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Hilton Garden Inn Jackson Downtown

3.0 star property
Hotel with an indoor pool, near Jackson State University

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Photo gallery for Hilton Garden Inn Jackson Downtown

Exterior
Lobby
Meeting facility
Lobby
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • Pool
  • Gym

Explore the area

View in a map
235 W Capitol St, Jackson, MS, 39201
  • Place, Jackson Convention Complex
    ‪5 min walk‬
  • Place, Jackson State University
    ‪14 min walk‬
  • Place, Mississippi Coliseum
    ‪3 min drive‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

32-inch LCD TV with premium channels, TV

Suite, 1 King Bed, Accessible

  • 400 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (With Drinks-Snacks)

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (With Drinks-Snacks)

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King bed bedroom suite

32-inch LCD TV with premium channels, TV

King bed bedroom suite

10.0 out of 10
Exceptional
(2 reviews)
  • 400 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for King bed evolution room

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

King bed evolution room

7.2 out of 10
Good
(44 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Accessible Room with Bathtub

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

1 King Accessible Room with Bathtub

7.6 out of 10
Good
(13 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two queens evolution room

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Two queens evolution room

7.4 out of 10
Good
(20 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 850 reviews
$99 nightly
The price is $111
Nov 30 - Dec 1
Total with taxes and fees
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About the neighborhood

Jackson

Located in Downtown Jackson, Hilton Garden Inn Jackson Downtown is next to Robert Johnson Blues Foundation and Dr. A. H. McCoy Federal Building. This 186-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Jackson Convention Complex - 5 min walk - 0.3 miles
  • Jackson State University - 14 min walk - 0.8 miles
  • Mississippi State Capitol - 14 min walk - 0.8 miles
  • Mississippi State Fairgrounds - 2 min drive - 1.4 miles
  • Mississippi Coliseum - 3 min drive - 1.8 miles

Getting around

  • Jackson Station - 1 min walk
  • Evers Intl. Airport (JAN) - 20 min drive

Restaurants

  • ‪The Iron Horse Grill - ‬4 min walk
  • ‪Big Apple Inn - ‬8 min walk
  • ‪Mayflower Cafe - ‬1 min walk
  • ‪Drip Drop Coffee Shop - ‬2 min walk
  • ‪4th Avenue Lounge - ‬6 min walk

About this property

Hilton Garden Inn Jackson Downtown

Hotel with an indoor pool, near Jackson State University
Guests staying at Hilton Garden Inn Jackson Downtown enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 22.00 per day. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include meeting rooms, a business center, and a computer station.
Guests can expect to find free WiFi and wired Internet, along with 32-inch LCD TVs. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

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Hampton Inn & Suites Jackson-Coliseum
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
7.8 out of 10, Good, 1,001 reviews
$83 nightly
The price is $93
Nov 17 - Nov 18
Total with taxes and fees
Hampton Inn & Suites Jackson-Coliseum

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 22 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily self-serve breakfast available 6:00 AM to noon for a fee: USD 14.95 for adults and USD 9.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1923
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately USD 14.95 for adults and USD 9.95 for children
  • Valet parking fee: USD 22.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Jackson Downtown
Hilton Garden Inn Jackson Downtown
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garn Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Jackson Jackson
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garden Inn Jackson Downtown Jackson
Hilton Garden Inn Jackson Downtown Hotel Jackson

Frequently asked questions

Is a free cancellation option available at Hilton Garden Inn Jackson Downtown?

Hilton Garden Inn Jackson Downtown provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What's there to do within easy reach of Hilton Garden Inn Jackson Downtown?

This hotel is situated in Downtown Jackson, just steps from Robert Johnson Blues Foundation, and within a 10-minute walk of Mississippi Governor's Mansion and Mississippi Museum of Art. You'll also find Mississippi State Capitol and Mississippi Civil Rights Museum less than a mile away.

Will I be able to park at Hilton Garden Inn Jackson Downtown?

Yes, valet parking is offered for USD 22.00 per day. Accessible parking is also available for guests.

Does Hilton Garden Inn Jackson Downtown include a casino on the premises?

No, Hilton Garden Inn Jackson Downtown doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn Jackson Downtown?

Yes, this hotel has an indoor pool.

Is Hilton Garden Inn Jackson Downtown a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hilton Garden Inn Jackson Downtown?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Jackson Downtown have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Jackson Downtown serves self-serve breakfast each morning for a surcharge from its restaurant.

Will Hilton Garden Inn Jackson Downtown allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Jackson Downtown for a fee of USD 50 per accommodation, per stay.

Does Hilton Garden Inn Jackson Downtown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hilton Garden Inn Jackson Downtown?

