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Staybridge Suites London by IHG

3.0 star property
Hotel in London with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Staybridge Suites London by IHG

Property amenity
Suite, 1 Bedroom, Kitchen | Desk, laptop workspace, blackout drapes, iron/ironing board
Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen) | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
824 Exeter Road, London, ON, N6E1L5
  • Place, White Oaks Mall
    ‪12 min walk‬
  • Place, Forest City Velodrome
    ‪2 min drive‬
  • Place, Landmark Cinemas 8 London
    ‪5 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchen

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(22 reviews)
  • 700 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen

7.6 out of 10
Good
(5 reviews)
  • 500 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Studio Suite, 1 King Bed with Sofa bed, Kitchen | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.8 out of 10
Excellent
(28 reviews)
  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen) | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

8.0 out of 10
Very good
(3 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Kitchen

8.0 out of 10
Very good
(12 reviews)
  • 500 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite, Kitchen

Combined shower/tub, free toiletries, hair dryer, towels

Studio Suite, Kitchen

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

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About the neighborhood

London

Located in Westminster, Staybridge Suites London by IHG is within a mile (2 km) of sights such as White Oaks Mall and Forest City Velodrome. This 117-room, 3-star hotel has free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • White Oaks Mall - 12 min walk - 0.6 miles
  • Forest City Velodrome - 2 min drive - 0.9 miles
  • Landmark Cinemas 8 London - 5 min drive - 1.2 miles
  • Budweiser Gardens - 20 min drive - 4.7 miles
  • University of Western Ontario - 28 min drive - 6.0 miles

Getting around

  • London, ON (XDQ-London Train Station) - 16 min drive
  • London, ON (YXU-London Intl.) - 18 min drive

Restaurants

  • ‪Beertown Public House London White Oaks - ‬20 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪South Side Family Restaurant - ‬10 min walk
  • ‪Chuck's Roadhouse Bar & Grill - ‬9 min walk

About this property

Staybridge Suites London by IHG

Hotel in London with free breakfast and a 24-hour fitness center
At Staybridge Suites London by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect 55-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are other standard amenities. Limited housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Mini golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 226 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2007
  • Double-glazed windows
  • Fireplace in lobby
  • Renovated guestrooms - January 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A deposit will be applied when reservations are made with a debit card.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
  • Dogs and cats only
  • 2 total pets
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 17 years old or younger stays free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for CAD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 50 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • The property is professionally cleaned.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 11:00 PM.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Staybridge Suites
Staybridge Suites London Hotel
Staybridge Suites Hotel London
Staybridge Suites London
Staybridge Suites London-Stratford City England
Staybridge Suites London - Vauxhall England

Frequently asked questions

Is a free cancellation option available at Staybridge Suites London by IHG?

Staybridge Suites London by IHG offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

What's there to do near Staybridge Suites London by IHG?

This hotel is situated in Westminster within a short 16-minute walk of White Oaks Mall. You'll also find Victoria Park and Tillsonburg Golf Course Trails within a short drive.

Is parking available on site at Staybridge Suites London by IHG?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking, free RV/bus/truck parking, and bicycle parking are also available.

Does Staybridge Suites London by IHG have a casino at the property?

No, Staybridge Suites London by IHG doesn't have a casino.

Is there an indoor pool at Staybridge Suites London by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 11:00 PM.

Is Staybridge Suites London by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a kitchen and free Internet access as well as an indoor pool.

Are there hot tubs at Staybridge Suites London by IHG?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Staybridge Suites London by IHG have a restaurant with a breakfast menu?

Staybridge Suites London by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Staybridge Suites London by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Staybridge Suites London by IHG for a fee of CAD 75 per accommodation, per stay.

Are there connecting rooms at Staybridge Suites London by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Staybridge Suites London by IHG?

The closest major airport to Staybridge Suites London by IHG is London, ON (YXU-London Intl.), which is 12.5 mi away (18 minutes by car).

Can I book a room with a balcony at Staybridge Suites London by IHG?

No, there aren't any guestrooms with balconies at Staybridge Suites London by IHG.

