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SureStay Plus by Best Western Jonestown Lebanon Valley

2.5 star property

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Photo gallery for SureStay Plus by Best Western Jonestown Lebanon Valley

Reception
Exterior
Premium bedding, desk, laptop workspace, blackout drapes
Lobby
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
16 Marsanna Lane, Jonestown, PA, 17038
  • Place, Swatara State Park
    ‪11 min walk‬
  • Place, Hideaway Hills Farm
    ‪18 min walk‬
  • Place, Hersheypark
    ‪26 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(26 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(50 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Jonestown

Within a short walk of Swatara State Park, SureStay Plus by Best Western Jonestown Lebanon Valley is within a mile (2 km) of Hideaway Hills Farm. This 52-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Swatara State Park - 11 min walk - 0.6 miles
  • Hideaway Hills Farm - 18 min walk - 1.0 mile
  • Hersheypark Stadium - 25 min drive - 20.6 miles
  • Hershey's Chocolate World - 26 min drive - 22.6 miles
  • Hersheypark - 26 min drive - 22.8 miles

Getting around

  • Harrisburg Intl. Airport (MDT) - 36 min drive

Restaurants

  • ‪Love's Travel Stop - ‬13 min walk
  • ‪Fredericksburg Eagle Hotel - ‬9 min drive
  • ‪Mooses LZ - ‬2 min drive
  • ‪Pizza Town - ‬8 min drive
  • ‪Boxcar Coffee Shop - ‬9 min drive

About this property

SureStay Plus by Best Western Jonestown Lebanon Valley

At SureStay Plus by Best Western Jonestown Lebanon Valley, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Dogs and cats only
  • 2 total (70 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Cribs/infant beds are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-3:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Comfort Inn Lebanon Valley-Ft. Indiantown Gap
Comfort Inn Valley-Ft. Indiantown Gap
Comfort Inn Valley-Ft. Indiantown Gap Hotel
Comfort Inn Valley-Ft. Indiantown Gap Hotel Lebanon
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel Jonestown
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel Jonestown
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Jonestown
Hotel Comfort Inn Lebanon Valley-Ft. Indiantown Gap Jonestown
Jonestown Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Hotel Comfort Inn Lebanon Valley-Ft. Indiantown Gap
Comfort Inn Lebanon Valley Ft. Indiantown Gap
Comfort Inn Lebanon Valley Ft. Indiantown Gap
SureStay Plus by Best Western Jonestown Lebanon Valley Hotel
SureStay Plus by Best Western Jonestown Lebanon Valley Jonestown

Frequently asked questions

What can I see near SureStay Plus by Best Western Jonestown Lebanon Valley?

This hotel is located in Jonestown, a short 14-minute walk from Swatara State Park and also 19 minutes on foot from Hideaway Hills Farm. Appalachian National Scenic Trail is also within a driving distance of 4.2 mi.

How much does it cost to stay at SureStay Plus by Best Western Jonestown Lebanon Valley?

As of May 26, 2026, prices found for a 1-night stay for 2 adults at SureStay Plus by Best Western Jonestown Lebanon Valley on Jun 1, 2026 start from $79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at SureStay Plus by Best Western Jonestown Lebanon Valley?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does SureStay Plus by Best Western Jonestown Lebanon Valley have a casino on the premises?

No, SureStay Plus by Best Western Jonestown Lebanon Valley doesn't have a casino.

Is there an indoor pool at SureStay Plus by Best Western Jonestown Lebanon Valley?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What do couples enjoy most about SureStay Plus by Best Western Jonestown Lebanon Valley?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an outdoor pool and a free daily breakfast.

Are there hot tubs at SureStay Plus by Best Western Jonestown Lebanon Valley?

No, there isn't a spa tub at this hotel.

Does SureStay Plus by Best Western Jonestown Lebanon Valley have a restaurant that serves breakfast?

Yes, SureStay Plus by Best Western Jonestown Lebanon Valley serves free buffet breakfast each morning from its snack bar.

Does SureStay Plus by Best Western Jonestown Lebanon Valley allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at SureStay Plus by Best Western Jonestown Lebanon Valley for a fee of USD 25 per pet, per night.

Are there connecting rooms at SureStay Plus by Best Western Jonestown Lebanon Valley?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from SureStay Plus by Best Western Jonestown Lebanon Valley?

The closest major airport to SureStay Plus by Best Western Jonestown Lebanon Valley is Harrisburg Intl. Airport (MDT), which is about 21.4 mi away. Another top airport is Harrisburg, PA (HAR-Capital City), which is around 23.6 mi away.

Are there rooms with balconies that I can book at SureStay Plus by Best Western Jonestown Lebanon Valley?

No, there aren't any guestrooms with balconies at SureStay Plus by Best Western Jonestown Lebanon Valley.

