InterContinental Kansas City at The Plaza by IHG

4.0 star property
Hotel with a sauna, 7-minute walk to Fountain of Neptune

Choose dates to view prices

Photo gallery for InterContinental Kansas City at The Plaza by IHG

Exterior
Exterior
Exterior
Exterior
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
401 Ward Pkwy, Kansas City, MO, 64112
  • Place, University of Missouri-Kansas City
    ‪10 min walk‬
  • Place, Kemper Museum of Contemporary Art
    ‪14 min walk‬
  • Place, Nelson-Atkins Museum of Art
    ‪16 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪30 min drive‬

Room options

Junior King Suite with Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 552 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

Standard Double Room with Two Double Beds and Plaza View - Lounge Access

7.0 out of 10
Good
(2 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Double Beds
  • City view

Suite, 1 Bedroom (Concierge, 2 Balconies)

  • 760 sq ft
  • Sleeps 2
  • 1 King Bed

King Suite with Balcony and Plaza View

  • 760 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

Premium Room

  • 325 sq ft
  • Sleeps 2
  • 1 Twin Bed

Classic King Room with Balcony

8.4 out of 10
Very good
(57 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Classic King Room with Plaza View and Balcony

8.8 out of 10
Excellent
(47 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

Premium King Room with Sofa Bed and Balcony - Plaza View

8.6 out of 10
Excellent
(18 reviews)
  • 455 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • City view

Classic Concierge King Room with Balcony

8.0 out of 10
Very good
(4 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room

8.2 out of 10
Very good
(12 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 Twin Bed

Classic Room, 1 King Bed, Accessible (Wheelchair)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 455 sq ft
  • Sleeps 4
  • 1 King Bed
  • City view

Suite, 1 Bedroom, Balcony (Plaza View)

  • 942 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

Suite, 1 Bedroom, Balcony (Plaza View)

  • 760 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

8.0 out of 10
Very good
(1 review)
  • 455 sq ft
  • Sleeps 4
  • 1 King Bed
  • City view

Premium King Room with Balcony and Plaza View

9.2 out of 10
Wonderful
(9 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

Premium Room, Multiple Beds, Balcony (Plaza View)

7.0 out of 10
Good
(14 reviews)
  • 325 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • City view

Classic Concierge King Room with Plaza View

9.0 out of 10
Wonderful
(2 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

8.2 out of 10
Very good
(34 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • City view

Classic Double Room with Two Double Beds, Balcony and Plaza View

8.8 out of 10
Excellent
(33 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds
  • City view

One-Bedroom Suite with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 760 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Kansas City

Located in Sunset Hill, InterContinental Kansas City at The Plaza by IHG is a leisurely stroll from popular sights such as Fountain of Neptune and JC Nichols Memorial Fountain. This 4-star hotel has 371 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • University of Missouri-Kansas City - 10 min walk - 0.6 miles
  • Kansas City Art Institute - 13 min walk - 0.7 miles
  • Kemper Museum of Contemporary Art - 14 min walk - 0.8 miles
  • Nelson-Atkins Museum of Art - 16 min walk - 0.9 miles
  • University of Kansas Medical Center - 4 min drive - 1.8 miles

Getting around

  • Kauffman Center Tram Stop - 8 min drive
  • Kansas City Union Station - 18 min drive
  • Kansas City International Airport (MCI) - 37 min drive

Restaurants

  • ‪Cooper's Hawk Winery & Restaurant - ‬6 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Shake Shack - ‬7 min walk
  • ‪Kona Grill - ‬5 min walk
  • ‪The Granfalloon - ‬7 min walk

About this property

InterContinental Kansas City at The Plaza by IHG

Hotel with a sauna, 7-minute walk to Fountain of Neptune
InterContinental Kansas City at The Plaza by IHG features an outdoor pool, a children's pool, and a 24-hour gym. Valet parking is offered for USD 32 per night. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include a sauna, free WiFi in public areas, and conference space.
Guests can expect free WiFi and 55-inch TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Balconies, refrigerators, and coffee makers are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 26 per night)
  • Covered valet parking on site (USD 32 per night)
  • Onsite parking includes off-street options

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • American Slang
  • Oak Room

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business center
  • 29,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 11 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per night
  • Pet weight must not exceed 25 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 11.85 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Self parking fee: USD 26 per night
  • Covered valet parking fee: USD 32 per night
  • Pet fee: USD 75 per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Kansas City
InterContinental Hotel Plaza
InterContinental Plaza
Plaza InterContinental
InterContinental Kansas City Plaza Hotel
InterContinental Kansas City Plaza
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental

Frequently asked questions

What can I see close to InterContinental Kansas City at The Plaza by IHG?

This hotel is situated in Sunset Hill within a short 20-minute walk of Nelson-Atkins Museum of Art and also 18 minutes on foot from Kemper Museum of Contemporary Art. You'll also find Crown Center and LEGOLAND® Discovery Center within a short drive.

How much does it cost to stay at InterContinental Kansas City at The Plaza by IHG?

As of Jan 22, 2026, prices found for a 1-night stay for 2 adults at InterContinental Kansas City at The Plaza by IHG on Feb 22, 2026 start from $122.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at InterContinental Kansas City at The Plaza by IHG?

Yes, covered valet parking is offered for USD 32 per night.

