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Holiday Inn Express & Suites St.Thomas by IHG

2.5 star property
Hotel in Saint Thomas with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites St.Thomas by IHG

Exterior
Lobby sitting area
Exterior
Exterior
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
275 Highview Drive, Saint Thomas, ON, N5R 5Y5
  • Place, Galaxy Cinemas St. Thomas
    ‪5 min walk‬
  • Place, Elgin County Railway Museum
    ‪5 min drive‬
  • Place, Canada Southern Railway Station
    ‪6 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, Multiple Beds (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds (Extra Floor Space)

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed, Accessible (Extra Floor Space)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Standard Room, 2 Queen Beds (Extra Floor Space) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds (Extra Floor Space)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Extra Floor Space)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (Extra Floor Space)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed (Extra Floor Space)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Saint Thomas

Within a short walk of Galaxy Cinemas St. Thomas, Holiday Inn Express & Suites St.Thomas by IHG is within 2 miles (3 km) of Elgin County Railway Museum. This hotel has 95 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Galaxy Cinemas St. Thomas - 5 min walk - 0.3 miles
  • Elgin County Railway Museum - 5 min drive - 1.2 miles
  • Canada Southern Railway Station - 6 min drive - 1.4 miles
  • Budweiser Gardens - 36 min drive - 20.5 miles
  • University of Western Ontario - 41 min drive - 21.6 miles

Getting around

  • London Station - 29 min drive
  • London, ON (YXU-London Intl.) - 34 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Tim Hortons - ‬19 min walk
  • ‪Pizza Worx Inc - ‬2 min drive
  • ‪Tim Hortons - ‬10 min walk
  • ‪Tim Hortons - ‬3 min drive

About this property

Holiday Inn Express & Suites St.Thomas by IHG

Hotel in Saint Thomas with free breakfast and a 24-hour front desk
Guests staying at Holiday Inn Express & Suites St.Thomas by IHG enjoy an indoor pool, a computer station, and laundry facilities. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a banquet hall and a TV in a common area.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and safes are also standard.
Recreational amenities at the hotel include an indoor pool.

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Exterior
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  • Pool
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  • Waterslide
  • Free WiFi
9.2 out of 10, Wonderful, 982 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2023
  • Communal living room
  • Renovated entire property - December 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CAD 22.6 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: CAD 22.6 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Holiday Inn Express Suites St.Thomas by IHG
Holiday Inn Express Suites St.Thomas an IHG Hotel
Holiday Inn Express And Suites St.Thomas by IHG Hotel
Holiday Inn Express And Suites St.Thomas by IHG Saint Thomas

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites St.Thomas by IHG?

Holiday Inn Express & Suites St.Thomas by IHG offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

What can I see within easy reach of Holiday Inn Express & Suites St.Thomas by IHG?

This hotel is located in Saint Thomas within a short 6-minute walk of Galaxy Cinemas St. Thomas. You'll also find St. Thomas-Elgin Public Art Centre and Elgin Military Museum within a short drive.

Will I be able to park at Holiday Inn Express & Suites St.Thomas by IHG?

Yes, there is accessible parking available.

Does Holiday Inn Express & Suites St.Thomas by IHG have a casino on the premises?

No, Holiday Inn Express & Suites St.Thomas by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites St.Thomas by IHG?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Holiday Inn Express & Suites St.Thomas by IHG?

Couples will appreciate amenities like an indoor pool, free breakfast, and a 24-hour front desk at this hotel.

Are there hot tubs at Holiday Inn Express & Suites St.Thomas by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites St.Thomas by IHG have a restaurant with a breakfast menu?

Holiday Inn Express & Suites St.Thomas by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express & Suites St.Thomas by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites St.Thomas by IHG.

Does Holiday Inn Express & Suites St.Thomas by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express & Suites St.Thomas by IHG?

The closest major airport to Holiday Inn Express & Suites St.Thomas by IHG is London, ON (YXU-London Intl.), which is 21.7 mi away (34 minutes by car).

Are there rooms with balconies at Holiday Inn Express & Suites St.Thomas by IHG?

No, at Holiday Inn Express & Suites St.Thomas by IHG, there aren't any guestrooms that list a balcony.

