Staybridge Suites London by IHG

3.0 star property
Hotel in London with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Staybridge Suites London by IHG

Guests can enjoy a covered outdoor seating area with comfortable chairs and tables amidst beautifully maintained gardens.
Relax in a stylish room with a large bed, flat-screen TV, and comfortable sofa.
Kitchen features a compact space with a refrigerator, stove, and microwave, as well as a small island with a chair.
Relax in the spacious lobby, surrounded by comfortable seating and a warm fireplace.
Experience the sleek design of this hotel, featuring a symmetrical facade and multiple windows.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
824 Exeter Road, London, ON, N6E1L5
  • White Oaks Mall
    ‪12 min walk‬
  • Victoria Hospital
    ‪7 min drive‬
  • Budweiser Gardens
    ‪10 min drive‬
  • London, ON (YXU-London Intl.)
    ‪16 min drive‬

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Room options

Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Kitchen

8.0 out of 10
Very good
(3 reviews)
  • 500 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

8.0 out of 10
Very good
(3 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, Kitchen

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.4 out of 10
Very good
(10 reviews)
  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Kitchen

8.0 out of 10
Very good
(16 reviews)
  • 700 sq ft
  • City view
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

Suite, 1 Bedroom, Kitchen

8.0 out of 10
Very good
(10 reviews)
  • 500 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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About the neighborhood

London

Located in Westminster within a mile (2 km) of White Oaks Mall, Staybridge Suites London by IHG is within 2 miles (3 km) of Landmark Cinemas 8 London. This 117-room, 3-star hotel has free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • White Oaks Mall - 12 min walk - 0.6 miles
  • Victoria Hospital - 7 min drive - 3.4 miles
  • Budweiser Gardens - 10 min drive - 5.1 miles
  • Victoria Park - 11 min drive - 5.6 miles
  • University of Western Ontario - 14 min drive - 6.7 miles

Getting around

  • London, ON (XDQ-London Train Station) - 16 min drive
  • London, ON (YXU-London Intl.) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Babylon Pizza and Shawrma - ‬19 min walk

About this property

Staybridge Suites London by IHG

Hotel in London with free breakfast and a 24-hour fitness center
At Staybridge Suites London by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect 55-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Kitchens, sofa beds, and refrigerators are other standard amenities. Limited housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Arabic, English, Filipino, French, Hindi, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Mini golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 226 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2007
  • Double-glazed windows
  • Fireplace in lobby
  • Renovated guestrooms - January 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
A deposit will be applied when reservations are made with a debit card.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
  • Dogs and cats only
  • 2 total pets
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 17 years old or younger stays free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for CAD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 50 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • The property is professionally cleaned.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 11:00 PM.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Staybridge Suites
Staybridge Suites London Hotel
Staybridge Suites Hotel London
Staybridge Suites London
Staybridge Suites London-Stratford City England
Staybridge Suites London - Vauxhall England

Frequently asked questions

Is a free cancellation option available at Staybridge Suites London by IHG?

Staybridge Suites London by IHG offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

What's there to do near Staybridge Suites London by IHG?

This hotel is situated in Westminster within a short 16-minute walk of White Oaks Mall. You'll also find Victoria Park and Earl Nichols Arena within a short drive.

Is there parking available at Staybridge Suites London by IHG?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking, free RV/bus/truck parking, and bicycle parking are also available.

Does Staybridge Suites London by IHG have a casino at the property?

No, Staybridge Suites London by IHG doesn't have a casino.

Is there an indoor pool at Staybridge Suites London by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 11:00 PM.

What will couples enjoy most about a stay at Staybridge Suites London by IHG?

Couples staying at this hotel will appreciate amenities like a kitchen and free Internet access as well as an indoor pool.

Are there hot tubs at Staybridge Suites London by IHG?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Staybridge Suites London by IHG have a restaurant with a breakfast menu?

Staybridge Suites London by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Staybridge Suites London by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Staybridge Suites London by IHG for a fee of CAD 75 per accommodation, per stay.

Does Staybridge Suites London by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Staybridge Suites London by IHG?

The closest major airport to Staybridge Suites London by IHG is London, ON (YXU-London Intl.), which is 12.5 mi away (18 minutes by car).

Are there rooms with balconies at Staybridge Suites London by IHG?

No, at Staybridge Suites London by IHG, there aren't any guestrooms that list a balcony.

