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Crowne Plaza Monterrey by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Monterrey by IHG

Indoor pool, sun loungers
Property video
Exterior
Meeting facility
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000
  • Place, Auditorium Pabellón M
    ‪2 min walk‬
  • Place, Macroplaza
    ‪10 min walk‬
  • Place, Basilica of Our Lady of Guadalupe
    ‪10 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪34 min drive‬

Room options

View all photos for Premium Room

Premium bedding, down comforters, in-room safe, desk

Premium Room

  • 298 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Club Lounge Access

Standard Room, 2 Queen Beds, Club Lounge Access | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Club Lounge Access

9.0 out of 10
Wonderful
(7 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor)

Standard Room, 2 Queen Beds (Low Floor) | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds (Low Floor)

9.6 out of 10
Exceptional
(13 reviews)
  • 298 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down comforters, in-room safe, desk

Presidential Suite

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(84 reviews)
  • 298 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(155 reviews)
  • 298 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, desk

Standard Room

9.8 out of 10
Exceptional
(6 reviews)
  • 298 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Standard Room, 1 King Bed, Club Lounge Access | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Club Lounge Access

9.0 out of 10
Wonderful
(4 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

Standard Room, 1 King Bed (Low Floor) | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed (Low Floor)

8.4 out of 10
Very good
(22 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Monterrey

Located in Monterrey Centro, Crowne Plaza Monterrey by IHG is within a 5-minute walk of Auditorium Pabellón M and within 15 minutes of other popular attractions like Macroplaza. This 4-star hotel has 403 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Auditorium Pabellón M - 2 min walk - 0.1 miles
  • Macroplaza - 10 min walk - 0.6 miles
  • Basilica of Our Lady of Guadalupe - 10 min walk - 0.6 miles
  • Alameda - 17 min walk - 0.9 miles
  • Fundidora Park - 3 min drive - 1.2 miles

Getting around

  • Padre Mier Station - 9 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 35 min drive

Restaurants

  • ‪Club Ejecutivo - ‬1 min walk
  • ‪La Puntada - ‬6 min walk
  • ‪1900 - ‬5 min walk
  • ‪Panem At Hotel Kavia - ‬5 min walk
  • ‪Chilo Tacos & Grill - ‬5 min walk

About this property

Crowne Plaza Monterrey by IHG

Crowne Plaza Monterrey by IHG features an indoor pool, a children's pool, and a 24-hour gym. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include a sauna, free WiFi in public areas, and conference space.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers. Coffee makers, safes, and phones are also available.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 449 for adults and MXN 169 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Las Ventanas
  • Lobby Bar
  • The Golf Experience

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business center
  • 893 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from January 13 2026 to March 23 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from January 13 2026 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for MXN 238 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Service fee: MXN 25 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 449 for adults and MXN 169 for children
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: MXN 238 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Frequently asked questions

Is free cancellation available at Crowne Plaza Monterrey by IHG?

Crowne Plaza Monterrey by IHG provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Monterrey by IHG?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Monterrey by IHG on Apr 3, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Crowne Plaza Monterrey by IHG?

This hotel is situated in Monterrey Centro, just steps from Auditorium Pabellón M and Escenario GNP Seguros, and within a short walk of Plaza Mexico. You'll also find Fundidora Park and Macroplaza within a short drive.

Will I be able to park at Crowne Plaza Monterrey by IHG?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Crowne Plaza Monterrey by IHG include a casino on the premises?

No, Crowne Plaza Monterrey by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Monterrey by IHG?

Yes, this hotel has an indoor pool. Note though that pool facilities will be unavailable from January 13 2026 until March 23 2026 (subject to change).

Is Crowne Plaza Monterrey by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 3 restaurants, an indoor pool, and a bar/lounge.

Does Crowne Plaza Monterrey by IHG have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Crowne Plaza Monterrey by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Monterrey by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Crowne Plaza Monterrey by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza Monterrey by IHG though service animals are welcome.

Does Crowne Plaza Monterrey by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Crowne Plaza Monterrey by IHG?

The closest major airport to Crowne Plaza Monterrey by IHG is General Mariano Escobedo Intl. Airport (MTY), which is 20.2 mi away (35 minutes by car).

Can I book a room with a balcony at Crowne Plaza Monterrey by IHG?

No, you won't find guestrooms with balconies at Crowne Plaza Monterrey by IHG.

Crowne Plaza Monterrey by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1102 out of 1683 reviews
Rating 8 - Good. 330 out of 1683 reviews
Rating 6 - Okay. 147 out of 1683 reviews
Rating 4 - Poor. 53 out of 1683 reviews
Rating 2 - Terrible. 51 out of 1683 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities
The air conditioning never worked in the room. We reported the situation but nothing was resolved.
Stayed 2 nights in Dec 2025

10/10 Excellent

Noe A

Stayed 1 night in Sep 2025

10/10 Excellent

Saul, El Paso

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Nov 2025

8/10 Good

Karina

Stayed 1 night in Nov 2025

8/10 Good

Jose Miguel

Business traveler
Liked: Cleanliness, staff & service, amenities
Reservation it was ok … executive at front desk doesn’t explain nothing… and not a good hostess
Stayed 1 night in Nov 2025

10/10 Excellent

Ileana

Stayed 1 night in Nov 2025

10/10 Excellent

Ricardo

Stayed 3 nights in Nov 2025

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking lot is nightmare if you have car
Stayed 1 night in Nov 2025

10/10 Excellent

Jesus M

Stayed 2 nights in Nov 2025

8/10 Good

Bhadrasena Mohan Das, Mission Viejo

Shower and bathroom sink had problems. Bed was comfortable.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rosendo

8/10 Good

Enrique

Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 3 nights in Nov 2025

4/10 Poor

Connie

Business traveler
Liked: Cleanliness, staff & service, amenities
The problem was at the restaurant. It was a really bad customer service, they were delayed with everything and they ignore me twice when I asked for things… the food was good. The problem is the services. I spoke with the manager, but I did not receive any email or phone call regarding about this. I wanna continue going because I like the room Services and I like the room. Elevators is another problem because they are so slow and sometimes they are working only one or two.
Stayed 1 night in Oct 2025

10/10 Excellent

Eduardo

Stayed 1 night in Nov 2025

8/10 Good

Jesus

Stayed 3 nights in Nov 2025

8/10 Good

George

Stayed 4 nights in Nov 2025

6/10 Okay

Analaura

Stayed 3 nights in Oct 2025

2/10 Terrible

assem

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff lacking and dirty room
Stayed 2 nights in Nov 2025

8/10 Good

Josue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was good , except when i was checking out they as to pay a fee for using expedia, that was strange i’ve used expedia all the time this was a first
Stayed 2 nights in Oct 2025

10/10 Excellent

FIDEL

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, good location, nice restaurant
Stayed 4 nights in Oct 2025

6/10 Okay

Jose Milton

Stayed 1 night in Nov 2025

6/10 Okay

Jose Milton

Stayed 3 nights in Oct 2025

8/10 Good

Nilam

Business traveler
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Ana Luz

Stayed 4 nights in Oct 2025

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