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Kimpton La Peer West Hollywood

Property class: 5 and above

Choose dates to view prices

Photo gallery for Kimpton La Peer West Hollywood

A spacious indoor area with a large sofa, round tables, and chairs. There are potted plants and a string of lights.
Creator video
A poolside area with lounge chairs, a wooden cabinet, and a large umbrella.
A modern restaurant with wooden flooring, leather booths, and pendant lighting.
A modern interior with a black and white striped floor, a glass wall with decorative items, and two contemporary chairs.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
627 La Peer Drive, West Hollywood, CA, 90069
  • Place, Melrose Avenue
    ‪1 min walk‬
  • Place, Beverly Center Shopping Mall
    ‪12 min walk‬
  • Place, Sunset Strip
    ‪13 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪27 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (Spa)

A modern bathroom with a freestanding bathtub, a glass shower enclosure, and a visible towel rack.

Premium Room, 1 King Bed (Spa)

9.6 out of 10
Exceptional
(5 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony (Furnished Balcony)

A hotel room with a balcony, a bed, a chair, and a potted plant.

Premium Room, 1 King Bed, Balcony (Furnished Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

A modern bedroom with a wooden desk, a black chair, a bedside table, and a large mirror.

Room, 1 King Bed

8.6 out of 10
Excellent
(30 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a lamp, and a large window with a view.

Premium Room, 2 Queen Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (La Peer)

A modern bedroom with a large bed, wooden panel wall, and a balcony with a view.

Suite, 1 King Bed with Sofa bed (La Peer)

8.0 out of 10
Very good
(1 review)
  • 685 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a small table, and a large window.

Premium Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace

A modern bedroom with a bed, bedside table, lamp, and a decorative wall panel.

Suite, 1 King Bed, Terrace

  • 756 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Design)

A modern workspace with a wooden desk, a black chair, a small stool, and shelves with decorative items.

Suite, 1 King Bed (Design)

  • 704 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

A modern bedroom with a bed, a nightstand, and a wall-mounted light fixture.

Premium Room

  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Communications)

A modern hotel room with a large bed, a nightstand, a wall-mounted light fixture, and a balcony with a view of the city.

Room, 1 King Bed, Accessible, Non Smoking (Communications)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 King Bed (La Peer)

A rooftop terrace with a modern design, featuring a seating area with a sofa and chairs, a small table, and a decorative planter.

Penthouse, 1 King Bed (La Peer)

  • 1400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub

A modern bedroom with a large bed, two bedside tables with lamps, and decorative wall art.

Studio Suite, 1 King Bed, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

A hotel room with a balcony, a bed, a chair, and a potted plant.

Premium Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible (Communications)

A hotel room with two beds, a desk, a chair, a lamp, and a large window with a view.

Premium Room, 2 Queen Beds, Mobility Accessible (Communications)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

A modern bedroom with a bed, a nightstand, and a wall-mounted light fixture.

Studio Suite, 1 King Bed

  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

A modern bedroom with a wooden desk, a black chair, a bedside table, and a large mirror.

Room, 1 King Bed (High Floor)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

West Hollywood

Located in West Hollywood, Kimpton La Peer West Hollywood is adjacent to Melrose Avenue and within a 5-minute walk of other popular sights like MOCA Pacific Design Center. This 5-star hotel has 105 guestrooms and offers conveniences like 2 restaurants, an outdoor pool, and a 24-hour gym.

What's nearby

  • Melrose Avenue - 1 min walk - 0.1 miles
  • MOCA Pacific Design Center - 5 min walk - 0.3 miles
  • Robertson Boulevard - 7 min walk - 0.4 miles
  • Beverly Center Shopping Mall - 12 min walk - 0.6 miles
  • Sunset Strip - 13 min walk - 0.7 miles

Getting around

  • Hollywood - Highland Station - 7 min drive
  • Glendale Transportation Center - 18 min drive
  • Hollywood Burbank Airport (BUR) - 50 min drive

Restaurants

  • ‪The Abbey Food & Bar - ‬4 min walk
  • Community Goods
  • ‪Hi Tops - ‬5 min walk
  • ‪GYM Bar WeHo - ‬6 min walk
  • ‪Rocco’s Weho - ‬7 min walk

About this property

Kimpton La Peer West Hollywood

Guests staying at Kimpton La Peer West Hollywood enjoy an outdoor pool, a 24-hour gym, and WiFi in public areas. Valet parking is available for USD 75.00 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include meeting rooms, conference space, and coffee/tea in a common area.
Guests can expect WiFi and LCD TVs with cable channels and Netflix. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Minibars, laptop-compatible safes, and phones are also standard.
Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Kimpton La Peer West Hollywood is listed in the 2021 Travel + Leisure 500.

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  • Pool
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 12.99 per night)

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 75 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 40 for adults and USD 15 to 40 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Courtyard
  • Ladyhawk by Charbel Hayek

Things to do

  • 24-hour gym
  • Art gallery
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 1,670 square feet of conference space
  • 2 meeting rooms
  • Coworking space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels
  • Netflix
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 35.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150 per night
  • Destination fee: USD 8.17 per accommodation, per night
  • Resort fee: USD 52.51 per accommodation, per night
The resort fee includes:
  • Additional inclusions

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 15 to 40 for adults, and USD 15 to 40 for children
  • Fee for in-room wireless internet: USD 12.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 12.99 per night (rates may vary)
  • Covered valet parking fee: USD 75.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Peer Hotel West Hollywood
Kimpton Peer Hotel
Kimpton Peer West Hollywood
Kimpton Peer
Kimpton La Peer Hotel
Kimpton La Peer Hotel an IHG Hotel
Kimpton La Peer Hotel West Hollywood by IHG Hotel
Kimpton La Peer Hotel West Hollywood an IHG Hotel
Kimpton La Peer Hotel West Hollywood by IHG West Hollywood
Kimpton La Peer Hotel West Hollywood by IHG Hotel West Hollywood

Frequently asked questions

Is a free cancellation option available at Kimpton La Peer West Hollywood?