The closest major airport to Hilton Garden Inn Jackson Downtown is Evers Intl. Airport (JAN), which is 12.1 mi away (20 minutes by car). Another top airport is Madison, MS (DXE-Bruce Campbell Field), which is located 12.8 mi away (18-minute drive).

Can I book a room with a balcony at Hilton Garden Inn Jackson Downtown?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Jackson Downtown.

Reviews

Hilton Garden Inn Jackson Downtown Reviews

7.0

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 369 out of 1006 reviews
Rating 8 - Good. 200 out of 1006 reviews
Rating 6 - Okay. 162 out of 1006 reviews
Rating 4 - Poor. 115 out of 1006 reviews
Rating 2 - Terrible. 160 out of 1006 reviews

Reviews

10/10 Excellent

Zoyle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great stay at this hotel. Extremely clean and front desk staff was amazing! Will stay again the next time in Jackson, Mississippi!
Stayed 2 nights in Aug 2025

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A/C did not cool as well as we liked. Room stayed warmer than we liked at night.
Stayed 1 night in Jul 2025

10/10 Excellent

Maranda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Anthony

Room was extremely hot
Stayed 1 night in Aug 2025

10/10 Excellent

Elexander

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 2 nights in Jul 2025

4/10 Poor

JACQUELINE

Liked: Cleanliness, room comfort

Disappointed

I was very disappointed as when we checked in we were advised that the electricity had been shut off and had just come back on. I appreciate things something out of the control of the hotel but I think we could have been advised before we arrived and which would have enabled us looked for another hotel. We were unable to have a key for our rooms 3 in total. This causes issues like entering the hotel from the street. Coming and going from the rooms. We alley needed to have the person from the desk around. This did give concern for the security as there were 3 different people letting us into our rooms. Although I must say nothing went missing. Air con had just come back on but the hotels was hot !! We arrived on the Sunday but had been advised the hotel was empty because they had to ask everyone to leave and find them alternative accommodation. Internet was a bit hit and miss. The restaurant was not cooking hot food and breakfast was just bagels or cereal. We had been advised hot would be available. The area is a bit sketchy. We were with my elderly parents and it was a little uncomfortable coming in and out of the hotel to be met by people asking for money.
Stayed 1 night in Jul 2025

2/10 Terrible

Justin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poorly ran
Stayed 7 nights in Jul 2025

2/10 Terrible

Cade

Disliked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Samanthia

Stayed 1 night in Jul 2025

4/10 Poor

chloe

Stayed 1 night in Jul 2025

10/10 Excellent

Florene

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

CHRISTOPHER

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joshua

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness

it is ok

It was ok. The staff is very helpful. place needs deep cleaning in rooms but overall happy. safe.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My third stay

Beautifully restored building in Downtown Jackson that is conveniently located to many attractions.
Stayed 2 nights in Jun 2025

6/10 Okay

Melissa

Traveled with family
Liked: Cleanliness, staff & service
The desk was closed when we first arrived. When we did get a room it smelled of marijuana. The staff was nice and allowed a room change. All rooms were supposed to be smoke free. Many lights in the hallway are missing covers. The room was hot and stayed at 76 all night. We could not get it any lower. Now as far as outside the hotel…there are many homeless around. So you’ll have to valet your car for the night. Most restaurants are closed on a Sunday, which is when we came through. Bad timing.
Stayed 1 night in Jul 2025

10/10 Excellent

Ethel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rosalyn

Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
I liked everything
Stayed 2 nights in Jun 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

JASMINE, Mobile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit hard but everything else was wonderful
Stayed 2 nights in Jun 2025

2/10 Terrible

Marly

Disliked: Property conditions & facilities, room comfort

Beautiful hotel, bad experience

I stayed one night. My a/c went out in my room sometime overnight or in the early morning hours which caused me to wake early because I was so hot. The shower door needed servicing, it was very difficult/almost impossible to open and close. The body wash container in the shower was almost empty – I barely had enough to wash. And there was no hair conditioner provided. I tried calling down to the front desk and no one picked up. When I checked out, I calmly explained everything that happened to the front desk associate who stated she would like to give me a refund, however, since I booked through hotels.com I would need to contact them to request the refund. She was very kind and helpful and even gave me her name to tell hotels.com. However, when hotels.com reached out to the hotel to see if they would issue a refund, they refused.
Stayed 1 night in Jun 2025

8/10 Good

Aubrey

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Staff was nice, but VERY LIMITED food choices. The hotel definitely needs some updates, but clean for the most part. OVERALL a good place to stay for a night.
Stayed 1 night in Jun 2025

8/10 Good

Antonio

Traveled with family
Don’t walk outside, not safe
Stayed 1 night in Jun 2025

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