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Krystal Monterrey

3.5 star property
Hotel with a restaurant, 5-minute walk to Macroplaza

Choose dates to view prices

Photo gallery for Krystal Monterrey

Interior
Creator video
Interior
Daily buffet breakfast (MXN 350 per person)
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Calle Corregidora 519, Centro, Monterrey, NL, 64000
  • Place, Macroplaza
    ‪5 min walk‬
  • Place, Auditorium Pabellón M
    ‪5 min walk‬
  • Place, Santa Lucia Riverwalk
    ‪9 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite Junior

In-room safe, desk, iron/ironing board, free WiFi

Suite Junior

  • 613 sq ft
  • Sleeps 2

View all photos for Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Room Deluxe

  • 355 sq ft
  • Sleeps 2

View all photos for Double Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Double Room Deluxe

  • 355 sq ft
  • Sleeps 4

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(90 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(100 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior with Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Double Room Superior with Mountain View

  • 355 sq ft
  • Sleeps 4

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About the neighborhood

Monterrey

Located in Monterrey Centro within a short walk of Macroplaza, Krystal Monterrey is within a mile (2 km) of other popular sights such as Fundidora Park. This 3.5-star hotel has 207 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Fuente de la Vida o Neptuno - 3 min walk - 0.2 miles
  • Macroplaza - 5 min walk - 0.3 miles
  • Auditorium Pabellón M - 5 min walk - 0.3 miles
  • Explanada de los Heroes - 7 min walk - 0.4 miles
  • Santa Lucia Riverwalk - 9 min walk - 0.5 miles

Getting around

  • General I. Zaragoza Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 28 min drive

Restaurants

  • ‪Sierra Madre Brewing Co. - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪1900 - ‬1 min walk
  • ‪Mi Tierra - ‬3 min walk
  • ‪Panem At Hotel Kavia - ‬2 min walk

About this property

Krystal Monterrey

Hotel with a restaurant, 5-minute walk to Macroplaza
At Krystal Monterrey, guests have access to a gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for MXN 180 per stay. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Additional amenities include a business center and a banquet hall.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards.
Recreational amenities at the hotel include a fitness center.

Similar properties

Standard Double Room | In-room safe, desk, laptop workspace, iron/ironing board
Hotel Kavia Monterrey
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
9.0 out of 10, Wonderful, 2,352 reviews
$73 nightly
The price is $86
Feb 11 - Feb 12
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 180 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Flores

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
  • Valet parking fee: MXN 180 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

Is free cancellation available at Krystal Monterrey?

Krystal Monterrey provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Krystal Monterrey?

As of Jan 12, 2026, prices found for a 1-night stay for 2 adults at Krystal Monterrey on Jan 25, 2026 start from $102.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Krystal Monterrey?

This hotel is situated in Monterrey Centro, just steps from Monterrey Metropolitan Museum and Museo Metropolitano de la Ciudad de Monterrey, and within a short walk of Macroplaza. You'll also find Fundidora Park and Cintermex within a short drive.

Is there parking available at Krystal Monterrey?

Yes, valet parking is offered for MXN 180 per stay. Accessible parking is also available for guests.

Does Krystal Monterrey feature a casino at the property?

No, Krystal Monterrey doesn't have a casino.

Will I find an indoor pool at Krystal Monterrey?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Krystal Monterrey?

Couples staying at this hotel will appreciate amenities like around-the-clock room service as well as a bar and a restaurant.

Does Krystal Monterrey have a hot tub?

No, there isn't a spa tub at this hotel.

Does Krystal Monterrey have a restaurant with a breakfast menu?

Yes, Krystal Monterrey serves buffet breakfast for a surcharge each morning at Café Flores.

Will Krystal Monterrey allow pets to stay for free?

No, pets aren't allowed at Krystal Monterrey though service animals are welcome.

Does Krystal Monterrey have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Krystal Monterrey?

