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Cascada Boutique Hotel

4.0 star property
Hotel with a restaurant, 7-minute walk to KKL Lucerne

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Photo gallery for Cascada Boutique Hotel

Family Room Large | Hypo-allergenic bedding, free minibar, in-room safe
Exterior
Double Room Medium | Mountain view
Point of interest
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Room service

Explore the area

View in a map
Bundesplatz 18, Lucerne, LU, 6003
  • Place, KKL Lucerne
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪8 min walk‬
  • Place, Lucerne Town Hall
    ‪9 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Family Room Small

Family Room Small | Hypo-allergenic bedding, free minibar, in-room safe

Family Room Small

9.4 out of 10
Exceptional
(9 reviews)
  • 376 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room

Single Room | Hypo-allergenic bedding, free minibar, in-room safe

Single Room

9.0 out of 10
Wonderful
(10 reviews)
  • 129 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Small

Double Room Small | Hypo-allergenic bedding, free minibar, in-room safe

Double Room Small

9.8 out of 10
Exceptional
(12 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Large

Double Room Large | Hypo-allergenic bedding, free minibar, in-room safe

Double Room Large

8.8 out of 10
Excellent
(23 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room Medium

Hypo-allergenic bedding, free minibar, in-room safe

Family Room Medium

9.6 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room Large

Family Room Large | Hypo-allergenic bedding, free minibar, in-room safe

Family Room Large

  • Sleeps 6
  • 2 Queen Beds

View all photos for Double Room Medium

Hypo-allergenic bedding, free minibar, in-room safe

Double Room Medium

9.4 out of 10
Exceptional
(17 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Lucerne

Cascada Boutique Hotel places you within a 10-minute stroll of popular attractions such as KKL Lucerne and Chapel Bridge. This 66-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • KKL Lucerne - 6 min walk - 0.4 miles
  • Chapel Bridge - 8 min walk - 0.4 miles
  • Lucerne Town Hall - 9 min walk - 0.5 miles
  • Chateau Guetsch - 19 min walk - 1.0 mile
  • Swiss Transportation Museum - 4 min drive - 2.0 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 6 min walk
  • Zurich Airport (ZRH) - 64 min drive

Restaurants

  • ‪Pizza Blitz - ‬3 min walk
  • ‪BOLERO Restaurante - ‬1 min walk
  • ‪Barbes - ‬3 min walk
  • ‪Tacuba - ‬4 min walk
  • ‪WOLF Burger & Steak Bar - ‬4 min walk

About this property

Cascada Boutique Hotel

Hotel with a restaurant, 7-minute walk to KKL Lucerne
Cascada Boutique Hotel features free WiFi in public areas, a business center, and coffee in a common area. Self parking is offered for CHF 22.00 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free use of bicycles, a computer station, and free newspapers.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other standard amenities include free minibar items, free newspapers, and safes.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 22 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 20 for adults and CHF 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bolero Restaurante

Things to do

  • Free bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 1910
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 15 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 20 for adults and CHF 10 for children
  • Self parking fee: CHF 22.00 per night
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number KZV-SLU-000026

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Cascada Swiss Quality
Cascada Boutique-Hotel Hotel Lucerne
Cascada Swiss Quality Hotel Lucerne
Cascada Swiss Quality Lucerne
Swiss Quality Hotel Cascada
Cascada Boutique-Hotel Hotel
Cascada Boutique Hotel Hotel
Cascada Boutique Hotel Lucerne
Cascada Boutique Hotel Hotel Lucerne

Frequently asked questions

Is a free cancellation option available at Cascada Boutique Hotel?

Cascada Boutique Hotel provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Cascada Boutique Hotel?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at Cascada Boutique Hotel on Nov 16, 2025 start from $192.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Cascada Boutique Hotel?

This hotel in Lucerne is within a 10-minute walk of Chapel Bridge, KKL Lucerne, and The Swiss Path. You'll also find Lucerne Town Hall and Lake Side Promenade less than a mile away.

Will I be able to park at Cascada Boutique Hotel?

Yes, parking is offered for CHF 22.00 per night. Though parking is limited, electric car charging is also available.

Does Cascada Boutique Hotel include a casino at the property?

No, Cascada Boutique Hotel doesn't have a casino.

Will I find an indoor pool at Cascada Boutique Hotel?

No, there is no indoor pool at this hotel.

Is Cascada Boutique Hotel good for couples?

Amenities that appeal to couples at this hotel include a minibar stocked with free items, a pillow menu, and bathrobes.

Does Cascada Boutique Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Cascada Boutique Hotel have a restaurant that serves breakfast?

Yes, Cascada Boutique Hotel serves buffet breakfast for a surcharge each morning at Bolero Restaurante.

Will Cascada Boutique Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Cascada Boutique Hotel for a fee of CHF 15 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Cascada Boutique Hotel?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Cascada Boutique Hotel?

No, at Cascada Boutique Hotel, there aren't any guestrooms that list a balcony.

Cascada Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 630 out of 1000 reviews
Rating 8 - Good. 277 out of 1000 reviews
Rating 6 - Okay. 67 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing! The property was a perfect place for our Swiss adventure. I loved this place.
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very good. The property is an easy walk from the train station and also an easy walk to old town and the Chapel bridge. I wouldn’t say it’s in the middle of everything, but it’s very easy to get to everything from there. And the restaurant in the hotel is really good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Stayed 1 night in Aug 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars all around! Perfect location, and 4 kids!

