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The Other House South Kensington

4.0 star property

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Photo gallery for The Other House South Kensington

Indoor pool
Creator video
Property amenity
Lobby sitting area
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
15-17 Harrington Gardens, Kensington and Chelsea, London, England, SW7 4JJ
  • Place, Cromwell Road
    ‪3 min walk‬
  • Place, Natural History Museum
    ‪9 min walk‬
  • Place, Imperial College London
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪52 min drive‬

Room options

View all photos for Club Junior (Twin)

Club Junior (Twin) | Premium bedding, in-room safe, individually decorated

Club Junior (Twin)

8.4 out of 10
Very good
(5 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Eaves

Club Eaves | Premium bedding, in-room safe, individually decorated

Club Eaves

8.0 out of 10
Very good
(5 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Original

Club Original | Premium bedding, in-room safe, individually decorated

Club Original

9.6 out of 10
Exceptional
(20 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Atrium

Club Atrium | Premium bedding, in-room safe, individually decorated

Club Atrium

8.6 out of 10
Excellent
(7 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Greater Club Flats

Greater Club Flats | Premium bedding, in-room safe, individually decorated

Greater Club Flats

9.4 out of 10
Exceptional
(3 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Mezz

Premium bedding, in-room safe, individually decorated

The Mezz

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Turret

The Turret | Premium bedding, in-room safe, individually decorated

The Turret

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Club Apartments

The Club Apartments | Premium bedding, in-room safe, individually decorated

The Club Apartments

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Greater Mezz

The Greater Mezz | Premium bedding, in-room safe, individually decorated

The Greater Mezz

  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Bedroom

King Bedroom | Premium bedding, in-room safe, individually decorated

King Bedroom

8.0 out of 10
Very good
(1 review)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Greater Courtyard

Greater Courtyard | Premium bedding, in-room safe, individually decorated

Greater Courtyard

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Courtyard

Club Courtyard | Premium bedding, in-room safe, individually decorated

Club Courtyard

8.0 out of 10
Very good
(1 review)
  • 249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Accessible

King Accessible | Premium bedding, in-room safe, individually decorated

King Accessible

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Vault

Premium bedding, in-room safe, individually decorated

2 Bedroom Vault

8.0 out of 10
Very good
(4 reviews)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for 3 Bedroom Vault

Premium bedding, in-room safe, individually decorated

3 Bedroom Vault

10.0 out of 10
Exceptional
(2 reviews)
  • 570 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Club Junior (Twin)

Premium bedding, in-room safe, individually decorated

Club Junior (Twin)

  • Sleeps 2

Club Eaves

  • Sleeps 2

Club Original

  • Sleeps 2

The Mezz

  • Sleeps 2

View all photos for Greater Club Flat

Dining | Breakfast, lunch and brunch served

Greater Club Flat

  • Sleeps 2

View all photos for Club Atrium

Living area | 48-inch Smart TV with digital channels, streaming services

Club Atrium

  • Sleeps 2

The Club Apartments

  • Sleeps 2

The Greater Mezz

  • Sleeps 2

The Turret Room

  • Sleeps 2

View all photos for King Room-Accessible

Premium bedding, in-room safe, individually decorated

King Room-Accessible

  • Sleeps 2

View all photos for Club Courtyard

Dining | Breakfast, lunch and brunch served

Club Courtyard

  • Sleeps 2

View all photos for Greater Courtyard

Living area | 48-inch Smart TV with digital channels, streaming services

Greater Courtyard

  • Sleeps 2

View all photos for King Bedroom

Premium bedding, in-room safe, individually decorated

King Bedroom

  • Sleeps 2

View all photos for 2 Bedroom Vault

Interior

2 Bedroom Vault

  • Sleeps 4

View all photos for 3 Bedroom Vault

Living area | 48-inch Smart TV with digital channels, streaming services

3 Bedroom Vault

  • Sleeps 6

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About the neighborhood

London

Located in London City Centre, The Other House South Kensington is a leisurely stroll from popular sights such as Kensington High Street and Natural History Museum. This 4-star hotel has 237 rooms and welcomes guests with a restaurant, a full-service spa, and an indoor pool. It's connected to a rail/subway station in central London, and also a short walk from Imperial College London and Victoria and Albert Museum.

What's nearby

  • Cromwell Road - 3 min walk - 0.2 miles
  • Natural History Museum - 9 min walk - 0.5 miles
  • Imperial College London - 10 min walk - 0.6 miles
  • Kensington High Street - 13 min walk - 0.7 miles
  • Hyde Park - 18 min walk - 1.0 mile

Getting around

  • Gloucester Road Underground Station - 3 min walk
  • West Brompton Station - 15 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • Club Lounge
  • ‪Fait Maison - ‬2 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Wingstop Gloucester Road - ‬3 min walk

About this property

The Other House South Kensington

At The Other House South Kensington, guests enjoy a full-service spa, an indoor pool, and a 24-hour gym. The front desk is staffed 24 hours a day to help with luggage storage and access to locker space. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
48-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include espresso makers, safes, and ironing boards. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 31 for adults and GBP 31 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Other Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in stairways (43 inches high)
  • Hardwood flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's The Other House mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for GBP 52.50 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total (100 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 5 kids 6 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 31 for adults and GBP 31 for children
  • Pet fee: GBP 52.50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Other House
The Other House Kensington
The Other House South Kensington Hotel
The Other House South Kensington London
The Other House South Kensington Hotel London

Frequently asked questions

Are free cancellation options available at The Other House South Kensington?