The closest major airport to Krystal Monterrey is General Mariano Escobedo Intl. Airport (MTY), which is 19.9 mi away (28 minutes by car).

Can I book a room with a balcony at Krystal Monterrey?

No, you won't find guestrooms with balconies at Krystal Monterrey.

Krystal Monterrey Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1123 out of 1986 reviews
Rating 8 - Good. 404 out of 1986 reviews
Rating 6 - Okay. 212 out of 1986 reviews
Rating 4 - Poor. 119 out of 1986 reviews
Rating 2 - Terrible. 128 out of 1986 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos Giovanni, El Paso

Stayed 4 nights in Oct 2025

10/10 Excellent

Edgar

Stayed 1 night in Oct 2025

10/10 Excellent

Frederick H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful, and competent staff. An unexpected benefit was the seeing the large flocks of parrots that roost in the area. The parrots congregate on the roof of a building next door to the hotel to drink water (condensation from the air conditioners?) in the evening and they are easily visible from the Krystal. The hotel management should find an ornithologist to identify the types of parrots and produce a guidebook. When I watched the birds there must have been at least 300 birds visible.
Stayed 4 nights in Oct 2025

6/10 Okay

Madelaine

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Juanita Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I noticed some little issues The bathroom need more clean up on shower and better showerhead, Sheets could be newer other than that everything else good, Near form restaurants and walkable distances
Stayed 4 nights in Oct 2025

10/10 Excellent

Isabel Azucena

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We noticed the bar was never open this is inconvenient for us we always want to have some drinks in the evenings when we travel and pay for a hotel stay. unfortunately this time we never saw the bar open. Overall our stay was very pleasant the staff were very friendly and polite.
Stayed 2 nights in Oct 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Alix

Stayed 2 nights in Sep 2025

4/10 Poor

Karen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
todo el cuarto olía a drenaje, las sabanas olían feo, para el precio del hotel esta muy cochino
Stayed 2 nights in Sep 2025

6/10 Okay

Joel

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel had a bad smell, carpet was dirty.
Stayed 1 night in Sep 2025

10/10 Excellent

HIDEYASU

Stayed 2 nights in Sep 2025

2/10 Terrible

Maria

Stayed 2 nights in Sep 2025

10/10 Excellent

Gerardo

Stayed 1 night in Sep 2025

10/10 Excellent

Carolina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The hotel is in an outstanding location—close to everything we needed. The staff was welcoming, the room was comfortable, and the overall experience exceeded our expectations. Would definitely stay here again!
Stayed 3 nights in Sep 2025

8/10 Good

Jesus

Stayed 1 night in Sep 2025

6/10 Okay

Jose Elias Miller

Disliked: Property conditions & facilities
Puerta caida, por lo mismo los seguros no servían, sillón con manchas raras, pocas amenidades en el baño, la caja fuerte se descargó y mis cosas quedaron adentro, teniendo que llamar a mantenimiento,
Stayed 5 nights in Sep 2025

10/10 Excellent

Benito

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

zoila

Stayed 1 night in Sep 2025

10/10 Excellent

Ruben, Katu

Stayed 2 nights in Sep 2025

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay. Extremely clean
Stayed 1 night in Sep 2025

10/10 Excellent

Rut Azeneth

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the staff
Stayed 1 night in Sep 2025

10/10 Excellent

Victor, El Paso

Excellent
Stayed 4 nights in Sep 2025

8/10 Good

Judy, Edison

Liked: Cleanliness, staff & service, property conditions & facilities
Our bathroom needed some repairs and updating. Shower had no pressure. But the beds were comfort. Was not given a room with Mountain View at first but was easily corrected. Everyone should a room with Mountain View. It’s beautiful to see in the morning. Staff was friendly and knowledgable. Got us a cab to the airport for 630 pesos.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Nicholas

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower leaked and smelled of sewage. There was a mold or water spot on the ceiling in the bathroom.
Stayed 3 nights in Sep 2025