Does InterContinental Kansas City at The Plaza by IHG have a casino?

No, InterContinental Kansas City at The Plaza by IHG doesn't have a casino.

Is there an indoor pool at InterContinental Kansas City at The Plaza by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

What do couples enjoy most about InterContinental Kansas City at The Plaza by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a garden-view restaurant.

Does InterContinental Kansas City at The Plaza by IHG have a hot tub?

No, but this hotel does have a steam room.

Does InterContinental Kansas City at The Plaza by IHG have a restaurant that serves breakfast?

Yes, InterContinental Kansas City at The Plaza by IHG serves a full breakfast for a surcharge on weekend mornings at American Slang.

Does InterContinental Kansas City at The Plaza by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at InterContinental Kansas City at The Plaza by IHG for a fee of USD 75 per night.

Are there connecting rooms at InterContinental Kansas City at The Plaza by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from InterContinental Kansas City at The Plaza by IHG?

The closest major airport to InterContinental Kansas City at The Plaza by IHG is Kansas City International Airport (MCI), which is 26.3 mi away (37 minutes by car).

Are there rooms with balconies at InterContinental Kansas City at The Plaza by IHG?

Yes, every guestroom at InterContinental Kansas City at The Plaza by IHG comes with a balcony with some featuring city views.

Does InterContinental Kansas City at The Plaza by IHG offer wedding services?

There are wedding services available at InterContinental Kansas City at The Plaza by IHG if that's in your vacation plans.

InterContinental Kansas City at The Plaza by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 548 out of 1061 reviews
Rating 8 - Good. 221 out of 1061 reviews
Rating 6 - Okay. 141 out of 1061 reviews
Rating 4 - Poor. 89 out of 1061 reviews
Rating 2 - Terrible. 62 out of 1061 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sergio

Stayed 3 nights in Oct 2025

6/10 Okay

Richard

Liked: Room comfort
Disliked: Staff & service
rooms are nice. hotel is under-staffed.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 1 night in Oct 2025

2/10 Terrible

Jessica

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Stayed 2 nights in Oct 2025

6/10 Okay

Ashley

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The food is great. We did have to switch rooms twice. One had gnats swirling everywhere and a weirdly slow-draining sink. The next looked like I was walking in on someone’s used room. The third was the charm. The gal at the front desk checking in and helping sort out our issue had the most irritated affect. I assure you I am no “Karen” and asked very politely for help with our problem without any assumption on anyone’s part. Those issues are not the fault of the receptionist. She felt the need to mention she wouldn’t have given me a dirty room if the computer hadn’t had it marked “clean”. Maybe she had a rotten day otherwise. I don’t know. I likely won’t stay here again. I’ve stayed here before, so it was clearly good enough to stay again. It’s not a bad option. I simply will probably try something else next time.
Stayed 3 nights in Oct 2025

10/10 Excellent

Karin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view, close to plaza, clean room. Very enjoyable stay!
Stayed 2 nights in Oct 2025

6/10 Okay

Kristi

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality in all aspects. View, room, service, lobby
Stayed 1 night in Oct 2025

6/10 Okay

Raymond, Plainfield

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

marisa

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
The water was turned off one morning in the whole hotel so I was not able to shower, flush the toilet or wash my hands. Not good when I had a day of client meetings. At check out, the staff member brushed this off. I also asked for a receipt to be emailed to me and it was never sent.
Stayed 1 night in Oct 2025

2/10 Terrible

Brian, Pacific Palisades

Traveled with family
Disliked: Cleanliness, amenities
Was treated every rudly.by valet park on g attendant - it wasn't clear where to leave car for valet and attendant ruined out check in ti say the least. Joey is his name w lots of tattoos - strongly suggest self work here customer service not important to valets.
Stayed 1 night in Oct 2025

6/10 Okay

Leanne

Liked: Staff & service
Bedding was dirty. Only one employee at the reception after 5:00, which isn’t adequate for a large hotel like this. No answer when you call reception - mailbox full. What would happen in an emergency? Hotel management…hire more people!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Maggie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds, clean and spacious room with a great view of the Plaza.
Stayed 1 night in Oct 2025

10/10 Excellent

A. David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

julie

Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had just a quick 1 night stay but I was very impressed by the friendly staff, cleanliness of the rooms and facility. The restaurant had an amazing breakfast buffet and get servings for lunch also. A absolute must stay the next time we are in KC
Stayed 1 night in Oct 2025

8/10 Good

Grant

Liked: Staff & service, property conditions & facilities
Hair in toilet and trash under table in room.
Stayed 4 nights in Sep 2025

2/10 Terrible

Schuyler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall rating for this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Valeria

Stayed 2 nights in Jul 2025

6/10 Okay

ASHLEY

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Room was good. Some staff were kind, some staff were pretentious.
Stayed 1 night in Aug 2025

6/10 Okay

Jeffrey

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated hotel in need of much need overhaul. Front desk/check in person not friendly. Recently in Colorado last weekend and they were more friendly than here and that is disappointing because Colorado is typically worthless. Probably due to the fact that this location had more AA working and they tend to be less friendly to white people overall
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Stayed 3 nights in Sep 2025

8/10 Good

Madeline

Traveled with group
Liked: Staff & service
R
Stayed 1 night in Sep 2025