCIO

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2023