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The Cumberland, London

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Exterior
Creator video - submitted by Fancy Nanc-ista
Executive King Room (With Executive VIP Lounge Access) | Room amenity
Reception
Gym

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

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The Cumberland, Great Cumberland Place, Marble Arch, London, England, W1H 7DL
  • Place, Marble Arch
    ‪1 min walk‬
  • Place, Hyde Park
    ‪2 min walk‬
  • Place, Park Lane
    ‪2 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪61 min drive‬

Room options

View all photos for Classic Single Room

Classic Single Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Single Room

9.4 out of 10
Exceptional
(22 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

8.8 out of 10
Excellent
(34 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Room amenity

Classic Double Room

8.6 out of 10
Excellent
(67 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

8.4 out of 10
Very good
(51 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin

8.2 out of 10
Very good
(16 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, laptop workspace

Family Room

8.6 out of 10
Excellent
(38 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Park View Room

Park View Room | Park view

Park View Room

9.6 out of 10
Exceptional
(8 reviews)
  • Park view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

9.6 out of 10
Exceptional
(8 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive King Room (With Executive VIP Lounge Access)

Executive King Room (With Executive VIP Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Executive King Room (With Executive VIP Lounge Access)

9.2 out of 10
Wonderful
(9 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite (With Executive VIP Lounge Access)

Studio Suite (With Executive VIP Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite (With Executive VIP Lounge Access)

7.4 out of 10
Good
(8 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Star Suite (With Executive VIP Lounge Access)

Star Suite (With Executive VIP Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Star Suite (With Executive VIP Lounge Access)

  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Accessible Double

Classic Accessible Double | Premium bedding, in-room safe, desk, laptop workspace

Classic Accessible Double

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Single Room

  • Sleeps 1

View all photos for Classic Double Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room

  • Sleeps 2

View all photos for Classic Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

  • Sleeps 2

View all photos for Deluxe King

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 2

View all photos for Family Room

Premium bedding, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4

View all photos for Executive Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

  • Sleeps 3

View all photos for Executive King Room

Premium bedding, in-room safe, desk, laptop workspace

Executive King Room

  • Sleeps 3

View all photos for Studio Suite

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite

  • Sleeps 3

View all photos for Star Suite

Premium bedding, in-room safe, desk, laptop workspace

Star Suite

  • Sleeps 3

View all photos for Park View Room

Premium bedding, in-room safe, desk, laptop workspace

Park View Room

  • Sleeps 2

View all photos for Deluxe Twin

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin

  • Sleeps 2

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Sleeps 2

View all photos for Accessible Classic Double Room

Premium bedding, in-room safe, desk, laptop workspace

Accessible Classic Double Room

  • Sleeps 2

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About the neighborhood

London

Located in London City Centre, The Cumberland, London is adjacent to Frameless Immersive Art Experience and within a 5-minute walk of other popular sights like Hyde Park. This 900-room, 4.5-star hotel welcomes guests with conveniences like 2 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • Marble Arch - 1 min walk - 0.0 miles
  • Hyde Park - 2 min walk - 0.1 miles
  • Park Lane - 2 min walk - 0.1 miles
  • Baker Street - 6 min walk - 0.4 miles
  • Oxford Street - 12 min walk - 0.7 miles

Getting around

  • Marble Arch Underground Station - 1 min walk
  • Marylebone Station - 15 min walk
  • London City Airport (LCY) - 59 min drive

Restaurants

  • ‪Zula Burger - ‬2 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪Basta London - ‬3 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪WatchHouse - ‬2 min walk

About this property

The Cumberland, London

The Cumberland, London features free WiFi in public areas, meeting rooms, and conference space. For transportation, you can make use of an airport shuttle (available 24 hours) for GBP 130 per vehicle one-way, as well as an airport shuttle. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include coffee/tea in a common area, express check-out, and laundry facilities.
40-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include laptop-compatible safes, phones, and ironing boards. Change of towels is available on request.

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.4 out of 10, Very Good, 2,063 reviews
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The price is $260
May 31 - Jun 1
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 21.50 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gordon Ramsay Hell's Kitc
  • Lirica
  • SOUND Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 4,306 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (35 inches high)
  • Raised toilet seat (24 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • Art Deco architecture
  • Built in 1929
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 100 per pet (varies based on length of stay)
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 21.50 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Pet fee: GBP 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers offsite parking (reservations required), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

Frequently asked questions

Is free cancellation available at The Cumberland, London?

The Cumberland, London offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Cumberland, London?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at The Cumberland, London on May 17, 2026 start from $247, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to The Cumberland, London?

This hotel is situated in London City Centre, just steps from Marble Arch and Hyde Park. You'll also find Oxford Street and Marylebone High Street less than a mile away.

Will I be able to park at The Cumberland, London?

Yes, there is an electric car charging station available.

Does The Cumberland, London have luxury amenities?

Yes, some luxury features of this hotel include 2 restaurants, concierge services, and a bar/lounge.

Does The Cumberland, London feature a casino on the premises?

No, The Cumberland, London doesn't have a casino.

Will I find an indoor pool at The Cumberland, London?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Cumberland, London?

Couples staying at this hotel will appreciate amenities like premium bedding and meal delivery service as well as 2 restaurants.

