Hilton Garden Inn Jackson Downtown

Property class: 3

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jackson Downtown

A spacious lobby with a grand staircase, seating area, and a central decorative plant.
A modern bar area with high stools, a counter, and pendant lighting.
A multi-story hotel with a classic brick facade, large windows, and a flat roof.
A formal dining room with a long table, gold chairs, and white floral arrangements.
A spacious lobby with a grand staircase, multiple seating areas, and decorative lighting.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
235 W Capitol St, Jackson, MS, 39201
  • Place, Jackson Convention Complex
    ‪3 min walk‬
  • Place, Mississippi Museum of Art
    ‪8 min walk‬
  • Place, Mississippi State Capitol
    ‪14 min walk‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪16 min drive‬

Room options

1 KING CORNER MOBILITY ACCESS W/ROLL IN SHWR

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

2 QUEENS PREMIUM W/IN-ROOM DRINKS-SNACKS

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

King bed evolution room

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Room, 2 Queen Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Suite, 1 King Bed, Accessible

  • City view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Suite, 1 King Bed, Accessible

7.4 out of 10
Good
(3 reviews)
  • City view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Room, 2 Queen Beds (With Drinks-Snacks)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

King bed bedroom suite

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

King bed evolution room

7.2 out of 10
Good
(61 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed, Accessible

7.6 out of 10
Good
(13 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Two queens evolution room

  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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About the neighborhood

Jackson

Located in Downtown Jackson, Hilton Garden Inn Jackson Downtown is adjacent to Robert Johnson Blues Foundation and within a 5-minute walk of Jackson Convention Complex. This 186-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Jackson Convention Complex - 3 min walk - 0.2 miles
  • Mississippi Museum of Art - 8 min walk - 0.5 miles
  • Jackson State University - 14 min walk - 0.8 miles
  • Mississippi State Capitol - 14 min walk - 0.8 miles
  • Mississippi Civil Rights Museum - 18 min walk - 1.0 mile

Getting around

  • Jackson Station - 1 min walk
  • Evers Intl. Airport (JAN) - 20 min drive

Restaurants

  • ‪The Iron Horse Grill - ‬4 min walk
  • ‪Johnny T's Bistro And Blues - ‬9 min walk
  • ‪Hal & Mal's - ‬16 min walk
  • ‪Mayflower Cafe - ‬1 min walk
  • ‪Martin's Downtown - ‬14 min walk

About this property

Hilton Garden Inn Jackson Downtown

Guests staying at Hilton Garden Inn Jackson Downtown enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 22.00 per day. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include meeting rooms, a business center, and a computer station.
Guests can expect to find free WiFi and wired Internet, along with 32-inch LCD TVs. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 22 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily self-serve breakfast available 6:00 AM to noon for a fee: USD 14.95 for adults and USD 9.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1923
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately USD 14.95 for adults and USD 9.95 for children
  • Valet parking fee: USD 22.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Jackson Downtown
Hilton Garden Inn Jackson Downtown
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garn Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Jackson Jackson
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garden Inn Jackson Downtown Jackson
Hilton Garden Inn Jackson Downtown Hotel Jackson

Frequently asked questions

Is a free cancellation option available at Hilton Garden Inn Jackson Downtown?

Hilton Garden Inn Jackson Downtown provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Jackson Downtown?

As of Sep 27, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jackson Downtown on Oct 3, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hilton Garden Inn Jackson Downtown?

This hotel is situated in Downtown Jackson, just steps from Robert Johnson Blues Foundation, and within a 10-minute walk of Mississippi Museum of Art and Russell C Davis Planetarium. You'll also find Mississippi State Capitol and Mississippi Civil Rights Museum less than a mile away.

Does Hilton Garden Inn Jackson Downtown include a casino on the premises?

No, Hilton Garden Inn Jackson Downtown doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn Jackson Downtown?

Yes, this hotel has an indoor pool.

Does Hilton Garden Inn Jackson Downtown have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Jackson Downtown serves self-serve breakfast each morning for a surcharge from its restaurant.

Will Hilton Garden Inn Jackson Downtown allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Jackson Downtown for a fee of USD 50 per accommodation, per stay.

How close is the airport from Hilton Garden Inn Jackson Downtown?

The closest major airport to Hilton Garden Inn Jackson Downtown is Evers Intl. Airport (JAN), which is 12.1 mi away (20 minutes by car). Another top airport is Madison, MS (DXE-Bruce Campbell Field), which is located 12.8 mi away (18-minute drive).

