Pubic Hair in the pool, 3 towels in a room for 4, front desk and breakfast staff seemed overworked and not in a mood to be pleasant, instead they were impatient and lacked common courtesy like 'have a nice stay', or a smile and eye contact. Also, front desk did not answer telephone from the room, breakfast staff had difficulty keeping the hot food, fresh food, and coffee replenished, TV did not offer netflix, no back-up toilet paper roll.