This property should be closed. No heat in lobby, front doors closed,holes in the walls missing items from room. Unfriendly staff total joke for a hotel…..
No towels in the room. Totally unfriendly and uncooperative front desk staff. One of our bedrooms had a cockroach. Another had lipstick on the one towel in the room. They also checked one of our party into a room that was already occupied. No breakfast or bar as advertised. No working bathrooms in lobby. Coffee available but no cups available. Only one operating elevator and ice machine. Please sell this property ASSP!!!
It was overall an okay stay. Just needed a place to sleep and get ready for a party. But we did ask them to send maintenance up because the main light and a lamp were burnt out. No one ever came :(.
Run down, multiple lamps and bathroom fixtures broken...no bed spread...dirty....do NOT stay here
People at front desk spoke little English and relied on others to translate. Main entry way was unkept. Dirty, Amazon deliveries stacked against the wall and blue tarps hanging loosely over what I assume are “areas under construction?” The room was nice and prepared. Shower fixture came off in my hand as I started it. Hallways had exposed wires, wallpaper falling off and reeked of marijuana. Bottom line is if you just need a place to sleep it’ll do but don’t expect any more than that.
The room was a good size. It was easy to find and park. There seemed to be a problem with the hot water as the shower was cold and the on site restaurant was closed, no continental breakfast was included
The host and staff were the best part of my stay.
the place was ok but pool was closed and the hallways were dirty the lobby area was under construction. we had to ask several times for towels, the towels and coffee were not replenished room wasnt cleaned each day i had to ask for new towels again.the bath tub drained very slowly so you were standing in ankle deep water as you showered. the entry light did not work. However it was quiet mainly because no one seemed to be there.
Staff was incredibly rude and didn’t have rooms available for those that made reservations
Pool, breakfast, and bar were listed as amenities, but all were closed, my room was in some serious conditions. Place needs some work. Front desk was rude.
8 minutes from downtown Pittsburgh.
Turned away at 11pm and told there was no room ready
Unfortunately, this is a horrible hotel. When I walked in, there were already two people at the front desk requesting a full refund and saying that would not be staying at the hotel after looking at their room. I shared the same sentiment. Bathroom’s are a big thing for me at hotels and this one was disgusting. Dirt and grime all over the faucets and the toilet paper holder. The elevator is taped up with either electric or duct tape. I don’t want to put people out of a job, but this place should not be running until there is a deep clean and some renovations.
I checked in after long travel and fell directly asleep. When I woke and went to use the toilet, I discovered that it didn't flush. On top of that, the toilet tissue was sitting on the shelf (with a bug smashed on it) because the tissue holder was broken... no big deal. But the ants scurrying around the bathroom floor WERE a big deal. I called the front desk and told them what was up. He said he'd send someone up. I said "No, I will need a different room". After about 30 minutes, he brought me a key to another room and checked to see the ants and took the roll of toilet tissue with the smashed bug on it. That's it. No assistance moving, no apology. I didn't pay "roach motel" price for this stay, but that's what I got.
It was a bed to sleep in and the linens were clean, and the Keurig in the room worked. Good water pressure and hot water. The room hadn't been vacuumed- there were dried up gummy snacks on the floor. No cleaning service during our stay, had to take out own own trash. Took forever to get requested crib, which was bent badly, but they did at least have one.
Room wasn’t inspected properly before arrival small bathroom mirror falling off wall These items were missing iron ironing board I had to request them. Telephone had no wires when I tried to call them but they fixed that too. When I turned on TV it was damaged and didn’t work and room had no clock. Wallpaper in hallways was unglued from walls
Property looks run down, every other room was being serviced and roped off. Our room had a heater that did not work, just an overall unpleasant experience.
Located 3 mi (4.8 km) from Duquesne Incline, Pittsburgh Plaza Hotel is within a 10-minute drive of other popular attractions like Acrisure Stadium. This 199-room, 3.5-star hotel has free in-room WiFi along with free self parking and a gym.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Beds sport premium bedding. Coffee makers, phones, and desks are other standard amenities.
At Pittsburgh Plaza Hotel, guests have access to a gym, free WiFi in public areas, and microwave in a common area. There's free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a TV in a common area and an ATM.
This property should be closed. No heat in lobby, front doors closed,holes in the walls missing items from room. Unfriendly staff total joke for a hotel…..
No towels in the room. Totally unfriendly and uncooperative front desk staff. One of our bedrooms had a cockroach. Another had lipstick on the one towel in the room. They also checked one of our party into a room that was already occupied. No breakfast or bar as advertised. No working bathrooms in lobby. Coffee available but no cups available. Only one operating elevator and ice machine. Please sell this property ASSP!!!
It was overall an okay stay. Just needed a place to sleep and get ready for a party. But we did ask them to send maintenance up because the main light and a lamp were burnt out. No one ever came :(.
Run down, multiple lamps and bathroom fixtures broken...no bed spread...dirty....do NOT stay here
People at front desk spoke little English and relied on others to translate. Main entry way was unkept. Dirty, Amazon deliveries stacked against the wall and blue tarps hanging loosely over what I assume are “areas under construction?” The room was nice and prepared. Shower fixture came off in my hand as I started it. Hallways had exposed wires, wallpaper falling off and reeked of marijuana. Bottom line is if you just need a place to sleep it’ll do but don’t expect any more than that.
The room was a good size. It was easy to find and park. There seemed to be a problem with the hot water as the shower was cold and the on site restaurant was closed, no continental breakfast was included
The host and staff were the best part of my stay.
the place was ok but pool was closed and the hallways were dirty the lobby area was under construction. we had to ask several times for towels, the towels and coffee were not replenished room wasnt cleaned each day i had to ask for new towels again.the bath tub drained very slowly so you were standing in ankle deep water as you showered. the entry light did not work. However it was quiet mainly because no one seemed to be there.
Staff was incredibly rude and didn’t have rooms available for those that made reservations
