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Staybridge Suites London by IHG

3.0 star property

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Photo gallery for Staybridge Suites London by IHG

Property amenity
Suite, 1 Bedroom, Kitchen | Desk, laptop workspace, blackout drapes, iron/ironing board
Restaurant
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
824 Exeter Road, London, ON, N6E1L5
  • Place, White Oaks Mall
    ‪12 min walk‬
  • Place, Forest City Velodrome
    ‪2 min drive‬
  • Place, Landmark Cinemas 8 London
    ‪5 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchen

Room amenity

Suite, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(23 reviews)
  • City view
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen

7.6 out of 10
Good
(5 reviews)
  • City view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.8 out of 10
Excellent
(34 reviews)
  • City view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

Combined shower/tub, free toiletries, hair dryer, towels

Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen

8.2 out of 10
Very good
(13 reviews)
  • City view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, Kitchen

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility)

Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Studio Suite, 1 King Bed, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Refrigerator (Full Kitchen)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Kitchen

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

Located in Westminster, Staybridge Suites London by IHG is within a mile (2 km) of sights such as White Oaks Mall and Forest City Velodrome. This 117-room, 3-star hotel has free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • White Oaks Mall - 12 min walk - 0.6 miles
  • Forest City Velodrome - 2 min drive - 0.9 miles
  • Landmark Cinemas 8 London - 5 min drive - 1.2 miles
  • Budweiser Gardens - 20 min drive - 4.7 miles
  • University of Western Ontario - 28 min drive - 6.0 miles

Getting around

  • London, ON (XDQ-London Train Station) - 16 min drive
  • London, ON (YXU-London Intl.) - 18 min drive

Restaurants

  • ‪Beertown Public House London White Oaks - ‬20 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪South Side Family Restaurant - ‬10 min walk

About this property

Staybridge Suites London by IHG

At Staybridge Suites London by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect 55-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are other standard amenities. Limited housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Mini golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 226 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2007
  • Double-glazed windows
  • Fireplace in lobby
  • Renovated guestrooms - January 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A deposit will be applied when reservations are made with a debit card.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
  • Dogs and cats only
  • 2 total pets
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 17 years old or younger stays free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for CAD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 50 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • The property is professionally cleaned.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 11:00 PM.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Staybridge Suites
Staybridge Suites London Hotel
Staybridge Suites Hotel London
Staybridge Suites London
Staybridge Suites London-Stratford City England
Staybridge Suites London - Vauxhall England

Frequently asked questions

Is a free cancellation option available at Staybridge Suites London by IHG?

Staybridge Suites London by IHG offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Staybridge Suites London by IHG?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at Staybridge Suites London by IHG on Apr 12, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Staybridge Suites London by IHG?

This hotel is situated in Westminster within a short 16-minute walk of White Oaks Mall. You'll also find Victoria Park and Earl Nichols Arena within a short drive.

Is parking available on site at Staybridge Suites London by IHG?

Yes, extended and self parking are offered for free at the hotel. Free RV/bus/truck parking, wheelchair-accessible van parking, and bicycle parkingare also available.

Does Staybridge Suites London by IHG have a casino at the property?

No, Staybridge Suites London by IHG doesn't have a casino.

Is there an indoor pool at Staybridge Suites London by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 11:00 PM.

What will couples enjoy most about a stay at Staybridge Suites London by IHG?

Couples staying at this hotel will appreciate amenities like a kitchen and free wired internet as well as an indoor pool.

Does Staybridge Suites London by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Staybridge Suites London by IHG have a restaurant with a breakfast menu?

Staybridge Suites London by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Staybridge Suites London by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Staybridge Suites London by IHG for a fee of CAD 75 per accommodation, per stay.

Does Staybridge Suites London by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Staybridge Suites London by IHG?

The closest major airport to Staybridge Suites London by IHG is London, ON (YXU-London Intl.), which is 12.5 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Staybridge Suites London by IHG?

No, there aren't any guestrooms at Staybridge Suites London by IHG that offer a balcony.

