DoubleTree by Hilton Hotel London Ontario

4.0 star property
Pet-friendly London hotel connected to the convention center, steps from London Convention Center

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel London Ontario

Property amenity
Room, 1 King Bed, Kitchen | Premium bedding, down comforters, pillowtop beds, in-room safe
27-inch TV with cable channels, pay movies, MP3 dock
27-inch TV with cable channels, pay movies, MP3 dock
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Parking available

Explore the area

View in a map
300 King St, London, ON, N6B1S2
  • Place, London Convention Center
    ‪3 min walk‬
  • Place, Victoria Park
    ‪8 min walk‬
  • Place, Budweiser Gardens
    ‪11 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪23 min drive‬

Room options

Room, 2 Double Beds

8.6 out of 10
Excellent
(24 reviews)
  • 316 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 352 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)
  • 316 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Private Floor)

8.0 out of 10
Very good
(7 reviews)
  • 352 sq ft
  • Sleeps 2
  • 1 King Bed

King, Suite

  • 704 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Private Floor)

  • 316 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Private Floor)

  • 704 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Suite, 2 Bedrooms, Accessible (Private Access)

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds

8.2 out of 10
Very good
(53 reviews)
  • 316 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

King Room

  • Sleeps 2

Two Queens Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

Two Doubles Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

Mobility Accessible Double Room with Bathtub

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Deluxe Two Queens Room

  • Sleeps 4

Private Floor Two Doubles Room

  • Sleeps 4

Two Room King Suite Private Floor

  • Sleeps 2

Room, 1 King Bed, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds (Living Room)

  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room With Full Kitchen

  • Sleeps 2

King Suite With Living Room

  • Sleeps 2

2 Queen Beds Suite With Living Room

  • Sleeps 4

King Suite

  • Sleeps 4

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About the neighborhood

London

Located in Downtown London, DoubleTree by Hilton Hotel London Ontario is adjacent to London Convention Center and within a 10-minute walk of other popular attractions like Victoria Park. This 323-room, 4-star hotel has a restaurant, an indoor pool, and free in-room WiFi. Centrally located in London, the hotel is connected to the convention center and also a short walk from Covent Garden Market and Budweiser Gardens.

What's nearby

  • London Convention Center - 3 min walk - 0.2 miles
  • London Music Hall - 7 min walk - 0.4 miles
  • Victoria Park - 8 min walk - 0.5 miles
  • Covent Garden Market - 8 min walk - 0.5 miles
  • Budweiser Gardens - 11 min walk - 0.6 miles

Getting around

  • London, ON (XDQ-London Train Station) - 9 min walk
  • London, ON (YXU-London Intl.) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬1 min walk
  • ‪The Morrissey House - ‬4 min walk
  • ‪Crabby Joe's Bar & Grill - ‬4 min walk
  • ‪Pizza Rounds - ‬2 min walk
  • ‪Ale House London - ‬4 min walk

About this property

DoubleTree by Hilton Hotel London Ontario

Pet-friendly London hotel connected to the convention center, steps from London Convention Center
Guests of DoubleTree by Hilton Hotel London Ontario enjoy an indoor pool, WiFi in public areas, and meeting rooms. Valet parking is offered for CAD 39.95 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a microwave in a common area.
Guests can expect 27-inch TVs with cable channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (CAD 15)

Parking and transportation

  • Uncovered valet parking on site (CAD 39.95 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 2.50 to 100 for adults and CAD 2.50 to 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay), plus a one-time cleaning fee of CAD 250 and a deposit of CAD 250 per stay
  • Dogs and cats only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 2.5 to 100.0 for adults, and CAD 2.5 to 100.0 for children
  • Fee for wireless internet in public areas: CAD 15 (rates may vary)
  • Uncovered valet parking fee: CAD 39.95 per night (in/out privileges)
  • Pet deposit: CAD 250 per stay
  • Pet fee: CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay) plus CAD 250 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel London Ontario
Hilton London Ontario
London Ontario Hilton
Homewood London
Homewood Suites By Hilton Hotel London
Homewood Suites By Hilton London Ontario
Homewood Suites London
London Homewood Suites
DoubleTree Hilton Hotel London Ontario
DoubleTree Hilton London Ontario
DoubleTree By Hilton Hotel London Ontario
Hilton London Ontario Hotel London
DoubleTree by Hilton Hotel London Ontario Hotel
DoubleTree by Hilton Hotel London Ontario London
DoubleTree by Hilton Hotel London Ontario Hotel London

Frequently asked questions

Is free cancellation available at DoubleTree by Hilton Hotel London Ontario?

DoubleTree by Hilton Hotel London Ontario provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see around DoubleTree by Hilton Hotel London Ontario?

This hotel is situated in Downtown London, just steps from Jonathon Bancroft-Snell Gallery and Citi Plaza Mall, and within a short walk of Victoria Park. You'll also find Budweiser Gardens and Centennial Hall less than a mile away.

Is there parking available at DoubleTree by Hilton Hotel London Ontario?

Yes, uncovered valet parking is offered for CAD 39.95 per night with in/out privileges. Accessible parking is also available for guests.

Does DoubleTree by Hilton Hotel London Ontario have a casino at the property?