The Other House South Kensington provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Other House South Kensington?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at The Other House South Kensington on May 31, 2026 start from $284, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Other House South Kensington?

This hotel is situated in London City Centre within a short 14-minute walk of Kensington High Street and also 8 minutes on foot from Natural History Museum. You'll also find Victoria and Albert Museum and Kensington Gardens less than a mile away.

Is parking available on site at The Other House South Kensington?

No, this hotel doesn't offer parking.

Is there a spa at The Other House South Kensington?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, sports massages, body wraps, and aromatherapy.

Does The Other House South Kensington include a casino on the premises?

No, The Other House South Kensington doesn't have a casino.

Is there an indoor pool at The Other House South Kensington?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

What amenities will couples enjoy at The Other House South Kensington?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at The Other House South Kensington?

No, but this hotel does have a steam room.

Does The Other House South Kensington feature a restaurant that includes a breakfast menu?

Yes, The Other House South Kensington serves a full breakfast for a surcharge each morning at The Other Kitchen.

Does The Other House South Kensington allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Other House South Kensington for a fee of GBP 52.50 per accommodation, per week. The property also provides food and water bowls.

Are there connecting rooms at The Other House South Kensington?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from The Other House South Kensington?

The closest major airport to The Other House South Kensington is London City Airport (LCY), which is 11.5 mi away (60 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 14.1 mi away (32-minute drive).

Are there rooms with balconies that I can book at The Other House South Kensington?

No, you won't find guestrooms with balconies at The Other House South Kensington.

The Other House South Kensington Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 291 out of 386 reviews
Rating 8 - Good. 65 out of 386 reviews
Rating 6 - Okay. 20 out of 386 reviews
Rating 4 - Poor. 6 out of 386 reviews
Rating 2 - Terrible. 4 out of 386 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Luke

Stayed 1 night in Jan 2026

10/10 Excellent

Jonny

Traveled with group
Liked: Cleanliness, staff & service, amenities
Amazing hotel. Rooms were very spacious. With all you would ever need. (Courtyard) On the same level as the residence spa/pool. Nice to have sauna and steam room available. Pool was a little cold. The bar was cool. Great location. Tube station just minutes away and plenty restaurants and bars nearby.
Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely hotel.
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities
Wonderful facilities
Stayed 1 night in Feb 2026

10/10 Excellent

Lawrence

Stayed 1 night in Jan 2026

10/10 Excellent

Kimberley

Stayed 1 night in Feb 2026

10/10 Excellent

Vivian

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay here, really comfortable and clean. It’s very convenient to transit. Housekeeping was spotless when I needed them. I’ll be back for sure!
Stayed 4 nights in Jan 2026

10/10 Excellent

Paul

Stayed 1 night in Jan 2026

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, amenities
Great location.
Stayed 5 nights in Jan 2026

10/10 Excellent

Mohamad

Stayed 1 night in Jan 2026

10/10 Excellent

Nigel

Stayed 1 night in Jan 2026

8/10 Good

Asheba

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The other house is quite unique, I would say if they are to continue operating as a hotel there needs to be certain aspects that contribute to it being a hotel such as slippers, dressing gowns in rooms, complimentary biscuits, directions to the spa with arrows to show where it is. Also some of the receptionist staff could be more friendly. Overall it was a nice stay but there are some improvements to be made. Also the lighting could be better in the rooms.
Stayed 1 night in Jan 2026

10/10 Excellent

kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jan 2026

8/10 Good

Behamin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are just way too small - especially when you are accommodated with a dog
Stayed 2 nights in Jan 2026

10/10 Excellent

Lucy

Stayed 2 nights in Jan 2026

10/10 Excellent

Suellen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The bar and eating facilities and the steam room, sauna and pool facilities were great. The staff, particularly in the restaurant were very friendly and warm and accommodating. The cleaning staff were meticulous. The hotel design and decor was amazing and its proximity to the tube was a plus.
Stayed 6 nights in Jan 2026

6/10 Okay

Liana

Liked: Cleanliness, staff & service
Disliked: Amenities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. The room and property were very clean. Great location.
Stayed 6 nights in Dec 2025

10/10 Excellent

Antonia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room
Stayed 4 nights in Jan 2026

8/10 Good

Amit

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property is nice and exactly as in the photos. What I did not like about my room was that it was on the ground floor with the windows looking out to internal sit outs of the hotel - so no natural light. The housekeeping left a lot to be desired. We stayed there for about 3 weeks. They do housekeeping once a week only and do not even change towels. One had to keep requesting them to do at least give fresh towels. And even when housekeeping was done they would forget to replenish the tea, sugar etc. The most disappointing part was when I gave this feedback to the front office staff, I was told that because I was a long staying guest I needed to remind them to replenish supplies! One would have expected service to be better for a long staying guest and not the other way round !!
Stayed 20 nights in Dec 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Very clean, friendly welcome.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jordana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property and the decor. Staff were friendly and helpful. The only thing I would change is the beds, they look beautiful but the mattress hard and pillows weren’t very supportive. Despite this I would stay again (just might bring my own pillow haha)
Stayed 6 nights in Dec 2025

10/10 Excellent

Joanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Fabulous hotel and Stunning inside ! Staff friendly and very helpful . Room was beautiful and had everything we needed . Would 100% recommend and would stay there again .
Stayed 1 night in Dec 2025

10/10 Excellent

Emmanuele

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay very nice hotel in a excellent location
Stayed 3 nights in Dec 2025