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Hotel Metro

3.5 out of 5.0

Recent guest reviews

Three of us stayed in a suite with two double beds and overall the room did not disappoint. It was styled beautifully and was spacious. The space could have been cleaner and the mattresses should probably be replaced, but we were adequately comfortable staying at Hotel Metro. The helpful nature of the front-desk service personnel did not go unnoticed by us or other guests we met.

My true rating is something between a 3.5 - 4, so I have rounded it up to a 4. This is a cute boutique hotel. It reminds me of the Kimpton Chain. Tastefully decorated, soft loft feel, modern amenities, free water and comfortable robes. Queen room was large. Much different style than the more established hotels in the area which are very demode. Wifi was free and worked well. Although I was near the elevator, I hardly heard any noise. The location is great if you take greyhound or even via. It is literally across the street from the market and on Dundas near RIchmond. My only complaints are that my suite was dusty because I don't think it had been used for a while and the bathroom fan is a bit loud. I turned off the AC and that shut it off. I stayed in a Queen Suite. It was facing the atrium, so there was no view. I really couldn't care less as I was staying for work, but if you are someone who needs a view, the view of the Atrium from the fourth floor will not work for you. The Queen street is ideal if you are travelling as a couple and one spouse is working and is not. There is a den and work desk on one side and there is a partition separating it from the bed on the other side. The television is in the centre and has an articulated arm, so it can be adjusted. My other non-suite complaints are the elevator and the entrance. The elevator was dirty and smelly. They need to clean those more often. The front entrance has a weird ramp for luggage only. There is a back entrance on Richmond street, but you need your key first in order to enter there. So, not sure sure how disabled accessible this hotel is. Unfortunately, this hotel does not offer a complimentary breakfast. If it did, I would have given this a solid 4.5 stars. Considering the rate is on par with the more established hotels in the area that do give breakfast, they should do this. I found that the night staff that greeted me did her job, but did not really go above and beyond. The morning staff was more enthusiastic. Overall, it was a good stay and I would stay there again for business. I heard the restaurant is also good, so I hope to try it in the future.

I was looking for a good night sleep while attending a retirement party out of town, and I was more than pleased with Hotel Metro. The room was a beautiful, open concept room with a huge tub. My room faced onto Convent Garden Market Square, and I was a little worried about both the noise inside and outside the hotel. However, I felt like I was the last person left on earth: it was quiet everywhere around me! I had a great night sleep, and really enjoyed spending time in the lovely room.

We stayed here the night of our wedding and it couldn't have been more perfect. They even had a bottle of wine waiting in the room to congratulate us! The deep soaking tub was the perfect way to relax after a long day and the bed was SO comfortable that it was difficult to get out of in the morning. We will definitely be back!

Great hotel for a relatively low price point. However, arrived around midnight and was greeted by two staff members that seemed high. My husband and I were with our sleeping infant son. Rather than help us with all of our luggage, they came outside to smoke cigarettes and watch us struggle to unload the car into the hotel. I then had to park the car - which was a convoluted offsite experience. Completely different experience in the morning. Front desk attendant was great - very helpful and pointed us in the direction of a number of restaurants/area excursions.

Stayed in a loft room and it was spacious, full of light and modern decor with a very comfy bed. Water in fridge was appreciated. Staff were friendly and helpful. Location across from market full of fresh food and local crafts was terrific and if you exit from the back of the hotel there is super Thai restaurant called Thaiphoon. If you need a quick snack or a last minute supply there is a MacDonalds and a dollar store just a few doors down. As some other reviewers mentioned the bathroom is very open concept so not the best option if you are travelling with someone who you are not super comfortable being somewhat "exposed" to. Our favourite hotel in our trip through southern Ontario. Only negative is that there is no comp parking and the underground lot they have access to has no in/out privileges. Parking on the street is free from 6 pm- 8 am though.

Nice rooms. Parking situation is tough (not on-site, $15 and no in/out) and no breakfast included. I recommend you stay at the Idlewyld Inn and spa! Same price with free parking and an amazing breakfast!

We stayed in room 301 and thoroughly enjoyed our time. The room was excellent, the bed was comfortable. The deepwater bath in our room was very nice as well. It was a wonderfully modern and personable hotel. The staff at the front desk was very friendly and answered any questions that we had, and I honestly had no cons about anything during our stay.

My husband and I live locally but planned a night out in London with a concert, dinner and a few drinks. We stayed at Hotel Metro almost exactly 3 years ago for our tenth wedding anniversary. We mentioned this at check-in and they sent us up a free bottle of wine! Check-in was easy and the staff was attentive, friendly and so affable. Parking is paid for with a special card if you park at the Market which they gave us with our key cards. (When we left the next morning, our overnight parking would have been $26! All covered!) Our room faced Dundas Street and was beautifully appointed. I love the spa-like atmosphere of the rooms - such thoughtful touches. Water cooling in the fridge, bathrobe, Aveda products, coffee maker. It's like you are a guest in someone's home who has thought of EVERYTHING you need before you even think of it. I felt safe and comfortable after hours with swipe-in from the street. It really is a treat to stay here, if only for a night. A getaway in my own backyard!

The room I was in was modern and beautiful. I usually stay in value motels, but I don't regret this one. Huge soaker tub, large shower, modern layout and immaculate room. Location is right in the middle of things. I was greeted by name at the desk as I was checking in, as I was their last guest of the day. Parking isn't great - $15 to park in the underground lot around the corner, and no in and out.

32 Covent Market Place London ON

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour health club
  • Spa services

Located in Downtown London, Hotel Metro is next to Budweiser Gardens and Covent Garden Market. This 3.5-star hotel has 20 guestrooms and offers conveniences like a restaurant, a 24-hour health club, and free in-room WiFi. It's in central London and also a short walk from Museum London and Grand Theatre.


Sit down for a leisurely bite to eat at the onsite fine-dining restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


All of Hotel Metro's 20 individually decorated rooms provide iPod docks, refrigerators, and coffee makers. 37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include free long-distance calls, free local calls, and free bottled water.

Property features

At Hotel Metro, guests have access to a 24-hour health club, free WiFi in public areas, and a meeting room. You can take advantage of discounted offsite parking, along with limo/town car service. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.

Room options

Marvellous Room, 2 Double Beds, Courtyard View

Full 2 | Sleeps 4

Marvellous Room, 1 King Bed, City View or Courtyard View

King 1 | Sleeps 3

Loft Suite, 1 King Bed, City View or Courtyard View

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 452 reviews