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COMO Metropolitan London

5.0 star property
Luxury hotel with a full-service spa and a 24-hour fitness center
VIP Access

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Photo gallery for COMO Metropolitan London

Terrace/patio
Lobby lounge
Premium bedding, minibar, in-room safe, desk
Junior Suite (City) | Premium bedding, minibar, in-room safe, desk
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
19 Old Park Lane, London, England, W1K 1LB
  • Hyde Park
    ‪3 min walk‬
  • Buckingham Palace
    ‪9 min walk‬
  • Piccadilly Circus
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪31 min drive‬
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Room options

View all photos for Room (Metropolitan Park)

Room (Metropolitan Park) | Premium bedding, minibar, in-room safe, desk

Room (Metropolitan Park)

  • Park view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (City)

Deluxe Room (City) | Exterior

Deluxe Room (City)

  • City view
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

Deluxe Apartment, 2 Bedrooms (Brick Street Residence) | Premium bedding, minibar, in-room safe, desk

Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

  • City view
  • 1130 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite (Metropolitan)

Suite (Metropolitan) | Premium bedding, minibar, in-room safe, desk

Suite (Metropolitan)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Penthouse Suite,10)

Penthouse (Penthouse Suite,10) | Premium bedding, minibar, in-room safe, desk

Penthouse (Penthouse Suite,10)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (City)

Junior Suite (City) | Premium bedding, minibar, in-room safe, desk

Junior Suite (City)

  • City view
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Residence)

Premium bedding, minibar, in-room safe, desk

Apartment, 2 Bedrooms (Residence)

  • City view
  • 1130 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for City Suite

City Suite | Premium bedding, minibar, in-room safe, desk

City Suite

  • City view
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for City Room (Metropolitan)

City Room (Metropolitan) | Premium bedding, minibar, in-room safe, desk

City Room (Metropolitan)

  • City view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Park)

Suite (Park) | Premium bedding, minibar, in-room safe, desk

Suite (Park)

  • Park view
  • 503 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Park)

Junior Suite (Park) | Premium bedding, minibar, in-room safe, desk

Junior Suite (Park)

  • Park view
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

Located in London City Centre, COMO Metropolitan London is within a 5-minute walk of popular attractions such as Hyde Park and Piccadilly. This 144-room, 5-star hotel welcomes guests with conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Hyde Park - 3 min walk - 0.2 miles
  • Buckingham Palace - 9 min walk - 0.5 miles
  • Oxford Street - 15 min walk - 0.8 miles
  • Marble Arch - 15 min walk - 0.8 miles
  • Piccadilly Circus - 16 min walk - 0.9 miles

Getting around

  • Hyde Park Corner Underground Station - 5 min walk
  • London Victoria Station - 18 min walk
  • Heathrow Airport (LHR) - 38 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬1 min walk
  • ‪Metropolitan by COMO, London - ‬1 min walk
  • ‪CUT at 45 Park Lane - ‬2 min walk
  • ‪Coya London - ‬3 min walk
  • ‪Hard Rock Cafe - Park Lane - ‬3 min walk

About this property

COMO Metropolitan London

Luxury hotel with a full-service spa and a 24-hour fitness center
Guests staying at COMO Metropolitan London enjoy access to a full-service spa, a 24-hour gym, and a steam room. Parking is available for GBP 50 per day (GBP 50.00 per day for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and conference space.
TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer designer toiletries and bathrobes, and beds are dressed in premium bedding. Refrigerators, minibars, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

COMO Shambhala has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (GBP 50 per day)
  • Valet parking on site (GBP 50 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; GBP 38 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • NOBU

Things to do

  • 24-hour gym
  • Full-service spa
  • Steam room

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Magnifying mirror
  • No elevator
  • Portable shower seat
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Pay movies
  • TV with cable channels
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.
Check-in and check-out times differ for the 2 Bedroom Apartment; check-in is at 4 PM, check-out is at 10 AM.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Spa

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 90.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 100 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 38 per person
  • Self parking fee: GBP 50 per day
  • Valet parking fee: GBP 50.00 per day
  • Rollaway bed fee: GBP 90.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

The Metropolitan Hotel London
Metropolitan COMO
Metropolitan COMO Hotel
Metropolitan COMO Hotel London
Metropolitan COMO London
COMO Metropolitan London Hotel
COMO Metropolitan London London
COMO Metropolitan London Hotel London

Frequently asked questions

Are free cancellation options available at COMO Metropolitan London?

COMO Metropolitan London provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at COMO Metropolitan London?

As of Jun 1, 2025, prices found for a 1-night stay for 2 adults at COMO Metropolitan London on Jun 11, 2025 start from $672.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around COMO Metropolitan London?

This hotel is situated in London City Centre, just steps from Hyde Park and Piccadilly, and within a short walk of Green Park. You'll also find Buckingham Palace and Marble Arch less than a mile away.

Will I be able to park at COMO Metropolitan London?

Yes, valet parking is offered for GBP 50.00 per day. Accessible parking and electric car charging are also available for guests.

