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InterContinental Kansas City at The Plaza by IHG

4.0 star property
Hotel with a sauna, 5-minute walk to Fountain of Neptune

Choose dates to view prices

Photo gallery for InterContinental Kansas City at The Plaza by IHG

Terrace/patio
Exterior
Exterior
Exterior
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pet friendly

Explore the area

View in a map
401 Ward Pkwy, Kansas City, MO, 64112
  • Place, Nelson-Atkins Museum of Art
    ‪16 min walk‬
  • Place, University of Kansas Medical Center
    ‪4 min drive‬
  • Place, T-Mobile Center
    ‪7 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪31 min drive‬

Room options

View all photos for Junior King Suite with Balcony

1 bedroom, premium bedding, down comforters, in-room safe

Junior King Suite with Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 552 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room with Two Double Beds and Plaza View - Lounge Access

1 bedroom, premium bedding, down comforters, in-room safe

Standard Double Room with Two Double Beds and Plaza View - Lounge Access

7.0 out of 10
Good
(2 reviews)
  • 455 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Concierge, 2 Balconies)

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom (Concierge, 2 Balconies)

  • 760 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Balcony and Plaza View

1 bedroom, premium bedding, down comforters, in-room safe

King Suite with Balcony and Plaza View

  • 760 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room

  • 325 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic King Room with Balcony

1 bedroom, premium bedding, down comforters, in-room safe

Classic King Room with Balcony

8.2 out of 10
Very good
(56 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King Room with Plaza View and Balcony

Combined shower/tub, free toiletries, hair dryer, bathrobes

Classic King Room with Plaza View and Balcony

8.8 out of 10
Excellent
(45 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Room with Sofa Bed and Balcony - Plaza View

Combined shower/tub, free toiletries, hair dryer, bathrobes

Premium King Room with Sofa Bed and Balcony - Plaza View

8.6 out of 10
Excellent
(18 reviews)
  • 455 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Concierge King Room with Balcony

1 bedroom, premium bedding, down comforters, in-room safe

Classic Concierge King Room with Balcony

8.0 out of 10
Very good
(4 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

1 bedroom, premium bedding, down comforters, in-room safe

Classic Room

8.2 out of 10
Very good
(12 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Accessible (Wheelchair)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Classic Room, 1 King Bed, Accessible (Wheelchair)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Room amenity

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 455 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (Plaza View)

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom, Balcony (Plaza View)

  • 942 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (Plaza View)

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom, Balcony (Plaza View)

  • 760 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

Room amenity

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

8.0 out of 10
Very good
(1 review)
  • 455 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium King Room with Balcony and Plaza View

Combined shower/tub, free toiletries, hair dryer, bathrobes

Premium King Room with Balcony and Plaza View

9.4 out of 10
Exceptional
(8 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony (Plaza View)

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, Multiple Beds, Balcony (Plaza View)

7.0 out of 10
Good
(14 reviews)
  • 325 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Classic Concierge King Room with Plaza View

View from room

Classic Concierge King Room with Plaza View

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

1 bedroom, premium bedding, down comforters, in-room safe

Premium Queen Room with Two Queen Beds and Sofa Bed - Balcony/Plaza View

8.2 out of 10
Very good
(33 reviews)
  • 455 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Double Room with Two Double Beds, Balcony and Plaza View

1 bedroom, premium bedding, down comforters, in-room safe

Classic Double Room with Two Double Beds, Balcony and Plaza View

8.8 out of 10
Excellent
(33 reviews)
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for One-Bedroom Suite with Balcony

1 bedroom, premium bedding, down comforters, in-room safe

One-Bedroom Suite with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 760 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Kansas City

Located in Sunset Hill, InterContinental Kansas City at The Plaza by IHG is within a 10-minute walk of popular sights such as Fountain of Neptune and JC Nichols Memorial Fountain. This 4-star hotel has 371 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • University of Missouri-Kansas City - 10 min walk - 0.6 miles
  • Kemper Museum of Contemporary Art - 14 min walk - 0.8 miles
  • Nelson-Atkins Museum of Art - 16 min walk - 0.9 miles
  • University of Kansas Medical Center - 4 min drive - 1.6 miles
  • T-Mobile Center - 7 min drive - 4.4 miles

Getting around

  • Kauffman Center Tram Stop - 8 min drive
  • Kansas City Union Station - 15 min drive
  • Kansas City International Airport (MCI) - 31 min drive

Restaurants

  • ‪Jack Stack Barbecue - ‬5 min walk
  • ‪Shake Shack - ‬5 min walk
  • ‪Kona Grill - ‬3 min walk
  • ‪Panera Bread - ‬5 min walk
  • ‪Cooper's Hawk Winery & Restaurant- Kansas City - Plaza - ‬4 min walk

About this property

InterContinental Kansas City at The Plaza by IHG

Hotel with a sauna, 5-minute walk to Fountain of Neptune
InterContinental Kansas City at The Plaza by IHG features an outdoor pool, a children's pool, and a 24-hour gym. Valet parking is offered for USD 32 per night. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a sauna, free WiFi in public areas, and conference space.
Guests can expect free WiFi and 55-inch TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Balconies, refrigerators, and coffee makers are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Similar properties

Exterior
Hilton Kansas City Country Club Plaza
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,100 reviews
$101 nightly
The price is $122
Nov 24 - Nov 25
Total with taxes and fees
Hilton Kansas City Country Club Plaza

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 26 per night)
  • Covered valet parking on site (USD 32 per night)
  • Onsite parking includes off-street options

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • American Slang
  • Oak Room

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business center
  • 29,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 11 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per night
  • Pet weight must not exceed 25 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 11.85 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Self parking fee: USD 26 per night
  • Covered valet parking fee: USD 32 per night
  • Pet fee: USD 75 per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Kansas City
InterContinental Hotel Plaza
InterContinental Plaza
Plaza InterContinental
InterContinental Kansas City Plaza Hotel
InterContinental Kansas City Plaza
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental

Frequently asked questions

Is a free cancellation option available at InterContinental Kansas City at The Plaza by IHG?