Staybridge Suites London by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 522 out of 1004 reviews
Rating 8 - Good. 252 out of 1004 reviews
Rating 6 - Okay. 107 out of 1004 reviews
Rating 4 - Poor. 67 out of 1004 reviews
Rating 2 - Terrible. 56 out of 1004 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The double room was clean and very spacious.
Stayed 1 night in Jan 2026

10/10 Excellent

Jenn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at check in was very friendly. Clean room and comfortable bed. All good!
Stayed 1 night in Jan 2026

10/10 Excellent

Pauline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Fast and easy check-in. We had a 2 room suite which offered plenty of room for 4 adults.
Stayed 2 nights in Jan 2026

8/10 Good

Ashley

Both mornings we went down at least 30 minutes before breakfast ended only to find there's nothing left. We asked them to give us some more batter so we could at least make a waffle and they said that the person who's in charge of breakfast leaves 30 minutes before breakfast ends. So whatever is out there is out there and basically fend for ourselves. Not impressed.
Stayed 2 nights in Dec 2025

2/10 Terrible

Tyler

Stayed 1 night in Jan 2026

10/10 Excellent

Tiffany

Stayed 3 nights in Dec 2025

2/10 Terrible

Gina

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Front walkway not shovelled, garbage overflowing, complimentary coffee had zero cream or milk. Numerous dirty cups and spills on the counter. One operational elevator, no towels at the pool. No bedding for the pull-out. Breakfast was weak.
Stayed 2 nights in Dec 2025

6/10 Okay

Rachel

Liked: Cleanliness
The staff was great; very accommodating, friendly, and professional. The room was very clean except there were a few suspicious leftover hairs around the tub. Unfortunately, the jetted tub’s jets didn’t work and it had a leaky faucet when I was filling the tub and it didn’t stop. Therefore, it was quite noisy through the night and they didn’t have maintenance working to fix it. Also, the stove top isn’t straightforward to use so I just ended up using the microwave. The pool isn’t very big, so if families are using it, be prepared to share your space. The pool water isn’t warm either so don’t expected a heated pool. Overall, the stay was good, but be careful booking a room with a jetted tub and don’t expect an amazing pool or super easy stove top.
Stayed 1 night in Dec 2025

6/10 Okay

Amelia

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room was messy. Under the bed/couch were absolutely disgusting. Dirty dishes in the dishwasher. There was a gross cucumber piece in the elevator for two days.
Stayed 2 nights in Dec 2025

8/10 Good

Susan

Stayed 1 night in Dec 2025

6/10 Okay

Laith

Stayed 1 night in Dec 2025

8/10 Good

Kay

Stayed 1 night in Nov 2025

10/10 Excellent

Dan

Room was clean staff are excellent We will be booking next time we are back in town
Stayed 5 nights in Dec 2025

10/10 Excellent

Angie, Toronto

Stayed 1 night in Dec 2025

10/10 Excellent

Amelia

Stayed 1 night in Dec 2025

2/10 Terrible

Brad

Disliked: Staff & service, amenities
Support lacking from staff
Stayed 1 night in Dec 2025

4/10 Poor

Brad

Liked: Cleanliness
Disliked: Staff & service, amenities
Check in was terrible staff at front desk change policy’s by the minute had breakfast got sick last night car broken into lost hundreds told staff they really did not care
Stayed 1 night in Dec 2025

4/10 Poor

Samer

Stayed 1 night in Dec 2025

6/10 Okay

Diamond

Great jacuzzi tub in room! Breakfast was okay overall, could possibly have a few more hot options out.
Stayed 2 nights in Dec 2025

8/10 Good

ALWIN

Stayed 1 night in Dec 2025

10/10 Excellent

Diedrich

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are spotless and beautiful. We dont want to leave
Stayed 1 night in Dec 2025

10/10 Excellent

Audrey

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excellent room. Breakfast was decent. Snacks are available at a fee, and water bottles are free at the front desk. The pool is not heated and was virtually unusable, but the jacuzzi tub in the room made up for that. Would absolutely stay here again.
Stayed 2 nights in Dec 2025

8/10 Good

Brenda

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, clean rooms and good staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Jenny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful cleaning staff. Beautiful rooms! Comfortable bed and pillows.
Stayed 1 night in Dec 2025

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very friendly staff
Stayed 1 night in Dec 2025