The Londoner

5.0 star property
Luxury hotel with a full-service spa and a fitness center
VIP Access

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Photo gallery for The Londoner

Enjoy a sophisticated atmosphere in our stylish bar area, featuring a curved countertop, comfortable seating, and a wide selection of beverages.
Enjoy a city view from the comfort of a spacious bed, paired with a flat-screen TV and a cozy seating area.
Relax in the stylish lobby, featuring a plush sofa, round tables, and a high ceiling with intricate design.
Relax in a comfortable seating area with a curved sofa and armchair, surrounded by a scenic city view and lush greenery.
Situated in an urban setting, this hotel offers a contemporary architectural design with a mix of glass and metal facades.

Popular amenities

  • Hot Tub

Explore the area

Map
38 Leicester Square, London, England, WC2H 7LL
  • Leicester Square
    ‪1 min walk‬
  • Trafalgar Square
    ‪3 min walk‬
  • Piccadilly Circus
    ‪4 min walk‬
  • London (LHR-Heathrow)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Signature Room

  • 1281 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe King City View Room

8.8 out of 10
Excellent
(15 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

9.4 out of 10
Exceptional
(8 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Tower Penthouse Suite

  • 2153 sq ft
  • City view
  • Sleeps 2
  • 2 King Beds

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

King Room

9.2 out of 10
Wonderful
(23 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Capital Suite

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Corner Suite

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

Located in London City Centre, The Londoner is next to popular attractions like Leicester Square and Garrick Theatre. This 350-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Leicester Square - 1 min walk - 0.0 miles
  • National Gallery - 2 min walk - 0.1 miles
  • Trafalgar Square - 3 min walk - 0.2 miles
  • Piccadilly Circus - 4 min walk - 0.3 miles
  • Buckingham Palace - 16 min walk - 0.9 miles

Getting around

  • Leicester Square Underground Station - 4 min walk
  • Charing Cross Station - 6 min walk
  • London City Airport (LCY) - 41 min drive

Restaurants

  • ‪Leicester Square - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Japan Centre - ‬1 min walk
  • ‪Panton Yokocho - ‬1 min walk

About this property

The Londoner

Luxury hotel with a full-service spa and a fitness center
At The Londoner, guests enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for GBP 90 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Smart TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in Egyptian cotton sheets. Minibars, espresso makers, and laptop-compatible safes are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The Retreat has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 90 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

Frequently asked questions

Is a free cancellation option available at The Londoner?

The Londoner provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Londoner?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at The Londoner on Aug 3, 2025 start from $473.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near The Londoner?

This hotel is situated in London City Centre, just steps from Leicester Square and Trafalgar Square, and within a short walk of Piccadilly Circus. You'll also find Big Ben and The British Museum less than a mile away.

Is there parking available at The Londoner?

Yes, valet parking is offered for GBP 90 per day.

Is there a spa available at The Londoner?

The Retreat is the hotel's spa and services include sports massages, deep-tissue massages, reflexology, and couples treatments.

Does The Londoner feature a casino?

No, The Londoner doesn't have a casino.

Is there an indoor pool at The Londoner?

Yes, this hotel has an indoor pool along with a hot tub.

Is The Londoner a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Are there hot tubs at The Londoner?

Yes, guests can enjoy a spa tub at this hotel.

Does The Londoner feature a restaurant that includes a breakfast menu?

Yes, The Londoner serves buffet breakfast for a surcharge on weekday mornings at Whitcomb’s.

Does The Londoner allow pets to stay for free?

No, pets aren't allowed at The Londoner.

Does The Londoner have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Londoner?

The closest major airport to The Londoner is London City Airport (LCY), which is 10.2 mi away (41 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.8 mi away (45-minute drive).

Are there rooms with balconies at The Londoner?

No, there aren't any guestrooms with balconies at The Londoner.

Does The Londoner offer wedding services?

Take advantage of the wedding venue at The Londoner if you plan to say "I do" during your trip.

The Londoner Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 706 out of 879 reviews
Rating 8 - Good. 104 out of 879 reviews
Rating 6 - Okay. 34 out of 879 reviews
Rating 4 - Poor. 17 out of 879 reviews
Rating 2 - Terrible. 18 out of 879 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay - the area is a little touristy for my liking so it gets busier than other areas, but super convince for lots of underground lines, the hotel is a nice oasis away from the crowds, and loved the room / staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room, facilities and service!
Stayed 2 nights in May 2025

6/10 Okay

Brad

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay was ok. Had asked to property to do up the room for a surprise engagement that took place, they did not do it. Was charged $100 for room service, all that was order was pancakes and an orange juice… Feel like more services should be complementary for this level of stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely room, kind staff. The pool was a huge bonus after a long day of walking. Would definitely stay again.
Stayed 3 nights in Apr 2025

8/10 Good

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the most premier location
Stayed 2 nights in Apr 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sophie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely - looking forward to staying again
Stayed 1 night in Apr 2025

8/10 Good

R Tak Fun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Nicole Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. It was a perfect place to stay for our London vacation. Great location. Close to trains and many things to see in a walking distance. The rooms are very luxurious and elevated our experience. The staff was lovely to talk to and very helpful. We look forward to visiting again
Stayed 4 nights in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Andreia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff are lovely and accommodate to your requests if possible. Rooms are spacious and the spa is exceptional as well as cleanliness too.
Stayed 1 night in Apr 2025

10/10 Excellent

Philip

Stayed 4 nights in Apr 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

daniela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff were amazing
Stayed 2 nights in Apr 2025

10/10 Excellent

Peter

Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Robert

Stayed 1 night in Apr 2025

10/10 Excellent

Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here. Love this property.
Stayed 4 nights in Apr 2025

4/10 Poor

Rengin

Disliked: Staff & service, amenities, property conditions & facilities
Lovely location but lots of maintenance issues
Stayed 1 night in Apr 2025

10/10 Excellent

Oliver

Stayed 4 nights in Mar 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a fab location. Will make this our hotel of choice when staying in London now.
Stayed 1 night in Apr 2025