InterContinental Kansas City at The Plaza by IHG offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at InterContinental Kansas City at The Plaza by IHG?

As of Nov 12, 2025, prices found for a 1-night stay for 2 adults at InterContinental Kansas City at The Plaza by IHG on Nov 30, 2025 start from $127.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to InterContinental Kansas City at The Plaza by IHG?

This hotel is situated in Sunset Hill within a 10-minute walk of Fountain of Neptune, Jacob L. Loose Memorial Park, and JC Nichols Memorial Fountain. You'll also find Nelson-Atkins Museum of Art and Crown Center within a short drive.

Is there parking available at InterContinental Kansas City at The Plaza by IHG?

Yes, covered valet parking is offered for USD 32 per night.

Does InterContinental Kansas City at The Plaza by IHG have a casino?

No, InterContinental Kansas City at The Plaza by IHG doesn't have a casino.

Is there an indoor pool at InterContinental Kansas City at The Plaza by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

What do couples enjoy most about InterContinental Kansas City at The Plaza by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a garden-view restaurant.

Does InterContinental Kansas City at The Plaza by IHG have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does InterContinental Kansas City at The Plaza by IHG have a restaurant that serves breakfast?

Yes, InterContinental Kansas City at The Plaza by IHG serves a full breakfast for a surcharge on weekend mornings at American Slang.

Does InterContinental Kansas City at The Plaza by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at InterContinental Kansas City at The Plaza by IHG for a fee of USD 75 per night.

Does InterContinental Kansas City at The Plaza by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from InterContinental Kansas City at The Plaza by IHG?

The closest major airport to InterContinental Kansas City at The Plaza by IHG is Kansas City International Airport (MCI), which is 23.7 mi away (31 minutes by car).

Are there rooms with balconies that I can book at InterContinental Kansas City at The Plaza by IHG?

Yes, every guestroom at InterContinental Kansas City at The Plaza by IHG comes with a balcony with some featuring city views.

Does InterContinental Kansas City at The Plaza by IHG offer wedding services?

There are wedding services available at InterContinental Kansas City at The Plaza by IHG if that's in your vacation plans.

InterContinental Kansas City at The Plaza by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 541 out of 1044 reviews
Rating 8 - Good. 222 out of 1044 reviews
Rating 6 - Okay. 134 out of 1044 reviews
Rating 4 - Poor. 86 out of 1044 reviews
Rating 2 - Terrible. 61 out of 1044 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marcy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Lee

Stayed 4 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in good location! Directly adjacent to the shopping in the Plaza! Friendly staff! Great place to stay in Kansas City! I highly recommend!!
Stayed 1 night in Aug 2025

8/10 Good

Myles

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice hotel in a very good location for a reasonable price!
Stayed 1 night in Aug 2025

8/10 Good

jaekeun

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Kyle

Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is amazing!
Stayed 4 nights in Aug 2025

10/10 Excellent

Wesley

Stayed 1 night in Aug 2025

10/10 Excellent

Stephen Pease or Susan, Columbia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice check in, Lobby area, location, AND pool
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 2 nights in Jul 2025

6/10 Okay

Oded

Liked: Cleanliness, amenities, property conditions & facilities
My HIG member benefits were not honored because I reserved the room from expedia.
Stayed 2 nights in Aug 2025

8/10 Good

DeLana

Traveled with family
Liked: Cleanliness, staff & service, amenities
Like location. More attention to cleanliness in bathrooms but not just the person cleaning but caulking was yellowing (needed bleached) & faucets are rotting, Beds were comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at the Intercontinental in Kansas City. It's close to everything and just a beautiful view of the Country Club Plaza. I love it there.
Stayed 5 nights in Jul 2025

6/10 Okay

Nichelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy in and out, good restaurants close.
Stayed 2 nights in Aug 2025

8/10 Good

John

Stayed 1 night in Aug 2025

10/10 Excellent

Raquel

Stayed 5 nights in May 2025

10/10 Excellent

Josh

Stayed 1 night in Jul 2025

10/10 Excellent

ANDREW, OMAHA

Stayed 1 night in Jul 2025

10/10 Excellent

George, Middle Village

Stayed 1 night in Jul 2025

4/10 Poor

Eva

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
While the hotel accommodation and location was great, my stay was spoiled by how the hostess at their restaurant treated and disrespected my son. After communicating the incident to management I received no call back to discuss or to even acknowledge the situation. Very disappointed and reason on why I won’t be staying there again.
Stayed 3 nights in Jul 2025

8/10 Good

william

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area. Had an issue with refrigerator and it was taken care of in a timely manner. Staff was courteous and helpful. Not as clean of a room as I expected especially in the bathroom but not too bad.
Stayed 3 nights in Jul 2025

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