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Best Western Plus Lamplighter Inn & Conference Centre

3.0 star property
Suburban hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Best Western Plus Lamplighter Inn & Conference Centre

Indoor pool, sun loungers
Property preview
Lounge
Interior entrance
Standard Room, 2 Queen Beds, Non Smoking, Patio (Atrium View) | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
591 Wellington Rd S., London, ON, N6C 4R3
  • Place, Parkwood Hospital
    ‪5 min walk‬
  • Place, Victoria Hospital
    ‪14 min walk‬
  • Place, White Oaks Mall
    ‪7 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(46 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Patio (Small Room)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Patio (Small Room)

8.8 out of 10
Excellent
(6 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

9.0 out of 10
Wonderful
(20 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

9.0 out of 10
Wonderful
(4 reviews)
  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Separate Living Room;with Sofabed)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking, Jetted Tub (Separate Living Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed) | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Atrium View)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Atrium View)

8.6 out of 10
Excellent
(8 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Balcony (Atrium View;with Sofabed)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Queen Bed, Non Smoking, Balcony (Atrium View;with Sofabed)

8.6 out of 10
Excellent
(12 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Balcony (Atrium View;with Sofabed)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Queen Bed, Non Smoking, Balcony (Atrium View;with Sofabed)

8.4 out of 10
Very good
(5 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(7 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Atrium View)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Atrium View)

9.2 out of 10
Wonderful
(11 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Patio (Atrium View;with Sofabed)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Queen Bed, Non Smoking, Patio (Atrium View;with Sofabed)

9.0 out of 10
Wonderful
(8 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(12 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Patio (Atrium View;with Sofabed)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Queen Bed, Non Smoking, Patio (Atrium View;with Sofabed)

7.2 out of 10
Good
(5 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Atrium View;Separate Living Room)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking, Balcony (Atrium View;Separate Living Room)

9.0 out of 10
Wonderful
(8 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio (Atrium View)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Patio (Atrium View)

9.2 out of 10
Wonderful
(7 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Separate Living Room)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking, Jetted Tub (Separate Living Room)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Balcony, Atrium View, Separate Living Room, Microwave And Refrigerator

  • Sleeps 4

1 Queen Bed, Non-Smoking, Small Room, Patio, Microwave And Refrigerator

  • Sleeps 2

Suite-2 Queen Beds, Non-Smoking, Sofabed, Separate Living Room, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 6

Suite-1 Queen Bed, Non-Smoking, Larger Room, Murphy Bed Only, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Sofabed, Patio, Atrium View, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Balcony, Atrium View, Microwave And Refrigerator, Separate Shower, Bathtub

  • Sleeps 4

2 Queen Beds, Non-Smoking, West Wing, Patio, Atrium View, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Sofabed, Balcony, Atrium View, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Roll In Shower, Work Desk, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, South Wing, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, North Wing, One Person Jetted Tub, Microwave And Refrigerator, Wi-Fi, Separate Shower

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, Sofabed, One Person Jetted Tub, Patio, Atrium View, Microwave And Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, Sofabed, Work Desk, Microwave And Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, West Wing, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Two Person Jetted Tub, Separate Living Room, Microwave And Refrigerator, Separate Shower, One And A Half Bathrooms

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Sofabed, One Person Jetted Tub, Balcony, Atrium View, Microwave And Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, West Wing, Balcony, Atrium View, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Standard King Room With Jetted Tub Non-Smoking

  • Sleeps 2

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About the neighborhood

London

Located in Westminster, Best Western Plus Lamplighter Inn & Conference Centre is a leisurely stroll from sights such as Parkwood Hospital and Westminster Ponds. This 172-room hotel has conveniences like a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Parkwood Hospital - 5 min walk - 0.3 miles
  • Westminster Ponds - 10 min walk - 0.5 miles
  • Victoria Hospital - 14 min walk - 0.8 miles
  • Earl Nichols Arena - 7 min drive - 1.6 miles
  • White Oaks Mall - 7 min drive - 1.8 miles

Getting around

  • London Station - 5 min drive
  • London, ON (YXU-London Intl.) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬15 min walk
  • ‪Mandarin Buffet - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Dawghouse Pub & Eatery - ‬6 min walk
  • ‪Tim Hortons - ‬15 min walk

About this property

Best Western Plus Lamplighter Inn & Conference Centre

Suburban hotel with a fitness center and a 24-hour business center
Guests staying at Best Western Plus Lamplighter Inn & Conference Centre enjoy an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include a hot tub, meeting rooms, and conference space.
32-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, coffee makers, and free local calls are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: CAD 5 to 30 for adults and CAD 5 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Shellys Tap and Grill

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 19,999 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 20

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 5 to 30 for adults, and CAD 5 to 30 for children
  • Rollaway beds are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

BEST WESTERN Lamplighter Inn
BEST WESTERN PLUS Lamplighter
BEST WESTERN PLUS Lamplighter Inn
BEST WESTERN PLUS Lamplighter Inn London
BEST WESTERN PLUS Lamplighter London
Best Western Lamplighter Hotel
Best Western Plus Lamplighter Inn Conference Centre
Plus Lamplighter & Conference
Best Western Plus Lamplighter Inn & Conference Centre Hotel
Best Western Plus Lamplighter Inn & Conference Centre London

Frequently asked questions

What is there to do close to Best Western Plus Lamplighter Inn & Conference Centre?