Holiday Inn Express & Suites St.Thomas by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 355 out of 451 reviews
Rating 8 - Good. 72 out of 451 reviews
Rating 6 - Okay. 13 out of 451 reviews
Rating 4 - Poor. 5 out of 451 reviews
Rating 2 - Terrible. 6 out of 451 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, very clean room
Stayed 4 nights in Sep 2025

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place to stay while in town for court. Great hotel. Clean and awesome. The staff was great when our stove top did not work and tried everything to help us fix that. They were 100:10.
Stayed 2 nights in Sep 2025

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue we had was that the computer had gone down and it took us 3 tries to give them our CC for charges. We went out of our way at least 3 times to accomodate them and it was still out. Not their problem I know, but wouldn't you think they may have offered us a free water or something for the inconvenience and for us coming back to make it right? . It's just customer service!
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark, Douglas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and check in speedy and room was very clean!
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Joao

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a plaza with a small mall that contains shopping, fitness and grocery stores. Multiple dinning options are nearby. The breakfast at the hotel is good (scrambled eggs, bacon / sausage, potatoes, cereal, toast, yogurt, fruit and coffee).
Stayed 4 nights in Sep 2025

10/10 Excellent

Ali Ahmed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Sep 2025

10/10 Excellent

kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Staff iare very friendly and helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tricen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Janet E

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems at all, grandchildren enjoyed the pool
Stayed 1 night in Aug 2025

8/10 Good

ANNA

Stayed 1 night in Sep 2025

10/10 Excellent

Cara

Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot to sleep if you are Spending the day in Port Stanley. Only thing I wasn’t happy about was having to park far away from the door when I had bikes on the bike rack. They had parking in front which was empty, but reserved for VIPs. We checked in after 10:00 PM. Probably pretty safe they would be empty all night!
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

St. Thomas gem

Stayed at this lovely, clean and welcoming hotel for 3 nights. Made use of the small indoor pool and spa, enjoyed the self serve breakfast, lots of choices. Great location for visiting London and Port Stanley (30 mins and 15 mins away). A few nice walks in local parks, Pinafore has a lakefront walk and the elevated park will give a great foliage view in a few weeks.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
King Suite with sofa bed. Full size fridge.
Stayed 4 nights in Sep 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Property conditions & facilities
Open & welcoming. Building and rooms are well appointed
Stayed 1 night in Sep 2025

2/10 Terrible

Rio

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We arrived at the hotel around 1pm, and was told our hotel was not ready yet so we waited at the lobby. I was sitting on the couch with my eldest while my husband was at the table with my five year old then I heard the front desk man yelled "no!" I looked up and saw my five year old sitting nice, happily stimming (shes autistic!) while holding a plastic sign they had at the table! My husband was standing right next to her! I asked my husband what she did and he said absolutely nothing except she's being a little bit loud in an absolutely empty lobby! Its sad that despite all the autism awareness campaign, Holiday Inn, who prides itself for being "kid preferred" and family friendly, still remains uneducated, and hires people who choose to be unkind! I informed him she has autism, and that even if he yells at her, she will not understand. He said he did it because what shes playing with was made of glass. it was a plastic sign. Maybe if you don't want it to be touched, you shouldnt have it out! Also, you can politely talk to us parents, instead of yelling at our child and making us feel like were doing nothing! When asked how much longer we have to wait, he said he has no idea but will text us. We packed our suitcases back to the car and left! Got a call at 3pm. But we didnt go back til past 8. Thank goodness it was a different person, who has better customer service skills! We wanted to stay somewhere else, but it was too late to get a refund. Not coming back!
Stayed 1 night in Aug 2025

10/10 Excellent

Oxana

Stayed 1 night in Aug 2025

8/10 Good

zvi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomidating, wonderful staff, clean and enjoyable for a small getaway as newly weds. Would definitely stay again in the future! Jordan was a very sweet guy we saw him in the hall and asked him to change our garbages in the room he was happy to help even with our room not being on his list.
Stayed 2 nights in Aug 2025

6/10 Okay

LINA

Liked: Cleanliness, staff & service
Low water pressure. Toilet wobbled.
Stayed 2 nights in Aug 2025

2/10 Terrible

Luis Herrera-Moro

Stayed 1 night in Aug 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Stay and Hotel

We enjoyed our stay tremendously. The hotel was very clean, the room was nice, 2 queen beds were comfy, along with the sofa bed for our family of 5 was perfect. The bathroom very clean, the dove body wash, shampoo, conditioner and hand wash was great to have in the washroom. The gym, pool and hot tub was fantastic - the kids really enjoyed it. Breakfast was a great asset, the only reason why I took 1 mark away, was because of the breakfast time which was from 6am to 9:30am - a bit of a short time for breakfast seeing that some people may only be waking up at that night after going around the town. Otherwise, everything at the hotel was great, was very pleased with it. The lobby and breakfast areas were really nice and it was a bonus to be attached to a plaza that had a mini mall, grocery store and stand alone stores such as Giant Tiger, Dollarama. Everything was great. One comment, it would be great if this hotel chain opened up the option of visa debit payments, as many hotels are doing this now and is a convenient and cost efficient way for many.
Stayed 2 nights in Aug 2025

8/10 Good

Neil

Stayed 1 night in Aug 2025

10/10 Excellent

Allison Doris

Stayed 2 nights in Aug 2025