Es un hotel que tiene mucho recambio de personas y por eso no les importa demasiado la atención al huésped. De 3 ascensores, sólo andaba 1.
No me gusto nada
El servicio del personal en general es excelente lo único son las instalaciones son muy viejas el baño muy pequeño. Los muebles viejos
Should be charging $65 a night at best. That place smells, it’s incredibly outdated, has no restaurant, it was probably last painted or cared for back when they opened it in the 80s. Disgusting.
This place shouldn’t be called a Sheraton, its border line a motel at best. Duty showers, walls, outdated furniture, no real privacy as there’s an active hallway in front of everyone’s room, the place looks like it hasn’t been painted since the 90s. Overpriced breakfast $27usd for Costco food. The restaurant was closed for whatever reason. However, the staff is nice except for the one seating at the front desk wearing a mask - rude lady if she is so sick that needs a mask, shouldn’t she be home? Not a good value at all.
They didn’t tell us about No hot water for the rest of my stay.
This hotel is obviously going through an employee disagreement The employees decided to protest at 6 AM. They had buckets bull horns and they were walking around the entire property on the outside making noise at 6 AM in the morning and I complain to the staff and they did nothing didn’t offer to move me to a different room until I asked, may I be able to move to a different room but being moved to a different room didn’t help, the bathtub was clogged
This place did not clean my room neither did not throw my trash and did not get no clean towels I had to call 5 times 5 hours later to get towels to the room. They cancel my card to open up the room. I had to go downstairs to get another card to activate it. This place was just very horrible management was very poorly, I want my refund this place does not deserve one star Sincerely, Jose luevano
I liked the location, it could use a renovation but I still had a good stay
This is not in the best neighborhood, parking is an arm and a leg, the rooms are so outdated and smelly, carpet in the room is filthy. The whole place in general is just completely old and is in desperate need of a renovation or something. Made the mistake of lifting the sheets off mattress and was horrified to see a bunch of yellow stains. Hotel is nothing like the photos.
bed sheets were just thrown on the mattress hair on the bath towels tub backed up when you run shower no house keeping or engineer was on site when i asked for towels, blankets & told them the heat didn’t ash on the toilet seat sink was leaking from the faucet
Everyone on staff from check in to check out was amazing and the restaurant was great service room clean well stocked
This place needs renovation and the $350 deposit is crazy the rooms don’t even cost that much
Good.
It’s nice
Four Points by Sheraton Los Angeles International Airport tiene 561 opciones de hospedaje con caja de seguridad y agua embotellada de cortesía. Las camas tienen colchones pillow-top y ropa de cama de alta calidad. Hay televisión LCD de 32 pulgadas con canales por cable premium y películas con cargo. Los baños están equipados con tina o regadera, amenidades de baño gratuitas y secadora de cabello.
Los huéspedes pueden navegar en línea gracias al acceso a wifi gratis. Entre las comodidades especialmente pensadas para las personas en viaje de negocios se incluyen escritorio, periódicos gratis entre semana y teléfono. Las habitaciones también incluyen cafetera y tetera y tabla de planchar con plancha. Es posible solicitar cambio de toallas y cambio de sábanas. Se proporciona servicio de limpieza una vez por estancia.
Four Points by Sheraton Los Angeles International Airport tiene alberca al aire libre y sala de fitness abierta las 24 horas. Este hotel dispone de una cafetería y snack bar o deli. Los huéspedes de este hotel tienen acceso a un centro de negocios y salas de juntas.
Esta propiedad tiene un área con computadoras y acceso a wifi gratis. El espacio para eventos mide 1394 metros cuadrados e incluye área para conferencias. Este hotel sustentable también dispone de terraza, personal multilingüe y asistencia turística y para la compra de entradas. Se ofrece de forma gratuita traslado de ida y vuelta al aeropuerto previa solicitud. Se ofrece estacionamiento limitado para los huéspedes por orden de llegada (con cargo).
En Four Points by Sheraton Los Angeles International Airport está prohibido fumar.
Este hotel sustentable se encuentra en Westchester, a 5 km de Centro Deportivo Toyota, Hollywood Park Casino y Universidad Loyola Marymount. Centro de eventos Kia Forum y SoFi Stadium también se encuentran a 10 km (6 mi). Aviation/Century Station se encuentra a 12 min caminando.
