Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

3.5 star property
Hotel with 2 restaurants, near River City Market Place

Choose dates to view prices

Photo gallery for Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Exterior
Point of interest
Fitness facility
Meeting facility
2 restaurants, breakfast served

Popular amenities

  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
14670 Duval Road, Jacksonville, FL, 32218-9429
  • River City Market Place
    ‪16 min walk‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville Cruise Terminal
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

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Room options

Room, 2 Double Beds, Hearing Accessible (Transfer Shower)

9.0 out of 10
Wonderful
(7 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Atrium View)

7.6 out of 10
Good
(5 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Hearing Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(12 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(77 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Hearing Accessible (Transfer Shower)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 330 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 660 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

8.4 out of 10
Very good
(64 reviews)
  • 395 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(89 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Jacksonville

Located in Northside, Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG is 1 mi (1.6 km) from River City Market Place and within a 10-minute drive of other popular attractions like Anheuser-Busch Brewery. This 317-room, 3.5-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a free airport shuttle.

What's nearby

  • River City Market Place - 16 min walk - 0.9 miles
  • UF Health North - 19 min walk - 1.0 mile
  • Jacksonville Zoo and Gardens - 10 min drive - 8.7 miles
  • Jacksonville Cruise Terminal - 14 min drive - 10.8 miles
  • EverBank Stadium - 20 min drive - 16.5 miles

Getting around

  • Jacksonville Station - 20 min drive
  • Jacksonville International Airport (JAX) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Cracker Barrel - ‬18 min walk
  • ‪Starbucks - ‬17 min walk

About this property

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Hotel with 2 restaurants, near River City Market Place
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG features a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is USD 10.00 per day, or you can take advantage of the free airport shuttle during limited hours. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include a conference center, a business center, and a computer station.
37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 12:30 AM
  • Self parking on site (USD 10 per day)
  • Extended parking on site (USD 10 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 6 to 15 for adults and USD 6 to 15 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Proper 1822
  • Savannah Bistro
  • Starbucks Cafe

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 25 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 6 to 15 for adults, and USD 6 to 15 for children
  • Self parking fee: USD 10.00 per day
  • Extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March 01 to October 31.
  • Pool access available from 9:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville Airport/I-95N
Crowne Plaza Jacksonville Airport/I-95N
Crowne Plaza Hotel Airport/I-95N
Crowne Plaza Airport/I-95N
Crowne Plaza Hotel Jacksonville Airport/I 95N
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Hotel
Crowne Plaza Hotel Jacksonville Airport/I 95N an IHG Hotel

Frequently asked questions

Is free cancellation available at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

As of Aug 3, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG on Aug 10, 2025 start from $90.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

This hotel is situated in Northside within a short 19-minute walk of River City Market Place. You'll also find Oceanway Community Center and Pecan Park Flea and Farmers' Market within a short drive.

Will I be able to park at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

Yes, parking is offered for USD 10.00 per day. Accessible parking is also available for guests.

Does Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG feature a casino?

No, Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

No, there is no indoor pool at this hotel. Guests have access between 9:00 AM and 11:00 PM and the seasonal pool will be open from March 01 until October 31.

What amenities will couples enjoy at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

Couples staying at this hotel will appreciate amenities like a late night room service menu as well as 2 restaurants and a restaurant bar.

Are there hot tubs at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG for a fee of USD 75 per accommodation, per stay.

Does Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

The closest major airport to Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG is Jacksonville International Airport (JAX), which is 2.8 mi away (10 minutes by car). Another top airport is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is located 16.1 mi away (25-minute drive).

Can I book a room with a balcony at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

No, at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG, there aren't any guestrooms that list a balcony.

Does Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG host weddings?

There are wedding services available at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG if that's in your vacation plans.

