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Primestay Extended Suites

3.0 star property

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Photo gallery for Primestay Extended Suites

Premium bedding, pillowtop beds, individually furnished, desk
Suite, 1 Bedroom, Accessible Bathtub (Mobility,Communications) | Living area | 32-inch LCD TV with cable channels, TV
Combined shower/tub, hair dryer, towels
Exterior
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
4862 Hayes Rd, Madison, WI, 53704
  • Place, East Towne Mall
    ‪14 min walk‬
  • Place, University of Wisconsin-Madison
    ‪20 min drive‬
  • Place, Camp Randall Stadium
    ‪21 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪11 min drive‬

Room options

View all photos for Standard Suite

Premium bedding, pillowtop beds, individually furnished, desk

Standard Suite

  • 500 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Roll-in Shower (Communications)

Premium bedding, pillowtop beds, individually furnished, desk

Suite, 2 Bedrooms, Roll-in Shower (Communications)

  • 750 sq ft
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Premium Suite

Premium bedding, pillowtop beds, individually furnished, desk

Premium Suite

  • 750 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility,Communications)

Premium bedding, pillowtop beds, individually furnished, desk

Suite, 1 Bedroom, Accessible Bathtub (Mobility,Communications)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillowtop beds, individually furnished, desk

Studio Suite, 1 King Bed

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility,Communications)

Premium bedding, pillowtop beds, individually furnished, desk

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility,Communications)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

Premium bedding, pillowtop beds, individually furnished, desk

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 750 sq ft
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, individually furnished, desk

Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Madison

Located in Greater Sandburg within a short walk of American Center, Primestay Extended Suites is within a mile (2 km) of East Towne Mall. This 3-star hotel has 66 guestrooms and offers conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • East Towne Mall - 14 min walk - 0.8 miles
  • Alliant Energy Center - 13 min drive - 14.3 miles
  • Capitol Square - 17 min drive - 10.1 miles
  • University of Wisconsin-Madison - 20 min drive - 11.0 miles
  • Camp Randall Stadium - 21 min drive - 16.7 miles

Getting around

  • Madison Station - 22 min drive
  • Dane County Regional Airport (MSN) - 14 min drive

Restaurants

  • McDonald's
  • ‪Texas Roadhouse - ‬15 min walk
  • ‪Texas Roadhouse - ‬13 min walk
  • Portillo’s
  • ‪Panera Bread - ‬11 min walk

About this property

Primestay Extended Suites

Guests of Primestay Extended Suites have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Onsite parking is offered for a fee. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers, and pillowtop beds with premium bedding ensure a restful night. Kitchens, sofa beds, and dining areas are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Indoor pool

Family friendly

  • Dining table
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1994
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is a free cancellation option available at Primestay Extended Suites?

Primestay Extended Suites provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Primestay Extended Suites?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at Primestay Extended Suites on Jun 21, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Primestay Extended Suites?

This hotel is situated in Greater Sandburg within a short 15-minute walk of East Towne Mall. You'll also find Olbrich Botanical Gardens and Barrymore Theatre within a short drive.

Is there parking available at Primestay Extended Suites?

Yes, parking is offered for USD 0 per stay. Wheelchair-accessible van parking is also available for guests.

Does Primestay Extended Suites have a casino at the property?

No, Primestay Extended Suites doesn't have a casino.

Will I find an indoor pool at Primestay Extended Suites?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Primestay Extended Suites?

Couples staying at this hotel will appreciate amenities like premium bedding and a kitchen as well as an indoor pool.

Are there hot tubs at Primestay Extended Suites?

No, this hotel doesn't have a spa tub.

Does Primestay Extended Suites have a restaurant with a breakfast menu?

Yes, Primestay Extended Suites serves free buffet breakfast each morning from its snack bar.

Will Primestay Extended Suites allow pets to stay free of charge?

No, pets aren't allowed at Primestay Extended Suites though service animals are welcome.

Are there connecting rooms at Primestay Extended Suites?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Primestay Extended Suites?

The closest major airport to Primestay Extended Suites is Dane County Regional Airport (MSN), which is 4.7 mi away (14 minutes by car).

Are there rooms with balconies at Primestay Extended Suites?

No, there aren't any guestrooms at Primestay Extended Suites that offer a balcony.

Primestay Extended Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 155 out of 293 reviews
Rating 8 - Good. 77 out of 293 reviews
Rating 6 - Okay. 29 out of 293 reviews
Rating 4 - Poor. 13 out of 293 reviews
Rating 2 - Terrible. 19 out of 293 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and very friendly staff.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Marbella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Just more items for breakfast.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with Residents Inn & Suites. This is the second one we have stayed at and loved both.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff there is awesome, and clean place!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jeanne

Liked: Property conditions & facilities
It was so nice
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So perfect for seven of us. Favorite hotel so far. Coming back this summer
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and the 2 bedroom suite made the 4 of us very comfortable.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great room loved the fireplace and spacious room.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and roomy
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Sathish

Liked: Cleanliness, staff & service
Clean property, good location. Disappointed with the sub-par breakfast.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

AMINMENCHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast and free parking
Verified

8/10 Good

Spencer Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The shower had a hole in the wall
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, just didn’t have rooms available at check in
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jason

Liked: Staff & service, property conditions & facilities
Room was described exactly how it was.It was nice to have two separate bedrooms and kitchen was well equipped with dishes and everything
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

Lontier

Disliked: Cleanliness, property conditions & facilities
I would never be back.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Dale

Liked: Cleanliness, amenities, property conditions & facilities
Actually a very nice facility. Close to restaurants and shopping. Room was quiet. Staff friendly. Laundry.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

cathy

Liked: Cleanliness, staff & service, property conditions & facilities
The people at the front desk very nice and helpful. The places could use some updating and many new chairs, bed was soft but we slept very well. It is old but very clean. Breakfast was great! Will stay there again.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Dan

Madison east

Older hotel that has thin walls and floors. Area isn’t good around the hotel.
Stayed 1 night in May 2025
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, room comfort
The hotel staff was friendly but if you are on the bottom floor, you will be able to hear the people in the room above you breathe. Other than the constant footsteps and talking, the room was comfortable.
Stayed 1 night in May 2025
Verified

8/10 Good

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice people!

Nice but older property. The front desk staff was VERY POLITE!
Stayed 1 night in Jul 2022
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
The room was nice and spacious. The bathroom seemed pretty run down between the toilet & shower. I’m 5’8 and I had to duck to use the shower which is not typically normal.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Tim

Liked: Staff & service, room comfort
Old, dark, needed updating. The furniture (desk chair and couch) needed a good cleaning. Bathroom so dark could not read contents of bottles (shampoo, conditioner, shower gel). Breakfast was about the same quality as other hotels offering breakfast.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice hotel. The room was pretty comfortable, beds were good, breakfast was also good. My obly complaint was the powder room design, the tp holder should be free standing. Where its mounted practically overhangs the toilet bowl.
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

This is a terrible hotel. Woke up 2x in the middle of the night from fire alarm. Woke up to a bug crawling in my leg. Bathroom was gross
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice and accomodating, need larger waste baskets in room, we had to empty the trash multiple times outside.
Stayed 4 nights in Oct 2024

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