Staybridge Suites London by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 510 out of 1001 reviews
Rating 8 - Good. 268 out of 1001 reviews
Rating 6 - Okay. 113 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Omoniyi

Disliked: Staff & service
.
Stayed 1 night in Apr 2025

10/10 Excellent

Kyle

Stayed 1 night in Apr 2025

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything was really good except huge potholes in the driveway and parking lot
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 2 nights in Mar 2025

6/10 Okay

Janice, Hamilton

Traveled with family
Liked: Cleanliness
Disliked: Amenities
We liked the room, it was perfect for our group, unfortunately, we had to walk through construction to get to it. We had no idea they were under renovations. The social hour was disappointing, not sure if it was a bring your own nacho night because they had salsa, cheese, etc. but nothing to put it on! There was nothing to drink even though the website said 'Join us for complimentary food, beer, and wine at our happy hour'
Stayed 1 night in Apr 2025

10/10 Excellent

Duane

Stayed 1 night in Mar 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Louis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Will Return

Hotel is going through renos currently but didnt seem to impact things too much. Breakfast was on par with what you expect at a hotel breakfast. Room was very nice. Big. Kitchen came stocked with enough kitchen gear to make whatever food you were after. Beds were comfy.
Stayed 2 nights in Mar 2025

8/10 Good

Laura-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay at staybridge

Stay was good. Unfortunately lobby under renovation but still offered breakfast. Hotel was busy with hockey tournament in town too. Pool was open which was good
Stayed 2 nights in Mar 2025

10/10 Excellent

Kenzi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

April

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Conveniently located close to shopping and entertainment. Rooms were large, clean and staff was friendly.
Stayed 2 nights in Mar 2025

6/10 Okay

Sharon

Liked: Cleanliness, property conditions & facilities

Take your confirmation and your sense of humour.

Argued that the rate I booked through hotels.com was in valid and tried to add over $100 pernight to the confirmed price from Hotels.com. did not want to honour the accessibility requests I had asked - ie. Close to elevator or near an exit. Had to fight to get relocated to near an elevator. Also concerned that my bank notifications show authorization for payment twice. Was given a left handed explanation. Will be watching very closely to see my creditcard statement. Not a great stay.
Stayed 2 nights in Mar 2025

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and how safe it is, the ongoing renovation in the lobby made it difficult to hang around there
Stayed 2 nights in Mar 2025

6/10 Okay

D, King City

Traveled with family
Disliked: Property conditions & facilities
Property was under renovation so messy and front reception was only one person We had king bed it was to big for room. Very tight to get beside bed made getting up during night dangerous. Thought I would hit hip on dtesser. Should be queen.
Stayed 1 night in Mar 2025

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, room comfort

They were under construction.

The staff was absolutely super friendly. Even the manager went out of his way to do us a favor. My only complaint is that they were under construction. Even though they did their best to work through it and not be an inconvenience to the guest, which they did.
Stayed 6 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort

Great spot

There was construction going on and I appreciate that, but it didn't hamper our stay. Found a few hairs but nothing major in the tub. Will stay again in the future. It's a great spot for what we needed. Continental breakfast was great (Eggs and Bacon).
Stayed 1 night in Mar 2025

10/10 Excellent

Kristy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not the greatest, hotel room (2 bedroom)was very spacious and comfy bed. Pool was small but clean, with towels being refreshed during our stay. Pool washroom were too far from pool. Renovations were being done but there was no noise. Staff were friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Great atmosphere and staff was friendly
Stayed 1 night in Dec 2024

8/10 Good

Joy

Traveled with family
Liked: Cleanliness, amenities
There were wonderful things about this hotel and mediocre aspects. The renovation not a problem. The room was large and comfortable however, not the room I booked. We booked the suite with 1 king and 2 double beds - I was excited that our family of 6. We got a suite with 2 kings. This change was not mentioned when we checked in and when I went to see what happen, I was told that room doesn’t exist at this location. I was mostly disappointed in the lack of customer service related to the concern - why not tell me when I checked in that the room was not available? Why did I need to come down to investigate?
Stayed 1 night in Mar 2025

10/10 Excellent

luc

Business traveler, Traveled with partner
Liked: Amenities
Very very clean and the reception was very pleasant to deal with
Stayed 1 night in Mar 2025

10/10 Excellent

Darrin

Stayed 1 night in Mar 2025

6/10 Okay

Rebecca

Traveled with family
Disliked: Amenities, property conditions & facilities
We were not told this hotel is under renovation at the time of booking. We did not receive the room we booked and although the exact room we booked was available on the website we’re not offered the room we wanted. We were given a cot bed as an alternative. Rooms were nicely renovated, however floors were dirty from renovation. Breakfast was not as advertised and times not provided. All food cleared out by 930 am, very early! We had to try and get our teens something else. Check in was pleasant, but after that I rarely saw anyone available at the front desk. We had no housekeeping although definitely saw someone in the halls. Not even towels refreshed. Stayed two nights. I hope the renovations finish soon, this property has promise but needs some serious work to communicate with guests more clearly, better effort to clean rooms even during renovation and customer service.
Stayed 2 nights in Mar 2025

8/10 Good

Steve

Traveled with partner
Liked: Staff & service, property conditions & facilities
I understand the breakfast area was under construction. The area being used was fine but the breakfast was below par. There were no cups no coffee and area was very messy.
Stayed 1 night in Mar 2025

8/10 Good

Jean

Traveled with family
Liked: Cleanliness, staff & service
The hotel is under construction with dumpsters and storage pods around the property. Furniture piled in common areas. A broken air conditioner sitting in the middle of the hall. There is a general sense that the hotel is low on linen. No sheet was in our room for our pull out couch. Only two bath towels per room for 4. The pool had no towels at all. We had to ask and call for each of these items and waited up to 30 min for delivery.
Stayed 2 nights in Mar 2025