Kimpton La Peer West Hollywood provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Kimpton La Peer West Hollywood?

As of Aug 13, 2026, prices found for a 1-night stay for 2 adults at Kimpton La Peer West Hollywood on Sep 10, 2026 start from $469, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Kimpton La Peer West Hollywood?

This hotel is situated in West Hollywood within a short 16-minute walk of Sunset Strip and also 1 minutes on foot from Melrose Avenue. You'll also find Rodeo Drive and Hollywood Boulevard within a short drive.

Is there parking available at Kimpton La Peer West Hollywood?

Yes, secured valet parking is offered for USD 75 per night with in/out privileges. An electric car charging station and bicycle parking are also available.

Are there luxury amenities available at Kimpton La Peer West Hollywood?

Yes, guests can indulge in luxuries such as an outdoor pool, a poolside restaurant, and in-room massages at this hotel.

Does Kimpton La Peer West Hollywood feature a casino on the premises?

No, Kimpton La Peer West Hollywood doesn't have a casino.

Will I find an indoor pool at Kimpton La Peer West Hollywood?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Kimpton La Peer West Hollywood?

There are many amenities for couples at this hotel, including in-room massages as well as 2 restaurants and an outdoor pool.

Does Kimpton La Peer West Hollywood have a hot tub?

No, this hotel doesn't have a spa tub.

Does Kimpton La Peer West Hollywood have a restaurant with a breakfast menu?

Yes, Kimpton La Peer West Hollywood has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Kimpton La Peer West Hollywood allow pets to stay for free?

Yes, pets stay free at Kimpton La Peer West Hollywood and the property also provides food and water bowls for pets.

Does Kimpton La Peer West Hollywood have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Kimpton La Peer West Hollywood?

The closest major airport to Kimpton La Peer West Hollywood is Hollywood Burbank Airport (BUR), which is 13.6 mi away (50 minutes by car). Another top airport is Los Angeles Intl. (LAX), which is located 18.5 mi away (51-minute drive).

Are there rooms with balconies at Kimpton La Peer West Hollywood?

Yes, some guestrooms at this hotel offer either a furnished balcony and a terrace where guests can enjoy city views.

Does Kimpton La Peer West Hollywood offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Kimpton La Peer West Hollywood.

Kimpton La Peer West Hollywood Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 336 out of 557 reviews
Rating 8 - Good. 95 out of 557 reviews
Rating 6 - Okay. 46 out of 557 reviews
Rating 4 - Poor. 38 out of 557 reviews
Rating 2 - Terrible. 42 out of 557 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Toshionna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Love the greenery!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Katherine Margarita

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel was great!!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay and amazing staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Check in was easy and hotel lobby was aesthetically pleasing. Room was clean and spacious.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Beautiful lobby and bar area! Amazing staff
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant staff and food very good. Front desk very good. Housekeeping did a poor job, cleaned room once and did not provide hand towels or wash clothes. Common areas are good with the exception of the gym which was totally inadequate. Lobby, bar, pool areas very nice. Rooms need an upgrade a little worn. Bed was very nice
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Shar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel. Felt a bit run down this time compared to last.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Chad

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, nice staff, and nice gym!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Marcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful boutique hotel in a great location
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Lester

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great. The room is nice.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Theodore

Liked: Cleanliness, staff & service, amenities
Room clean, staff helpful and good valets to recharge my electric car overnight!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Alissa

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and perfect area!
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Julian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby was nice, the pet service was nice. However, my room was underwhelming, unclean in some parts, especially for a 5-star hotel. There were some stains on the carpet and on the actual sink of the hotel, there were literal drain flies coming out. The caulking also looked old around the shower. We stayed only for 1 night hence not complaining as it was the only 2-bed available left for that day (we got moved). Too bad this happened as it was a perfect location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing!!!!
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, lovely staff.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Vasilios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Rooms were quiet and clean. Food options at hotel were good. Did.not feel crowded
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, lovely staff!! They offer complementary water and coffee every day plus free wi-fi. Great restaurant, very accommodating. Enjoyable stay!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice hotel.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Theodore

Liked: Staff & service, amenities, property conditions & facilities
LadyHawk restaurant was great. Stay was excellent. Nice bar and pool.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, beautiful hotel. Clean. Very helpful, polite staff
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Stephanie

Great location and loved the cool vibe of the hotel !
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Ann

Liked: Amenities
Great location
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Great staff at the restaurant and well equipped gym by the pool. Very comfy beds!
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Nicoli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Sep 2025
Verified review

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was quite stunning with a feeling of luxury, in a great location. Whilst the hotel looked luxurious, the experience itself just lacked a bit of polish to give it 5 stars (systems down at check in, no message to advise the room was ready, no towels left in the room after house keeping, the reception and in house dining phones ringing out several times before answer etc)
Stayed 2 nights in Nov 2025