This is an exception property all around! Houseyn and Liu (pardon my spelling) at the front desk were so lovely and helpful with our tour to Mount Pilatus, as well as making sure our 4 year old son Adrian was happy. (He loved his toy, kids keycard, and chocolates!) At the restaurant, Alessandro was a legend and the food soooooo good! Like traveling to Spain without the train ride. Will definitely return!
Stayed 2 nights in Aug 2025

8/10 Good

Dr. Ralph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Aug 2025

8/10 Good

Lesly, Needham

Stayed 3 nights in Jul 2025

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this Hotel. Super clean plus the staff is very nice. The Spanish restaurant Bolero is great. Only a couple of blocks from train station, shops and restaurants. We chose the rite place for sure.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with a very warm and welcoming front desk. The breakfast was great and made for a wonderful start to each day. The location was also great—just a 10-minute walk from the train station.
Stayed 3 nights in Jun 2025

10/10 Excellent

Amani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the Cascada Hotel. The staff were exceptionally helpful and genuinely friendly, making me feel welcome from the moment I arrived. My room was spotless and thoughtfully equipped with items that made traveling easier and more comfortable. The location is also fantastic—just a short 6-minute walk to Lucerne’s charming Old Town. Highly recommended for anyone visiting the area!
Stayed 2 nights in Jul 2025

10/10 Excellent

SIVA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for Family

Great service and very friendly staff. Enjoyed our stay.
Stayed 2 nights in Jul 2025

2/10 Terrible

Marcio

Stayed 1 night in Jul 2025

10/10 Excellent

Irfan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff, conveniently located 5 min walking distance from station
Stayed 4 nights in Jun 2025

10/10 Excellent

Jamil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a fantastic hotel. Every staff person we met there was the nicest person and super helpful. The rooms were very clean with great towels that they wash in eco-hyper allergenic detergent. This place is convenient to the train station. Highly recommended!
Stayed 2 nights in Jul 2025

10/10 Excellent

Victor, Seattle

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay very much. Everyone was so helpful and there was an entrance to the station/ platforms only few minutes away from the hotel. Our room had a view of Mt. Pilatus and had everything we needed except a kettle to boil water. We also felt that the room was a little bit smaller than we expected. Otherwise, we really liked the convenient location and great breakfast and the spanish dinner at their restaurant.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kalonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nina at the front desk was the best. I wanted to thank Her personally on my last day but she wasn’t working. I would like to make contact with her if possible. Thank you.
Stayed 1 night in Jun 2025

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay, but Let Down by One Staff Member

I recently stayed at this hotel and overall, the experience was excellent. The service was top-notch and most of the staff were incredibly friendly, helpful, and always had a smile on their faces – they truly made us feel welcome and well taken care of. However, I must point out a disappointing experience with one staff member, Erwin. Unfortunately, his attitude stood out in contrast to the otherwise outstanding team. When I arrived with four large suitcases in my car, I asked if I could briefly park outside the hotel just to unload my luggage. Erwin firmly refused and told me I had to park in the basement of the building across the street, which has no lift. I had to drag all four bags up a slope and across to the hotel myself. What made it worse was that when I entered the lobby clearly struggling, he saw me but made no effort to assist. Additionally, during check-in, Erwin failed to mention that items in the minibar were complimentary, which I found out later. It felt as though he was intentionally withholding that information, which left a negative impression. Aside from this, the rest of the stay was truly enjoyable. The other staff members were amazing – friendly, welcoming, and always ready to help. It’s a shame that one individual’s behavior affected an otherwise perfect stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jia, White River Junction

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Great location for visiting town of Lucerne. Room is very spacious and comfortable. Highly recommended.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facility and staff. Room was spotless. Check in staff were very helpful- arranged for us to occupy room before noon! Restaurant is ok, although very long wait for food.
Stayed 2 nights in Jun 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all wonderful. Rea was especially helpful to us after an especially long day of travel. The Chapel Bridge and Old Town are not even a ten-minute walk. Many thanks.
Stayed 5 nights in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Jun 2025

10/10 Excellent

Randall, Driftwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a delightful boutique hotel. The front desk staff couldn’t be more welcoming, helpful, and seemed truly happy to have us as a customer. The room was a decent size for 2 adults with 3 bags. The windows opened fully to allow fresh Swiss air to circulate. We love the metal blackout blinds that also help with noise reduction. The king size bed was quite comfortable, plenty of pillows, and the typical fluffy duvets. There’s nice little touches that few hotels we’ve used in 6 weeks traveling in Germany, Czech Republic, Poland, Austria, and Italy. In the lobby, there’s fruit, cold water, and flavored candies. The room’s small refrigerator is stocked with complimentary bottled water, Coke and Coke Zero, and fruit juices. The hotel provides passes for free ground transportation during our stay. And the air conditioning worked very good, a necessity in a June heat wave. Bathroom had nice toiletries one of the best showers we’ve experienced during our 6 week trip. The hotel is less than a 10 minute flat walk to the Lucerne train station and main bus center. In addition to the onsite restaurant, there are so many food choices within just a few minutes walk. Old town (Aldstat) and historical sites are a little farther walk, about 15-20 minutes. Though there are dozens of hotel choices, we’d prefer Cascada Boutique Hotel over all others.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff! So helpful. They made reservations for us.
Stayed 3 nights in Jun 2025

8/10 Good

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
The location of this property was great, with high-quality service by the team. While the bathroom was quite small, the hotel has done a lot to make sure it meets all of your needs. Plus, I reckon you wouldn’t spend a lot of time in there during your trip. The rest of the bedroom was well equipped and I enjoyed the refreshments in the complimentary mini bar and finding the mini Toblerone was a nice treat on arrival. I wouldn’t mind staying here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark Lambert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is clean and well-kept. Rooms are spacious. Staff are courteous and friendly. We will definitely recommend this hotel to our families and friends.
Stayed 3 nights in Jun 2025