Is there a spa available at COMO Metropolitan London?

COMO Shambhala is the hotel's spa and services include deep-tissue massages, prenatal massages, reflexology, and aromatherapy.

Does COMO Metropolitan London feature a casino?

No, COMO Metropolitan London doesn't have a casino.

Is there an indoor pool at COMO Metropolitan London?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at COMO Metropolitan London?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Does COMO Metropolitan London have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does COMO Metropolitan London feature a restaurant that includes a breakfast menu?

Yes, COMO Metropolitan London serves an English breakfast for a surcharge on weekday mornings at NOBU.

Does COMO Metropolitan London allow pets to stay for free?

No, pets aren't allowed at COMO Metropolitan London though service animals are welcome.

Are there connecting rooms at COMO Metropolitan London?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to COMO Metropolitan London?

The closest major airport to COMO Metropolitan London is London City Airport (LCY), which is 10.1 mi away (43 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 15.9 mi away (38-minute drive).

Are there rooms with balconies at COMO Metropolitan London?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy park or city views.

Does COMO Metropolitan London have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at COMO Metropolitan London.

COMO Metropolitan London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 542 out of 789 reviews
Rating 8 - Good. 180 out of 789 reviews
Rating 6 - Okay. 36 out of 789 reviews
Rating 4 - Poor. 17 out of 789 reviews
Rating 2 - Terrible. 14 out of 789 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kent

Stayed 1 night in Feb 2025

10/10 Excellent

Alla

Stayed 3 nights in Feb 2025

10/10 Excellent

Marcel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, comfortable rooms and top notch staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sally-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in Jan 2025

8/10 Good

Nasser

Stayed 3 nights in Jan 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best luxury value for money on Park Lane London!

Very convenient, simple yet stylish accommodation on Park Lane
Stayed 3 nights in Jan 2025

10/10 Excellent

Rida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Diana

Stayed 3 nights in Dec 2024

8/10 Good

Maitha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and friendly staff, but the rooms are tired and in desperate need of a renovation. Could be so much better with some updates!
Stayed 4 nights in Oct 2024

10/10 Excellent

Yassine, Monaco

Stayed 2 nights in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ali

Stayed 3 nights in Nov 2024

10/10 Excellent

Marcos, The Woodlands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Option, close to everything
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Overall the stay was okay. We went for our anniversay and stayed one night. The hotel was great in accommodating wheelchair needs. However, we had mentioned we do not drink and for some reason they switched the complimentary wine with another wine. This was corrected after we pointed it out. The room was overall good but not amazing as we expected for the price and location, in particular the bathroom. While the general staff were fantastic we had major issues at breakfast. Service was exceptionally slow and every single guest (it was easy to hear) was complaining about the service. Again, not what you expect for the price. Spa services were fantastic and would thoroughly recommend them.
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Cosmopolitan-- Shambhala products in bathroom are amazing but I miss the Met Bar!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Metropolitan is sleek, modern and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Trip!

Had a fantastic stay at The Como...concierge person were excellent!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and good location
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that outlets are within walking distance, offer of spa, restaurant and bar. However would have preffered buffet style breakfast. I personally like the location however, being cornered by hotels is a personal preference that I am not most comfortable with - however, I was aware of this. Overall, excellent experience at the property
Stayed 2 nights in Oct 2024

10/10 Excellent

GAVIN, Malibu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well appointed rooms and very attentive/ helpful staff
Stayed 2 nights in Oct 2024

10/10 Excellent

THAFER, orlanid

Liked: Cleanliness, staff & service, amenities
All great location . Staff . Room
Stayed 2 nights in Sep 2024

10/10 Excellent

KellyAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be staying here again :D
Stayed 1 night in Oct 2024

10/10 Excellent

James, Chevy Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Mai

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive, food options were healthy and filling, gym facilities were great
Stayed 3 nights in Sep 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities
Positives: - Staff were all super friendly and attentive, very easy to get help with anything (including my request for a top sheet!) - Room service was very thorough every day - Bed was comfy and the room was spacious - Really liked the cubby for luggage - Location was great (close to Hyde Park, 20m walk to Marylebone, short walk to the tube) - Laundry service was great - Didn't get a chance to work out, but the gym had adequate equipment for strength (bench/rack) and cardio Negatives: - Was woken up early the first two days due to loud banging from maintenance on the building; they easily moved me to a different room, but I wish it would have been offered proactively, especially since I had to pack and unpack all of my stuff to move rooms - Foam pillows were underwhelming - No USB-C charging, and no chargers next to the bed - Tub drained slowly and the drain would close whenever you stepped on it, and the glass "door" on the tub was challenging to open/close due to the rubber seal deteriorating - TV didn't work - Breakfast was mediocre given the price - 15gbp "service charge rooms" fee each night Overall: I enjoyed staying at the Como, and it ended up being a nice place to relax after some very long days exploring London. I just wish the facilities were a little more modern.
Stayed 6 nights in Sep 2024

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