Best Western Plus Stoneridge Inn & Conference Centre3.0 out of 5.0
Recent guest reviews
Stayed at the hotel on our way to the USA for a family gathering. The hotel is conveniently located and the stay was excellent. Friendly staff and excellent service. The facility is well maintained, clean and comfortable. The breakfast has an excellent selection and the coffee was the best that I have tasted...even better than Timmies!
We stayed at this hotel because we were attending the wedding of dear friends of ours. Everything all in one place was great! The ballroom was nice and the meal was fabulous. Would definitely stay here again if in the area.
we went for a wedding and it was a very good place to stay and sleep the beds are very comfortable, the staff was great. the restaurant was very good and the free breakfast was great. The wedding was in a reception hall in the hotel and it was great. The food was really good and service was good.
Stayed at the hotel for a friend's wedding. When checking in, the staff were very helpful and answered any questions we had about the area. The room was clean and quiet. Breakfast was good, typical french toast, eggs, sausage, muffins, fruit, cereal etc. Downfalls of the hotel was the water pressure in the room was terrible, water dribbled out of the faucet and the shower and very little pressure. When flushing the toilet you had to hold the lever down the entire time. The designated smoking area is located right at the front entrance, so as a non-smoker it wasn't the best experience having to walk through the cloud of cigarette smoke. Great location and friendly staff. Also a fantastic location for the wedding reception.
We were looking for a more reasonably priced hotel with parking in the London area while vacationing. There was only one room left at this hotel and it was half the price of the hotel we were booked at with parking accommodations. We stayed one night as we were heading to Niagara Falls and then stayed another night on our way back to the U.S. The property is clean and the front desk staff is very helpful.
Soooo, not too impressed with this hotel today......We arrived to find out that our room was canceled when we didn't cancel it. Then we couldn't get two queen beds like we booked at least a month ago; instead a king size bed and a cranky, uncomfortable old pull out couch. Then when we finally got our room it smelled really damp and musty. Then the pull out bed had no linens or pillows. Then I come in to go to bed and the air conditioning is broken 😳🙄🙄So far this place gets a fail in my books for the accommodations. On the plus side, the wedding was awesome, food was fantastic! Soooo the update on the best western....They told me as we were walking out that "you're all set". When I asked what that meant, he told me that the charge has been put through the card and the manager was not willing to discount anything off the price. When I said I wanted to speak to the manager they told me there was no management in today. I told them I'm sure that there's someone on call. I told them to call them because I wanted this taken care of today, not in a month from now because I had to chase some faceless name down to argue my case. After speaking to the general manager the front desk guy says "all your concerns were met" and she wasn't budging on the price. They give me her card and I ask if there was someone above her. They say she's the owner. I interrogate further and they say I can call corporate office. Unbelievably poor customer service. This is not done yet😡The genera manager's name is Natalie Zima. Corporate office will be getting a call from me tomorrow 😡😡😡 P. S. I was not the only person who had complaints about the musty, damp smelling rooms!!
front desk was trying to be helpful; but at check-in bad smelling in the room was just treated with some odor spray; a room change would have certainly been better breakfast service was unfriendly and made us feel uncomfortable; breakfast stopped at 9.30 on a holiday; some liquid drops on the TV table
We were very happy with our stay here. The location can't be beat for travellers as it is right at the 401. The lobby was very nice. Front desk staff were cheerful and check in and check out were smooth. The room was spacious and has a microwave and fridge. And the bed was awesome. It and the linens were super comfortable and soft. With the across-the-street chapel, I could see this being a gorgeous spot for a wedding!
I have stayed at Best Western within Canada and United States. It is my favorite Hotel for Business as well as pleasure. I will continue to recommend to my business peers, clients and friends.. Take Care
I have been staying at this Hotel Monthly for the past several years when I'm in the London Area. Well over 50 nights. I have a choice on which Hotel and Hotel chain, and I always come back due to their high standards. My room is always clean. The bed is comfortable. Breakfast is small but great. (Included) When I order dinner, it is always great. Over all, the Hotel, Management, staff etc. are the reason I keep coming back.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Best Western Plus Stoneridge Inn & Conference Centre places you within a 15-minute drive of Elgin Military Museum and Jumbo The Elephant Monument. This 3-star hotel has 72 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking. St. Thomas-Elgin Public Art Centre and White Oaks Mall are also within a 15-minute drive of this London hotel.
Start your day off right with a free hot/cold buffet breakfast offered each morning. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.
Best Western Plus Stoneridge Inn & Conference Centre's 72 rooms are air-conditioned and provide iPod docks, refrigerators, and coffee makers. 42-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Free local calls, safes, and ironing boards are also standard.
Best Western Plus Stoneridge Inn & Conference Centre features a fitness center, free WiFi in public areas, and a conference center. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and express check-out.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 345 reviews