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Best Western Plus Lamplighter Inn & Conference Centre

3.0 out of 5.0

Recent guest reviews

It was a busy weekend, and an ice storm which had a few interruptions in power. This isn't the hotels fault, but they adjusted nicely. Lifeguards at the pool were attentive at the waterslide, but I would recommend someone in the hot tub area, as the adults found it unusable with the amount of 6-9 year old kids (whos parents werent watching unless you count from the mezzanine or balconies to drink their beer) running through it and spitting water at patrons. I wouldn't have minded a chance to use the hot tub, but couldnt due to above. Room was clean, and well appointed (1 bed king suite) Check in / out was a breeze Would definitely stay again, but not during jr hockey season when the teams roll through there...

I'd love to give this hotel 5 stars! PLUS: Fantastic pool/atrium area, clean, spacious rooms, nice restaurant, great location, comfy beds. NEGATIVE: Hockey tournaments! Ask if there is going to be a large group staying there before booking. If there is, don't face the atrium, or ask for a higher floor where you do not share patio space. I had a large group of hockey parents who used our combined patio space to have a large and boisterous gathering that lasted until almost 1 a.m.. This was even after I called the front desk twice. When I has to book a second night due to an ice storm in the area, I switched to another room away from the atrium. So much better! If I had stayed in that room the first night, the hotel may have gotten the full 5 stars.

I've never stayed at a hotel like this before. The interior has a heated pool with whirlpool and (I think) the upper level has a water slide, and, uniquely, the interior guest rooms have balconies that face the pool. With a very high glass solarium ceiling, tropical trees and humid atmosphere, at night with the "street" lamps on, it feels like you could be in a hotel courtyard in Florida. The hotel also has conference rooms and services. We reserved an exterior-facing king room, which was quiet and comfortable. Actually, the bed was the most comfortable that I've ever slept on at a hotel. They do not offer a complementary breakfast, but there is an on-site restaurant.

Clean, beautiful hotel. The solarium pool area was spectacular. Beautiful place to take your kids. The conference rooms are big and spacious. The check in and out was easy and the Restaurant had great food and lots of room to move.

Wonderful place to stay - exceptionally clean - you should be very proud of your cleaning and maintenance staff! Front desk staff and cleaning staff are very friendly. My first time here and I will be back.

Dining Room very busy but service was quick and friendly. Front Desk staff courteous and efficient. Always enjoy staying here. Enjoyed our Atrium room. Beautiful vacation spot. Didn't use pool but have enjoyed it in the past.

Always a pleasure to stay in this hotel. The rooms are always clean and fresh and the staff is eager to help if needed. It also has amazing amenities like a beautiful pool, exercise room, although small, restaurant within etc.

This is without a doubt my first choice in hotels when I come to London, the rooms are spacious and clean, the staff are extremely friendly and the amenities are fantastic. Would highly recommend it to anyone either with or without families travelling to the area. Well located too!

Whenever we are in London we always stay here. We stay in hotels at least 50 nights a year and this one is always one of the best. Nice rooms, quiet and clean. Conveniently located and Lots of parking.

I stayed there since |I was in London for business.The people at the front desk were very courteous and helpful. Check in was fast. They ask you for your cell phone number when you arrive and they send you a welcome text. After that you can text them for anything you need instead of calling the front desk. I found this very helpful. I send them a text and they reply immediately, it is a great option of communication. My room was on the first floor, very close to the pool area.The hallway smelled like chlorine. The room was very comfortable, very clean and very comfortable bed. The down side was that the furnace was very noisy, so every time the furnace started I could hear the noise of the fan. The room had a Jacuzzi tub. They have a big pool which I did not use but it looks very nice and popular. The other bad point of this hotel is that it does not have breakfast in the morning. There is a restaurant attached to it, but if you are in a hurry and need to eat something fast I do not recommend this restaurant at all!!! I sat there for 30 minutes and didn't get any food. There are many other places for fast breakfast in the morning close to the hotel, including a Tim Horton's. The hotel is in a great location on Wellington Ave, which is the main street in London and the one that brings you from the 401 to downtown London, it is 6 minutes away from the Hwy 401. The hotel is very close to downtown also probably 5 minutes and very close to the hospital. There are many options for dinner close by. I would stay there again and give them a second chance but I will probably ask for a room upstairs. They have special rates for seniors, government workers and CAA members and that is convenient if you go there often on business. You can get a room here for a very good price.

591 Wellington Rd S. London ON

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Westminster within a short walk of Parkwood Hospital, Best Western Plus Lamplighter Inn & Conference Centre is within 2 miles (3 km) of White Oaks Mall. This 172-room, 3-star hotel has a restaurant along with conveniences like a free water park and an indoor pool. Museum London and Labatt Brewery Tour are also near this London hotel.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served each morning for a fee.


Best Western Plus Lamplighter Inn & Conference Centre's 172 air-conditioned rooms provide refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and wired Internet, along with cable TV. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free bottled water, ironing boards, and desks are also standard.

Property features

At Best Western Plus Lamplighter Inn & Conference Centre, guests enjoy a free water park, an indoor pool, and a fitness center. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, 15 meeting rooms, and conference space.

Reviews from Trip Advisor

Trip Advisor aggregated rating

85.0% of guests recommend this hotel

Total of 1222 reviews