Staybridge Suites London by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 511 out of 1006 reviews
Rating 8 - Good. 256 out of 1006 reviews
Rating 6 - Okay. 117 out of 1006 reviews
Rating 4 - Poor. 64 out of 1006 reviews
Rating 2 - Terrible. 58 out of 1006 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean property, friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

VICKY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff weee great.
Stayed 1 night in Sep 2025

8/10 Good

Manju

Liked: Staff & service, property conditions & facilities
Bed spread was dirty and wrinkle.Not sure whether it was even changed. We stayed 2 nights,no toilet tissue .The staff was nice and gave extra sheet and toiley tissue when we asked .
Stayed 2 nights in Oct 2025

8/10 Good

ADIL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staybridge London exeter loction

Pool was down for maintenance but hotel arranged neighbouring hotel pool for use.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marie-Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a short getaway, all conditions at the hotel made it all worthwhile, from check-in to check-out.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shelly-Jo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close walking distance to restaurants and other amenities.
Stayed 3 nights in Sep 2025

6/10 Okay

chris

Liked: Cleanliness
The first staff member we delt with was absolutely unhelpful and il mannered
Stayed 2 nights in Sep 2025

8/10 Good

Lara

Stayed 1 night in Sep 2025

8/10 Good

Susan

Stayed 2 nights in Sep 2025

10/10 Excellent

Haralambos

Liked: Cleanliness, staff & service, property conditions & facilities
Tt
Stayed 1 night in Sep 2025

8/10 Good

Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first night and next morning there was really loud due to a hockey tournament. The staff seemed overwhelmed with everything, so I didn't both them for anything other than a check in. My stay was much better and quieter after the group of hockey families left. I would likely stay again as I appreciate the kitchenette in the rooms.
Stayed 8 nights in Sep 2025

8/10 Good

Inez

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. There were three of us so we needed to use sofa bed but there were no bedding so we called front desk and was told to come get them. The gentleman there only offered a fitted sheet and I asked for a cover sheet and blanket. He was a bit reluctant but went to get them. The breakfast was good except the fresh fruits were on a table with people sitting around them and talking or coughing I thought was unsanitary. Would be nice if they were in bother area. The room was quite nice and spacious with kitchen. I would stay here again as everything else was good.
Stayed 1 night in Sep 2025

2/10 Terrible

Akiyo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pubic Hair in the pool, 3 towels in a room for 4, front desk and breakfast staff seemed overworked and not in a mood to be pleasant, instead they were impatient and lacked common courtesy like 'have a nice stay', or a smile and eye contact. Also, front desk did not answer telephone from the room, breakfast staff had difficulty keeping the hot food, fresh food, and coffee replenished, TV did not offer netflix, no back-up toilet paper roll.
Stayed 1 night in Sep 2025

10/10 Excellent

Mario

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice, clean hotel. Staff is courteous and helpful. It's in a great location.
Stayed 2 nights in Sep 2025

4/10 Poor

m

Traveled with family
Liked: Cleanliness, property conditions & facilities
We arrived at 4:30 to get into our room. (Check in is at 4) it was not ready. Was told to sit in a chair while I wait. We were not the only ones waiting for our rooms to be cleaned. There were a few of us. Needed to ask for bedding for pull out couch and a blow dryer. Seemed disorganized. Was not thrilled.
Stayed 1 night in Sep 2025

10/10 Excellent

a t clark, Coniston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel will continue to use it when in London
Stayed 1 night in Aug 2025

6/10 Okay

Giuseppe

Liked: Staff & service
Property is very dated. Could absolutely use an update to the 21st century
Stayed 2 nights in Sep 2025

8/10 Good

Mike

Stayed 2 nights in Sep 2025

10/10 Excellent

Lynne

Traveled with group

Bed comfort below par.

One of the king size beds was not so comfy. It seemed to have a hollow that I was sleeping in. Also, the pull out sofa bed had a very uncomfortable spring mattress. You could feel every spring with your hand. We had to use the sofa and chair cushions so that one person could sleep on it.
Stayed 2 nights in Sep 2025

6/10 Okay

Heather, Whitby

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed in town for a Celebration of Life. Was there for one night. Although it is not the hotels fault, there was a young boys hockey tournament and the sheer number of young children RUNNING up and down the halls, banging on my door! The parents took over the lobby tv area and were loud and obnoxious. The staff did shift my room. I felt terrible for the front staff, and the whole experience was very unpleasant.
Stayed 1 night in Sep 2025

10/10 Excellent

BLESSING

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good breakfast, helpful staff. Very good overall experience. Will come back.
Stayed 7 nights in Sep 2025

10/10 Excellent

Anne

Liked: Cleanliness, amenities
From the Customer Service Representative to the lovely wait staff in the Breakfast Room , the entire experience was top-notch! The would not hesitate to stay at another time!
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Maye

Disliked: Cleanliness
Stayed 2 nights in Sep 2025

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