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 884 out of 1595 reviews
Rating 8 - Good. 312 out of 1595 reviews
Rating 6 - Okay. 198 out of 1595 reviews
Rating 4 - Poor. 112 out of 1595 reviews
Rating 2 - Terrible. 89 out of 1595 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Yakinia

Convenient to local airport. Shuttle Service provided!
Stayed 1 night in Jul 2025

4/10 Poor

Rachel

Disliked: Staff & service, property conditions & facilities
Hotel is under construction, elevator sounded horrible no bath towels or pool towels. We had to ask for towels twice and never received them. We had to go to Walmart and buy some towels
Stayed 2 nights in Jun 2025

6/10 Okay

Leslie, Way

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property run down and very outdated. Bathroom extremely small and not well lit. Paid parking although not mentioned in ad.
Stayed 1 night in Jun 2025

10/10 Excellent

Elaine

Great customer service
Stayed 1 night in Jun 2025

8/10 Good

Margie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a beautiful hotel
Stayed 1 night in Jun 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok but the area around the place looked pretty bad.
Stayed 1 night in Apr 2025

10/10 Excellent

jacqueline

Stayed 2 nights in May 2025

8/10 Good

Peter

Liked: Staff & service, amenities, property conditions & facilities
Good breakfast and bar options. Staff very nice. Some of the other customers tend to trash the place and the hotel has a hard time cleaning up. The rooms are good but a little worn. Very convenient location and high value for the money.
Stayed 4 nights in Apr 2025

8/10 Good

Jasmine

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Clay

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Worth the value
Stayed 1 night in Apr 2025

10/10 Excellent

Kiara

Stayed 3 nights in Apr 2025

10/10 Excellent

Kaila

Stayed 1 night in Apr 2025

10/10 Excellent

Equita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, Clean, Quiet, Easily Check In
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Joanna

Disliked: Cleanliness, property conditions & facilities
Room was too small for 3 people the WiFi sucks. Took at least 30 mins just to find the room due to incorrect directions. My kids and I did not feel safe at all
Stayed 1 night in May 2025

4/10 Poor

Jesse

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property looked like it hasn’t been updated since the 70s otherwise everything was fine. Phone didn’t work in room. Sold king room with high ceiling and I could touch the ceiling with my hands and I’m 5’8”. Toilet barely worked. Staff was friendly. Keeping in mind I was in the separate building. I assume it’s the old part of the hotel. Lobby and dinning was great and updated. Room was horrible. Elevator was frightening.
Stayed 1 night in Apr 2025

2/10 Terrible

Tanarshel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dissatisfied

I would like to start by addressing the discrepancies between the pictures on the website and the actual condition of the rooms. The first room we were assigned appeared muggy and damp, far from the standard depicted online. After expressing our concerns, we were moved to another room that was supposedly renovated. Initially, we had booked a King room, but were informed that there were no renovated King rooms available, so we were placed in a double room instead. The new room was in poor condition, with visible dirt and mold under the sink. While a new shower curtain had been installed, the rusty rings from the previous curtain were still in place. We were told the hotel was undergoing renovations, but this is not an acceptable reason to move guests into an unclean room, especially one with mold. Had I not booked through Hotels.com, I would have immediately sought alternative accommodations. However, when I inquired about potential solutions, I was told there was nothing they could do because of the booking method, though I was aware that a refund would not be possible. As someone with severe allergies, it was incredibly disappointing to feel ill while on vacation due to the state of the room. Overall, our experience was extremely unsatisfactory. There were fans running in the hallways, and we left feeling very disappointed with the quality of the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Lauren

Liked: Cleanliness, staff & service
Room had a mildew smell
Stayed 1 night in Apr 2025

10/10 Excellent

Aubrey

Stayed 1 night in Apr 2025

8/10 Good

Luzminda, Knoxville

Liked: Cleanliness, amenities
Proximity to 195, restaurants, and shopping. Easy to find. Staff are smiling , friendly and good attitude towards customers
Stayed 1 night in Apr 2025

4/10 Poor

Tanarshel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms showing online is not the room. Very old. Moved rooms from the 1st room very old and looked trashy. They moved me to supposedly up dated room and it had mold under the sink and dirty in bathroom… shower had new curtain up but the old rusty shower rings still the corner
Stayed 3 nights in Apr 2025

10/10 Excellent

Dominic

Stayed 1 night in Mar 2025

10/10 Excellent

Shaqwana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and great customer service
Stayed 5 nights in Apr 2025

10/10 Excellent

Kendra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025