This hotel is situated in Westminster within a short 11-minute walk of Westminster Ponds. You'll also find Budweiser Gardens and White Oaks Mall within a short drive.

How much does it cost to stay at Best Western Plus Lamplighter Inn & Conference Centre?

As of Dec 22, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Lamplighter Inn & Conference Centre on Jan 4, 2026 start from $103.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Plus Lamplighter Inn & Conference Centre?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Best Western Plus Lamplighter Inn & Conference Centre include a casino?

No, Best Western Plus Lamplighter Inn & Conference Centre doesn't have a casino.

Will I find an indoor pool at Best Western Plus Lamplighter Inn & Conference Centre?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Best Western Plus Lamplighter Inn & Conference Centre?

There are many amenities for couples at this hotel, including an indoor pool and a bar plus some guestrooms feature fireplaces.

Are there hot tubs at Best Western Plus Lamplighter Inn & Conference Centre?

Yes, this hotel has a spa tub.

Does Best Western Plus Lamplighter Inn & Conference Centre have a restaurant that serves breakfast?

Yes, Best Western Plus Lamplighter Inn & Conference Centre serves a cooked-to-order breakfast for a surcharge each morning at Shellys Tap and Grill.

Will Best Western Plus Lamplighter Inn & Conference Centre allow pets to stay for free?

No, pets aren't allowed at Best Western Plus Lamplighter Inn & Conference Centre though service animals are welcome.

Does Best Western Plus Lamplighter Inn & Conference Centre have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Best Western Plus Lamplighter Inn & Conference Centre?

The closest major airport to Best Western Plus Lamplighter Inn & Conference Centre is London, ON (YXU-London Intl.), which is 8.8 mi away (16 minutes by car).

Are there rooms with balconies at Best Western Plus Lamplighter Inn & Conference Centre?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy city views.

Does Best Western Plus Lamplighter Inn & Conference Centre host weddings?

Take advantage of the wedding venue at Best Western Plus Lamplighter Inn & Conference Centre if you plan to say "I do" during your trip.

Best Western Plus Lamplighter Inn & Conference Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 922 out of 1520 reviews
Rating 8 - Good. 372 out of 1520 reviews
Rating 6 - Okay. 136 out of 1520 reviews
Rating 4 - Poor. 49 out of 1520 reviews
Rating 2 - Terrible. 41 out of 1520 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dean

Stayed 1 night in Sep 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

SHELLEY, North Bay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atrium is like being in the tropics.
Stayed 3 nights in Sep 2025

4/10 Poor

Julie

Stayed 1 night in Sep 2025

10/10 Excellent

Sierra

Stayed 1 night in Sep 2025

10/10 Excellent

Eleanor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool was lovely and well patrolled by life guards. Restaurant was good. Staff pleasant. Food good.
Stayed 1 night in Sep 2025

10/10 Excellent

Sophat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and amazing pool we had a wonderful time
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Stayed 1 night in Sep 2025

10/10 Excellent

leah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about our visit was amazing. There is really only one complaint, brought my grand daughter to london for the air show, shes 8, she was looking so forward to the water slide at the pool, only to find out it only runs on the weekends. Don't understand why. Other than that the place was very nice, very clean, and beautiful scenery to enjoy.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Enjoyed our stay
Stayed 4 nights in Sep 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in London

Friendly staff, easy check-in, perfect for kids and excellent attached restaurant
Stayed 1 night in Sep 2025

8/10 Good

Ashley

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pool
Stayed 1 night in Sep 2025

10/10 Excellent

Ree

Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff and the kids loved the pool
Stayed 1 night in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was just excellent except for Wi-Fi which did not work well. Could be due to renovations at the hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to LHSC

I was in London for surgery, flown from northern Ontario. The room was spacious, clean, and just perfect for the night before and the night of my surgery. I would stay there again and make use of the fantastic pool area. The only comment was that the building is on split levels, and it's hard to navigate. Many more signs would be helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sohrab

Stayed 1 night in Aug 2025

8/10 Good

Katherine

Stayed 1 night in Sep 2025

8/10 Good

Patrick

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Life gaurd on the slide was extremely rude and took having authority way to serious.
Stayed 1 night in Sep 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Stayed 3 nights in Sep 2025

10/10 Excellent

Kathleen, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I didn’t know that by booking through a site I was entitled to collect points as a best western customer.
Stayed 1 night in Sep 2025

8/10 Good

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff were great and were amazing as we forgot to clear our closet and they arranged to mail it back to us. The pool and water area were the main draw. The restaurant was pretty good (had dinner and breakfast there). Kids loved it but carpet and areas are older but kids did not care. Would go back.
Stayed 1 night in Sep 2025

10/10 Excellent

Hany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

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