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The Londoner

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Serves breakfast and lunch
Exterior
Lobby
Indoor pool, free cabanas
Rooftop terrace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
38 Leicester Square, London, England, WC2H 7LL
  • Place, Theatreland
    ‪1 min walk‬
  • Place, La Seigneurie
    ‪1 min walk‬
  • Place, Leicester Square
    ‪1 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪75 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for King Room

Premium bedding, minibar, in-room safe, desk

King Room

9.2 out of 10
Wonderful
(35 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

9.4 out of 10
Exceptional
(12 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King City View Room

Premium bedding, minibar, in-room safe, desk

Deluxe King City View Room

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Corner Suite

Corner Suite | Premium bedding, minibar, in-room safe, desk

Corner Suite

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Capital Suite

Capital Suite | Premium bedding, minibar, in-room safe, desk

Capital Suite

  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Room

Signature Room | Premium bedding, minibar, in-room safe, desk

Signature Room

  • City view
  • 1281 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Tower Penthouse Suite

Tower Penthouse Suite | Premium bedding, minibar, in-room safe, desk

Tower Penthouse Suite

  • City view
  • 2153 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for King Room The Londoner Platinum

Premium bedding, minibar, in-room safe, desk

King Room The Londoner Platinum

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Room The Londoner Platinum

Premium bedding, minibar, in-room safe, desk

Deluxe King Room The Londoner Platinum

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Room City View The Londoner Platinum

Premium bedding, minibar, in-room safe, desk

Deluxe King Room City View The Londoner Platinum

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

London

Located in London City Centre, The Londoner is next to popular attractions like Leicester Square and Garrick Theatre. This 350-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Theatreland - 1 min walk - 0.0 miles
  • La Seigneurie - 1 min walk - 0.1 miles
  • Leicester Square - 1 min walk - 0.1 miles
  • Charing Cross Road - 1 min walk - 0.1 miles
  • National Gallery - 2 min walk - 0.1 miles

Getting around

  • Piccadilly Circus Underground Station - 4 min walk
  • Charing Cross Station - 7 min walk
  • London City Airport (LCY) - 49 min drive

Restaurants

  • ‪Shake Shack Leicester Square - ‬2 min walk
  • ‪Japan Centre - ‬1 min walk
  • ‪Panton Yokocho - ‬1 min walk
  • ‪Jollibee - ‬2 min walk
  • ‪McDonald's - ‬1 min walk

About this property

The Londoner

At The Londoner, guests enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for GBP 100 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Smart TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Minibars, espresso makers, and laptop-compatible safes are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The Retreat has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 100 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 39.00 per person
  • Valet parking fee: GBP 100 per day
  • Service fee: 3.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

Frequently asked questions

Is a free cancellation option available at The Londoner?

The Londoner provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Londoner?

As of Jun 23, 2026, prices found for a 1-night stay for 2 adults at The Londoner on Jul 24, 2026 start from $645, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near The Londoner?

This hotel is situated in London City Centre, just steps from Leicester Square and Piccadilly Circus, and within a short walk of Trafalgar Square. You'll also find The British Museum and Big Ben less than a mile away.

Is parking available on site at The Londoner?

Yes, valet parking is offered for GBP 100 per day.

Is there a spa available at The Londoner?

The Retreat is the hotel's spa and services include sports massages, deep-tissue massages, reflexology, and couples treatments.

Does The Londoner have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and champagne service at this hotel.

Does The Londoner feature a casino?

No, The Londoner doesn't have a casino.

Is there an indoor pool at The Londoner?

Yes, this hotel has an indoor pool along with a hot tub.

Is The Londoner a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and an indoor pool.

Are there hot tubs at The Londoner?

No, but this hotel does have a steam room.

Does The Londoner feature a restaurant that includes a breakfast menu?

Yes, The Londoner serves buffet breakfast for a surcharge each morning at Whitcomb’s.

Does The Londoner allow pets to stay for free?

No, pets aren't allowed at The Londoner.

Are there connecting rooms at The Londoner?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Londoner?

The closest major airport to The Londoner is London City Airport (LCY), which is 10.1 mi away (49 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 17 mi away (55-minute drive).

Are there rooms with balconies that I can book at The Londoner?

No, there aren't any guestrooms at The Londoner that offer a balcony.

Does The Londoner offer wedding services?

Take advantage of the wedding venue at The Londoner if you plan to say "I do" during your trip.

The Londoner Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 833 out of 1004 reviews
Rating 8 - Good. 108 out of 1004 reviews
Rating 6 - Okay. 32 out of 1004 reviews
Rating 4 - Poor. 16 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and helpful staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Pui Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, excellent location
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel we hope to go back
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room; great location; courteous and attentive staff.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Everthing was great; staff, room, view, location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Valentina

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel in great position and super clean, simply love it
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Cindy

Liked: Cleanliness, property conditions & facilities
Room was extremely clean and staff extremely nice and accommodating.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this hotel is absolutely top notch. It has become our go-to in London. The entire staff is amazing.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Lovely staff!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms, but cleverly designed! Brilliant location. Lovely spa too. Would highly recommend.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gurpreet

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff throughout our stay. The spa was amazing and so relaxing. The whole hotel was very clean, bed's were comfy and the room's in general were modern and spacious.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Einav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
Everything was great, breakfast was fantastic. Rooftop bar was brilliant, great atmosphere and great music
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the stay! The location of the hotel was very central to dining and shopping. The hotel was nicely maintained and the staff was very helpful and attentive. The gym was large and had many options for equipment and weight area. Several bars on property. Would definitely stay again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! The team was very welcoming
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Arthi

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend stay at the Londoner. Great location, walkable to the theaters and lots of dining options and well connected to the subway. Will come back!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and well maintained. The hotel itself is outstanding, very good location, staff very helpful and friendly.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Pini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with an excellent location
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
Breakfast, expensive but worth it. Staff friendly and welcoming
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dejay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it 3rd time staying will stay again
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service - lovely room butt noisy in the morning with bin collection - floor 2 - year overall a great place today and very central to everything
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
A true 5 star gem in the heart of London. Attentive staff, beautiful rooms and a variety of relaxing communal areas, bars and restaurants.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, amenities
10/10 this hotel is a one stop shop for absolutely everything you could imagine you would ever need. Rooftop views, spa, amazing rooms incredible staff. I honestly can't explain in words how fantastic this hotel was and all of its staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
The Hotel Staff were excellent
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff... which is always a number 1 priority for a good stay
Stayed 5 nights in Nov 2025