Hilton Garden Inn Jackson Downtown Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 367 out of 1000 reviews
Rating 8 - Good. 160 out of 1000 reviews
Rating 6 - Okay. 168 out of 1000 reviews
Rating 4 - Poor. 117 out of 1000 reviews
Rating 2 - Terrible. 188 out of 1000 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Disliked: Staff & service, amenities
Bar and indoor pool area
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

My room was sold and hotel was sold out. As were all area hotels. Absolutely no where to sleep.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The front desk person was very unprofessional at check and when I asked for a ink pen.Other than that fine...
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Property conditions & facilities
Dirty bathroom the lounge one, mold present, and old expired food. Very poor cleanliness and hygiene.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The building is beautiful and full of character, especially for those who appreciate historic architecture. The staff was friendly and helpful throughout our stay. However, the property could benefit from additional maintenance. We noticed some broken floor tiles and other signs of wear that detracted from the overall experience. The downtown location was convenient and within walking distance of Iron Horse Grill, which was one of the highlights of our trip. On the downside, there was very little activity in the area during the evening. One weekend night around 10:00 PM, we wanted to visit the hotel bar, but it was already closed. Overall, a pleasant stay with excellent staff and a beautiful historic building, but some maintenance updates and more evening amenities would improve the experience.
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poorly maintained and understaffed property with non-functioning pool, hot tub and air conditioning. Unclean room with bad smells, insufficient quantity of bedding and pillows, extras unavailable. In an unsafe neighborhood. Checked out of our two night stay after one and found another hotel.
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
I loved the area but it’s time they hired managers that care and remodel.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I looked at the recent reviews and was incredibly put off. I will be honest. At first, if I had had the option of cancelling, I would have. But I didn't. So I went inside. And this is why I'm giving 4 stars. Because it was nothing like any of the reviews I'd seen. I got out of my car and checked in. Grabbed my bags and handed off my keys to the valet. Now the first room I was put into, the A/C didn't work. But they were very prompt in trying to fix it and when it could be fixed I was moved to another room where the A/C had been checked and was working. The room was clean, there was no smell in the lobby or hallway of pot or other paraphernalia. In order to use the elevator to get to the floors with rooms you must have a room key so that's a bit of safety that I appreciate. There was no noise at night from either the street or hallways. There is a security guard or two who monitors and walks the property constantly. And the valet was always timely in retrieving my vehicle for me. I did not eat here so I can not speak to that. The only reason I give it 4 stars and not 5 is because the only parking available is 1) Valet parking at a fee or 2) Street parking. I simply did not feel it was a good idea to leave my car on the street so I had to pay for parking. I wish I had known that when I booked.
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Decent view but hotel ac doesn’t work . It stinks . Place is literally just one step up from a motel … not worth the price . But it is Jackson . Should have read the reviews first .
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I booked this hotel bc of the indoor pool just to get there and find out the pool doesn't work. My kids were very upset. Thankfully, we had a backup plan.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is beautiful for the age of the building. I book the hotel for the pool but upon check in was told the pool was not working.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Jackson State and the Grand Lodge of Mississippi
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room they gave us didn’t have a working lock. We requested another room the lock didn’t work either and it smelled like weed. The pool was not working. The walls were in disrepair. We did not end up staying there.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the biggest joke of a hotel I’ve ever seen! Not only did the valet driver asked us how the pot was where we came from is , neither the heated pool nor the jacuzzi they offered were in working order. There was NO ICE or any vending machines on any floors. Room service wasn’t available except Thursday through Saturday. Sheets and pillow cases on the beds were dirty , there were hand prints from previous guests on the headboard. The entire hotel reeked of pot. Our scenic view was a parking lot, back of buildings and a full dumpster. Such a disappointing experience especially with the name of HILTON .Within 2 hrs I was on the phone with my booking agent to get a refund and we were also on another phone making reservations else where. Not a safe place at all . I would not recommend this hotel at all for ANY reason.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean staff was helpful
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was not too clean staff didn't clean room needed clean towels they said they were out of towels. Staff was not accommodating at all! Remote in room didn't work. Horrible experience
Stayed 3 nights in May 2026
Verified review

8/10 Good

Disliked: Staff & service, amenities, property conditions & facilities
There were little fruit flies in room and in ball room during function
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
The air conditioning did not work in 1 of our 2 rooms. Hot tub was out of order. Sketchy neighborhood.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The air wasn't working properly but other than that everything was great.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Liked: Cleanliness, amenities
When I arrived the black out shade in my room was down, completely on the floor. I spoke with 3 different people on 4 different occasions and the issue was never rectified. I enjoy sleeping in when I'm on vacation and was unable to because of this maintenance issue. At the end of my stay there was still no attempt to compensate me for the inconvenience.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was accommodating. The staff was helpful, the rooms were clean and the beds were comfortable. Valet parking was too expensive!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service
I only ate in your dining area one evening with members of my recent group. BUT, I did enjoy the set-up for the coffee kiosk.
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting should be shut down
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The only good thing regarding our stay was security walked us from the parking lot to the hotel’s doors. They gave us a handicapped room ( in which I did not reserve or asked for). The pool was supposedly closed off because the pumps were messed up. The middle elevator got stuck on the 7th floor. No parking space….This was the worse Hilton hotel that I’ve EVER stayed in…. Needless to say, I will not stay at this hotel again.
Stayed 2 nights in Apr 2026