SureStay Plus by Best Western Jonestown Lebanon Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 372 out of 1002 reviews
Rating 8 - Good. 336 out of 1002 reviews
Rating 6 - Okay. 148 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 67 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Was in a bind and they were their to help. Bobtail truck can park there but no trailer and truck parking. Will stay again
Stayed 1 night in Mar 2026

6/10 Okay

Dennis

Disliked: Cleanliness, property conditions & facilities
The staff is fine for the most part. The rooms leave a bit to be desired. Beds are comfy. Improvement needed in cleaning & just making them look "professional" Plenty of novice maintenance & repairs goes on here. The pricing is great, so you somewhat get what you pay for. This was my 3 rd stay here for 6-11 days each, so the short comings aren't a deal breaker for me. It's a convenient location & reasonably priced.
Stayed 6 nights in Feb 2026

6/10 Okay

Naura

Traveled with partner, Traveled with pets
Disliked: Property conditions & facilities
The room was ok but not great. The toilet ran on, there was mold around the shower edge, and the carpet could have used a good cleaning. The hotel was loud... we had a room next to the laundry. But you can also hear showers and toilets in the other rooms.
Stayed 1 night in Jan 2026

10/10 Excellent

Juan, Lebanon

Stayed 1 night in Jan 2026

8/10 Good

Daniel

Stayed 1 night in Jan 2026

6/10 Okay

Yves

Liked: Staff & service
The room was in no good condition: the microwaves was not working, there was a problem with the plug, the phone was brooken, not facial tissus, the bathroon was not fully painted. All small things but when added they were frustrating after a long day on the road. The good thing was the hot breakfeast.
Stayed 1 night in Jan 2026

4/10 Poor

Stacey

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was dirty thick dust webs in all corners of the rooms and on ceiling. They painted over dirt and grime on the walls. The heater in the room was not calibrated and room was hot. We were right near and laundry so there was constant banging of the door at all hours of the night and early morning.
Stayed 2 nights in Jan 2026

6/10 Okay

Ellen

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Fix the elevator
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful, room was clean and the breakfast was very good. Very happy would definitely stay there again
Stayed 3 nights in Dec 2025

6/10 Okay

Dennis

Stayed 10 nights in Dec 2025

10/10 Excellent

Lars

Liked: Cleanliness, amenities, property conditions & facilities
Convenient situated when coming from Canada. Excellent breakfast
Stayed 1 night in Dec 2025

4/10 Poor

John

Traveled with family
Disliked: Cleanliness
Room was so small we could barely squeeze by each other between the bed and the TV. At check-in I asked if we could get a bigger room and was told no. Room was dirty, Found dried dog poop back in corner by AC. Found gray hairs all over room. Pile of dead bugs in back corner near the dried dog poop. This was room 111, this room must have been an afterthought during design. Bathroom door was so big that you had to fully open door to get in or out of bathroom. Room smelled upon arrival. Spots on floor, carpet filthy, had to wear socks the whole time and they turned black. Only one chair in room. Chair was broken and would throw you out if not careful. Bathroom in disrepair, Shower handle almost to fall off. Tub so slippery I had to go to Walmart and buy a bathmat. Sink in bathroom was a slow drainer. When room was cleaned they did not re-supply the toilet paper, coffee, shampoo, or soap. There were unknown noises coming from the floor above. Constant noise, running, walking, dragging furniture around, don't really know. Even at 2:30 am there were noises. So far the only thing good about my stay there was the breakfast. Bed was comfortable, but I'm almost positive I will never stay there again.
Stayed 5 nights in Dec 2025

2/10 Terrible

Alain

Disliked: Cleanliness, staff & service, amenities
vers bad opération, no élévateur,
Stayed 1 night in Dec 2025

10/10 Excellent

carol

Stayed 1 night in Dec 2025

10/10 Excellent

alim, fuquay varina

Liked: Cleanliness, amenities, property conditions & facilities
The individuals manning the reception area exhibited great courtesy, making it a favorable location. I enjoyed my time there and would suggest it to others.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. It is rare to find a place that allows full control of air conditioning anymore. I was a BAS technician at a hospital and many of the modern systems give you fake control over temperature and wont even let you keep the fan running for ait flow. I sweat easily so staying at them has been uncomfortable. This hotel is fabtastic.
Stayed 2 nights in Nov 2025

8/10 Good

Wayne, Deep River

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay when travelling with pets
Stayed 1 night in Nov 2025

6/10 Okay

Abdou

N/A
Stayed 2 nights in Oct 2025

10/10 Excellent

Cheyanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice lil place
Stayed 1 night in Nov 2025

10/10 Excellent

Trudy, Reisterstown

Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
Staff was excellent. Room was great.
Beautiful morning
Stayed 1 night in Oct 2025

10/10 Excellent

Korina

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect and staff was friendly
Stayed 1 night in Oct 2025

6/10 Okay

Georgine

Traveled with family
Liked: Cleanliness, staff & service
Room was very cold.
Stayed 1 night in Oct 2025

10/10 Excellent

Alice

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. The place was very clean and the location was great, easy on and off on I 81. Resturaunts close by made dining easy. The VA Cemetery is also close by. I highly recommend staying there.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jessica

Stayed 1 night in Oct 2025

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