Are there hot tubs at The Cumberland, London?

No, this hotel doesn't have a spa tub.

Does The Cumberland, London have a restaurant that serves breakfast?

Yes, The Cumberland, London has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Cumberland, London allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Cumberland, London for a fee of GBP 100 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at The Cumberland, London?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Cumberland, London?

The closest major airport to The Cumberland, London is London City Airport (LCY), which is 11.8 mi away (59 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.6 mi away (50-minute drive).

Can I book a room with a balcony at The Cumberland, London?

No, there aren't any guestrooms at The Cumberland, London that offer a balcony.

Does The Cumberland, London have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at The Cumberland, London.

The Cumberland, London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1066 out of 1844 reviews
Rating 8 - Good. 483 out of 1844 reviews
Rating 6 - Okay. 186 out of 1844 reviews
Rating 4 - Poor. 51 out of 1844 reviews
Rating 2 - Terrible. 58 out of 1844 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Yuval

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, prime location
Stayed 3 nights in May 2026

10/10 Excellent

Tabitha, Clarkston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful bar, clean rooms and very soundproof!
Stayed 3 nights in Mar 2026

8/10 Good

Waleed

Traveled with family
The hotel services have deteriorated. Very tight bathrooms , not comfortable beds but this was the case whether it was a single room or for a family. However , the location is great and convenient
Stayed 6 nights in Dec 2025

10/10 Excellent

Malcolm

Stayed 2 nights in Feb 2026

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2026

8/10 Good

Denise

Stayed 1 night in Feb 2026

10/10 Excellent

Bianca

Stayed 3 nights in Feb 2026

10/10 Excellent

Micaela

Stayed 1 night in Feb 2026

10/10 Excellent

Paul, Earl Shilton

Stayed 1 night in Feb 2026

6/10 Okay

Gayle

Liked: Cleanliness
Disliked: Staff & service, amenities
Lovely room but the service was very poor. We splashed out on a suite for my birthday and despite being assured that our mini bar would be restocked promptly after they forgot on our first day, it never was. We asked about it twice a day and received the same response that it would be stocked immediately- didn’t happen. This, despite the fact they had dozens of staff milling about in reception doing nothing! We paid for breakfast when we arrived but somehow that never got communicated to the staff on the desk at the buffet. The very rude lady made us feel like criminals as we we’re basically accused of trying to steal breakfast- we were kept waiting whilst she finished a call to someone (on an entirely different matter) before she could be bothered to sort it out. The VIP room closes at 10pm which means you can never use it after the theatre which is quite poor. Would be nice to have a wider range of music in the bar too; the music in the evenings was dreadful.
Stayed 3 nights in Feb 2026

10/10 Excellent

Baaba

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to be
Stayed 6 nights in Feb 2026

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Large clean room. Friendly staff
Stayed 1 night in Feb 2026

8/10 Good

David

Stayed 1 night in Feb 2026

8/10 Good

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Feb 2026

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 2 nights in Feb 2026

8/10 Good

david

Stayed 1 night in Feb 2026

6/10 Okay

FLORDELIZA

Traveled with family
Disliked: Cleanliness
The lobby had too many smokers. It was the smoke that welcomed us the moment we arrived. Disappointing first impression and I believe this can be controlled for better consideration to non- smokers. The room was in good condition except the bathroom tub was not gleaming clean to be used for soaking. It was evident when I used my clorox wipes to clean it and it turned brown so I did not dare using it at all which was a waste because I specifically requested a tub to be used after my family's long travel. Plus, the toilet paper holder was cheap, too light to stand on it's own that it kept falling on the floor which was a bothersome and unhygenic and it was already rusty. I feel this little thing did not belong at all with whatever concept Cumberland is trying to pull. The lighting system is too complicated to remember which switch works for each light. There were just too many switches. But one thing we appreciate was the complimentary bar drinks and snacks. Also, the buffet bfast we ordered was great for its value. Location is good being close to Marble Arch and shopping at Selfridges.
Stayed 2 nights in Feb 2026

8/10 Good

Aribidesi, Oakville

Stayed 2 nights in Feb 2026

2/10 Terrible

adam

Business traveler
Disliked: Cleanliness, staff & service
Waited 15min to check into room. Wet patches on the floor with a damp smell. Food ordered from room service was horrible and not value for money. Reception staff not helpful when I asked questions. Would not recommend and certainly not value for money.
Stayed 1 night in Feb 2026

10/10 Excellent

Matthew

Stayed 1 night in Feb 2026

10/10 Excellent

Ivor

Stayed 2 nights in Feb 2026

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities
Nice place, great location and breakfast. We arrived from the U.S. about 10am and they had a room available. Note: A King size bed is actually Queen size in the U.S. The rooms are small, and I'm not sure there would be room for a true King size bed.
Stayed 4 nights in Jan 2026

8/10 Good

Kris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Welcoming and friendly staff, good room size, comfortable bed, with the only underwhelming part being the pillows being too soft. The hotel is excellently located next to Marble Arch station, making it ideal for getting around the city.
Stayed 4 nights in Jan 2026

6/10 Okay

Cally

Stayed 1 night in Feb 2026

10/10 Excellent

Kerry

Stayed 1 night in Jan 2026

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