No, DoubleTree by Hilton Hotel London Ontario doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Hotel London Ontario?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is DoubleTree by Hilton Hotel London Ontario a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at DoubleTree by Hilton Hotel London Ontario?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton Hotel London Ontario have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton Hotel London Ontario serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will DoubleTree by Hilton Hotel London Ontario allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at DoubleTree by Hilton Hotel London Ontario for a fee of CAD 84.75 per accommodation, per stay. A deposit of CAD 250 per stay is collected.

Does DoubleTree by Hilton Hotel London Ontario have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from DoubleTree by Hilton Hotel London Ontario?

The closest major airport to DoubleTree by Hilton Hotel London Ontario is London, ON (YXU-London Intl.), which is 6.7 mi away (17 minutes by car).

Are there rooms with balconies that I can book at DoubleTree by Hilton Hotel London Ontario?

Yes, some guestrooms at DoubleTree by Hilton Hotel London Ontario offer a balcony and may feature city views.

DoubleTree by Hilton Hotel London Ontario Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 506 out of 1027 reviews
Rating 8 - Good. 265 out of 1027 reviews
Rating 6 - Okay. 129 out of 1027 reviews
Rating 4 - Poor. 64 out of 1027 reviews
Rating 2 - Terrible. 63 out of 1027 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Dan

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Property was fine, met expectations but we had property stolen from my truck in the VIP lot. After talking with others apparently it’s a well known issue.
Stayed 2 nights in Aug 2025

10/10 Excellent

caesar

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Aug 2025

10/10 Excellent

Amit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel. Great staff at check in, valet, and breakfast place.
Stayed 1 night in Aug 2025

10/10 Excellent

Joel

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Disliked: Cleanliness
Stayed 2 nights in Aug 2025

2/10 Terrible

Eran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Steven

Liked: Cleanliness, staff & service, amenities
Even on the 12th floor I was kept awake during the night by nearby construction... It sounded like a snowplow blade scraping the road, but seeing it was August and the sound stayed constant I figured it must have been a road crew grating pavement or work going on at the demolition site by the railroad tracks. There was also an occasional "pop" and "bang" sound coming from what I think were pipes in the walls that only stopped about 5am. The room was nice apart from that, though the bathroom counter was the lowest I've ever seen. There was also no fan in the bathroom. The bed was amazing. The shower got hot instantly, which is always nice, and the shower controls were intuitive to use. The buffet breakfast gets top marks, though it was a little pricy. But I was very impressed with their pool and especially their hot tub that was perfectly hot. And of course all the staff were amazing, which is expected of DoubleTree. There is a valet service, but seeing how they will simply park your car right across the street, I'd skip it next time if I ever tried the London DoubleTree again.
Stayed 1 night in Aug 2025

6/10 Okay

William

Slip sliding away

We have stayed here many times over the years, first as a Hilton, now a Doubletree. The property badly needs a refurb. Everything is dated and needs replacement. The employees are all wonderful, but the physical plant is awful. Great location, but add a $39.95 daily parking fee and the hotel just isn’t worth it.
Stayed 2 nights in Aug 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just outside o
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Carl

Traveled with family
Disliked: Cleanliness, staff & service
The room I had 1206 just smelled old and stale like the rug had not been cleaned. They offered to put me in another room on the same floor and that room also smelled stale and like the rug had not been cleaned so I decided to stay in the first room. However, by11 PM that night, the stench was so bad I called down to the front desk and asked them to send house keeping up. They sent someone up to spray in the room, and I was also able to crack the window a little bit and let some fresh air in. The last bad thing was the next day Saturday we went out in the morning and came back around 5 PM and housekeeping had not even come and cleaned the room. I went down to the front desk and the only reason the overall rating for this review has a 2 instead of a 1 is because the gentleman at the front desk named Ayoub was absolutely sensational in terms of his customer service skills. So he deserves a raise.
Stayed 2 nights in Aug 2025

10/10 Excellent

Zachary

Liked: Cleanliness
Stayed 2 nights in Aug 2025

4/10 Poor

David

There was a smell of smoke in our
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and quiet.
Stayed 1 night in Aug 2025

6/10 Okay

Andre

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I've stayed at Doubletree Hotels in the past. That's what made me book here. First time in London. Check-in and valet staff were very friendly and helpful. Unfortunately the room is dated. Musty smell to it. Had to open window and circulate AC so we can sit in room. 2 queen beds seem small, felt more like doubles. Pool was also not well kept. Lots mildew around the tiles and grout. Water was cold. Whirlpool was too hot to even stay in more than 30 seconds. As for surrounding area. I didn't realize it was near a lot of homelessness (ie Salvation Army shelter). We didn't feel safe walking around.
Stayed 1 night in Aug 2025

8/10 Good

Haune Daizy

Liked: Cleanliness, staff & service
Thanks for your service
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place

Always great hotel service including front desk, restaurant (breakfast & dinner), and even hot tub.
Stayed 2 nights in Aug 2025

10/10 Excellent

jonathan

Stayed 1 night in Aug 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Darryl

Stayed 1 night in Aug 2025

10/10 Excellent

Brooke

New suite was spacious and clean
Stayed 1 night in Aug 2025

8/10 Good

Joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay in London

Hotel was nice, clean, and fairly spacious, although it does not feel updated. Appreciate the bathroom amenities, we all commented the nice scent of the shampoo etc. (the little things we notice!). Location is fairly close to restaurants and some shops, although you would need to walk 5-10 minutes to get to them. Overall a good stay!
Stayed 1 night in Aug 2025