Además de una alberca al aire libre, este hotel para no fumadores tiene una sala de fitness abierta las 24 horas y un snack bar o deli. También se ofrecen wifi gratis en las áreas comunes y traslado desde/hacia el aeropuerto gratis. También dispone de una cafetería, un centro de negocios y salas de conferencias.
Se incluye un solo servicio de limpieza por estancia.
Luis Francisco, thank you for your rating. Four Points Los Angeles International Airport is dedicated to providing an excellent experience for its guests and your positive rating is much appreciated. We hope to welcome you back in the future. Safe travels!
Es un hotel que tiene mucho recambio de personas y por eso no les importa demasiado la atención al huésped. De 3 ascensores, sólo andaba 1.
Agradecemos los comentarios, Ana.Es lamentable que su estadía en nuestro hotel haya sido menos que ideal. Estamos decepcionados de que haya tenido tales desafíos con nuestro equipo y de que no podamos ayudarlo en todos los sentidos. Su experiencia no está a la par con el servicio de alto calibre que somos capaces de brindar, por lo que nos aseguraremos de analizar su revisión y comentarios en el futuro.Gracias nuevamente por los valiosos comentarios. Esperamos volver a verte pronto para poder compartir una experiencia más positiva contigo.
No me gusto nada
Agradecemos tus comentarios, Florencio.Su experiencia no está a la altura del nivel de servicio que estamos acostumbrados a compartir con nuestros huéspedes. Esperamos tener la oportunidad de compartir una experiencia más positiva con usted pronto.
El servicio del personal en general es excelente lo único son las instalaciones son muy viejas el baño muy pequeño. Los muebles viejos
¡Gracias por la excelente reseña, Carlos! ¡Estamos encantados de que su experiencia en el Aeropuerto Internacional Four Points de Los Ángeles haya sido tan maravillosa! Nos esforzamos por hacer que todos nuestros huéspedes se sientan bienvenidos y relajados durante su tiempo con nosotros. Es fantástico que nuestro equipo pueda adaptarse a sus necesidades y ayudarlo en todo lo posible. ¡Nuestro objetivo es complacer y sus elogios nos permiten saber que estamos haciendo nuestro trabajo! ¡Esperamos poder compartir otra experiencia increíble contigo pronto!
Should be charging $65 a night at best. That place smells, it’s incredibly outdated, has no restaurant, it was probably last painted or cared for back when they opened it in the 80s. Disgusting.
Mario, we're genuinely quite surprised to learn about your concerns. It is never pleasant to hear that a guest had encountered issues with the ambiance and amenities of their stay. We're known for our commitment to upkeep and guest experience, and it sounds like we didn't live up to those expectations here. Regarding your dining concern, we do have a plethora of restaurants located in close proximity to our premises. We're committed to making improvements and would certainly appreciate another chance to provide you with the experience we're known for.
This place shouldn’t be called a Sheraton, its border line a motel at best. Duty showers, walls, outdated furniture, no real privacy as there’s an active hallway in front of everyone’s room, the place looks like it hasn’t been painted since the 90s. Overpriced breakfast $27usd for Costco food. The restaurant was closed for whatever reason. However, the staff is nice except for the one seating at the front desk wearing a mask - rude lady if she is so sick that needs a mask, shouldn’t she be home? Not a good value at all.
Mario, we regret to hear that your stay fell short of expectations. It's disappointing you found our facilities needing updates and your concerns about privacy are noted. Our team strives to offer a warm and welcoming environment, and it's unfortunate this was not your experience with every interaction. We truly value your feedback and will utilize it to further improve. We hope for another opportunity to serve you better.
They didn’t tell us about No hot water for the rest of my stay.
Tuan, it's disappointing to hear about the circumstances around your visit, especially regarding the unexpected disruption to our hot water supply. Your comfort is our top priority and we understand situations such as this are far from ideal. Please know that we are constantly working on improving our system and service so that issues like this can be avoided in the future. We truly hope we have the opportunity to welcome you back and provide an improved experience.
This hotel is obviously going through an employee disagreement The employees decided to protest at 6 AM. They had buckets bull horns and they were walking around the entire property on the outside making noise at 6 AM in the morning and I complain to the staff and they did nothing didn’t offer to move me to a different room until I asked, may I be able to move to a different room but being moved to a different room didn’t help, the bathtub was clogged
Ulises, thank you for your terrific rating of Four Points Los Angeles International Airport. We're joyful to know that your stay was enjoyable and satisfying. We hope to welcome you back again soon for another pleasant experience.