citizenM London Bankside

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Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Free WiFi
Air conditioning
Business services
Bar

Explore the area

20 Lavington Street, Surrey House, London, England, SE1 0NZ

Place, Tate Modern
‪7 min walk‬
Place, Borough Market
‪7 min walk‬
Place, London Bridge
‪12 min walk‬
Airport, London (LHR-Heathrow)
‪83 min drive‬

Room options

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Wonderful

151 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Room, 1 King Bed (High Floor)

Excellent

151 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

151 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

About the neighborhood

London

Located in London City Centre, citizenM London Bankside is within a 10-minute walk of popular sights such as Tate Modern and Borough Market. This 4-star hotel has 192 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

River Thames - 6 min walk - 0.3 miles
Tate Modern - 7 min walk - 0.4 miles
Borough Market - 7 min walk - 0.4 miles
The Shard - 10 min walk - 0.6 miles
London Bridge - 12 min walk - 0.7 miles

Getting around

Southwark Underground Station - 7 min walk
London Bridge Station - 11 min walk
Heathrow Airport (LHR) - 54 min drive

Restaurants

‪LEON - ‬3 min walk
‪The Distillery Bar - ‬3 min walk
‪The Table Café - ‬2 min walk
‪The White Hart - ‬3 min walk
‪Caravan London Bridge - ‬2 min walk

About this property

citizenM London Bankside

Guests of citizenM London Bankside enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Other amenities at this boutique hotel include a computer station, express check-in, and express check-out.

Guests can expect free WiFi and 43-inch Smart TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPads, iPod docks, and refrigerators are also available. Housekeeping is available on request.

Similar properties

Premium Studio, 1 King Bed, City View | 1 bedroom, premium bedding, in-room safe, desk

Free WiFi
Air conditioning
Gym
Breakfast available

$156 nightly

Jul 26 - Jul 27

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Food and drink

Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20.50 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas

Restaurants on site

canteenM
cloudM

Things to do

TV in common areas

Family friendly

In-room refrigerator

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Water dispenser

Guest services

Housekeeping (on request)
Multilingual staff

Business services

24-hour business center
7 meeting rooms
Computer station
Coworking space

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Elevator (35 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (35 inches high)
Wheelchair-accessible restaurant

1 building
5 floors
Banquet hall
Built in 2012
Communal living room
Comprehensive food waste policy
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Non-plastic coffee stirrers available
Non-plastic drinking straws available
Reusable cups
Smoking not allowed
Some LED lighting used
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes
Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

43-inch smart TV with cable channels
iPad
iPod dock

Food and drink

Refrigerator

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Fan
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Mobile key entry
Phone
Recycling
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 29

Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately GBP 20.50 per person
Late check-out fee: GBP 29 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

Tax ID - 136.0572.29

This property accepts credit/debit cards; cash is not accepted

Cashless transactions are available

Onsite parties or group events are strictly prohibited

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 2:00 PM
Check-out: 11 AM
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
Tax ID number is 136.0572.29.
This property accepts credit/debit cards. Cash is not accepted.
Onsite parties or group events are strictly prohibited.
Onsite safety features include a fire extinguisher and a smoke detector.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

Registered guests are the only ones allowed in guestrooms.
Long-term renters welcome.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Noise-free rooms can't be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citizenm

Citizenm Bankside

Citizenm Bankside Hotel

Citizenm Bankside Hotel London

Citizenm London Bankside

London Bankside Citizenm

CitizenM London Bankside England

citizenM London Bankside Hotel

citizenM London Bankside London

citizenM London Bankside Hotel London

Frequently asked questions

Is a free cancellation option available at citizenM London Bankside?

CitizenM London Bankside provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at citizenM London Bankside?

As of Jul 2, 2026, prices found for a 1-night stay for 2 adults at citizenM London Bankside on Jul 26, 2026 start from $131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of citizenM London Bankside?

This hotel is situated in London City Centre, just steps from Tate Modern, and within a 10-minute walk of Borough Market and River Thames. You'll also find The Shard and London Bridge less than a mile away.

Is there parking available at citizenM London Bankside?

No, there isn't parking available at the hotel.

Does citizenM London Bankside feature a casino?

No, citizenM London Bankside doesn't have a casino.

Is there an indoor pool at citizenM London Bankside?

No, there is no indoor pool at this hotel.

Is citizenM London Bankside good for couples?

Amenities that appeal to couples at this boutique hotel include premium bedding, a hydromassage showerhead, and a smart TV.

Does citizenM London Bankside have a hot tub?

No, this hotel doesn't have a spa tub.

Does citizenM London Bankside feature a restaurant that includes a breakfast menu?

Yes, citizenM London Bankside serves buffet breakfast for a surcharge each morning at canteenM.

Does citizenM London Bankside allow pets to stay free of charge?

No, pets aren't allowed at citizenM London Bankside though service animals are welcome.

Does citizenM London Bankside have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to citizenM London Bankside?

The closest major airport to citizenM London Bankside is London City Airport (LCY), which is 8.7 mi away (32 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 19.2 mi away (54-minute drive).

Are there rooms with balconies at citizenM London Bankside?

No, there aren't any guestrooms at citizenM London Bankside that offer a balcony.

citizenM London Bankside Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Liked: Cleanliness, staff & service, amenities

Amazing as always.

Stayed 1 night in Feb 2026

Verified

10/10 Excellent

Lauren

Feb 17, 2026

Liked: Cleanliness, staff & service, amenities

Staff were very helpful and courteous when we had technical problems with the room.

Stayed 2 nights in Feb 2026

citizenM London Bankside

Choose dates to view prices

Photo gallery for citizenM London Bankside

Reviews

Popular amenities

Explore the area

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

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About the neighborhood

London

What's nearby

Getting around

Restaurants

About this property

citizenM London Bankside

Similar properties

Marlin Waterloo

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

citizenM London Bankside Reviews

Reviews

Wonderful

9.4/10

9.4/10

9.0/10

9.2/10

Reviews

10/10 Excellent

Kimberley

Kimberley

10/10 Excellent

jill

jill

8/10 Good

Philip

Philip

10/10 Excellent

Louise

Louise

8/10 Good

Helen

Helen

10/10 Excellent

Rukiye Fusun