Renaissance Los Angeles Airport Hotel4.0 out of 5.0
Recent guest reviews
The hotel is nice enough. A brief warning however: do not change anything about your reservation after arriving at the hotel. I was offered an “upgrade” at the front desk that included a bigger room and parking. Although my hotel room was already prepaid, the hotel charged me the full price of the new room, and did not refund any payment for the old room. They also charged for parking, which they said was included in the new “upgraded” room. I called the hotel 2 days later to ask them to correct this. They transferred me to their “accounting department,” which did not answer the line and did not return messages. The hotel operator later promised to have someone call or email me; they never did. When I got my car back from the valet, everything in the trunk was strewn all over, as if the car had been driven fast over large bumps or something. I have stayed in the same neighborhood again since this visit, but not at this hotel. Caveat emptor.
Hotel is at a great location near LAX. The business computer is terrible and of poor quality. You can not even print a boarding pass. Restaurant needs improvement. It is trying for the quick business types and young people.
I can clearly hear the talking in the next room by a door between the two rooms.
It was an excellent experience and a pleasant one!!
Seems a bit expensive but close to airport and shuttle operating 24hrs/day. Rooms fine - no free wifi. Why do the expensive hotels still demand guests pay for wifi? Was only one night stay so I could live without wifi...
We checked in easily enough and the room was clean. However, there was no water in the room and after calling down was told that you had to request water... so we did.. and we waited an hour for the water...when it didn't arrive I called down again and waited another 30 minutes... so I got out of bed, got dressed, went down stairs and waited in line for 20 minutes to get water... got back to my room - the water still hadn't arrived, laid down and 20 minutes later at 12:50 someone knocked on the door with the water... 2 hours after I requested it. The thermostat or AC was broken in the room so it stayed around 80 degrees and I could not sleep because of the heat... overall a miserable night in the hotel....
The hotel was great, location was convenient to The Forum and great restaurants.
Thoroughly enjoyed the beauty and comfort of this lovely hotel. Would difinately stay again.
Nice place would stay again clean room and nice pool/gym area
Very accommodating when I needed an early check-in. Every staff member I came into contact with was helpful and courteous. Interestingly, there isn't room service available between 11:00a and 5:30p. You have to go to the bar and place a "to go" order, wait for if and then take the food back to your room.
Had a very nice day at this hotel staff are friendly room is clean food was good valet stan had a very nice day at this hotel staff are family room is clean food was good valet stand was kind.
From the moment I walked into the hotel until the day I left, I was well taken care of. When I arrived, my roommate was already in the room, and I was late for a seminar being conducted in the hotel. The front desk offered to take my luggage to my room. What a treat!! I was greeted with smiles, and help was always just a phone call away. I would definitely stay at this hotel again!
I needed a place close to the airport because I had an early flight the following morning. The hotel was very nice and the staff were top notch. I was able to catch the shuttle at 5:20 AM without any problems and I would recommend this hotel to everyone.
$40 to park and $14 dollars for internet access made us turn around and find a better and more enjoyable stay
requested a double room and when we got there the guy asked me what i wanted and i said a double room... when we went to our room it was a single king bed and when i called the staff they told me they didnt have doible rooms available...?
This hotel met my expectations and more that i wasn't aware of. First thanks to the staff Hatim for making my days there worth it. I was so pleased with how he was able to make my stay as easy and comfortable as possible. I enjoyed it so much i honestly didn't want to leave. I will defiantely come back in 2016. Have a Happy New Year
We were pleased with hotel but never used amenities as short layover for morning flight. Music in lobby a little too loud for myself and found it irritating. Beautiful lobby .
for staying at LA on a very good hotel and that, if you rent a car, is close to everywhere 10 20 min ride. Very good .
Had an excellent experience. David from the front desk was especially helpful upon check in, as well as, when I needed help with a few items.
The hotel was okay. Not bad, but there was nothing great about it either. Found it to be quite expensive since parking was not included or discounted. I ended up spending quite a bit.
Renaissance Los Angeles Airport Hotel is located within a 15-minute drive of Sony Pictures Studios and Loyola Marymount University. This 501-room, 4-star hotel has an outdoor pool along with a free airport shuttle and a fitness center. Near the airport, the hotel is also within a 20-minute drive of Santa Monica Pier and J. Paul Getty Museum.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served each morning for a fee.
All 501 air-conditioned rooms provide minibars, coffee makers, and free weekday newspapers. Guests can expect WiFi, wired Internet, and LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other standard amenities include laptop-compatible safes, phones, and ironing boards.
At Renaissance Los Angeles Airport Hotel, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Parking is USD 38.50 per night (USD 47.30 per night for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 4 meeting rooms, conference space, and a business center.